Clean, Quiet, Organized Service was decent when I was there…read more Typical shoe store

I went in to get some shoes and stood at the cashier for 25 min while the employees talked and the…read moreother end of the store. They just lost 120 dollars

Personable, knowledgeable staff and great boots. Yes they are pricey, but they last a very long…read moretime and are worth every penny. After wearing them on the couch for a bit I decided to drop a half size, and the exchange was seamless. Very pleased with my new boots! Thanks Penny!

Although my size was JUST out of stock I got GREAT help from Penny in determining a good fit for my…read morefoot. She wrote down the essentials and had the shoe held for me along my route to work. I would definitely give them my business again!

I moved from Houston where I had five dsw stores within a 15 mile radius of me and this store beats…read morethem all! It has a huge selection and I especially love the children's section! Great customer service! So.many.shoes.to.choose.from!

Wish their AC worked. Every time I'm here even in winter I end up sweating, makes for a not so…read moregreat shopping experience. Last time I was in I heard a group of girls saying "do they not believe in AC here?" Maybe it is better now, not sure. Wouldn't think so bc it's 110 degrees outside currently.

Since it was built in the 1970s, The Golden Triangle has served our Denton, Texas Community as the…read moreCrossroads of people representing a veritable cross's section of th General Public, the creation of a major means for building and maintains a clean, organized indoor Public Safr Space, even as our current atmospheric weather condition freeze over. Macy's represents a Crown Jewel in Little d's Crown. CCheers, Mark C. Fearing, Ph.D.

mall is not very busy. selection of stores is pretty limited overall. is kept pretty clean.read more

Love that Rose & Thorn came into town last autumn! It's nice to have another boutique in Denton…read morethat offers affordable options and sales. This review is being written during Covid 2020 so I will add that masks are being required to enter and that all employees are wearing them too which is great! I have only been able to find a few pieces from here that I can wear (a dress, hoodie, and shoes). I have curves and the sizes really don't do me justice. When I first started shopping here, I could fit size L items. After losing weight, I couldn't get into the size L items. It seems like the sizing of clothing that comes in is getting smaller. There aren't XL sizes offered and barely a plus size section if any at all anymore. Customer service from the Assistant Managers is great! I was so impressed when I came in two weeks ago to make a return that the employee asked me if I wanted to try on the navy blue dress for this wedding I was planning to attend. She knew I had been waiting for their fall collection to launch so I could try it on and she was just as excited as I was! Every time I would visit, she would ask questions and be very engaging which is not the case for the owner. I had one encounter with the owner and I felt she was very stand-off ish and didn't offer great customer service which made me not want to come back. In addition to their lack of sizing for various body types, they need to promote diversity. I mentioned that I would happily model for their social media page (which features no people of colour) if there were clothes I could fit and she told I could share a post for a feature. Interestingly enough, there are more boutiques that celebrate everyone that I will happily shop at.

From the owner: Take a trip to downtown Denton for a fun day out or visit our website!read more

I'm shocked they don't have any reviews yet!…read more People were not friendly, The selection was limited. Prices were ok, some deals here and there. Just don't expect any help from anyone here.

there is a limited variety in agreement with other review that staff were not particularly friendly…read moreor interested in helping out.

Purchased two articles of clothing recently. Checked the receipt on the way out and realized each…read moreitem rang up $5 more than the prices marked. So I was overcharged $10.83. Eventually got it straightened out, but not before the manager took a very defensive stance, as if I was blaming him. He told me it is the computer's fault and that it happens all the time! All the time?? Really??? Buyer beware at Academy!!!

Manager coerced me into signing up for rewards program for $15 dollars off to which I did not…read morereceive but he sure was quick to input all the information from my drivers license and refused to make a return for an item I had bought 2 hours prior and tried to not give me a receipt not a fan

Such a cute boutique! And I love that it's on the square. They always have the cutest clothes and…read moreaccessories to choose from. I am always pleasantly surprised when I go shopping there and love seeing their new stuff come out when the seasons change.

Stopped in while checking out downtown Denton and was pleasantly surprised! A great selection of…read moreclothes, jewelry, and accessories for reasonable prices. The woman who I assume to be the owner offered us Saturday mimosas and was very friendly and welcome! If this boutique was in my hometown, I'd be a frequent customer. I even left with a pair of earrings and sandals that were on sale. Win!

I have been a loyal Dillard's customer in Denton, Texas for decades as well as my Mother and late…read moreGrandmother. Honestly, I'm not known to write a negative review for any business but I feel it's necessary due to the horrible customer service I experienced this evening. I was shopping for a pair of earrings with plenty of time before closing and a representative named Taylor and her co-worker stated the store was closing instead of offering assistance with plenty of time to spare. Taylor proceeded to scurry over to a distant register and proceeded to yell across the store from one department to another department wanting to ring out my one single item I was purchasing. I truly could not believe my ears. I have a time stamped receipt to show I was not past closing time. I have never seen such awful behavior from anyone in the service industry. Both of these employees were extremely rude, immature and unprofessional. Their demeanor and 'mean girl' attitude was ridiculous and absolutely not necessary. I must say, I'm also in the service industry and being a business owner in Denton, I completely understand employees are difficult to find. However, employees such as Taylor and her associate are detrimental to a business and would not last long at my company. I know many employees at this particular store and they all know I'm a pleasant and easy to please customer and if this were my business I would want to know if any of my employees were disrespectful in any way. I'm hoping to make Dillard's aware of this issue so it will help other customers in the future to come to avoid further damage to this iconic department store. Kristi D.

What a refreshing experience! We went to the Denton store to return a gown I purchased online…read more Every sales clerk we encountered was helpful, friendly, knowledgeable. I look forward to shopping in person again as soon as possible.

This DSW is super clean & ever BETTER than the one we usually go to in Highland Park Village…read more We were at that one a couple weeks ago & walked out empty handed. Hubby scored a fancy pair of kicks here, some work shoes & I killed it in the ladies boot section. We NOW welcome old man winter! My black city kickers will stomp a mud hole in his a$$ & walk it dry. No lines. Good service. Recommend ;)

The options for shoes there are amazing. The workers there are super nice and friendly. I very…read morehighly recommend this place if you are looking for some good shoes!