Short and Sweet Version - Ordered two custom cakes (monkey and ping-pong cakes) - They messed up on both cakes (got a sheep and dragon cake instead) - They were not helpful in resolving the issue, only saying "Sorry, we'll pay better attention the next time you order" - They acknowledged it was their fault and said they would provide us with a discount. The discount was that they would "fix the sheep cake to be a monkey cake, leave the dragon cake as is and that we would pay FULL PRICE for them to do this" - Outraged at the lack of attention to detail to the order and resolution Long Version Get your popcorn out because you're in for a long story. I'd ordered two custom cakes (monkey and ping-pong) for my dad and nephew's birthday. I had been in contact with the manager via email and we had been emailing back and forth to get the details down. On the day of the pick-up, they took the cake out and opened it. To my surprised, instead of a monkey and ping-pong cake, we got a sheep and dragon cake instead. I called the manager and told them that they had messed up and asked for an explanation, to which all they could say is "Sorry, we'll pay better attention next time." What boggles my mind is that I was very clear in the emails, always saying "monkey" and "ping pong" multiple times. There was even a time when he responded back asking why I kept saying monkey and that he thought I had wanted a sheep cake and I responded saying no - I want a monkey cake instead. I was in a bind. My dad and nephew's party was in 30 minutes and the cake wasn't right. The dragon cake I could get away with but for my nephew, the sheep made no sense since it was a monkey-themed party. I asked if they could at the very least remove the horns from the sheep and try to make it look like a monkey and they said "No, it wouldn't make the cake look beautiful" After a lot of back and forth and them admitting that they messed up, I asked them what they could do. I wasn't going to pay full price for custom cakes that weren't correct since it's not what I ordered. But I needed cakes for the party. They said they would give us a discount. What they said next just completely boggled my mind. Their discount was that they would "fix the sheep cake to be a monkey cake, leave the dragon cake as is and that we would pay FULL PRICE for them to do this" I'm not sure what kind of discount that was but I told her that was literally a slap in the face and I was very offended by it. I didn't have time to keep arguing with them so I told them I wasn't going to take the cakes since they weren't what I ordered and they weren't offering any feasible resolutions. Don't get me wrong. I wasn't expecting the cakes to be free or even that steep of a discount. But since they messed up on the order, they never did anything to resolve the issue or provided a discount to take the cake - which they messed up on and wasn't what I ordered - to help the situation. I'm happy to pay full price for the cakes, but for what I ordered. For anyone ordering here, I would be careful and make sure they completely understand the details that you're ordering, to make sure there aren't any mix up. And even if you did that, I wouldn't be confident that it would be right. read more

Every place I had asked for a price, they were trying to convince me to do fondant cake. Literally hate fondant and when I came to speak to Nile she said she do it buttercream the top and the bottom. Gave me a fair price and showed her a picture. Got exactly what I wanted, tasted great. Not to sweet not to greasy. Fluffy on the side and the righT amount of cream. Truly appreciate the work they did on my sons first birthday cake. read more

Junction Cake Box - The cake for my son's 1st birthday, where the wild things are . - Custom Cakes Near Me - Elmhurst, New York

This review is overdue. I ordered a custom cake from them June 2017. The cake was for an adorable puppy, since my 6 year old loves puppies. In any case, I was not sure how the cake would turn out but boy was I and my guests truly impressed when I served the birthday cake. The ordering was done via text using pictures and words. They have an amazing baker that works there. I will be ordering cakes from them again!!!! High recomend. read more

Junction Cake Box - Custom b-day cake made for my 6 year old. - Custom Cakes Near Me - Elmhurst, New York

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Was looking for a birthday cake for myself on my home from my birthday dinner with family. So Junction Cake Box was nearby and decided to try it. This bakery is run by Asian people, though I don't know if they're Chinese or not because they spoke a dialect I was not familiar with. ANYWAY, I bought this very interesting cake with fruit and pudding on it. I was like, "pudding?" It was a reasonable price ($18) for a 8" cake/dome. So obviously, because it's a dome shape cake, there isn't any room to write "Happy Birthday", so they gave "happy birthday" stand thing with candles and cake spatula. The cake itself was good. Soft and light (like any other Chinese bakery). So while eating it, I was wondering where the pudding is. It was in between the layers of cake, cream and fruit. I wouldn't say it's pudding, I guess it was a more solid form of pudding. It's very subtle. I really like the cake! Definitely would like to try their other desserts/pastries. It's not bad on price too! read more

Junction Cake Box - Fruit and pudding cake. - Custom Cakes Near Me - Elmhurst, New York

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I found this bakery online. Based on their reviews, I decided to give them a try. Boy! - I was in for a surprise! These guys are excellent!!!! They will custom make any cake you desire (or will help you create a realistic version of your imagination). The design of the cakes are done very skillfully, and the taste is always amazing. They use fresh ingredients. The price for custom cakes depends on the size, and what you want in it. However, I have also tried their ready made cakes, which are delicious, and price-wise very reasonable. I can only recommend these guys. Oh, and I almost forgot to mention that the ladies at the bakery are lovely, always smiling, and polite. Great bakery to to grab something to snack on quickly on the go, or to sit in, or to order a complex cake. read more

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The vanilla fruit cake is so delicious! It's light and not too sweet. The fruits are fresh, however someone mentioned it's $18 dollars, I want to make a correction now it's $22, however it is worth it! read more

Junction Cake Box - Delicious! - Custom Cakes Near Me - Elmhurst, New York

prices are affordable! they have soo many specialty breads I don't find elsewhere in other asian bakeries around me. I bought their coconut blueberry bread & I believe they had a strawberry or raspberry one too. It was bright red. Tasted sweet. read more

Junction Cake Box - Custom Cakes Near Me - Elmhurst, New York

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I had the Pink Hennessey and Bailey's Infused Vanilla Cupakes. They were so rich and moist and velvety!! I was very pleasantly surprised at how dangerously good these were. "Hmmmmmm" and "OMG" echoed every bite. Quickly. Demolished. Customer on repeat!! read more

Junction Cake Box did an amazing job with my cake order. Their attention to detail is fantastic. Their red velvet cake tasted so good. I wanted a cake that had never been done before; by simply showing them ideas of what I wanted they were able to create the perfect cake for my celebration. Thank you very much for everything. This is a great place to order your cake from. read more

Junction Cake Box - Custom Cakes Near Me - Elmhurst, New York

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"Oh my God, it's already Thursday!" I had completely forgotten that I was in charge of getting the cake for my sister's baby shower. I looked on yelp and really liked the pictures and reviews. I spoke with one person and discussed the type of cake over texts. He was polite and dedicated in finding me the best cake possible with in my budget! I sent him some Pinterest pictures of cakes and he said they can do it! We decided to go with a vanilla cake, regular icing and pudding filling. Come Saturday! The cake was unbelievably delicious! Everyone had second servings. People asked where I got the cake from - Junction box cakes! I was so happy because the cake was just adorable and most importantly delicious!! Thank you. I can't wait for the next cake! read more

Junction Cake Box - Custom Cakes Near Me - Elmhurst, New York

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I had ordered a cake two days prior to my best friends birthday and told them exactly what I had wanted which they succeeded at!! I wasn't able to taste the vanilla buttercream cake but all of my guests had really great reviews on the cake so I was really satisfied. read more

Junction Cake Box - Custom Cakes Near Me - Elmhurst, New York

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Super amazing and delicious cakes!!!! I was introduced to junction cake box cakes at a graduation party I went to. The cake was delicious although the word "Congratulations" was spelled incorrectly (I guess mistakes happen). A couple weeks passed and I needed an inexpensive and delicious cake so I decided to order it from here. The ordering process was so simple. I went in and explained how I wanted the cake. I don't even think I needed to go in but I was just anxious to see the bakery. That's how easy it was. The cake was delicious and it was big enough for the price we paid! Keep up the good work!!! read more

Junction Cake Box - Custom Cakes Near Me - Elmhurst, New York

Needed baby shower cake and spent so much time researching on Yelp and Google. A friend recommended Junction Cake box from her baby shower. I was a little skeptical when I saw the store front as it didn't look like a "fancy pastry store" that can make pretty cakes. The staff was super helpful and the cake turned out to be AWESOME! Highly recommended!!! read more

Junction Cake Box - a chanel cake - Custom Cakes Near Me - Elmhurst, New York

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Amazing job by Christine. Thank you for the ideas. The cakes were amazing, not super sweet which we appreciated. Specially for the smash cake. Beautiful. read more

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They did an excellent job in making our baby shower cake. The stuff is cooperative and helpful. We strongly recommend this place. read more

Junction Cake Box - Custom Cakes Near Me - Elmhurst, New York

This was the first time I used this bakery and will remain a loyal customer! Mindy was so helpful and kind. She made my vision a reality! The cake was beautiful and delicious and affordable. I have also ordered high heel shoe cupcakes they were really cute. read more

Junction Cake Box - Custom Cakes Near Me - Elmhurst, New York

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I just bought a cream puff. After I tasted twice I have some unpleasant feeling. After I break the puff layer, I found it covered with mold inside!! No one would know that unless they break the layer of the puff like me. You will know how bad they control the product and the environment of it to have it molded. How come they sell such molded puff to customers? Now I am so afraid I will get diarrhea tonight or tomorrow. read more

Junction Cake Box - I just bought this cream puff. After I tasted twice I have some unpleasant feeling and found it covered with mold inside!! - Custom Cakes Near Me - Elmhurst, New York

The customer service is great. Went in last minute to get a cake for a birthday and the lady was super helpful. She even included a few loose candles and something to cut the cake with. I couldnt ask for more convenience and appreciate that so much. read more

Got my baby boys batman cake and smash cake from here. They designed the cakes just the way I want and the price is great too. Will recommend :) read more

Junction Cake Box - Custom Cakes Near Me - Elmhurst, New York

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Christy will make sure you get the customized cake you want. She also gave us a discount from ordering last year. read more

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A nice Asian bakery with an Italian/American twist on junction blvd?? You can count me in! So far I've had their pineapple buns, red bean sesame balls, red bean bun and their tiramisu cake on more than one occasion and all were delicious. I've purchased the tiramisu for different celebrations and they were more than happy to add the little touches I needed to the cake. If it were not for my mother once bringing this cake to a holiday party I probably would have not tried a typical Italian dessert at an Asian bakery. I know I know, shame on me!! But I have learned my lesson! All the cakes look beautifully made, and if the other pastries are any indication of how great this bakery is; then I am almost positive they must all be pretty darn good. Oh and they also have adorable cupcakes and bubble tea that I do plan on giving a try in the near future. I do feel because of the location of this cute bakery they don't get as much attention as they should. If it were just one block closer to the rego park center they would probably get a lot more business. read more

staff in the store is very patience with all my questions and my picky selections. Love the design of the cake but the food coloring is too strong. The cake itself was not too sweet and it's quick soft after it was store in the fridge for overnight. read more

Junction Cake Box - Custom Cakes Near Me - Elmhurst, New York

I ordered a Cookie Monster cake for my nephew a day before his birthday and this is the end result! I did not expect it to look exactly like it did in the picture! My nephew and I loved it so much! And it tasted amazing to top it off. Also excellent customer service and very supportive, thanks Ray! Huge thank you to the chef and staff that made this possible as well :) read more

Junction Cake Box - Custom Cakes Near Me - Elmhurst, New York

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They do NOT pick up the phone at all here. So you have to waste a trip going there just to ask a simple question. I called multiple time to just ask the timeframe of how long a custom cake would take, after maybe the 6th call, someone finally picked up and mid question-hangs up on me! Go somewhere else read more

I bought this beautiful Unicorn Cake for my God Daughter's birthday. It came out absolutely perfect, exactly how I had asked. The price was more reasonable then I could have asked for. I will definitely be returning for any future cakes. read more

Junction Cake Box - Custom Cakes Near Me - Elmhurst, New York

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I have a hard time finding someone who make a cake por my son's birthday and they did it only with one day left. The flavor was really good, the cakes was done according what I asked for and the price was affordable. My son loved it, I recommend this place. read more

I had my baby shower cake from here. I told them how I wanted and they delivered exactly how I wanted it. I'm very satisfied. I asked another bakery for the same design and they quoted me $365. It only cost $160 at Junction cake box, and it came out spectacular for both the cupcakes and the cake. Thank you JCB. read more

Junction Cake Box - Custom Cakes Near Me - Elmhurst, New York

Eggs should not be in sandwhich in plastic may get bacteria. Rats are known to be around this location read more

Ordered a birthday cake for a friend. The have some good selections at fair prices. I ordered the fruit cake that they have and everyone liked it at the party. Be careful though, it's a cash only place. So, bring enough to get what you want, cause you'll like everything. read more

Lily is super sweet and did a great Carrot Cake for my husband's birthday. It was delicious and he really liked it because it had his favorite childhood cartoon. Thank you Lily! We will be back ;) read more

I've been coming here ever since my best friend got me a from here, around 4 years ago. The cake is soft and the fruits are fresh. I'll be coming in tomorrow to purchase another cake from them. Love the pudding in the cake! read more

We ordered a cake from display, not preorder. The cake itself was great. But the filling was the sugary canned fruit. Not too crazy about it. It's like pudding. read more

I had such a great experience here ordering a custom farm cake for my nephews 1st Birthday! They put so much attention to detail with all the farm animals and the cake came out AMAZING! It also tasted amazing and the price was great! Will definitely be ordering more cakes here! read more

Junction Cake Box - Custom Cakes Near Me - Elmhurst, New York

When this place first opened it was great! I stopped going because of late every time I got a pastry it has been stale. I would ask is this fresh & the woman behind the counter would lie straight to my face.. In addition they only take cash!! These are modern times debit is accepted everywhere!! I will not be returning ever again. read more

They were in charge of my wedding cake, loved it. The only complain I have is the fact that they do not accept debit/credit cards. I hate carrying cash. Other than that awesome work. I'll be returning soon for my sons bday cake. read more

Cake there are delicious but they kept offering pudding in their cake for some weird reason. Staffs are very friendly.

Dude, you gotta go to this place! Hand made cupcakes and cake served by the slice or full. The best chocolate cheese cake and carrot cake I ever had! Don't deny yourself the tasty treats this place creates, you'll regret it more than the extra calories! read more

We had a cake done for by brothers birthday and it turned out amazing! I emailed them a picture of what I wanted and it was replicated perfectly. The cake had Oreo filling. The price was about $150 but it was worth it! read more

Junction Cake Box - We had a cake done for by brothers birthday and it turned out amazing! - Custom Cakes Near Me - Elmhurst, New York

Got a cake for my mother's birthday. simple chocolate mouse cake... it wasn't that great at all. parking here is hard to find and service is so-so (was not greeted when i entered -- there was only 2 customers sitting down) and the set up of the store makes it tough to know where the line starts or how to get help to get a cake.... read more

Picked up a cake this morning and it was beautiful! This place is a must during any special occasion and every cake and dessert is delicious. Definitely a hidden gem! read more