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Edmonton, AB

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Fairmont Hotel Macdonald

4.1 (115 reviews)

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From the grounds
Tavis P.

This place is awesome, the history, the sights, the grounds. So the service is amazing, it has 2 great places to eat. A surprisingly large gym & valet. The rooms are decent size and the beds are comfy. Also important, great showers. Many ballrooms for weddings and yes small grounds to wander. There is a 15 minute documentary you can watch in your room with the history of the building which is great. It is centrally located in Edmonton but downtown Edmonton is kind of nasty these days! Anyways it is a very nice place to stay but yes it is pricey...

High tea at hotel Macdonald
Natalie L.

Royalty at it finest for high tea at hotel Macdonald. Warm mac scones with fresh whipped cream and a magnificent loose Tea menu, finger sandwiches roast beef with fresh ground horseradish, smoked salmon, cucumber white bread, all locally raised and all served on fine bone China. We had our personal server,Douglas who was so gracious. Champagne served in beautiful crystal I felt like a princess. I cried as I honored the late queen With her infamous jam penny. Treat yourself to a king Charles afternoon tea at its finest. Just absorbing the architecture of the Fairmont is quite breath taking.

Food and Dessert
Rose W.

I came here for Royal Afternoon Tea to celebrate my birthday. Covid precautions are well implemented. The room was fully booked so it seems Fairmont Afternoon Tea is still doing well during the current economic climate. It was a pleasant experience and the food was good. My server was polite and knowledgeable. He checked up on us a few times. There were many teas to choose from but you only get one tea to try for the whole experience. I wish we were able to try multiple teas. I liked the Ontario Ice Wine tea. I quite enjoyed the scones as you could taste they were freshly made. My favourite finger sandwichs were the smoked salmon and tandoori chicken. The Mango passionfruit cake was my fave dessert item. Items that were so-so were the cucumber & cream cheese sandwich (nothing special about it) and the blueberry lemon curd tart (too sour). I got an extra fudge piece on a stone with a candle for my birthday which was a wonderful surprise. Overall it was a nice experience but I don't think it's worth $59 per person. There are other places that I heard are better in value for high tea but the Fairmont is the only one open for dine in right now.

Sangria Tower
Teresa S.

The dining at the hotel is fabulous. We went to the Empire Ballroom for Sunday brunch and a drink after at the Confederation Lounge. I felt that the brunch was very wonderful and I actually appreciated a later seating, as I imagine it wasn't as busy as it is earlier in the day. The options were plentiful and consistently topped up. So many amazing salad, charcuterie, fresh seafood, made to order options, outdoor bbq, smoothies and fresh juice, desserts and more. I would love to see a mimosa option built into brunch. A drink after at Confederation Lounge is a must. The outdoor patio literally makes you feel like you aren't in the middle of Edmonton and it's absolutely gorgeous. This place is necessary visit.

Michelle F.

Nicely modernized. Good amenities. Great pool and gym. Comfy bed. Nicely renovated rooms. The beds are comfy, the bathroom quite big. The room was nice and comfortable. It came with complimentary tea and coffee (keurig) machine. Spent the evening in the pool and basically had the place to ourselves on saturday night. Theres a sauna and a steam room. The place is newly renovated now and looks better than before on my last visit a few years ago. Theres 1 restaurant and 1 lounge in house for good options to dine in. They have a super cool 20 foot gingerbread house this year but I wish they decorated it like their previous houses. I loved reading merry christmas in all the different languages. The patio is my favorite place in edm. I'm sad they close it off in winter, but they supposedly get huge icicles. If you go to their sunday high tea, you get a free tour of the tge queen suite and the hotel which is pretty cool! This place is iconic and you have to see the outstanding views of Edmonton's river valley here. Tip: the esplanade stairs to the river valley is located outside the hotel!

Bland fish is not fine dining.
Ms. J.

This review is about the Fairmont Hotel MacDonald's Harvest Room food on Sept 28th 2022.. We were led to the outside onto the patio with a lit fire, warm ambiance, and charming decoration. We were seated on a very soft and too low to the ground sofa, because we were in heels. My girlfriend was most uncomfortable and had to place a pillow under her butt to prop her up. We also needed a few pillows behind our back in order to stay upright to eat. Now on to the food: The avocado appetizer was bland in taste and really just expensive guacamole for some oily tasting chips. My salmon was spiritless.. I make a much better salmon in my air fryer with soya sauce, fresh garlic and honey. My girlfriend's fish dinner on asparagus was no better off in taste. The Purple Reign cocktails were the best thing about our dinner. Those and our server, who was attentive and had a lovely smile. The view of the city from the Harvest Room's outdoor courtyard is also fetching. In the end we spent a lot of money on bland, and forgettable dinners. We highly recommend getting a new chef and kitchen staff who have an imagination and actual culinary skills. This establishment is a pricy draw for businesses, corporations, and event planners in Edmonton and the food fails to reflect well on the hotel.

Bill T.

I thought for sure I reviewed this when I stayed a few months ago, but Yelp is saying I didn't, so here goes. Very beautiful hotel with a decent location. It's a little worn around the edges in place but you can envision it in its glory days. I arrived early and my room wasn't ready but was able to hang out in the lounge on the concierge level until it was good to go. My room was small and awkwardly shaped, with a dormer window but it was quite cozy, even if the lamps were a little weird. Bathroom was fairly good size but oddly shaped and the toilet was in a little corner that was super cramped. Loved the giant walk in shower, however. Everything was clean, bed was comfortable and the toiletries were good. Staff everywhere were very nice. The gym in the basement is on various levels. None of the levels are very big, but they have a decent amount of equipment. You enter the gym via the spa, which looked pretty nice. Views from the river side of the property are lovely. I was there at the end of November and they had a massive Christmas tree in the lobby. I enjoyed my stay here.

Lobby
May M.

My husband and I had a fantastic experience on our 1st wedding anniversary last Dec 28, 2018! Kayla from the front desk made our stay extra wonderful by setting up a table in our room with a plate of desserts and a complimentary red wine. We got the city view which was not bad. Mind you we checked in on a Saturday night thinking it might get too loud as it is right in Edmonton downtown but no, we slept soundly all night. Our room was standard but comfy enough for a night. It has a space for office work, a recliner to put your feet up while drinking wine, tv, small fridge, and a small coffee maker. They also provided 2 white bathrobes which were really nice but we weren't able to use them. We also got complimentary beverages in the Lounge as part of their gift to us. All of the staff were very polite and very professional. Superb service is what we received from them and I cannot thank them enough for making our anniversary memorable!

Front
Gene T.

Very welcoming. Friendly helpful staff. I like the text for service feature. The history meant a lot for me as an attraction however I found once I arrived there was much more to appreciate. The bed...wow...nice and comfortable. Wonderful pillows. I did not want to get out of bed! Room was somewhat smaller than I expected. However it was very comfortable. All the features in the room were nice. The electric strip was funny but turned out to be very convenient. Soaps were nice. Shower was set up nicely and wonderful. Good water pressure and nice nozzle. The restaurant was nice. The breakfast buffet was good. I liked the omelet they made me. The lounge was very warming and service good. One drink was weird and had to send it back. Waitress was very good and asked good questions to improve the service and drink. Valet was fast and friendly. They were attentive to many other needs as the weather was...wet. Great views and a wonderful spot to experience some of the city.

Royce L.

A boutique hotel feel but I want to say it's a small chain but an upscale one at that. There's a nice garden right out front to enjoy nice weather. The lobby is nice and there's a hotel dog here which is cool. They are definitely pet friendly. The rooms are nice and large. I had a window overlooking the garden which was nice. Spacious rooms. Nice staff as well. Greeted and asked if I needed help the first few times passing though the lobby. Walking distance to some restaurants and shopping.

Chi C.

I've been to many of the Fairmont hotels and only disappointed once. This one is no exception to the general beauty of the buildings. It's gorgeous, centrally located to downtown, and within walking distance to the river walk (needed after a huge dinner). The room is large, the staff warm and welcoming, and the beds are more than comfortable. Only two drawbacks: one is common for the Fairmont hotels and that's parking. Simply put, it sucks. And the valet parking is getting tiresome but necessary when you want to stay at those hotels especially anywhere near downtown. The second is generally less common and that is the insulation - the vehicle traffic from outside and the door traffic from inside (your door rattles whenever someone down the hall closes their door) is less than desirable.

This tree is beautiful!
Violet P.

We stayed one night at the Hotel Macdonald for a staycation in December before the busyness of the holiday season. I booked it online and was impressed at the level of attentive service. A few days before our stay, I received an email and phone call asking if we were celebrating a special occasion and if there was anything that could do in preparation for our stay. On the check in day, I received an email asking what time we would be checking in with options for the afternoon. Although check is at 3PM, I completed the online check in for 1PM since it was one of the options. When we arrived at the Fairmont, I asked the doorman where self parking was and he directed us the heated parkade just east of the hotel. We rolled our luggage and walked under the cover to the hotel. The lobby was beautifully decorated with the Christmas tree and gingerbread house. It definitely puts one in the festive mood. Smudge, the Fairmont doggie, was walking around greeting visitors and getting love. There were 2 staff working the front desk and we asked about checking in. Since it was 1:30, he said check in was at 3 and our room wasn't ready yet but he would ask that they rush it for us and should be ready in 45 min. So we went for a walk and run some errands downtown and came back an hour later. It was another staff and she called but our room still wasn't ready. She offered a deluxe room but it would come with 2 double beds and was a bigger room on the west side and partial view of the river. We decided to go with this room and were provided with a few drink tickets for the lounge for our trouble. The room was very nice and clean. It was large with chairs and tables and 2 closets. There was a Keurig machine and kettle with a variety of teas. Inside the mini fridge there were coffee mate creams along with many small bottles of booze. There was lots of counter space by the sink and it's separate from the toilet and bathtub. Very spacious. During the afternoon, it's noisy from the traffic on 100 Street. But glad it was quiet for bedtime. There were large windows with a few that could open so nice for fresh air. I've used the spa and gym in the basement of the hotel and it's great. The gym isn't very busy and if you need earphones, they are provided at the check in desk. There are lockers if needed and I brought my own lock. There were a few people using the pool but not busy and no one in the whirlpool. For a hotel gym, lots of machines and good free weight area. We ate at Confederation Lounge and it was busy until about 7:30. The food and service were good and prices a little high for cocktails but it offers a great view and is a hotel lounge. The check out process was easy as I received an email and we could use the self check out process on the TV and leave our key card in the room. We enjoyed our staycation as it was a great break away from home!

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Worst Fairmont I've ever stayed in. I suppose you don't exactly go to Edmonton to visit a fairmont. It's dated and unkempt.

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Great view, great tea and drinks. Highly recommend for a pleasant afternoon outing.

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Review Highlights - Fairmont Hotel Macdonald

“The grounds and the hotel itself are historical and beautiful, and boast many extraordinary views of the river valley.”

Mentioned in 12 reviews

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DoubleTree by Hilton Hotel West Edmonton - Guest room

DoubleTree by Hilton Hotel West Edmonton

(20 reviews)

$$

We live in BC but have stayed here every year for the last 27 years!!! Clean, close to WE mall,…read moremayfield dinner theatre. Home away from home!

Parking is a big issue here. The parking lot is not included, the $36/night underground hotel…read moreparking does not fit mid size suv's or trucks. It is also 3X the average price of hotels parking in this area. They do not tell you the parking next door is 3rd party not included in your stay, it is $100 fine if you park there and don't pay the 3rd party. All the trucks had the same fine in the morning. Management did nothing about this. We found the hotel new and bright. The room was large, water pressure was good, had a nice hairdryer, there was also an iron, bar fridge, kuereg coffee maker, flat screen tv. We were on the 11th floor, looking out over the river valley. The restaurant & lounge were beautiful, open airy and had great views. We didn't eat or drink there but took a look around. The gym is well equipped & the hot tub is the size of a pool. Check in was quick and they fave us complementary warm chocolate chip cookies A negative was the very thin walls, it is a family hotel and the morning are filled with the sounds of children for good or bad lol. The mattress is extra firm, depending on your preference that is good or bad. The location is at the far east end of Jasper Ave, still decent for most shopping, dining & access to the ICE district.

Delta Hotels Edmonton South Conference Centre

Delta Hotels Edmonton South Conference Centre

(29 reviews)

$$

I've always been a Marriott Hotel fan anywhere I go. However, due to inflation, pricing has gone up…read morewithout discount. Thankfully for this trip, it was for work so we paid less than what normal people would pay. Love the staff, love the environment, the features of the room. My only complaint is that, it seems their 6th floor's ceiling is lower and the hallways seem darker. I love that there is a bus stop in front of the hotel and the bus 55 goes to West Edmonton Mall

I've hosted a banquet here twice in the last 3 years, most recently in January 2016…read more After our event in 2014, there were some issues that were never properly resolved. I was contacted a year later by a new general manager, who addressed my issues, and promised a successful event for 2016. I booked our event with Elizabeth, who was beyond helpful and accommodating. I had so many changes with guest lists, and table arrangements, and Elizabeth happily accommodated every request. The night of the function, I arrived early and there were some things that weren't quite set up right, but the banquet supervisor worked quickly to get things in order. All the staff were very friendly and super helpful. I felt like they all had their A-game on. When there was a discrepancy on the banquet order about what time we had the room until, the supervisor was extremely accommodating. I absolutely love the "Top of the Inn". It's a spectacular room with floor to ceiling windows on both sides, overlooking the city. The room was renovated just a few years ago, and there are stunning sparkling led lights in the ceiling that really make it feel like your under the night sky. This would be a very romantic spot for a wedding. The food is always great here. Buffet's can always be hit or miss but they do a great job here. Many of the guests commented on the food. The banquet prices are competitive with other hotels in Edmonton. Out of all the Edmonton hotels I've held banquets at, or attended banquets, I really think that the Top of the Inn at the Delta is the most stunning. And after the great service we had this time, I won't hesitate to book again.

Fantasyland Hotel

Fantasyland Hotel

(93 reviews)

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We stayed a total of three magical nights at West Edmonton mall : the Roman room two nights and the…read morewestern room one night. I enjoyed the deals that we had received on the attractions while staying. We had a lot of luggage but they always accommodated us. The rooms are a bit dated we stayed in the winter and we found it freezing in the room. There were also a lot of parties one night and security needed to keep everyone in line. I loved the fridge and coffees just wish they had included foods or a breakfast for the price for the night.

We stayed for 7 nights in the Space theme room and the first four we had no hot water. Had to call…read moremaintenance and every time they said it was fixed but it was still ice cold. They told us to run it for 15 minutes and it would get hot. It did not. After 4 days of this I got very angry at the front desk and they moved us to a different room (had to wait until day 5). They had no other room to give us prior. Sal told us it was a priority but it was not. I had to repeatedly ask when the new room would be ready. The room they had set out to give us (the room Sal at the front desk said had no issues and would cause us no problems) suddenly had maintenance issues and they moved us to another room. I went in to make sure it was satisfactory and when I was leaving the new room I tripped and fell. I can't help but feel that if our room had hot water and our stay matched what we paid I wouldn't be sitting here with a bruised up knee and leg. I wouldn't have a sore neck, arms and stomach muscles. I wouldn't have a sore face and I wouldn't have broken my cell phone screen. It ruined the rest of my trip. I had to use a wheelchair for the final few days of our stay. The pain was unbearable. They decided to turn the water off for four hours on Friday, September 4th to fix the hot water issue. They rented out these rooms knowing that there was an issue with the hot water. That does not say "we appreciate our guests." On Friday September 4th we get woken up by the fire alarm. The voice that came over the intercom was so muffled we had to open the door and even then we could only make out a few words. They were telling the guests to stay in their rooms until they figured out what it was. We decided to leave as I'm still in a wheelchair. As we exit the room we ask the cleaning staff what is happening and she says "everything is fine." No. No it's not. We were woken up Saturday morning by hammering and drilling. Not surprising considering they do not care about their guests. The final straw was arranging two days prior to check-out that we could check out at 2:00 instead of 11:00. The front desk employee looked on the computer, typed a bunch of stuff and said he added it to our file. Check-out day arrives and staff are entering our room. My husband goes down and the front desk staff say there are no notes on our file and we have to leave. I talk to the girl on the phone and she says there was no arrangement. I'm completely angry now. A manager talks to us because I'm so angry I'm starting to yell. The manager extends our check-out time until 2:00. Don't know why it was such an issue considering every time our room was to be cleaned we left $20 tips for the housekeeping staff and they didn't even spend fifteen minutes cleaning the room. When we came back the bed was made and the garbages changed but there was still dirt and the carpets were never vacuumed. I have pictures of how disgusting it was. The front lobby smelled of car exhaust and when you walked by the bathrooms to go into the mall it had a horrible sewer smell. We had a rude employee at the front desk when we had questions on day two of our stay and when we called the hotel operator to ask for maintenance they would just hang up on you. They didn't know how to say hello and goodbye or to treat the guests with respect. Half the time you called no one answered. We have stayed at the fantasyland hotel three times in the last twenty years (all theme rooms) but this is the last time I will ever stay here. The amount they charged us is ridiculous for what we received. We paid upfront weeks before our stay. The $100 credit for room service as a goodwill gesture didn't adequately compensate for the problems we experienced. Next time we need a hotel we will be paying for a 5 star hotel. It's too bad this hotel has gone so far downhill. A real shame. It used to be my favourite place to stay. This hotel is the worst hotel I've ever stayed in and we had the worst experience from beginning to end. We should not have to pay for this ridiculous place they call a hotel. How they can they even look at you without being embarrassed is beyond me. They should be ashamed. Instead they were proud that they gave us a $100 gift for room service. They also gave us $700 back on our credit card when I got angry at checkout. Still not good enough.

Metterra Hotel On Whyte

Metterra Hotel On Whyte

(36 reviews)

$$$

Strathcona

Good location in the middle of plenty of restaurants. Room was quiet. I'm not sure about other…read morefloors. Good breakfast buffet.

My stay at the Metterra was short and sweet - a little less than 30 hours. This was my first stay…read moreat Metterra, but if I'm ever back in Edmonton, I'd happily book my stay here again. I arrived bright and early and luckily was able to check in right away. Whenever I stay in a hotel I request being on a higher floor, so that I get a nice city view. So I was happy to be put up on the 6th floor that overlooked Whyte Ave and the city of Edmonton. A couple things to know: + The location of this hotel is perfect - right at the heart of Whyte Ave. There are plenty of bars, coffee shops, restaurants, and shops within a 5 minute walking distance. + Complimentary wine happy hour. I wasn't able to make it to this unfortunately since I was at an event, but if if I was free, y'all know I wouldn't miss the opportunity to sip on some free wine. + Complimentary breakfast buffet w/ all your basic continental goodies. I also did not partake in this complimentary feature, because this lil lady needed to catch up on some zzz's, but from the photos it looked bomb.com. + Comfy beds. I always feel teeny tiny when I sleep in a king bed. I burrito'ed myself in between all the blankets and 5 pillows, and I'm pretty sure if someone came into my room while I was sleeping they wouldn't be able to see me. I'm not sure if it was because I was exhausted or if the beds were just extremely comfy, but I passed out right away and slept through the whole night. + Strong free wifi. I had a lot of work to get done during my trip, so having strong wifi was necessary. Metterra delivered. I'd happily stay here again, hopefully for longer next time!

Fairmont Hotel Macdonald - hotels - Updated October 2026

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