Highly recommend. I reached out on a Sunday morning and Carlos came the same day. Very reasonably…read morepriced. Will definitely use Carlis again.

Excellent service, showed up on time. Very easy to deal with. Highly recomment. I will use him…read moreagain, for sure.

These guys were amazing from the moment Sam arrived to provide an estimate. I was planning on…read moregetting a dumpster and do this myself, but called Sam at our Realtor's recommendation; I wasn't disappointed. Sam was responsive to my short turnaround needs. On the agreed upon day they showed up with the required amount of trucks and workers and expertly emptied the house without damaging the house AND were mindful to show me items I may want to keep.

What a fantastic company! Responsive and able to pivot on a dime. I needed a quick change in a…read morescheduled pick up. They got it done and did it so quick I didn't even know it was done until after they were gone! I will be calling them again. My only complaint is that they won't be in the state I'm moving to. Their customer service has renewed my faith in humanity.

I cannot say enough great things about Jacob and Sasha from Junk Runners. My family and I have used…read morethem twice and they have been friendly, efficient, super capable, and cost-effective. Today they moved furniture from room to room up and down lots of stairs for me as well as removing a bunch of junk. I couldn't believe how fast they moved to get everything done with a very little instruction from me. I highly recommend them! We will definitely be using them again.

Professional pick up. Solid communication from start to finish. Let me know when they would arrive…read morethe morning of service and was easy to book. I would recommend!

Competitive pricing and the guys showed up within 30 minutes of the scheduled time. Would hire them…read moreagain!

Fernando was great. Gave me a flat rate quote that was very reasonable, was willing to take even…read moremore items than we agreed upon, showed up on time. Made it very smooth and easy.

Fast, easy, good price, and great communication (even when I had my ringer off and missed some…read morecalls). -I scheduled over yelp chat. Francesca was great -responsive, straightforward, okay with some back and forth to get to a good time and to get the payment done afterwards. Scheduling and payment was super simple - no forms to fill out etc. -A bit before the appointed time, two nice, professional men showed up to my door and were literally in and out in under 5 minutes. If I have anything else I need out of my home, I will come to Junk Removal Specialists first.

I honestly cannot run out of good things to say about Francesca and her team. We had to clean out…read moreour apartment of almost a decade on short notice. We lived in one of the largest apartments in our area with two bedrooms and a loft. The space was on the fourth floor with no elevator. We tried to empty out as much as we could to quickly realize we needed the help of professionals. In just two sessions, Carlos and his team were able to COMPLETELY clean out our residence. This included everything in all cabinets in a very stocked kitchen and two bathrooms, three King sized beds, three very large mounted TVs along with their mounting, five couches and all screws and wall hangings. I was in utter disbelief when I went to do a final sweep since there was literally nothing for me to sweep. Not to mention the cost for the service was VERY competitive. I am truly grateful to the team and i will be recommending them to everyone I possibly can.

Reasonable prices and unmatched customer service. I would highly recommend DIY Junk Services.read more

DIY Junk Services offers a great alternative to roll-off dumpsters. Their trailers are safer for…read moredriveways and fit better in residential settings. Pricing is reasonable, and scheduling is easy. Will use again in the future.

They showed up within the hour with a super cheap price! Excellent service! Would definitely use…read moreagain.

I was hoping a negative situation would turn out to be a positive based on how the situation was…read morehandled by the company when notified. This my experience. I had the company come out on 09/20/2025 what an experience not in a good way. As I was leaving, I was shocked to see my entertainment center at the entryway of the complex (broken in parts). It literally fell out of their truck. Of course, in a panic, I frantically park my car to move it the best I could out of the entrance to the complex before any cars tried to leave. I reached out to the team that left and was told they couldn't come back for 45 minutes. I immediately fired off emails stating what happened. My entire day was ruined because I had to stick around to see if the items were going to get picked and I felt the need to drive around to see what else dropped out the truck. No surprise as soon as I finished pulling the entertainment center to the curb and getting back in my car, I turned the corner out of the complex to find a large piece of a computer desk in the middle of the road near the major intersection. I went into another panic because cars were running over the board and I was afraid it might flip to hit someone's car. I again raced to park to see if I could run out into the middle of the road before cars came but the piece was run over several times that it landed in the worse location with the view being blocked by oncoming traffic from the opposite end. I couldn't get a grip on the board because cars were coming so I'm literally in the road trying to kick the board to the side of the road with my foot (yes it was painful). Luckily, one car saw my efforts and stopped. It was not a cool temperature day and I'm no spring chicken (which I'm surprised I didn't have any health issues from the adrenaline, embarrassment, frustration and desperation to move these items). Since I couldn't leave this heavy board on the side of the road, I'm literally trying to carry this wood board back to where the entertainment center fell out the truck (definitely not a short walk). It was exhausting and humiliating to run around and lift items that should've been hauled away given the amount paid for just a few items. I finally was able to speak with a representative who made an offer based on my troubles created by their team. I agreed to the offer from the representative and waited what is more than a reasonable time period (9/22/2025 to12/2/2025) without any luck. While there are things that can happen when the team is working from one job to the next, it is more important how the company handles the issue with the customer that can change how the overall experience is viewed. It makes the difference in showing that a small company stands by it's service and sets it aside from the bigger companies. Unfortunately, I was extremely reasonable even when the worker was going to lose a week of work for the incident. I was completely against this in today's economy and just asked that improved quality standards be in place so it doesn't happen again. I understand the workers are doing this all day so things are going to happen. Again, it's not about what happened during the service as the biggest issues, it's about how it is handled by the company. I do everything I can to support small businesses but I think the more I do the more problems I experience. As someone who wants to extend as much grace as possible, the constant waiting on the USPS at this point is beyond reasonable. Nevertheless, I wish the company the best and hope they take this as a lesson learned to improve how to resolve issues immediately. I didn't expect to be part of the crew that day with having to move my own heavy items out of the street when I paid for someone else to do it.

George and Darnell arrived on time and removed old furniture and even some extra pieces which I had…read morenot intended to remove until Darnel advised to take advantage of the optimized space left in the truck. Great service and will be a future repeat customer

I'm extremely disappointed with my recent experience with 1-800-GOT-JUNK?…read more I scheduled a furniture pickup over the phone--not online--and was explicitly told by a representative that my items would be donated and that I would receive a donation receipt. The on-site team reiterated the same information. That assurance was the deciding factor in choosing this service. To be clear: I would not have selected this company had I known this would be the outcome. After paying nearly $400 for this service, no donation receipt was provided. In this economy, that's not a minor issue--it was a key part of the value I was told to expect. When I contacted customer service, I was redirected from the national line to a local office, where I was told I "should not have been told that" and was advised to use my paid service receipt as a tax write-off instead. That is not an acceptable substitute for a legitimate donation receipt. I also reviewed your website and found no clear public-facing policy stating that donation receipts are not provided--yet your team explicitly told me I would receive one. That level of inconsistency is unacceptable. If this is truly company policy, it needs to be clearly communicated upfront--not contradicted multiple times during the sales and service process. Customers should not be misled into expecting documentation that will not be provided. I am requesting: * Clarification of your official policy regarding donation receipts * Accountability for the misinformation provided * A resolution for this specific situation At this point, this reflects a clear misrepresentation of services and a breakdown in communication. I would appreciate a prompt and transparent response.

The team just left after removing what we now call the "mystery forest grill" from our backyard--a…read morerusted old grill that probably belonged to the previous (or even the previous previous) owner of our house. Hidden deep behind the bushes, we had no idea it was even there until winter rolled around and the leaves were gone. (Pretty sneaky hiding spot, right? XD) We're so glad we called 123 Junk to help us get rid of this unexpected "Christmas gift." We booked the appointment just the day before, and the scheduling process was smooth and simple. JJ, our client representative, was professional and friendly throughout. Albert and another gentleman arrived right on time at 9am. They were both super friendly, and the whole job took maybe 10-15 minutes--even though the grill was in a tricky spot. Everything was handled quickly, cleanly, and without any hassle. We had a great experience with 123 Junk and wouldn't hesitate to call them again for future services. Thank you, 123 Junk!

I highly recommend 123 Junk. I needed an old sleeper sofa removed and after doing tons of research…read moreI found that most places either won't remove sofas, or they cost an arm and a leg. 123 Junk was cost effective and their customer service was outstanding. We changed our plans a couple of times and they were very understanding and accommodating. The two movers that came were personable and professional. The whole process was quick and hassle free. 123 Junk will be my go-to for any future junk/furniture removal.

Team arrived on time and performed all services required with no issues. Would use them again and…read morerecommend to others.

Eco City was great--super responsive, great service and communication. I'll be calling them again…read morewhen I need help with removal!