The staff at this location took care of me. Suggesting shirts and ties to match the suit I had…read morechosen. They were able to find a very nice suit on the clearance section that worked out perfectly for me. I was able to have it tailored for me in just a few minutes and I was on my way. Will shop here again.

I have had nothing but good service when I've come here, knock on wood. The last time we were in,…read moreNick helped us. He immediately knew what styles my son would like and the sizes were spot on. It's pretty amazing that nothing had to be tailored. He is a consummate professional and made the experience painless. We will never shop elsewhere for a suit.

It's a great store. I've been to a few of them now in different locations. I asked for military…read morediscount and the girl proceeded to tell me that with military discount I can return anything. I simply said ok but I knew that wasn't true. I figured I would leave a review and see if anyone from management would respond to confirm or deny. I had just pulled out of the parking lot and I received a phone call from management saying the girl made a mistake and I my merchandise is refundable. Because I had put two items back, once I was told I couldn't possibly return, I went to pick those items back up. The manager was very kind about it and offered me an additional discount for my inconvenience. Bella the lady at the register, hid behind the clothes instead of coming out to apologize for outright lying to our faces. The manager apologized for her which I thought was juvenile. You were so confident that I don't get to return if I get the military discount. Now you're hiding instead of ladying up and saying my apologies, that was a mistake. My daughter thought it was a bit racist (Bella's behavior that is) she's convinced that would not have been told to a white woman. Smh

Bad service. Very rude. I took expensive, stylish, like new clothes and Jewelry to them. It was a…read morelot of items and they were busy , so they said they would look through them and call me. They called me back to pick them up and said they didn't want any of them. They were hung on hangers sorted and neat. They gave my items back to me, cramed in a bag, and they were so snotty about it. Part of the Jewelry was missing. So, apparently someone did like some of it. Before I took my items there, I looked around the store. I wasn't impressed with the quality of items I saw. I was shocked they didn't accept my much nicer items. It was all just so weird.

I was in the middle of a transaction, clothes was scanned and ready to go but my phone died before…read moreI could pay. I told the cashier to hold my clothes while I got my husband's debit card who was literally waiting by the entrance with my 11 month old. I quickly rushed back to pay but the cashier had moved on. In that moment I saw an employee walk over to open a new register literally next to the first person who helped me..I explained what happened and I asked her if I could pay for my bag that was sitting next to the counter. She did not want to help me, and asked me to re-join the line of 40 people lol. I was so mad, because I had already waited in line for 25 minutes. I should've asked to speak to a manager but I had to leave. I think this could've been handled differently

I love this location because they always have larger sizes in stock. Whenever I'm traveling to…read moreDenton j MUST stop here. Their clearance section is also well organized and sorted by size (though I always check the whole rack just in case).

At holidays, the desire to purchase an iconic, America-First range of well-made, distinctive…read moregarments that belongs in closets all across the U.S.A. Ny next shirt choice is a simple, clean United States Flag Shirt. Cheers, Mark C. Fearing, Ph.D.

I honestly have never had such a disappointing shopping experience in my life. My 4 year old and I…read morewent to this location to shop for a spring/summer restock. We had multiple items in our shopping cart, with the intention of trying on. Mid shop, my son needs to use the restroom. We walk to where the public bathrooms *used to be*, and to our surprise they are locked with a paper sign saying "no public restrooms". (There is not a public restroom area outside of this strip mall.) I ask the associate if they can make an exception, due to it being a child and them not being any immediate alternative options. She asked her lead, who asked the GM. This entire process took about 8 minutes. After waiting, the lead came to me to decline access with no suggestions on where to go. I scoop my son up and stop at the check out to see if they know of anywhere to go, and that is when my son has an accident. Old Navy, keep your restrooms up to code or post on the FRONT ENTRANCE door if your restrooms are not available. If they aren't up to standard for your customers to use, it should be allowed for your employees. Families spending a lengthy time in your store would love to know that BEFORE putting stuff in their cart. It's a shame you wouldn't make an accommodation for a young child. Guess you'd rather make your employees clean up bodily fluids on your unswept floors

I have been a loyal Dillard's customer in Denton, Texas for decades as well as my Mother and late…read moreGrandmother. Honestly, I'm not known to write a negative review for any business but I feel it's necessary due to the horrible customer service I experienced this evening. I was shopping for a pair of earrings with plenty of time before closing and a representative named Taylor and her co-worker stated the store was closing instead of offering assistance with plenty of time to spare. Taylor proceeded to scurry over to a distant register and proceeded to yell across the store from one department to another department wanting to ring out my one single item I was purchasing. I truly could not believe my ears. I have a time stamped receipt to show I was not past closing time. I have never seen such awful behavior from anyone in the service industry. Both of these employees were extremely rude, immature and unprofessional. Their demeanor and 'mean girl' attitude was ridiculous and absolutely not necessary. I must say, I'm also in the service industry and being a business owner in Denton, I completely understand employees are difficult to find. However, employees such as Taylor and her associate are detrimental to a business and would not last long at my company. I know many employees at this particular store and they all know I'm a pleasant and easy to please customer and if this were my business I would want to know if any of my employees were disrespectful in any way. I'm hoping to make Dillard's aware of this issue so it will help other customers in the future to come to avoid further damage to this iconic department store. Kristi D.

What a refreshing experience! We went to the Denton store to return a gown I purchased online…read more Every sales clerk we encountered was helpful, friendly, knowledgeable. I look forward to shopping in person again as soon as possible.

The process of selection to production was enjoyable with the staff. We ordered another pair for…read moreour sister. It was such a great job and friendly staff.

This is a family owned business. Clint Wilkinson is the 3rd generation to own this store and he is…read morea master craftsman of western leather goods. Whether you buy a ready made leather item or want something custom made, Clint makes it by hand. He also offers exceptional customer service & I find his prices more than fair considering the premium materials he uses and the hours it takes to make his goods by hand. This is a destination shop for north Texas!

Awesome store. Great deals for Easter. Great candy selection for Easter eggs. Clean and neatread more

The store in Denton is the worst store no A/C for the employees and customer. A glass jar fell…read moredown and broke and cut someone ankle while waiting on the big ass line to pay and no employee there to asist. What did they do when they came offer to a bad to stop the bleeding.

JT Clothiers is in my opinion probably the nicest clothing store in Denton. It is also one of my…read morefavorite stores to shop in. They have been here most of my life and dressed me for many occasions. While they have a great selection of very nice clothing, what you really come here for is the service! If you aren't sure of your style or size they will help guide you to the perfect items for you. This time around I shopped for a sport coat. They had a really nice Jack Victor that is REALLY liked, and other than needing to shorten the sleeves a bit, they had the perfect size for me. It was even on sale, which helped me be able to justify it for myself (it doesn't take much for me to justify a purchase of a nice sport coat!). If you like a true boutique experience when shopping for men's or women's clothes, this will probably be a place you might want to check out!

JT Clothiers is steeped in traditional classic comfortable and stylish looks that meld with a man's…read moreinner anchor in fabrics that are always ready for you and your lifestyle. I personally, was introduced to the brand when I attended the University of North Texas, in Denton, Texas, in the 1980s, where I studied Psychology and Business Management, before heading south to the University of Houston, where I graduated from in December 1992. I have never been able to get such fine clothes, but remember that was their store in the Lillian Miller Parkway location. where I bought my clothes and shoes, which I no longer need, being a real live quadrilateral amputee due to meningoccocemia I contracted in Christchurch, New Zealand in September of 1995. Since then, there's been a lot of water under the bridge and I have returned to my boyhood home, Denton, and I am still loving it. Cheers, Mark F.

Michelle was working on the floor and INCREDIBLY RUDE ABOUT MY LANDS END RETURN!!! I plan to follow…read moreup with Lands End as well, Customer service here is POOR! That's why I stopped shopping here years ago and cancelled my Kohl's card after paying off. The store looks a mess too here in Denton, Tx. Whoever is running this location could teach their clerks some MANNERS!! I only went to Kohls to return my Lands End order because Lands End told me to take it there. I'll never step foot in Kohls again. I refuse to spend my hard earned money anywhere that treats people so rudely. DO BETTER KOHLS!

I hate the long corridor you have to get through to make a return or purchase. If you need a…read moresalesperson, you are on your own. Why are ladies clothing(all sizes) constantly being moved from one area to a complete different area. You have to hunt for what you need because it won't be where it was last time . I will say tnis...there is a young Indian lady working the return desk. She us so polite and helpful. She will put a smile on your face, Keep her please. The store is more packed and messy than it has ever been.

Went to the store to specifically buy a sweater and waited until they were open at 11:00am. Doors…read morewere locked, but a lady came opened the door, let us know they weren't opening yet and slammed the door in our face. Not a good look!!!