This reviews for Roscoes plumbing, he took over the company . I would leave 10 stars if I could. Professional, very pleasant and punctual service. They even came out on a holiday when no one else was working and fixed something that made my house unusable if it didn't get fixed. I declare that an emergency. They are amazing. I recommend them 100 times over! I feel that if they can't fix it I don't know who can. They far exceeded my expectations*** read more

Rosco's Formally known as "Just drains" plumber showed up at my mothers house and unclog the Main Sewage Drain, ive Been in construction 30 years and The plumber Did everything correct. The Drain works fine at my mothers Home, cheapest Rates in Town Very satisfied with Roscos service. read more

Just drains showed up promptly I have always used them there prices are Excellent. We had a clogged drain that we needed to have cleaned out. We have a septic system and it is accessible. The gentleman that came out was unable to lift the lid and stated that my lid was sealed shut and that I needed to call a septic tank contractor immediately. So they ended up having to pull our master bath toilet to snake the mainline. Had to bring in a large machine to do the work. In the mist of them bringing the machine in my house that is brand new remodeled home. They put a huge gouge in a brand new door frame. When they went to Reinstall our toilet they did not put in a new gasket. Said he didn't have any. The toilet is completely off wobbly and leaks. I called our septic tank company immediately they showed up at 11 and pulled the lid very easily and said that our septic tank was fine but they charged me $400. That call was completely unnecessary if the person that showed up to our house originally from Just Drains was strong enough to pull the lid to our septic tank or knew the tricks of leverage to get it open then I wouldn't have had to have another company come out on an emergency call saying that my tank was bad. I called just trains to let them know what happened took pictures of the damage in my home and what's going on with our toilet and he said that he would call me back and now he has blocked my number. I was just asking him to make it right and he refused to do so completely unfair. I'm so irritated it's worth me taking them to small claims at this point. We used to think that just drains was a wonderful upstanding company but they are not. If you're smart you will look elsewhere for your plumbing needs. I am completely disappointed because this is not how they used to run their business. read more

Just Drains - Plumbing Near Me

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It's been a rough 24 hours. First off, my poor car suffered damage in a wreck, had to rent a car, and then this morning I hear the drains bubbling up. Uh Oh. You never want to hear that sound if you own a home. Brown water in the tub and everything. Yeah. So, I called "Just Drains" and told them what happened. I live in a little older house, so I have used them before. But it's a Saturday, and thought that it would be difficult to have them come out. Roscoe and his son were at my house within an hour. He did his thing with the drain equipment, took about 25 minutes and the drains were clear again. He charged me a reasonable price and I was very happy. But here's the thing about this that is important. Roscoe not only came out on a Saturday, it was his 39th Wedding Anniversary too! I was so blown away by this. They are dedicated to what they do and it shows. If you ever DO hear that sound, call Roscoe. He will make your day.. read more

Do not use the company. Incompetence, inefficient work, inappropriate behavior, and worst of all, ignorant homophobia from their employee Junior (who is the son of the owner). After several home visits and attempts to solve why our shower wasn't getting consistent hot water, finally (weeks later) the solution was discovered and a new shower mixer was installed, but not before Junior decided to inappropriately rant about "anal sex and oral copulation" (a direct quote), professing that gay marriage is wrong, and seemingly praising the people who stood up against California enacting gay rights laws. Our conversation ended right there and we demanded he leave the house immediately. You let the free market decide; do you want people like this earning your business? Sadly, some of you probably do. For the rest of us, don't give these people your time, energy, or consideration. I'm sure there are competent plumbers who do not spew heinous beliefs in the area. read more

They replaced a water heater for my rental. Very reasonable price, fast and friendly service. There was a small leak after installation, I called and they came and fixed right away. Definitely will use them again. read more

Just Drains is a joke. The landlord sent them to my business to clear some toilets yesterday, still no resolution. Called the business number and a lady on a cell phone picked up and handed the phone over to Jeff, the owner. I expressed to him my dissatisfaction for the lack of communication and service that him and his team did yesterday. He ended up hanging up on me when he wasn't happy with what I said. There was no communication to me, my staff on the diagnostic outcome; they just did the best they can do to waste my time and I still have the problem. They removed two toilets to snake the problem because they couldn't find the outside clean-out. Not only that, they left a mess and sewage on my tile floors. They didn't even bother to clean up after themselves. My staff hand no idea that their team left our business. They were like ninjas. After much research, turns out the guy isn't even licensed. SMDH. How do you do business without a license. Use a real plumber. read more

On first visit, very nice and likeable guys. Don't let first impressions fool you - some folks know how to turn on the charm to win the job. They had to get a specialized part to install our dishwasher. It took them FOUR days to get the part. Then, they texted me in the morning indicating they needed to come over. I was not home, my wife was tending to kids and not home. They told her they were 4 doors down and could be over in an hour. She came home, waited, they never showed up. She called them again, they told her it would be another hour. This went on for FOUR hours, every hour saying they would be here in an hour. This all started around 10AM. The last time they said they were just getting BACK into Tracy....when they were four doors down earlier! They finally showed up at 6:15, right as I was leaving to my kids' school for an event. I commented to the guy about him just now showing up, and that we had waited for them ALL AFTERNOON, and now we had commitments that we had to get to. The guy threw a major tantrum, told me "Well, I guess we'll just have to call it", stomped back to his truck, and before slamming his door, said "Have a nice life." Very much unprofessional and inconsiderate of the fact that they held my wife up all afternoon, when she had things she could have done. Avoid using these guys. They were a referral from a trusted contractor and friend - who will now NEVER give them referrals. They were rude, showed attitude, and failed to apologize for all of the delays. They seemed to expect that we would simply be okay with waiting forever for them. Oh, and did I mention, this second visit was simply to "check the connection to see if the part would fit"? Tells me, they truly don't know what they are doing, but guessing. Do yourself a favor....pay a little extra for a licensed plumber. Just Drains is NOT licensed with CSLB. Thus the cheaper price. 1 star is more than these guys deserve. With this kind of customer "service" - I can see them quickly going out of business. I am a member of our local chamber of commerce and handle real estate. They could have earned a LOT of business from me - instead, someone else will profit thanks to this absolutely UNPROFESSIONAL experience. read more

Always quick to come out and take care of the issue quickly. Very knowledgeable and friendly guys. Only company we call for drain issues.

As with the other review mentioned below, the others must have the wrong company? Jeff and Roscoe are fast and knowledgeable. They new what the problem was (water heater issue) and helped with the warranty claim. Work was done fast and very reasonably priced. The parts they used are eco friendly to boot. I also asked about new install prices and their prices are more realistic then the others (have a relative that is a plumber in SF as reference). If this one goes bad again, I know whom to call!! read more

Quick response time. They have always been super prompt and friendly. I have used the service 3 times over the last 4 years.

Well. Grey water lines are blocked, so no water usage until they're fixed. "Just Drains", whom I've used for years, sent an elderly fellow out. Nice guy. The first day he said his back hurt too much to work so he couldn't come. The second day he came, made a mess, couldn't get his snake through the drain, and left after telling me he brought the wrong tools. When he left, the sink that had been draining slowly was completely blocked! He made it worse! The third day, he was clearly in pain as he kept grimacing and rubbing his left shoulder. He ran a rooter through the drain, tested it, it was still fully blocked. Then he finally said the pipe had to be replaced, called my landlord, apparently got paid, got his tools, and walked off... I didn't even know he had left. He left me a massive mess; grey matter splattered all over the sink, window, faucet, counters, dishes....really unprofessional departure. I can't believe he made my landlord pay! For what? Making the situation worse and unable to complete the job? I hate to slam a guy just trying to make a living, but there comes a time when tradesmen need to start thinking about retirement...their bodies just wear out from all the hard work over the years. I will be following this post up after the new plumber leaves. If the pipe really needs to be replaced, I will apologize profusely. If it gets fixed without any pipe replacement, I will be expecting a full refund for my landlord for what he paid Just Drains. Well, the new plumber went straight to the washing machine and rooted the problem out. Just dragging want even working in the right place. Hey, just Drains, you offer my landlord s refund! read more

Very responsive, quick and efficient service, highly recommend. We will call again! Roscoe Senior was recommended by a neighbor and it turned out to be a great tip. Great price and guaranteed work. So glad to find this drain service. read more

We have had chronic drain problems for over 15 years, could not identify the exact problem. Just Drains came out today and did a camera inspection that identified our problem. They worked with a snake to clean the line then reinspected until the line was completely clear. Gave us advise to keep the line clear of grease in the future. Very thorough work, friendly and helpful, will definitely be using them in the future. We recommend Just Drains for all plumbing issues. read more

A few months ago my husband and I woke up and our water heater was leaking everywhere. My husband had to go to work and I was freaking out and called Sears. I was on the phone for hours being transferred to every which way and they didn't help me at all. Anyway I called my Real Estate agent to see if she knew anyone and she referred us to Just Drains. I had a very nice experience with them. They were friendly and knew what they were doing. No Complaints and water heater is working great! read more

I moved in to A rental in Stockton & have been having the Plubing problems. My landloard used Just Drains as his go to plumbers & About the third time I called Jeff to come out to check my plumbing he expressed his frustration by cussing at me.Saying" fuck this and fuck that I will hang up on you lady" is not the way to talk to tenants. It's Rude and very unprofessional..he was very rude and I WOULDN't recommend them to my worst enemy. read more

I have used these people 3 times.... Friendly, courteous, on time and did the job well. I don't understand why others have given them 1 star. read more

The apartment building had a clogged main by the street. I called Just Drains and Rosco came by that evening. Rosco was able to unclog the main pipe for us. Thank you so much for helping us out! read more

First time user with Just Drains. I originally had another company to come out. They were not going to be here until late afternoon. I was recommended by a friend to call Just Drains. I called this morning at 7:00 a.m. and they were here by 8:00 a.m. Roscoe is very professional and took care of my plumbing problem at a reasonable price. I highly recommend their services. read more

Have been using this company since 2009. Had them out today for a leak behind wall. They fixed it in just over an hour. Fast, efficient, and very clean.. Could not have been better. read more

Have used them a number of times and they did real good work. But,needed a very ,very simple repair done. I made 2 calls on Sunday night,I realize there closed,but asked them to call me next mourning,Got in contact with them a little after 9in the morning,the guy I spoke with sounded drunk,he may have just been stupid.Called 5 more time,they were always an hour away,This was a very small hose bib leak,but it was leaking,water in Stockton cost a lot,TELL THE TRUTH,did not know that they didn't have a license,on the 5th call they decided they would yell at me,Being that they never did anything,was easy to tell them no thanks,who needs this crap! read more

Terrible experience with this company. The lady on the phone was very rude! They said will show up within an hour but in fact they never show up! read more

First time customer, they came out right away, found the leak another company could not find, taught me how to turn off my water in case of emergency, kept me informed of the repair schedule, worked around my schedule, fixed the issue, and the cost was more than fair. I will be calling them from now on. read more

I called later in the day, to get an appointment for the next day. I was told that Roscoe would be out at 08:00. Roscoe was punctual, and was at my home slightly before 08:00, on a very cold morning. Roscoe was courteous and efficient. He had my main drain unplugged quickly. The price for doing the job was great, and I have no complaints about that item. I would definitely recommend this company, and call them in the future for any drain problems. How did I find them, simple, I let my fingers do the walking in the Yellow Pages, and their ad caught my eye. They asked 'why pay plumber prices' to clean a drain, and having been down that road before, I knew exactly what they were talking about! read more

I called them on the friday afternoon before Labor day to clear a drain that was really bad & I thought they wouldn't be able to help me until after the holiday & was pleased to hear they would be out within a couple of hours. They quoted me a decent price $75. & told me that they wouldn't charge me if they couldn't fix the problem. Well the plumber arrived in a timely manner & proceded to snake the drain which fixed the problem. I really appreciate that they were fair & honest & didn't try to gouge me. I would recommend them to a friends & family. read more

EXCELLENT !!! Raw sewage overflowed from our downstairs toilet on to the bathroom floor and into the laundry room. Our rental company (Regency Real Estate) contacted Just Drains and they arrived within 30 minutes!!! The problem was a clogged sewer line near the street - likely from roots. They cleared the blockage in under 10 minutes. Friendly and professional. I would call them again and recommend them to my friends and family. Jeff and Roscoe were the plumbers and they were AWESOME! Thanks, guys! read more

I have used this company since 2008. I have many properties I deal with. Just Drains is very helpful, good about getting appointments set up quickly, they do great work and their pricing is very fair. read more

Very Nice man, very honest and great plumber.

We are also a first time customer with Just Drains. Today is a Sunday, and Tony came out to help us today. He called us back and said he'd be out here in 20 mins and he did just that. We had a backed up kitchen drain and got that taken care of within a half hour. They also have a 30 day warranty, which is amazing and is the first we've heard of from anywhere. Just Drains did a great job and we agree that their pricing is very fair! read more

I've been using Just Drains for 17 years and have been consistently satisfied with their service. They answer service calls quickly and always give accurate and competitive estimates. If they run into an unexpected situation, which is not unusual in San Joaquin County, they immediately discuss it with you.. Should any related problems come up after they leave they always stand behind their work. They clean up the job site before they leave. Jeff Riggor is the owner of the company and his integrity is impeccable. read more

I had to use just drains to unclog my toilets. They charged 100 to remove a toilet and 85 dollars to use the machine to unclog the drain. I'm a senior and they gave me a 5.00 discount. Has anyone else been charged this much to remove a toilet? Needless to say I believe 180.00 was excessive. Not sure if I will use them again. But they are very knowledge and friendly. read more

Just drains is awesome... I had major plumbing issues - had one plumbing company come out and tell me it would cost me about $5K to replace my pipes (toilets we not flushing - we have an old house). The other company could not snake our clean out all the way - Just Drains comes out and snakes the whole pipe, gives me recommendations on how to help avoid the problem and they were just awesome. I would tell anyone who ever needs a plumber and wants an honest answer go to them. Jeff the owner is great and Rosco who came out was just as great. They are great - use them for all your plumbing issues. read more

they are a rip off, stay away, had them out to clean out a drain for $85 it ended up costing $260 and had to call them back and they still never got it fixed. called roto-rootor and had to pay them to get it done right. unprofessional don't know what there doing, went cheap and paid for it. never again. call a professional.if i had the time i would take them to small claims court. they did work that was unnessery to get the extra money. need i say more read more