I recently visited Willow House Boutique with a friend for a local shopping day. While we were…read moreinitially greeted warmly and enjoyed the selection, the customer service experience took a sharp turn the following day. I had already heard complaints from other friends, but I love my town and I want to shop local. During checkout, we both purchased travel-sized perfumes. That night, my friend opened hers only to find the bottle completely empty. We returned the next day to exchange the defective item, but were met with a snotty and accusatory attitude from the manager. Rather than a simple "I'm sorry about that," she immediately began telling us stories about customers who buy perfume and return it empty a week later--clearly implying we might be doing the same. There is no way that she used all of the perfume in one night and then had the audacity to return it. We can afford a $28 bottle of perfume and hold ourselves to high morals and values. She also claimed that only managers had the "authority" to handle this, as perfumes are typically "final sale." She insinuated that if we did not have the "luck" to have her or another manager there, we would have had to come back when one was there. What?? She also said on numerous occasions...please call us as soon as you realize there is a problem. Listen, it was like 7 or 8:00 PM, I am sure my friend was already unhappy that she paid for an empty bottle, had to go out of her way to return it...she brought it back the next day. I think that is good timing. Plus...you were closed. Ironically, she then admitted that several boxes in the shipment had arrived damaged, which would explain the empty bottle, yet she still chose to treat us with judgment and excuses rather than professional accountability. Why not check all of the merchandise received if there were damaged boxes? That is what I would have done prior to putting them out for sale. She is saying this all while knowing that they are not returnable. She fully inspected the returned empty bottle, but perhaps she should have taken the time to do this prior to putting them out for sale. I've seen responses to other reviews suggesting customers come speak to them personally about issues, but based on this interaction, doing so only invites unwarranted judgment and accusatory behavior. It is a shame, as there are many other fabulous boutiques on the square that value their customers. I cannot speak for my friend, but I will not be returning.

Love! Love! Love! The most charming little boutique, I wish…read moreI could go every day! They have jewelry, gifts, women's clothing and accessories. I do all my shopping here!

If you are a bargain hunter, CCA is the place to go. The staff is busy but always helpful,…read moreespecially the manager. They are blessed to get so many excellent donations especially in the area of furniture which is more than reasonable. If you are looking for clothing & shoes try out CCA for wonderful bargains. Don't forget their books, videos & such. The most important thing is that the price of your purchases support the community thus helping others in need.

Thought I would give them another chance. This time asked to come for pickup and scheduling that…read morewas a nightmare and then they show up and say they only take 20 items and it's on the website. That. Website is so poorly designed it may be but I never saw it I just don't recommend trying to help these people. They obviously don't need it.

Grace Bridge Resale in Celina offers a welcoming and well-organized shopping experience, with…read morefriendly staff who make you feel comfortable from the moment you walk in. The store is clean, easy to browse, and filled with a wide variety of gently used clothing, home goods, and unique finds. The overall service stands out, creating a positive and uplifting atmosphere that keeps people coming back. What truly sets it apart is the value and pricing. Items are consistently affordable while still maintaining solid quality, making it easy to find great deals without overspending. Whether you're shopping for everyday essentials or hidden treasures, you get more than what you pay for--and the fact that proceeds support the local community makes every purchase even more meaningful.

All fast fashion. Many dirty and unusable items. There's very little designer but what items are in…read morestock are separated out and near the front. Most are middle of the road type items like Kate spade and Michael by Michael Kors. These middle of the road designer items are marked way up. Silly prices on stuff that should be $6-10 at a thrift store. I walked out without buying a single thing. That's a first. This store wasn't for me. I like to find bargains.

The service was good. Selection , value was great. Everyone…read morewas kind. I was happy with the value of my product

Shopping I'd give a 4, but consigning I'd give a 2…read more Walked in the door carrying one black trash bag of items to consign and didn't even get a hello before the lady at the counter said that the bag was too big and counted as two bags and I couldn't bring anything else in that day. I literally come in once every 6-8 weeks, so not sure why I deserved a welcome like that. My previous visit back in November the worker actually said "are trying to ruin my vacation?" Because I suppose they didn't want too many clothes to review before the holiday. It was one bag. Not sure why they are so critical to the people literally bringing in all of the items they need to run a business.

I walked into this hidden little gem in Melissa. Being new to the area I was pleasantly surprised…read moreat how well the BOUTIQUE was put together. It didn't shy away from any of the normal boutiques that I had seen in some of your bigger cities. The prices were fair and they were very helpful in helping me find the perfect pieces for my trip and jazz concert. I will definitely go back. I truly enjoyed the people, the ambience and the clothes. It was a win-win!

The store is super cute, and they carry my favorite candles, but the employees do not mask and do…read morenot enforce customer masking. So unfortunately we won't be back. I can't patronize a business that does not uphold law.

Very clean and well organized store! Has resale and also new items including local high school…read moreteams. They have clothes for men, women and children and also an entire boutique room with nice upgraded clothes and shoes. The prices are fair and they do have a color code on the clothes for discounts. Lots of nice items to take a look at.

I have always liked this store, ever since they first opened their little store on Broadway…read more The new store is organized and really well decorated, clean and well stocked. I like to bring my donations here as they truly use everything they get. I brought some donations to the back and then decided to turn around and check the store, in the 20 min I spent there, some of the stuff I brought was already displayed in the store when I left. Just awesome. Everyone was very friendly and truly welcoming. The only thing I would suggest is that the volunteers try to be more aware of their conversations, as two of them, a lady and a young guy were basically trash talking about another volunteer the whole 20 min I was there. It honestly made me re-think the desire to volunteer there, as they were questioning everything she had done, and maybe they were right in their assessment, but it just made an awkward environment to shop and volunteer at. Other than that, I was impressed with the store, the prices were slightly above the prices of other places, like GoodWilll but the quality of items was slightly above GW too.

Beauty Supply store: Needed a couple of items to be ready this weekend and was happy to find this…read morelocation - and in Plano! Settled just a stone's throw from The 4 points - Frisco, McKinney, Plano and Allen - this gem has all the items I need for my 4c hair. My daughter found what she needed (lashes) and my wash day will be complete. Prices are competitive with other beauty supply stores, but what will get me back is the convenience of location.

Went there a couple of weeks ago during business hours and the door was locked. No sign showing…read morethat the store was close. I called the store and the phone number was disconnected. A couple of days ago, I checked Google and it shows the business is permanently closed. Disappointing because that was well-stocked with a variety of hair products.

We've tried s couple of times and they are never open. Very disappointing. I would love to see…read morewhat they have.

Seems to be closed, no signage, no nothing. If they are indeed closed permanently it would be nice…read morefor them to note it. A wasted trip for me.