Superior products with superior service. AND all masked…read more Two very nice, clean, orderly show rooms, and a very broad selection. I just bought a very nice Panama hat, and I couldn't be more pleased with it, or the entire experience. But Panamas are not all they carry - I look forward to seeing their fall/winter collection when the time comes. I'll be back!

Live in Virginia. Bought the hat in Equator. Got caught in a surprise squall in Hawaii. I took hat…read morehome but figured it was lost. Found Ultrafino in Lynnwood WA, wonderfully, coincidently just before we traveled to visit family in the next town north of the shop. The shop turned that "before" into the just-like-new "after." I am thrilled with the outcome and look forward to enjoying my hat again!

Taylor was lovely to talk to and made sure i got what i needed. I know i can receive the same…read moreservice again

Late yesterday (10/25/14) I went into your Silverdale store located in the Kitsap mall. I…read moreoriginally just stopped to grab my daughter a new pair of boots because my husband left her shoes at the venue where we had just had her 2nd birthday party. However my very opinionated 2 year old saw the Hulk (she adores Hulk) shoes in the bigger kid sizes. I asked an employee about toddler sizes and she said no sorry. So we tried on some pink ones in her size. The employee (I didn't catch her name) came back and said she looked online to see if we were able to order the Hulk shoes from your website sadly we are not. Now most employees would leave it at that but she didn't. She asked my daughter who her favorite super hero was and she of course said Hulk and asked for the shoes. The employee apologized to my daughter about not having her size and asked what her second favorite. My daughter replied Spiderman. The employee had ready looked up other super hero shoes in toddler sizes while looking for the Hulk ones. The excitement in her face was priceless when she told my daughter that they had ONE pair of Spiderman shoes in her size! My daughter thanked her and had the biggest smile. It took a good 15 minuets and 2 employees to find the shoes (they were left in the wrong section when they recently moved product around in the back) my daughter was ecstatic about her new Spiderman shoes! Not only were all the employees so nice but the one that helped us (associate ID is 364553) went above and beyond to make my daughter's birthday a little more special. None of the ladies working that day were judgmental of the fact my daughter wanted "boy" shoes. I can't say the same for any of my fellow patrons. I did get some funny looks when my 2 year old in a hot pink and orange dinosaur themed dress asked ever so politely for "Hulk smash" shoes. I will also be calling the Silverdale, Wa store today to tell my story to the managers there. I'm sure big companies like yourself get more complaints than compliments and I just wanted to let you know you and your employees are doing a great job! I've been shopping your store since I was a young teen. Now 27 and still shops there. You and your silverdale employees don't know how much a simple pair of Spiderman shoes will help my daughter. We have to go to Seattle Children's Hospital every few months for my daughter and having one of her favorite heroes on her feet and in her hands (she has a Spiderman action figure) will help her tremendously! So thank you very much!! Tristan

Bryan and his staff are the best in the business! Everybody is incredibly knowledgeable and…read morehelpful, Luke is probably one of the most efficient bicycle mechanics I've met in all my years of playing with bikes. Bryan's wealth of knowledge and know how is something he is willing and happy to share to help his clientele to make them a better rider and become better and working on their own bikes. If you live or visit the area, I would suggest you stop by and give the crew at Infinity Cyclery a shot. If you are out riding the Port Gamble Trails and ride park, enjoy the awesome work stand that Bryan provided you all.

These guys are amazing! I'm a newbie and they took great care of me! Would definitely recommend…read morethem to anyone!

I had the most amazing experience and service today. I made a mistake on my original order and had…read morethe size wrong for my daughter's jersey. Not only were they quick to respond to my email, but they were compassionate and empathetic with my situation when I spoke with them on the phone. Luci went above and beyond to reassure me that I was a super mom & that we were able to get a replacement before my daughter's first game. This brought me to tears because without them, this wouldn't be possible. I am truly grateful for the team! Thank you so much!!!!

Just had Tuna Graphics print my Ts up. The material is thick and really nice even compared to Ts I…read morehave purchased in stores locally. Their silk screening and art work was flawless. The shirts are true to size. And a huge plus is that this local company beat all of the pricing we found online to do the same job. I enthusiastically encourage you to check out this company. r/ Jim Oas.

This is the best example of what a sailing store should be. They have a variety of new to slightly…read moreused to vintage/collectible boat paraphernalia. -Run by people who love boats/boating. The owner has a couple of boats(sail, tug, power, skiffs) and is EXTREMELY knowledgeable about all things related to saltwater boats. -Vast array of boating equipment:boat models, skiffs, line, replacement hardware/parts for sail and powerboats. In short, a great place to browse and see what has come in on consignment. Very friendly, personable and GREAT prices. If they don't have it, they can get it in w/in a couple of days.

Amazing friendly staff, 100% helped us out with tools in a pinch. Highly recommend visiting here if…read moreyou need supplies or tools.

Went in today to pick up a firearm I bought a few weeks ago and I was shocked at how personable,…read moreattentive, and friendly the staff were. I'm not sure if I just caught them on a good day, or if they're always like this, but to put it simply I was really impressed. Specifically with Ari who was taking care of my transaction. Ned ( I believe is his name ) was there and offered some awesome tips on aftermarket parts that I was wondering about. Seriously, great work guys. Their prices were pretty fair too, just a couple dollars over what I saw a few other people charging for similar platforms. Not bad, and I'll be coming back!

I came in to offload a few safe queens that haven't seen the range in years and to see what was…read moreavailable to replace them. The atmosphere is very cold and stand off-ish, I was ignored for the first 5 minutes, standing at the counter finally being asked if "minded waiting, while he showed a lady a pistol?" Mind you she walked in after me, but I guess I didn't have the right "incentives" for attention. After almost 15 minutes of hanging out I was finally approached and asked what I had in the cases. They offered pennies on the dollar for a handful of safe queens, when I asked why their offer was so low the guy shrugged and said "you can only sell these to gun stores now so there's no private market any more, take it or leave it" I left it, I can't justify selling a rifle/scope that I paid $5K for with only 20 rounds down range for $300 because that's just how it is now. The whole experience was so negative that I didn't bother shopping around, I'd rather take my business ANYWHERE else.

My hair was in dire need of revival. I had been searching for a salon for some time, without having…read moreto drive to Seattle. I stumbled upon this gem. Amber was so kind from beginning to end and helped me target my damaged hair. It turned out better than I could've hoped for. From customer service, to my results, this salon is a 10/10. Total bonus for the cute little boutique as you enter the shop.

Danette is my favorite stylist for curls and color! She lets me book way in advance for special…read moreoccasions. Great location next to Ross in Silverdale, too!

I walked in and was immediately greeted by Charly. Just an extraordinarily kind and helpful…read moregentleman. I was looking for a white straw hat, and he showed me the different styles. I tried a few on and when I found the one I liked, he reshaped it to fit my narrow dome. Next time I need boots or another hat, this is where I'll be going. His staff was also very nice and personable. Thanks so much for the kindness and generosity, Charly!

I have been thinking about getting a pair of low-top square toe boots. I checked out Cabelas, Boot…read moreBarn, and Tractor Supply to name a few. The boots were either crazy expensive or there was a serious lack of selection. Knowing how particular I can be my wife took to Yelp and found Charly Boots & Western Wear. After a quick ferry ride and a short drive I was at the store. The man himself gave me a hand and in less than 15 minutes I was walking out the door with a new pair of kicks. The best part was they gave me a tub of Mink oil with the instructions to rub the boots every 4 to 5 months to condition the leather. I ended up with a pair of Ariat Midtown Ramblers in Barn Brown, size 10. It was an amazing customer experience and I would highly recommend it.