I've always had a great experience here! I've been coming for years to grab treats for my dog, and…read morethe staff are always super nice and welcoming. On my visit today, a gentleman helped me (wish I got his name!), and he was especially friendly. He greeted me right when I walked in, was all smiles at checkout, and even took the time to explain how some of their products are prepared. He also sent us home with a little extra treat for my dog, which was such a sweet touch. This business consistently provides amazing customer service, and it's clear they really care about their customers (and their pets!). I'll definitely keep coming back for years to come!

As soon as you walk in you're immediately hit with the smell of meat, which had me, my bf and my…read morepuppy all drooling! The owner was extremely nice, helped us find the right treats for him and even gave us a hand-full of the scooby snacks! We will be visiting again!

Everyone who has helped me at this location has been friendly and helpful. Today, Francis went…read moreabove and beyond. He helped us enroll in the membership program to save on dog food. Thank you, Francis!

Took my old dog into get her nails trimmed. Ended up getting her bathed just for fun. When I went…read moreback to pick her up. I had noticed that there was a sign for $20 off for first timers. So, I asked if I could get the discount. I was told no due to it having to be paid for prior. I would have paid for it when I dropped her off. So, here's the kicker. I was told $40 when I dropped her off. Then charged $46. When I asked why... it was because they raise the price $6 when it's summer. So, I'll just keep going to the soggy doggy. Washing my own dog. PS- I would have paid the extra just for convenience. But naahhhhh The lady who washed my dog was sweet.

Needed help with a small rodent in my care. They have no rodent blocks, no puppy milk replacer,…read morethey only cater to dogs and cats. Off to Amazon I go!

Online orders are hit or miss. I generally order online and ship to my house. Lately they have been…read moremucking up my orders and I've decided to go back to chewy. I've had issues of them delivering to the wrong home, running low on product and refunding me, or running low on product then asking if I can wait a day or two for shipment to come in..... Online ordering is hit or miss with this location. Kind of annoying how you can't just contact a company 800# you have to call the store number. Customer service wise they've been very good and easy to work with. I've honestly started buying my cat litter at Fred Meyer because it is more reliable. I'm frankly glad covid shipping disruption is over as it is nice not to have to worry if cat litter will be available or not when I come in.

We have a 95 pound siberian husky that used to pull every time he was on leash, about a year ago we…read morebought your product. Now with the anti pull harness and shock absorbing leash he doesn't pull at all , It's a night and day difference We just got another husky puppy and will be buying him the same harness and leash combo

Traveling through WA in October and ran across a street fair/farmer's market (may have been the…read moreDungeness Crab Festival in Port Angeles) that was just past closing time. The Xtreme Pet Products tent was still packing up, and within 5 minutes, the owner helped me find a harness that fit my small dog. I had been looking for a long time for a harness that didn't chafe my puppy's torso. The price was reasonable, and the harness works great!

I really love this little Mud Bay tucked away in the heart of Fairwood. Despite being a smaller…read moreshop, they're usually well-stocked and carry a thoughtful selection of quality pet products. The staff are always warm and welcoming, which makes each visit a pleasant experience. My cat especially looks forward to the little treat they include with each purchase - it's such a sweet touch! I mostly come in for freeze-dried treats and small catnip toys, and everything I've picked up so far has been a hit. I also appreciate that the food and toys they carry seem to be high-quality across the board.

I just adopted a cat 2 weeks ago and since this store was close to my home I decided to stop in and…read morecheck out what they had. The staff asked some great questions to narrow down my food choices and I found some great options! Bunni did a great job showing me different options and even gave me 2 sample bags of dry food to take home and try, Friendly and helpful staff, great selection of food, treats, litter boxes, litter, and lots of toys. I got a tunnel for my little guy and as soon as I set it up he was curious and running through it. This is a great store for pet owners. It is employee owned and they really love their jobs. Stop in and check it out!

This Petco is by far the worst for grooming. My dog has gone here since he was a tiny pup. Well due…read moreto Dec 2022 snow storms this Petco cancelled my dogs grooming appointment because his groomer Shelby couldn't make it in. Fine. But thanks for canceling a little over an hour beforehand same day. Thanks for also not getting my dog rebooked on next available. Instead he was just skipped and shit out of luck. So fast forward to 3/31/23. I call again to see about getting my dog groomed. Apparently Shelby doesn't want to groom my dog because I was annoyed at how they handled his cancelation in December. The salon manager apparently can't get my dog for WEEKS. Lol really WEEKS?! Just say you don't want to groom my dog then. The amount of horrible customer service is terrible. Reason why I went here was because it's close to home and my dog actually really likes Shelby. But to blow off your loyal customers and say too bad so sad is utterly disrespectful. I hope no one goes here moving forward and maybe this place will get better at customer service, communication, and accountability.

just ridiculous. My dog came in for a bath a 10 days ago they did not clip her nails. I had a…read morefriend pick up my dog as soon as I got back into town I called them and let them know they did not cut her nails. Made an appointment a few days later to bring in my dog. They're trying to charge me $18 for a nail cut that should've been included with her dog bath I took my dog walked out of the store. There's plenty of other places to take your dog and Petco is already having problems and is going out of business and this certainly doesn't help their situation. Why would you not take two minutes clip the dogs nails that obviously were not clipped and let the customer go home Happy instead you start a big fight

Great shop lots of unique and healthy fish. Stuff that I never seen anywhere else, huge variety…read more Lots of large fish too so not just small stuff but big stuff too for ponds and everything in between excellent supply of food and the guy running the place seemed to really know his business give us some good advice on a cichlid we've been having trouble with and it worked like a charm, we will definitely be back to buy that electric blue cichlid

Has a large selection of over-priced fish. Not sure how well they're taken care of. Ignores actual…read morecustomers if he is talking with his friends. Speaks unkind things about every other fish store. He thinks he knows more about fish keeping than he actually does. Not an enjoyable person to deal with. I won't be spending any more money there. Plenty of other fish places within reasonable distance that are friendlier.