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    JW Marriott Edmonton ICE District

    3.6 (21 reviews)
    Open • Open 24 hours

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    Vlad G.

    Prime location, excellent customer service and ample amenities. This hotel is likely the nicest place to stay in Edmonton, located in the heart of downtown, and connected to Rogers Place. We had the pleasure of staying in both a suite and a deluxe corner room and both stays were incredibly comfortable. As this property was built in 2019, the hotel and its rooms are sleek, vibrant, and modern. The hotel's executive lounge is a nice touch, and definitely worth a visit, as they also provide daily breakfast and hors d'oeuvres in addition to a place to wind-down. The views that the JW Marriott provides are stunning; overlooking downtown Edmonton. Front desk staff and valets are friendly and always at your service, ensuring guests have everything they need for a comfortable visit.

    Air conditioning does not work, room stayed at 24 degrees all night, after maintenance assured me it was fixed by showing me a temperature gun... Slept for 3 hours.... Hotel was fully booked which explains things.... DO NOT STAY IN RIOM 546.

    View from 15th floor.
    David D.

    I travel a lot for business. This hotel is nearly flawless. Super comfortable rooms, great staff and the lobby bar area is lively. My only complaint is that there are a surprising amount of street people hanging around at the front and side of this fine hotel. Be careful not to leave your car doors open or luggage unattended.

    Vilma R.

    This hotel is the ultimate weekend getaway! A couple of girlfriends and I had planned a staycation weekend here for 2 nights. At first I wasn't too keen on the idea of staying in Edmonton for my weekend getaway as I've lived here all my life but let me tell you, I'm glad I did and I hope to go again soon! Upon arriving at the hotel, we had valet service, which is a great offering to have in this central downtown location where parking is already limited. The hotel lobby was already buzzing with hotel guests and we even spotted Darnell Nurse and Gene Principe in the lobby as we arrived. The check in process was smooth. We already mentioned to the staff we would need 3 of everything for our stay ahead of time and I'm so glad we did. Getting to our room, we were impressed with the cleanliness and modern decor. The small finishing touches such as easy to use Bluetooth speaker, wine bottle opener at the drink station, pen with paper, and our three robes and slippers. The facilities at this hotel are luxurious and well worth the splurge! We stayed in the executive floor and had access to the executive lounge which includes breakfast buffet, cocktail hour snacks (charcuterie), and late night snacks (chips, fruit, and chocolate, etc.) this upgrade really fed us an adequate amount and we were very satisfied with the excellent service as well. The gym is huge, fully equipped for any type of workout, and super clean and organized with towel service and group fitness classes as well. After your workout, take a shower and enjoy the beautiful indoor pool and hot tub! Perfect for relaxing or doing a few laps. Lockers and towels included as well! Highly recommend this hotel if you're coming to Edmonton and want to have a luxurious experience or looking for your next staycation destination! Super close to many amenities in downtown as well but no need to even leave the hotel if you don't want to!

    Amabel D.

    Lobby Bar Review! This place is definitely fun. It's very very slow service though, so you need to budget time to be here. We only got one bottle of wine, two cocktails, and some nuts and olives and we were there for like two hours. It took almost 30 minutes to receive our cocktails after ordering them. Otherwise I like it. The atmosphere definitely makes the place better. I think that is why most people come here. So we order these $10 nuts right? I'm like damn, these nuts better be good if they're so expensive. Tiny bowl of nuts. But they were actually really good! I was thankfully surprised by that. Olives were also $10, but not so good. However, there were a lot of olives so I felt like the price was worth it. Bottle of Tempranillo was about $52. Nice bottle of wine. I would order that again. We also had an old fashioned and a "peach basket" which had Campari. It was delicious! Very soapy, just how I like my Campari (lol for real though, love that taste). Couches are comfortable. I will likely come back for the ambiance.

    A special off the menu drink the bartender recommended.  They always have some they can make if you request something not on the menu
    Wil L.

    My first time checking out the bar, located in the hotel lobby. We sat at the bar and were well taken care of by the excellent bartender. So didn't experience any long waits for our drinks, as previous reviews. Cocktails are between $12-20, but price shouldn't matter,as you come here for having some nice sipping cocktails and enjoy the ambience. Our bartender was awesome, as he made recommendations, as well as offered an off the menu drink. Yes, you can ask them for some off the menu cocktails, they will even accommodate you if want your drink made a certain way. Nothing but great and friendly service. This is a great place to go before dinner at Braven, before or after events at Rogers or just to chill with a drink. There aren't many tables here, so I can see it getting very full, the only downside. Would definitely come back again.

    Our room. 19 floor

    Brand new hotel in Edmonton open less than a month at the time of writing. Located right beside the new Rogers arena, very convenient. Plenty of food options closeby including Kindred lounge in the lobby, Cacao 70, across the street, pedway to tim hortons, booster juice, Boston Pizza and Subway, short walk to the Creperie and Old Spaghetti factory. The staff at the hotel had immaculate hospitality. We were greeted with smiles and courtesy throughout our visit, even when we arrived back after a rainy walk dripping wet. Our room was nice. Not large by Edmonton standards but definitely adequate. Toilet and shower in private cubicles, small fridge, safe.... Several lighting options for the bathroom that aren't particularly intuitive, so I recommend figuring lighting out before you're busting for the toilet. Partial removable wall between bathroom vanity and bedroom.... So you could open the floor plan up (but why??) Pool and hot tub were lovely. Small steam room in locker rooms. Lovely facility. Large workout room and spa but we didn't have time to experience these. Definitely recommend for a luxury hotel experience.

    Vanilla bean bourbon cocktail

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    Review Highlights - JW Marriott Edmonton ICE District

    “I was able to spend some time in the executive lounge.”

    Mentioned in 3 reviews

    Read more highlights

    DoubleTree by Hilton Hotel West Edmonton - Guest room

    DoubleTree by Hilton Hotel West Edmonton

    (21 reviews)

    $$

    We live in BC but have stayed here every year for the last 27 years!!! Clean, close to WE mall,…read moremayfield dinner theatre. Home away from home!

    Parking is a big issue here. The parking lot is not included, the $36/night underground hotel…read moreparking does not fit mid size suv's or trucks. It is also 3X the average price of hotels parking in this area. They do not tell you the parking next door is 3rd party not included in your stay, it is $100 fine if you park there and don't pay the 3rd party. All the trucks had the same fine in the morning. Management did nothing about this. We found the hotel new and bright. The room was large, water pressure was good, had a nice hairdryer, there was also an iron, bar fridge, kuereg coffee maker, flat screen tv. We were on the 11th floor, looking out over the river valley. The restaurant & lounge were beautiful, open airy and had great views. We didn't eat or drink there but took a look around. The gym is well equipped & the hot tub is the size of a pool. Check in was quick and they fave us complementary warm chocolate chip cookies A negative was the very thin walls, it is a family hotel and the morning are filled with the sounds of children for good or bad lol. The mattress is extra firm, depending on your preference that is good or bad. The location is at the far east end of Jasper Ave, still decent for most shopping, dining & access to the ICE district.

    Delta Hotels Edmonton South Conference Centre

    Delta Hotels Edmonton South Conference Centre

    (29 reviews)

    $$

    I've always been a Marriott Hotel fan anywhere I go. However, due to inflation, pricing has gone up…read morewithout discount. Thankfully for this trip, it was for work so we paid less than what normal people would pay. Love the staff, love the environment, the features of the room. My only complaint is that, it seems their 6th floor's ceiling is lower and the hallways seem darker. I love that there is a bus stop in front of the hotel and the bus 55 goes to West Edmonton Mall

    I've hosted a banquet here twice in the last 3 years, most recently in January 2016…read more After our event in 2014, there were some issues that were never properly resolved. I was contacted a year later by a new general manager, who addressed my issues, and promised a successful event for 2016. I booked our event with Elizabeth, who was beyond helpful and accommodating. I had so many changes with guest lists, and table arrangements, and Elizabeth happily accommodated every request. The night of the function, I arrived early and there were some things that weren't quite set up right, but the banquet supervisor worked quickly to get things in order. All the staff were very friendly and super helpful. I felt like they all had their A-game on. When there was a discrepancy on the banquet order about what time we had the room until, the supervisor was extremely accommodating. I absolutely love the "Top of the Inn". It's a spectacular room with floor to ceiling windows on both sides, overlooking the city. The room was renovated just a few years ago, and there are stunning sparkling led lights in the ceiling that really make it feel like your under the night sky. This would be a very romantic spot for a wedding. The food is always great here. Buffet's can always be hit or miss but they do a great job here. Many of the guests commented on the food. The banquet prices are competitive with other hotels in Edmonton. Out of all the Edmonton hotels I've held banquets at, or attended banquets, I really think that the Top of the Inn at the Delta is the most stunning. And after the great service we had this time, I won't hesitate to book again.

    Fantasyland Hotel

    Fantasyland Hotel

    (93 reviews)

    $$$

    We stayed a total of three magical nights at West Edmonton mall : the Roman room two nights and the…read morewestern room one night. I enjoyed the deals that we had received on the attractions while staying. We had a lot of luggage but they always accommodated us. The rooms are a bit dated we stayed in the winter and we found it freezing in the room. There were also a lot of parties one night and security needed to keep everyone in line. I loved the fridge and coffees just wish they had included foods or a breakfast for the price for the night.

    We stayed for 7 nights in the Space theme room and the first four we had no hot water. Had to call…read moremaintenance and every time they said it was fixed but it was still ice cold. They told us to run it for 15 minutes and it would get hot. It did not. After 4 days of this I got very angry at the front desk and they moved us to a different room (had to wait until day 5). They had no other room to give us prior. Sal told us it was a priority but it was not. I had to repeatedly ask when the new room would be ready. The room they had set out to give us (the room Sal at the front desk said had no issues and would cause us no problems) suddenly had maintenance issues and they moved us to another room. I went in to make sure it was satisfactory and when I was leaving the new room I tripped and fell. I can't help but feel that if our room had hot water and our stay matched what we paid I wouldn't be sitting here with a bruised up knee and leg. I wouldn't have a sore neck, arms and stomach muscles. I wouldn't have a sore face and I wouldn't have broken my cell phone screen. It ruined the rest of my trip. I had to use a wheelchair for the final few days of our stay. The pain was unbearable. They decided to turn the water off for four hours on Friday, September 4th to fix the hot water issue. They rented out these rooms knowing that there was an issue with the hot water. That does not say "we appreciate our guests." On Friday September 4th we get woken up by the fire alarm. The voice that came over the intercom was so muffled we had to open the door and even then we could only make out a few words. They were telling the guests to stay in their rooms until they figured out what it was. We decided to leave as I'm still in a wheelchair. As we exit the room we ask the cleaning staff what is happening and she says "everything is fine." No. No it's not. We were woken up Saturday morning by hammering and drilling. Not surprising considering they do not care about their guests. The final straw was arranging two days prior to check-out that we could check out at 2:00 instead of 11:00. The front desk employee looked on the computer, typed a bunch of stuff and said he added it to our file. Check-out day arrives and staff are entering our room. My husband goes down and the front desk staff say there are no notes on our file and we have to leave. I talk to the girl on the phone and she says there was no arrangement. I'm completely angry now. A manager talks to us because I'm so angry I'm starting to yell. The manager extends our check-out time until 2:00. Don't know why it was such an issue considering every time our room was to be cleaned we left $20 tips for the housekeeping staff and they didn't even spend fifteen minutes cleaning the room. When we came back the bed was made and the garbages changed but there was still dirt and the carpets were never vacuumed. I have pictures of how disgusting it was. The front lobby smelled of car exhaust and when you walked by the bathrooms to go into the mall it had a horrible sewer smell. We had a rude employee at the front desk when we had questions on day two of our stay and when we called the hotel operator to ask for maintenance they would just hang up on you. They didn't know how to say hello and goodbye or to treat the guests with respect. Half the time you called no one answered. We have stayed at the fantasyland hotel three times in the last twenty years (all theme rooms) but this is the last time I will ever stay here. The amount they charged us is ridiculous for what we received. We paid upfront weeks before our stay. The $100 credit for room service as a goodwill gesture didn't adequately compensate for the problems we experienced. Next time we need a hotel we will be paying for a 5 star hotel. It's too bad this hotel has gone so far downhill. A real shame. It used to be my favourite place to stay. This hotel is the worst hotel I've ever stayed in and we had the worst experience from beginning to end. We should not have to pay for this ridiculous place they call a hotel. How they can they even look at you without being embarrassed is beyond me. They should be ashamed. Instead they were proud that they gave us a $100 gift for room service. They also gave us $700 back on our credit card when I got angry at checkout. Still not good enough.

    Metterra Hotel On Whyte

    Metterra Hotel On Whyte

    (36 reviews)

    $$$

    Strathcona

    Good location in the middle of plenty of restaurants. Room was quiet. I'm not sure about other…read morefloors. Good breakfast buffet.

    My stay at the Metterra was short and sweet - a little less than 30 hours. This was my first stay…read moreat Metterra, but if I'm ever back in Edmonton, I'd happily book my stay here again. I arrived bright and early and luckily was able to check in right away. Whenever I stay in a hotel I request being on a higher floor, so that I get a nice city view. So I was happy to be put up on the 6th floor that overlooked Whyte Ave and the city of Edmonton. A couple things to know: + The location of this hotel is perfect - right at the heart of Whyte Ave. There are plenty of bars, coffee shops, restaurants, and shops within a 5 minute walking distance. + Complimentary wine happy hour. I wasn't able to make it to this unfortunately since I was at an event, but if if I was free, y'all know I wouldn't miss the opportunity to sip on some free wine. + Complimentary breakfast buffet w/ all your basic continental goodies. I also did not partake in this complimentary feature, because this lil lady needed to catch up on some zzz's, but from the photos it looked bomb.com. + Comfy beds. I always feel teeny tiny when I sleep in a king bed. I burrito'ed myself in between all the blankets and 5 pillows, and I'm pretty sure if someone came into my room while I was sleeping they wouldn't be able to see me. I'm not sure if it was because I was exhausted or if the beds were just extremely comfy, but I passed out right away and slept through the whole night. + Strong free wifi. I had a lot of work to get done during my trip, so having strong wifi was necessary. Metterra delivered. I'd happily stay here again, hopefully for longer next time!

    JW Marriott Edmonton ICE District - hotels - Updated September 2026

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