This location was pretty busy on a Saturday mid morning because they were having a big clearance sale! The store is small, so it's very full of clothes. Staff were friendly, but I did overhear a worker loudly discussing very personal inappropriate things with another worker. It's very young people that work there, and I don't get offended, but others might. read more

I really wanted to like this place because typically I can find good things when I'm shopping but today was down right awful. I brought in fashion nova and American eagle summer clothes that weren't my style anymore, watched them lazily rustle through my basket and whisper that they weren't even gonna bother looking through the 'ugly girls' bin... then told me it's because my stuff wasn't in good condition (multiple items were new with tags) or not in style or didn't sell well- literally just gave me all the reasons they decline things but nothing specific to MY clothes. The team here apparently selects what they will put effort into based on how you look when you drop stuff off. read more

Terrible location to sell at, they told me the wait was going to be 40 minutes, ended up having to wait over 2 hours, mind you there were no more people selling, the workers just get way too distracted talking & laughing instead of actually working. read more

Do not sell to Plato's closet. I took a bag of recently new clothes that I had bought within the past 6 months and they said the condition was bad. They barely looked at the clothes for 10 minutes and then texted that my order was ready. Wouldn't even waste your time here. If you're selling goth type clothes maybe, but they won't take anything else. read more

I found amazing pieces at this location! They have a nice selection, reasonable prices, and it's organized. I've been to this location, twice, and both times I was greeted upon walking in. The staff was friendly and helped me immediately with getting a dressing room. Today, Ryan, helped me with checking out and made good conversation. I'll definitely be back for my once-a-month thrifting. read more

They low-ball SO MUCH!!! I got $5.15 for 5 bags of clothes that were brand new with tags. Their complaint was "dog hair"... ok im sure i'll see some of those clothes on the rack next week. I told them to donate it. Go to goodwill they will use your clothes in a better way tbh. read more

So when it comes to buying, this isn't a bad spot to find some great items at a steal of a price as long as you're willing to sift through a lot of teen brands and see SHEIN items priced higher or equal to what SHEIN would charge lol the staff is super nice! I recommend checking this place out when you have a few hours to really dig deep into the inventory. When it comes to selling...it's a hit or miss lol. I advise to bring not too many items, and to fold them nicely and kinda group them by what they are but don't expect to get any super high offers for anything lol. I got offered $3 for a brand new tags attached Free People althletic wear that I spent $80 on. I also have some great luck bringing in older clothing and not super expensive brands because I always get more than I think I will lol. You get more in store credit but $3ish per item you bring that they take is a good average. Also bring the same box in on different days/times at least 2-3 times because I've done that two days in a row with the same box and the second day I had 9 items sell that were passed over the day before lol. So definitely don't come here looking to sell and make a profit of anything really. read more

I brought 4 bags worth of clothes here and I will say on my part you aren't supposed to bring bags but I didn't know. But i had a mix of summer clothes and winter clothes all plus might I add and come of my boyfriends clothes like some button up shirts and khakis a lot of sweaters from me and him and they didn't take nothing. On top of that there's a system they for shoes and they offered me $9 for a brand new never worn pair of vans. And they couldn't take his worker shoes either. I'm not saying this location is bad I'm saying Plato's closet in general. They need branding or something especially to customers coming in with clothes to resell. So I'm giving the store a 3 and the company a 1. read more

came in at 8:01 to sell my clothes they said we stopped selling a minute ago. their store was filling with horrible clothes and their employees weren't doing anything, they definitely could have gone through it read more

Lots of clothes and cute stuff. Staff was helpful and efficient. I left with too much of course

if I could, I would give this place a zero star. It is a shit hole. They try to steal your clothes. I brought in 30 polo shirts and no stains tears or anything they tried to offer me $17 , stay away. Very rude an untrained customer service read more

I was in need of some Jean shorts!! Was able to find some nice name brand !! Store is super organized by color and size easy to find things. read more

Plato's Closet - $6.00 Jean shorts - Used, Vintage & Consignment Near Me - Frisco, Texas

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The staff is always so nice and attentive at this location! Always some good finds to be had. A good supply of name brand purses, Kendra Scott Jewelry and a mix of some new and used items. Fun costume jewelry (mostly new merch), sunglasses, shoes and designer clothes a plenty. One thing that Bugs me about resale is the smell when you walk in. Plato's Closet NEVER has that old clothes/dingy smell. The store is bright, well organized and always a fun shopping trip for new things! Plato's, more specifically, the Preston Rd. Location is always our favorite. read more

Plato's Closet - Always the cleanest and most organized resale on the planet! - Used, Vintage & Consignment Near Me - Frisco, Texas

I rarely write reviews, but I felt compelled to share my experience. The staff here were shockingly rude--particularly some of the women working during my visit. Their attitude, tone, and overall demeanor made me feel completely unwelcome. I honestly wonder how some of them were hired with such poor customer service skills. Safe to say, I won't be coming back. read more

The staff are lazy and they don't take their time to go through your things. I dropped off two bags of clothes and got a text stating it was ready not even seven minutes later as I went in to get my belongings, they stated that they are only taking T-shirts, sweaters, graphic tees, and winter stuff. I know they did not go through the bag because there were nothing but sweaters, T-shirts, and sweatpants. However, I do recommend going to Plano Plato's closet. :) read more

I went to sell two bags worth of clothes from my teenager and 25 min I was getting a text purchase was ready . To my surprise they didn't open the bags and told me they didn't take the items bc there was no teenage clothes in there !! we even had clothes with the tags on. Never again! read more

I absolutely love this location! It's by far one of the best Plato's Closet I've ever been to. The customer service is great - the store is very well organized, clean, and managed which I greatly appreciate. Oh and not to mention the quality selection of clothing to choose from... chef's kiss! So kudos to management and the staff for providing a great place for customers to shop! 10/10 - highly recommend. read more

first off, I would like to say wow and a big thanks to the Plato's closet staff, Jade, Angelica, Olivia, & Eric . they were so kind to me and priced my items at a reasonable offer and I was able to get back way more than what I anticipated on. They handled my items with care and were. extremely professional. I did not feel like ball whatsoever. I do suggest if you are looking to get decent amount back for your items, please come here and see any of the named above!!! definitely made my evening especially when I was in need if you're having second thoughts, erase those and come see them . P.s they also welcomed my service dog Oliver as well I couldn't be any more thankful Thank you Plato's closet !!! Lisa simoes read more

I definitely had a very interesting experience trying to sell to this store. I had to go in 3x before they would accept my items. They don't utilize their social media to let people know when they're done buying for the day and I think that would make sense if they did. One of the days I went in, they had posted 30 minutes before that they were buying, lol! Very interesting observation number one. Second observation is that some of the people that work at this location seem to have quite the attitude with first time customers, such as me, who has never sold to a Plato's. Naturally I was confused as to why they couldn't take my stuff and the answer seemed to be understaffing. Definitely understand the circumstances with everything going on in the world, but for a store to close 6 hours from when I entered or more and be unable to do one of its core functions is poor, understaffed or not. I was told to try to come in earlier (went in before 4pm two or the days) and when I shared I work 9-5, I was told to try on the weekends. LOL. Additionally, I brought in quite a large bag of clothes (maybe 50lbs.) and 3 pairs of shoes, two of which were new. I wasn't expecting to be able to sell the whole bag but a lot of items (at least 1/2) were trendy and in good condition (Zara, HM, UO, JCrew) and yet 2 pairs of shoes and one cardigan was selected to buy for $9 total, which I found interesting as well. I walked the store after declining to sell and found quite a few similar items to what I brought in (none of which were chosen and if I had to guess, they didn't even go through the whole bag to be honest). My rating is mainly just for overall service, not necessarily the lack of purchasing my clothes, but from the way I was treated, I can't say I was surprised. I would definitely suggest trying other locations with better ratings before heading to this one (: read more

We trues to give them lots of brand new items with Tag on them and they very low balled us and we said no and the paper-thin gave us, had a coupon for 10% off and they would not honor it either and we took our stuff back and left... Shit store... read more

This place is a complete sham. They have so much garbage in their store but will offer you five dollars for two boxes of clothes and then ask you do you want to donate them after they offer you five dollars. SCAM. I'd rather give my clothes away to homeless. read more

Out of all the places I have sold I have never taken back my items they wanted to buy and left! I had a strange feeling when I walked in bc they had lots of bins marked "clearance". I honestly think if you have too much inventory STOP BUYING! I would rather donate my items than get nothing so they can make a bigger profit. I had a better experience at Uptown Cheapskate! read more

If I could give this location a -10 I would and by the other reviews they seem to be right...rude girls at the register, had great stuff to sell but they only bought a few items then when getting my money the other girl at the counter was rolling her eyes at me...no one has time for such foolishness ...girl bye won't be going back read more

My experience is like others have stated. I dropped off 5 large bags of clothes and within an hour I was texted stating my order was ready for pickup. When I got there I was shown what they wanted to buy --6 items which amounted to $27. Among the accepted items, was a set. I had the same exact set in 2 other colors in the other bags yet those weren't accepted. Strange. I was desperate to get rid of the items so accepted the money and donated the remaining items but it really left a sour taste in my mouth. After leaving and reading other comments I am wondering if they actually went through all of the clothes I brought. I should've known better after overhearing the following conversation between 2 of the store associates as I was checking in: Associate 1: "Is a men's jacket the same thing as outerwear?" Associate 2: "Ummm Not necessarily" In other words, if you're looking to sell your clothes to a store that actually knows how to categorize clothes and will actually take the time to review your items, look elsewhere read more

Great finds! Found some nice house shoes . Service was good. People were nice and I found a lot of stuff at a good price.

I used to like coming to this location but it has gone so downhill. Today we dropped off 4 huge bags of clothes. Really nice stuff. Tablet said the wait would be about 2 hours. We leave and drive to a store over by the mall, maybe takes 10 whole minutes. When we arrive at said store they text us our stuff is already done. Weird. Anyways, we finished shopping and head back and they tell us they can't take anything. Not a huge deal until I get home and release they didn't even look through anything. They took the top few items in the bag, unfolded them to make it look like they had gone through. Once you moved those items, you release everything else was exactly how I folded it. Seems like their employees were a bit lazy today read more

I, not 10 minutes ago, just left this store and I will not be coming back. I went into the store looking for sweaters, jackets and coats to survive the windy cold weather of Aubrey for the months ahead to come, to be accused of identity theft and leaving with only feelings of astonishment. I went into the store and looking around I was constantly followed by all employees but NOT ONCE greeted. Not even spoken to when I first walked in. So after 45 min of looking around I found one sweater reasonably priced. I go to the register to make m purchase and the owner or manager wasn't paying me any mind was too busy staring off at the fitting rooms. So now we're getting to the really good part, he tells me the total is 17.00 and I hand him my card he looks at my card and swipes but after it already is in the machine and the transaction is complete then he says I know under $25 we're not suppose to check but I just like to check in case. I was like well I know my last name throws people off but it's me, he then said no I insist because I just wanna make sure. I've worked in retail if you're going to check you check before you swipe the card. That was the most ugh experience I have had in retail. Then he yells YOU HAVE A GREAT DAY, like he was deterring theft. I wasn't even stealing. Don't shop here it's just not worth it. I rather just go back to Cali where they don't make your shopping experience feel like this. read more

Awesome! We took in some of my clothes last night to sale. They only took 3 items but hey, atleast I made some cash. The employees were super nice and despite how busy it was they were super fast with our stuff. Definitely recommend selling to them. read more

DO NOT SUPPORT THIS ESTABLISHMENT THEY PAY PENNIES ON THE DOLLAR, NOT TO MENTION THEY MISTREAT AND THREATEN EMPLOYEES YOURE BETTER OFF AT UPTOWN OR POSHMARK!!!! awful experience here! i'm 16 and came in to sell clothes when i noticed a now hiring sign and tried to speak to the manager when i was told she was not available so i began to sell my clothes and then spoke to a key holder instead and got "Liz's" information along with an application. after texting liz and filling out an application, i was told i would start the upcoming thursday as that was the only day she (liz) planned on coming in that week. i said okay and showed up and it went great, i worked my first independent shift and have never felt so belittled or "out of the clique" in my life. it was a three hour shift and for those entire three hours the key holder was on her phone the entire time, texting, eating, and just hanging out with two other staff members while i, and two other employees basically did everything. as it was my first shift i was not allowed to checkout but was told to do so by the key and she just gave me her login and expected me to know what to do (i had never been trained on working the register) and then the key proceeded to get mad at me whenever i would mess up or interrupt her with a question. her name was either kenzi or kennedy i'm not sure what it was but something like that. i texted liz to let her know that i would not be returning after that and she chose to cuss me out and threaten me both over the phone and over text. it then took her six weeks to produce the paycheck for that (totaling to 12 hours @ $6.25 or sub minimum wage after i was told i was going to be making $12.50 an hour) this comes out to $75 BEFORE taxes. not to mention i'm yet to receive my W2 and it is february 24th. one of the girls i worked with found out where i got a different job and called them trying to persuade them to fire me DO NOT SUPPORT THIS ESTABLISHMENT THEY MISTREAT AND THREATEN EMPLOYEES read more

I have tried selling to this location of Plato's closet many times, each time hoping to have a better experience, but after this most recent attempt I think I've given up completely. I brought in a bag of about 20 items, most of which were designer and in like new condition (Michael kors and Ralph Lauren heels, a designer skirt with the $198 tag still attached, etc.) Long story short, they bought nothing. This completely befuddles me because when I look around the store, all I see are very worn looking forever 21 items, H&M, etc. I feel like the whole point of stores like this is to get nice items for severe discounts, not to get a gross forever 21 shirt for $8 that you can probably buy at the store for $5. So yeah, I give up. If you're looking to sell, it might be worth the drive to the Denton location- they always buy most of my things, I never leave there with less than $50! read more

This is my second bad experience selling clothes to a Plato's Closet. I came in with FOUR bags of clothing to sell and much of it was name-brand and some items even had the tags still on them. They ended up only taking 2 pairs of Nike shorts and giving me $4 for each pair. They resell these for about $8-12, so they're making a pretty good margin on them. When I left, they returned to me ONE bag of clothes, which I thought was sketchy so I asked if they just stuffed the other bags in the big one. They confidently said yes, and I'm a trusting person so I started to leave. My sister wasn't convinced, so she asked again. They feigned surprise, but my other three bags were still behind the counter. The first experience I had involved them also not returning all of my clothes. I clearly remember bringing in a Lilly Pulitzer dress because I didn't want to deal with the hassle of selling it on eBay even though this particular style was selling for at least $50 online. When Plato's showed the items they wanted to buy from me, this dress was not one of them, so I expected to see it in the bag items returned to me. Lo and behold, it wasn't there and when I asked, they feigned surprise again and it was behind the counter. I went in last week, so it was year-end clearance time. For a location in Frisco, you would think that they're more selective about their inventory. Some of their marked down items were poor quality (pilling and clearly shrunken) and looked to be out of style for a few years. Also I found multiple items of clothing that had stains on them, so they're clearly not very picky about what they accept. read more

This location is very convenient. They allow you to leave the store as your items you are selling and being reviewed. This is a big deal because the old location I would go to in my college town made you stay in the store for hours! I recommend asking ahead what kind of items they are wanting to buy to maximize how much you can earn! read more

The amounts they offer are laughable and choose to purchase more used and dirty items based strictly off the brand name. I chose to just donate my clothes instead. read more

DO NOT allow your children to work @ Plato's Frisco location on Preston!! The "managers" or "shift leaders" Bully the younger employees in front of customers. Di or whatever her name is, is rude & unprofessional. She was yelling @ a kid employee, then rolled her eyes. You can tell it was the kiddos 1st job. HORRIBLE!! She needs to be FIRED, and definitely shouldn't work with younger kids!! She also does not have good customer service skills. My entire experience was ruined by this person!! Highly DISAPPOINTED & will NEVER support this location again!! read more

Great stuff and new owner Liz and Olivia are amazing! The selection of LuLu lemon is great, the store is super clean and organized, and I got a great deal on sandals for summer!! read more

I would give it zero starts but I can't. They literally took 40 minutes just so they could tell me that they're only buying one piece of my clothing. What a waste of time read more

Last night I took my clothes in for a buy and when they handed my basket back, it was like I was doing a load dirty clothes with my clothes being all balled up. I was annoyed because of making the effort to fold them all for them. I love how the mgr. tells me it's not in their job description to fold my clothes back. I was like WTF. read more

actually the worst Plato's location. the people who choose which clothes they wanna buy from you dress homeless. they will take and discount ugly, outdated clothing instead of clothes that are new/barely worn from higher end stores. but if you're looking for tshirts that have cartoon characters or sweatshirts previous owners cut and cropped themselves, then this is the place for you!!! read more

Went in with a friends kids...and he grows out of everything within days... so we went to sell a few things and see what they have here... Cute little consignment store in Frisco that has quite a selection of stuff. The kids love to shop here because there are tons of new or barely used items and when your kids grows out of that brand new pair of whatever you can trade it in here and buy something new...the salespeople are plentiful and very nice. Great job..makes it easier than eBay to move your slightly used items... read more

Plato's Closet - Well organized sections of clothes - Used, Vintage & Consignment Near Me - Frisco, Texas

This particular Plato's just plain sucks. The workers are all religious and rude college girls. I brought almost my whole wardrobe in and tried to give me $18 dollars for what they could take. 18 flipping dollars!!! Most of the clothes they couldn't take and they encouraged me to donate them. They were nice things that were worth a lot but it's as if these girls didn't know any better. read more