A three because the service was good! The food and the ambient we will not speak about! That's all I have to say.

Great food and the service was wonderful. Very attentive staff. All our favorites in the food line. Helped us celebrate our birthdays very modern decor!! read more

What a great experience we had at Julio's last night! This was my second visit to Julios, the first time was a couple weeks after the opening. On this visit, the restaurant was full at 7:15, so we had to wait about ten minutes to be shown to a table. When we were, we were greeted quickly by our server with a smile and an offer to bring us some drinks. The ambience at this Julio's is casual and relaxed, modern and inviting. I found the permanent buffet stations in the middle of the restaurant to be really odd, and our table was pretty close to one of the stations. Although we were there for dinner, and there was no buffet being served, I would have thought it uncomfortable if we were seated right next to a busy buffet. These stations also created two separate spaces which is just a strange design aesthetic. But... The food was delicious, starting with delicious tortilla chips and salsa. I ordered shrimp cocktail--one of my favorites when served Mexican style, in a a tall glass, filled with a cold tomato based sauce with an abundance of cold boiled shrimp. On a separate plate, there are numerous chopped goodies including pico de gallo with generous amounts of spicy jalepeno, chopped cucumber, and avocado. For my entree last night, I ordered the combination enchildas, chicken, beef, and cheese--all covered in a red sauce and grated white cheese. The enchiladas were light, delicious, and, when covered with a little salsa , perfectly spicy. Julios was a well-oiled machine last night. I'm eager to return! read more

We went to celebrate my sisters and I birthdays (Feb 18, 2024). We decided on the Gateway location because the west and further east locations do not have good food. Unfortunately, most of the people in our party (party of 15) expressed that their food entrees were not tasty: dry, cold, no flavor. My husband and I ordered an Arrachera steak to split between us. Our plates were split with half of a very-thin baked potato. We order the meat as medium rare; it was well done and very tough. There was nothing more on the plates: no chile, no grilled onions, NOTHING. The appearance was simply awful...and we paid $27. We didn't say anything because it was a special occasion. Frankly, it sucked and we overpaid. Won't be back for a while and WILL NOT recommend. read more

Why is it so damn difficult to find a Mexican restaurant with good ambiance within a Mexican epicenter? The gross majority of them look like a dentist's office with bright fluorescent light putting all your imperfections and stresses of the day on display for all to see, but thankfully this joint isn't that kind of place and their super friendly and courteous service helps to sweeten the deal even more. As for the food honestly, I was not too impressed, but hear me out. We are a hop and a skip away from Mexico, opening a Mexican restaurant here is like opening a Cuban restaurant in Miami, FL. The competition is fierce. If you want to be successful in this town where Mexican restaurants are dime a dozen than you better bring your A game. The only advice to management is study the abundance of competitors, reevaluate your menu and find secret recipes to help your business to stand out. read more

I used to love going to Julio's but their standards have dropped significantly . The unprofessional staff that sit at the host stand texting on their phone out in the open not even trying to hide that they are not working. The servers who don't notice when you need something because they are socializing with their coworkers or on their phones. They are significantly overpriced for lack luster unseasoned food. Whoever is running the kitchen does not care!! Whoever is plating the food in the back makes the conscious decision to see burnt chicken and instead of remaking it they serve it with the burnt side face down. If you order to go be prepared to check your order because I promise you , it never fails something will be missing ! You would be better off taking your money elsewhere read more

Food was just okay. Service was slightly above average. The chips and salsa are put on the table right away, but they are very slow to get out any water or other beverages. Of note, there are no free refills on any flavored teas. They are now charging extra for sour cream on a baked potato -- go figure! Also, be prepared for a service charge if using a credit card. read more

This seriously is one of my favorite Mexican restaurants. I'm just disappointed that it took me this long to try it. The customer service alone is on a whole different level. Everyone seems to go above and beyond to ensure your experience is a wonderful one. I can't wait to try their breakfast buffet when I can bring my parents. Their queso is my absolute favorite!! read more

Ordered beef fajitas, Chicken Flautas. Ordered Chile con queso as a appetizer. Flautas almost burnt and chicken dry. Queso was just a unmelted ball of cheese. For as much as I paid it wasn't even worth going back. No recommendations her read more

Julio's - Queso??? Watered down juices. - Mexican Near Me - El Paso, Texas

I originally went to eat at Julio's Eastside many years ago. This is quite a step up from that restaurant. Nice atmosphere, well stocked bar. Our waitress was very nice but seemed a little confused when we asked questions about the menu. We started with the Flamed Cheese (queso flameado) with chorizo and rajahs. Really good, just a little oily. We also ordered the Cochinito Pibil. A Spanish dish with braised pork made with achiote spices. Whenever I've eaten this dish it's tender, in a red sauce. The dish was good but it looked like a stew not braised meat. I ordered the Milanesa. So good. Great piece of meat and perfectly breaded and fried. Overall good dining experience. It is a little pricey though. Our two plates, appetizer and two glasses of tea and flans with tip was over $90. So get your wallet ready. Would like to go back and try the mole. Looks delicious. read more

Decor is beautiful, soup was mediocre. Salad with shrimp horrible, might have been shrimp jerky. Cold burnt maybe freezer burn. I will not be returning. read more

Julio's - Shrimp - Mexican Near Me - El Paso, Texas

Been here twice. I think they are trying to be more upscale than the other locations (Julio's Café Corona ). The food was good and the service was fine. The dishes are more gourmet than the Tex-Mex at the other locations. It seemed that the staff was new and not quite with it. There are some growing pains that will take place but I wish the best for them. read more

Had lunch with my daughter at Julio's East on Joe Battle. The food was awful even the tea seemed watered down. I wouldn't recommend this place to any family or friends. The enchilada plate was tasteless not at all appetizing. read more

Great food. Great service. Ambiance is good relaxed. Very good sopaipilla. Excellent drinks

the food was cold. Pretty good service. I informed I believe the manager that my food was cold. Didn't seem like she cared.

Service was good, young lady was friendly and helpful. The food was anything but good, my wife's flautas were okay. My Chicken enchiladas had a lot to be desired. Chicken usually boiled, this was not or if it was it hD been sitting in a steam table for an hour, overcooked and hard, lacking of flavor. The green sauce was very good. The rice horrible dry, and the peas were gray. read more

This restaurant for Julio's is new to the area. We have visited their Gateway Blvd. location before. Although the food was delicious, we found the food on Gateway a little better. For example, the chimichanga plate was taken off the fryer a little too soon, and therefore not as crispy as I like it. The contemporary ambience here however is much better. The staff and waiters were attentive and friendly, and we most likely will return as it is much closer than the other location. Being new, it is attracting people and so, one should get there sooner than later for dinner. I do recommend. read more

Best enchiladas in El Paso. Also, pretty fancy for EP. Everyone is friendly looking forward to going back.

I went for lunch on 1/7/20. The salsa has zero spice. Like zero. The "upgraded" soup in my lunch special was lukewarm broth with a plate of shredded cheese, a single slice of avocado, and tortilla strips. No chicken. Just ok but tiny and cold and not worth the extra 1.50. The Gorditas were ok but didn't hold up and fell apart. Also lukewarm. My companion got only a bowl of tlalpeno soup. It was a smallish bowl with hardly anything in the broth. I offered him a cold Gordita so he'd get semi full. My other companion got the nachos, which were weird. Each individual chip has all the ingredients on the chip. So it was like 12 chips total. None of the food had any heat, either spicy heat or oven heat. I'm not going back. read more

Food is very well cooked. Service is on point. My glass of water never went empty.. they were very attentive and the manager even came to ask if everything was okay. Samuel was our waiter and I think he deserves his recognition. Definitely will be coming back to this place! read more

Terrible food and even worse service. Ordered tortilla soup and it was broth with shredded tostadas. Will not be going back!

I ordered green enchiladas and there was no green sauce on them. I requested dance and was charged for it! it should have been on my food! I spoke to manager but the charge remained. I will not return! read more

My wife and I went to Julio's this past Friday night. I had the wrapped fish and it was great. However, my wife had the steak fajita tacos and the meat was horrible; every bite was grizzle and fat and she simply could not chew through most of the bites. The other problem is that our waiter charged me for two beers when I only had one. Would like to think it was an honest mistake, but have some doubts. read more

Employees were very nice! Okay food! Probably would not be back because sauces are not good, the free chips were very stale, the "soft" tortillas were hard, guacamole was plain. The place looks very nice and fancy but the food can do better read more

Gigantic tortilla soup with a lot of chicken tacos were great. Oscar B was a great server And the manager checked with our table to make sure everything was OK. Just a pleasant experience after most restaurants in El Paso don't even pre-bus your tables or bring you everything you ask for or even bring you the check on time. read more

Had mole chicken enchiladas at this place. Tasted off but not bad. Had explosive diarrhea and vomiting for 4 days after eating here. Not worth it. read more

They had bad customer service. They had us waiting for 1 hour. And they said that we had to wait to 10 minutes and it turned out to be one hour. read more

The food is great and waiters/ waitresses are excellent at their jobs. Giving 4 stars because all hostesses are AWFUL. Rude, inappropriate and just disrespectful! I am a regular, I go almost every Saturday and Sunday sometimes even more days of the week and they always receive me with a nasty face and no greetings. and believe me when I say I've never done anything to offend anyone. I've even had one hostess straight up push me in purpose, no apologize. The restaurant is always clean and as mentioned before, all waiters are great!! My favorites are the tacos camineros! read more

This was the most disappointing food I've had since moving back to El Paso. The beans tasted like they were from a can, the rice was dry with no flavor, which I was charged extra for in a Mexican restaurant, lol and the fajitas were burnt and the steak was way over done! I ask for medium rare and got well. The only bright side of the meal was the server Oscar, he was very pleasant and took good care of me, I just wish I could say the same for the kitchen!! I was planning to go to KiKis but Julios was closer, I guess I'll be taking the drive to central El Paso because I won't be going back to Julios!! read more

Overall the food was excellent but the store is very understaffed and needs more servers and cooks. Manager needs to stop hanging out in the bar and help with food delivery and quality control. We will come back when Julio's is fully staffed read more

Great food in the restaurant. Chips and salsa are unlimited. AMAZING jalapeño margarita. Food is no where near as good for takeout though. Soggy. Go in person to eat. Good social distancing and they take your temperature upon arrival. Nice restaurant visit during COVID read more

Steak tacos are good. Flautas are also good. Haven't had a bad experience. Surprised to find the chimichanga was good too.

My wife and I just went to this restaurant to eat today I have prescription Oakley sunglasses that I am not allowed to operate a vehicle without having them on. I walked outside after eating and realized I left my glasses on the table. I turned around and walked right back in the bus girl cleaning up the table sad no sir I did not see your glasses knowing full well I did not drive there without the glasses they had to be in this restaurant somewhere my wife had to drive me home I called the restaurant pretty upset and said you guys need to find my glasses I know that girl took them.... she replied back on the phone we got your glasses back from her, you can come pick them up. This restaurant has a thief working for them and I would highly suggest not eating here. read more

Tried this restaurant and we had a great experience. Starting with our waitress Amber, she was very pleasant and attentive. We had the Sunday breakfast buffet which includes coffee or juices. Tried a little of everything and it was delicious red and green chilaquiles, hash browns, bacon,a made to order omelette, beans,menudo and also kept enjoying the coffee. Really would recommend, and I would probably request for Amber she was awesome. read more

It's good so see a new Mexican restaurant open up on the west side of town. The atmosphere is beautiful and the margaritas are excellent. The wait staff is polite and attentive. I am not a fan of the salsa since it is very mild and watery and the Chile rellenos were very mushy. The green enchilada sauce however is great as are the fajitas. They also have a great selection of deserts. read more

I wish I could choose NO STARS for this place. Let me start off by saying that the service is TERRIBLE. We had about six different people coming to our table and none seemed to know what they were doing. It took almost 15 minutes to have someone take our drink order and another 10 to get the drinks. One of the people in my group ordered the queso fundido and it was disgusting. It was just chunks of flavorless chile and then yellow cheese. Not Mexican AT ALL. The food took over an hour to arrive and it was mediocre at best. I had the whole fish and it was not very flavorful, but probably the best dish compared to the rest of the people at my table. Everything was expensive and NOT worth the price. Plus, the wine was expensive and tasted like it had been left out in the sun, opened, for a week. If you were thinking of going, do yourself a favor and don't. You can find much better, more authentic Mexican food with great service and great prices at Carnitas Queretaro. read more

Went here for breakfast Saturday morning and was very unimpressed. They had a buffet full of soggy eggs, some weird spicy enchilada thing, and not much else. I'd probably try this place again for lunch and dinner but NOT breakfast. read more

After celebrating our daughters college graduation, we selected Julio Cafe -west as our choice of lunch location. We arrived at a slow time, table for 12. With 6 of us their , we asked to be seated to enjoy a bar beverage while waiting for the remaining party (we spent descent money on a lunch bill). We told them we had a toddler and didnt think they would be permitted in the bar area, to our surprise they have no restrictions on minors in the bar area and brought a high chair. The ridiculous part is our table was next to the bar area we ordered our drinks. Not letting our toddler sit in the high chair placed at the end of the bar and kitchen swing door, we set ourselves at the table prepared for our party. It's a ridiculous policy not to seat guests upon arrival. Then my husband ordered ground beef tacos after confirming with the waiter, receivedoptions . read more

Feedback from the group: Chili con queso was good and was served with tortillas. Enchilada combo was fine but not great. Typical enchiladas you can get anywhere. Chicken fajitas were good but marinated in a sauce, Maybe soy sauce, which gave them a different taste that many who tried them did not like. The refried beans didn't have much flavor. The shrimp and rice plate was ok but again nothing to write home about. The regular sopapillas were very good but the cheesecake sopapillas would taste better if cheesecake wasn't warm. I have heard the margaritas are great but I did not try them at this lunch. The wait staff were great and very attentive but the food cost more than what it's worth. read more

This was horrible Mexican buffet. I will never come back to this place. Horrible service, I was yelled at for not having my mask on. It took 30 minutes to get another item from the restaurant. Take my advice never come here for the breakfast buffet read more