This was my first time at Utopia Nails &Spa. The receptionist was very nice taking my information…read moreand the process was simple. The only thing that would have made my experience better would have been if more things were explained to me about how the process is at this establishment. For instance, I saw there was a little bar and read on the rotating tv screen that refreshments were available. I was not asked or offered nor was anyone else who came in after me. I also wasn't aware that there was a nail polish "room" so when the technician came out to get me he stopped right outside the room and asked me to pick a color. I felt a little rushed to pick one out and felt bad because I waited about 10 minutes for my appointment to start and could have spent that time looking for a color. I just picked one that caught my eye and then we went back to the pedicure area. The pedicure room was very nice! Nice ambiance, music and lighting. The massage chair was nice. I know at most nail salons, the technicians and customers may talk during thier service, but this is not something that is really done here because it's intended to be a relaxing moment. So if you like to talk with your technician while getting your pedicure, don't be surprised if that doesn't happen because it doesn't seem like that is the vibe they are trying to set. I asked for a male technician and my request was granted. I don't remember him clearly telling me his name before we started. I did feel like he rushed at some points but did take his time when painting my nails which I appreciated. The massage was nice and longer than at most other nail salons. There was a lot of focus on my calves I feel as opposed to my feet. I wish he would have spent more massage time on my feet and my arches and did more massage techniques than the one motion. Another suggestion I have is for there to be somewhere for customers to hang their belongings (coats/purses) when that are getting their services done. I had to put my coat over n the chair next to me and my purse on the floor next to me. Maybe putting like a coat rack or hooks on the wall behind the chair would be nice for the customer. After my service, my technician Carried my shoes and coat out to the waiting area. I asked him what his name was and he pointed to his name on the ticket he gave me and said his name. Overall, a good experience and I do plan on going back again. Overall I had a good experience but it would h

Not impressed by this place at all. I checked in for my appointment on time and was taken back 12…read moreminutes after by a different tech than I booked with. My total time for gel pedicure was 35 minutes. I am not sure if this is standard as the appointment is booked for 45 so they include 10 minute for polish selection? The massage chairs are alright, not the best. The pedicure seemed very rushed and there was not attention to detail. It looked fine in the dim light, but once I was outside and able to examine closer, the polish was not applied smoothly and is on my cuticles in some areas. The massage was okay, but pressure was light. Tech was nice and polite though. I also see some reviews mentioning drinks, this was never offered. Overall, for $55 for 35 minutes of time, I expect much better and will not be returning.

Another nail is coming off already. I have not had this happen just a few days into having fill…read moreins. I cannot spend time going in to fix this again.

I absolutely love this place. The service is great. I have been here twice and will continue to…read morecross over the border from WI to IL. David does a wonderful job. He is like an artist making my nails such a masterpiece. I have been having the dip powder and I absolutely love the colors that he has chosen both times I have been there. They are always on time as well. This shop is always busy and every single person pays attention to people that come into the shop. I met Nina at the front desk when I came in today for my appointment. She is married to David. I told her that I just loved her husband and that he did such a nice job. My nails last almost 3 weeks. They grow so fast so I like to return after 2.5 weeks. I know I could go longer however I love to change the color. Today I decided to go shorter with my nails since they were so long. I have to use my hands at my job and decided that I needed to go shorter. I did the French dip which is similar to the French manicure however with dip powder. My last manicure I did a bold blue color which actually matches my company color. I work for Fresenius Kabi a German pharmaceutical company. Thank you David for your attention to detail and how you make my nails look spectacular. It is the one perk that I do for myself.

If you want a really great pedicure, ask for Faye! And if you have an ingrown toenail, she will…read moreremove it. This is a family business, and they are very humble and nice people! Highly recommended!

Great work and very friendly staff. My gel manicure is perfect!…read moreI will absolutely be going back for my nails!

Utopia 2 is my favorite place for nails. Zana did my nails today, she is excellent at her job. She…read moreeven added a little artistry touch on a couple of my nails for the holidays. Love it! Jessie is also excellent at doing nails, highly recommend Utopia 2!

Went to get a gel mani pedi the morning of a wedding I was attending later that afternoon. Took…read moreabout an hour and a half. Lovely foot and hand massages. Good variety of options for nail color. A solid place to go.

Don't make an appointment online because it's not accurate. Made an appointment online to get to…read morethe place and they don't have room. Will not be going back here this is not the first time it's happened.

I got exactly what I asked for, he absolutely ate with the designs. I really wish I would've asked…read morefor his name. The second pic is the one that was used for inspiration.

Great location, relaxing ambiance while getting your hair done. Went for a first time appointment…read morewith Mariela as my stylist and she did a great job on my hair cut! She listened to everything I wanted and was meticulous; checking along the way that everything was looking how I wanted it to. The online booking process was quick and easy; perfect for an introvert. The products used smelled great and made my hair look beautiful but there was no pressure or big sales pitch to push me to buy anything extra which I appreciated. Great experience and I will be back!

I really love the ambiance of this place and my consultant does a great job. I only gave 3 stars…read morebecause the front desk is awful. I am put on hold because "I'm really busy checking out customers". Not sure why I am not inportant too but I have had a problem every other time I am there with the appointment bookings, etc. Please hire better with more customer service people in mind.

At my last appt I mentioned to Delia the owner who does my pedis that I had an issue with my foot…read moreand what my dr had told me to tell her. She instantly got mad, assuming I was accusing her for the problem with my foot. She didnt talk to me the entire time I was there for my pedi. She was irritated when I walked in and was rude to the customer after me as well. I booked another appt today on the fresha app and a short time later I got an email that she canceled my appt. I texted her asking her if she wasnt going to service me anymore with no response. As a business owner it is very immature and childish of her to conduct herself this way. She wont be in business long if this is how she behaves towards her clients.

I will definitely be back. Best pedicure I've ever had and my nails look great! Nice little nail…read moresalon. Very clean.

Always a happy visit. Quick pedi before our cruise. Great atmosphere. Great team working.read more

Always quick mani & pedi and lasts 3 weeks. Miguel is the best…read more I also get my eyebrows done. Thank you!

I went in after injuring my finger and had a black nail and this is the before and after. They did…read morea great job fixing it that day and continue to maintain it while it is falling off. You would never know

This is my second time visiting Lee nails. My husband brought me $100 gift certificate to get my…read morenails done with them. I showed up with a picture and a color exactly what I wanted. I was there for two hours and the nail tech decided to do whatever design he wanted to do which was no design. I paid $10 extra for a tip so a total of $110 just to get natural nails And told to come back the next day to get what I wanted to do done that was very unprofessional. I don't understand how to nail tech can just do what he wanted and not do what I paid for will not be returning.

This place is nice on the outside, and inside. They are newly relocated, and are renting a room for…read moreservices. The space is open and nice. My daughter got a full set of nails, with get overlay. When she was done, it didn't look like she cleaned her nail beds correctly. They had pieces of her cuticles that should have been clipped but weren't completely done. I had also asked if I could get my brows done, and the man said yes. When she's was done I asked her if she was doing them. She said she didn't have time, as she had other clients, and she was fitting us in. I called that morning to make my appointment, and the clients she was speaking about had just walked in after calling. After I mentioned it again, she said she could do them. I only asked again cause she told the other client she could. She did a rush job, which was a bit expected. They were cleaner then when I went in, but I had to go home and clean them a bit more.

Love my nail polish and service is nice friendly. I finally found a nail place close to home and…read morethat really does good work . Definitely going back. Thanks