I need some junk removal done so I can finish setting up my apartment. When I put out a request for junk removal quotes on Yelp, Junk Aide was the first to reply and they offered a very reasonable price quote. I booked an appointment. To their credit, they called when they were en route to let me know they were on the way. Unfortunately, they were about two and a half hours early. I was not home ready and waiting at that time and couldn't get there. I had only planned on being there at roughly the time of the appointment. So we setup for the following day. They showed up promptly and on time on the rescheduled appointment. However, the price had more than doubled. They insisting on charging for the fact that my apartment is a third floor walk up, which requires climbing stairs even though I had specifically asked on the phone whether there was a charge for stairs and been told no. The bait-and-switch ended up making them among the most expensive estimates I had received. I declined to let them do the job. As a result of this bait-and-switch, I am now having to find someone else to do the job. Definitely disappointing, to say the least, and this company is simply disqualified from working for me again. Don't do business with them if you like straightforward arrangements. read more

I have used Junk Aide twice now for removal of large household items and furniture as I downsize my home. Both times,the gentlemen who came gave excellent service. They were quick,efficient and friendly! Def using their services for more removal. Thanks Jeff and crew. read more

Large project two bedroom apartment that was full of, junk, old furniture, carpets, beds, that were trash. I also had a significant number of books, clothing, and dishes for donation. I called a charity and they would only take 15 bags of clothing, per appointment, on their pick-up. I needed to clear everything out quickly, and affordably. Unlike all of their competition!!! I was able to schedule a pick-up with Junk Aide for the next day, at a set time. Their pricing structure is straight forward, no hidden charges, and posted on their website. They will also route items for donation. Exactly on time Jeff and Kyle arrived, gave me an assessment of how much they could fit in one full load (their pricing is based on how much of the truck you fill). We would probably go over one full truckload, but not by much. They offered to come back and do another load the same day if I still had things left over. They did a fantastic, efficient, clean, careful removal of everything, and we were amazed at how much they fit into the initial load. Their service was so good we elected to have them come back for the little we had left, but to also take all the remaining donation items as well. Jeff and Kyle did such a good job, and left us completely cleaned out in a matter of hours. They saved us a tremendous amount of work and time. It would have required waiting for the charity on two more days (sometime between 8 & 5) for the items to go to good use. I unconditionally recommend Junk Aide should you ever need trash or donation removal. read more

The crew showed up right on time, gave a reasonable estimate for removal of several items, and carted the items away lickety split. Friendly and professional. I will definitely call Junk Aide again when I need additional material removed. Great job! read more

Junk Aide came to our rescue and turned a nasty junky two car space into a garage that we can be proud of. Our garage was densely packed with old furniture and random garbage. A two man team was able to clear out two truckloads of junk in three hours. The team was effective and worked tirelessly, even sweeping away the garbage on the floor. Our backyard was a challenge for even the most fearless. Again, Junk Aide's team rose to the challenge clearing out the old lawnmowers, grills and random lumber in no time. Clean up with Junk Aide. These guys mean business. read more

I am happy to recommend this company to anyone who needs to dispose of large unwanted bulk items. The staff carefully listened to me as I described what I needed hauled away from my home. The crew that was sent to my home was courteous and efficient in performing the tasks I asked to have performed. read more

Recently used them to remove piano. Guys arrived a little earlier then scheduled appointment but it worked out perfect as I was home for the day. When they arrived they were very professional, courteous and moved the piano is expeditious manner. Their quoted price was also the most reasonable of the 4 different companies that quoted me a price. I would highly recommend them. However, when you make your appointment I recommend you are flexible as they may arrive a little earlier than scheduled. read more

I just hired Junk Aide to remove two beds, two couches. They called before arriving. Got here on time, wore masks, were very nice. quick, professional. I'm very pleased with the job they did. I highly recommend and will be calling again when I have more things together. D Ernst read more

I used their services today and I was thoroughly pleased. They were running a little behind but informed me of such. They came. They conquered. I am a happy customer that will call them again when needed. They made it happen in a fast and efficient manner, while being very professional. Thank you. You saved my back. read more

Highly recommend these guys. Awesome service, very reasonable prices and book online to get an additional $15 off. Note, they take cash or credit card only. I scheduled a service through their website to get an extremely old fridge in the basement removed. I was somewhat skeptical because it was such an easy scheduling process that I asked myself "Can it be this simple? Will they show up on time or not show up at all?" I'm so glad they proved me wrong. These guys are extremely prompt, professional, and efficient. Ray called me on the morning of the service to inform me the approx. time of arrival, to which they arrived exactly as promised. What a relief from many other services that provide a 2 hour window but don't actually show up until 2 hours later without prior communication. Since I don't have a walkout basement, the fridge door had to be removed to fit the fridge through a small basement door, and were very careful in doing so to avoid damaging my hardwood floor. The entire process from when they arrived until the fridge was loaded and ready to go took no more than 18 minutes. read more

I needed a large amount of junk removed. Kitchen remodel debris, two bathrooms that were demoed and quite a few bags of heavy debris taken away. These guys exceeded my expectations. They took all that and were even cool with me adding a fridge and some dressers that I needed removed. These guys confirmed the appointment before heading to the house, were very friendly and were very accommodating to the stuff I kept adding. I couldn't have asked for a better group of guys to help me out with this junk/trash removal. A+ service and I highly recommend to anyone looking to remove junk! read more

They helped my family clean out my mom's senior apartment when she moved to assisted living. As my sister put it, they were lifesavers. Booking was easy and quick online. So glad we had their help during this stressful time. read more

All the other 5 star reviews for these guys are spot on. They are just plain nice guys who are doing good things. Very professional and quick! Will definitely call on them again. (Also, I love any business that offers online booking and then actually calls you back....a rarity around here!!!) Yay! read more

Service: Excellent. Junk Aide was able to come do a last minute removal of 240 cubic feet of junk. There representatives were genuinely polite, hard working folks. BONUS: I was not aware that Junk Aide tries to donate reusable goods like furniture to Habitat for Humanity, but they do! I was happy that some of our used furniture would find a second life with Habitat. I would definitely recommend to anyone and use them again! read more

Reliable, professional, safe, great service! I had set up a mattress removal with our garbage service 5 different times and they never came. Junk Aide came exactly when I scheduled the first time and was less than half the price. I highly recommend this company! read more

This company is great! We contracted them to remove a lot of items that we accumulated over 10 years of living in a relatively large home. We decided to downsize to a smaller home. Scheduling the pick up was easily done online via the company's website. We received an immediate call to verify our need. The rest was just so easy. The truck and two gents arrived on time, after emailing us to give us an update on their expected time of arrival. They were very professional and removed everything that we had identified as needing to go. Their skill at loading the truck is outstanding. The cost was very reasonable. They did all of the work, including making a path through snow to remove a large item through my back yard door. We would definitely use them again and recommend them to anyone who just needs to clean up. read more

Called JunkAide Friday afternoon at 4pm, was able to schedule a pickup for 12-2pm the next day. Was called at 11:30 to say they would be here in 20 minutes, and they arrive on the dot. Two men arrived with a truck and dollies and such. After I showed them what needed to be taken away, they gave me an a acceptable price, then got right to work. Worked without complaint in a room with no air conditioning on a 90 degree day. After 50 minutes everything was gone! I could never have done it myself, so much weight and many appliances to dispose of. Cannot thank them enough, and will be recommending and using them again in the future. read more

I used JunkAide.com on more than one occasion. They helped me move furniture and other items from Rockville, MD to Springfield, VA and helped move a large haul of items to a donation center in Rockville, MD. I did my research and found that JunkAide.com had better pricing over other competitors in the area. Awesome customer service and I will use them again. Highly recommended. read more

I used Junk Aide today to help with the clean up and haul of materials left over from house renovations. Jeff contacted me the same day and came right on time. He was super friendly and helpful - and did the job very quickly. Because I booked online, they gave me 15 dollars off the top! I definitely would use these guys again. read more

These guys get the job done. Prompt, reliable, and courteous. Highly recommended!!

These guys did a wonderful job. I was quoted a price and no haggling was required. Very respectful and efficient. Booking was done online and was confirmed with a phone call. I would recommend these guys to everyone. read more

We LOVE these guys! They take care of business: professional, clean and up for a challenge.

I guess it's redundant to add yet again another 5 star rating but we got our tvs removed this morning. They were actually a tad early which was great! We did our due diligence and called three places. This company was half the cost! They were in and out in literally five minutes. Great experience. Will use them again. read more

Our regular trash service was being a pain getting rid of some misc junk, so I tried this. Much easier and much more convenient. I love the online booking website - just select a time slot (even Saturday, which is great), and they'll schedule a no-obligation on the spot estimate & haul away in one visit. Will definitely use these guys again. read more