Pedicure - excellent - friendly…read more This is a very nice nail salon Tim is the manager. He's an upbeat guy, very friendly and it's just a nice place to go to get your nails done. It's clean and I loved the place!

So let me start by saying I've been here about five times before and never had any issues. The…read moreowner is a very nice guy, and the other woman who seems to be a lead or manager has always been pleasant as well. But today was not it. The vibe was completely off, and the attitude of the woman who did my toes was, in my opinion as a paying customer, unacceptable from start to finish. She barely acknowledged me and seemed annoyed when I asked her to cut my toenails shorter than I initially thought I wanted them. It was still early in the pedicure process, so there should not have been any issue accommodating that request. While filing, she filed directly into my skin and I physically pulled away. There was no acknowledgment or apology. Then she placed the hot stones immediately and directly onto my leg, and when I flinched and verbally said "ow" because they were extremely hot, again there was no apology or acknowledgment whatsoever. On top of that, there was little to no effort put into the massage portion of the spa pedicure -- which is honestly the main reason most people upgrade to the spa package in the first place. The massage lasted maybe a minute or two per leg with no real pressure or effort. Then I apparently committed the crime of asking for a second coat of the polish I brought with me. That request was met with an eye roll. The worst part, though, was how rushed the UV curing process was. Instead of allowing the full recommended cure time, she repeatedly pulled the lamp away early. Because of that lack of attention to detail, the polish on my pinky toe literally came off in my hand while I was checking whether it had cured properly. Still no apology. No acknowledgment. Just visible annoyance that she had to redo her own work. Even after redoing it, she again failed to properly cure the clear coat, color, and top coat until I finally had to directly ask her to allow the polish to fully cure. She also ignored my request to add another coat of polish to that nail the same way she had done on the others. To make matters worse, she then left me sitting there with the UV lamp still on for about six minutes for what should have only been a 90-second cure while she started another client next to me. It felt extremely rude and dismissive. For context, I was not rude at any point. I simply asked for things I wanted as a paying customer while also providing my own materials. And let's also note -- I do my own nails at home, so I understand the process, proper cure times, and the basics of good nail service. Knowing that someone is intentionally rushing through your service and being openly rude for no reason is incredibly frustrating. When I went to pay, I spoke to the woman at the front who finally acknowledged that my nails were cured and ready. There was no normal assistance out of the chair or general courtesy that I saw other techs providing to other customers throughout the salon. I did mention my concerns, and her response was basically to ask for someone else next time. Even after they clearly recognized this technician's lack of professionalism and courtesy, I still tipped her -- even though, honestly, the service did not warrant one. Yet again, there was no thank you, no acknowledgment, nothing. I've been to many salons before, and even on bad days I've had far better experiences than this. I'm highly disappointed and unfortunately will not be returning. Shame how one bad experience can ruin it....

First time customer. Liz was very nice and very helpful. She did a hard gel fill (with gel polish)…read morebeautifully; and I'm a picky customer. She showed me fall colors when asked and had selections for me to choose from. All the Techs were busy with customers and the music was light and fun. I will definitely be returning. A+

Really nice vibe, excellent pedicure, immaculate. Everyone was very friendly and they had fun…read moremusic playing. My technician did a great job.

Always clean and staff are incredibly friendly! I use Chloe for my sets and fills- she is excellent…read moreat replicating and free handing designs. I saw some patrons complaining about the pricing but I think they're fair in comparison to other salons.... Not only that- she moves incredibly fast and her work stays solid for the 4-5wks in between my appts w her. Anyone who's done my pedicures has also been great. Highly recommend. Here's a few designs she's done for me.

Pink was my nail girl. Very sweet and asked me about myself!…read more She noticed water in between the false nail and my real ones and said she didn't want me to get a fungus. I really appreciated that she was truthful. She was engaging and did a thorough job. I am very happy with the results and highly recommend her!

New ownership! Had my nails done here and they lasted a long time! Will definitely be back!read more

My second time going to Faye . She is wonderful she made my nails beautiful both times . I will…read moreonly go here for her . She does a lovely job and they last .

Aesthetically pleasing, immaculate salon with friendly and talented technicians. Loved the…read moreexperience with Vincent for nails and Linda for pedi and waxing. Looking forward to the next visit.

I went here and I had the worst experience ever. To start off David did not say one word to me…read moreuntil it came to my pedicure, I was talking to my husband about making pizzas for dinner and David turns with my foot shaving's and said "do you need cheese?". I felt insulted, ashamed and I would not recommend this place.

My mother lives in the area and I may now be making special trips from Boston to have my nails done…read moreby Henry, his wife and their team. I had a fantastic dip and gel pedicure. I love how it is a family run business with friendly, genuinely caring people. The salon itself is very clean with a special suction system at each station that eliminates debris and keeps the salon smelling lovely. I HIGHLY recommend you give them a chance if you haven't already. You won't be disappointed.

Me and my cousin went to get our nails and toes done, older guy was super nice but the only lady…read morewho was there to do the rest was rude, not dressed properly at all, on her phone the whole time, and did a horrible job with our nails. She can not do designs at all, she straight up told me "no" to a very simple design. Instead she gave me something i did not want at all. Nails turned yellow and fell off quick. This is very unprofessional. It was very quiet in there, but had an unpleasant vibe. Did not feel welcomed.

This was my first time at this salon, I was in the area and needed to get my nails done. They took…read moreme right in without an appointment so that was nice. They did a pretty good job on my gel manicure. The guy tried to convince me to get acrylic and the lady next to me was trying to get her client to get something more expensive as well. So I guess that's their tactic lol. They are kind of rude though...my technician told me to wash my hands after finishing painting so I did and went back to the chair, expecting the lotion/hand massage thing, but he was gone and the tech next to where we were sitting yelled "you're done". So I walked up to pay...and my tech asked if I want to put his tip on my credit card or if I have cash. Yikes I've never been asked for a tip outright like that haha.

I wish I was explained what and how much an "overlay" was prior to getting a manicure (no tips)…read more After my 35 minute manicure with gel and paint, the manicurist painted an "overlay" which is OVER PRICED. I asked why my very minimal service was $60 (plus a tip on top of that) and was told "the overlay will help make the nails last 3 weeks. My nails grow fairly quickly so I really didn't need a 3 week protectant on top of the gel finish. I hope this helps other customers know that if you are asked "overlay?" ask what it is and how MUCH it will cost. I learned a Very VALUABLE lesson.

My daughter and I booked mani and pedis! She had gel mani…read moreand I had regular mani. Salon was very clean. Pedi chair was great! My manicurist barely spoke to me- which is fine, but she also kind of threw the instruments like she was annoyed. My mani and pedi was fine. Brief leg massage. My daughter's edges on both mani and pedi messy. She had to ask the manicurist twice to fix her nails. Manicurist for my daughter gave her extension foot and leg massage. Offered bottles of water. Plenty of parking.

absolutely love city nails! i have been going here for over 10 years and have never been…read moredisappointed! Jenny does my nails and always gets the shape and design just right. My sets last, look clean, and I get so many compliments. The salon is super clean and well managed. Tim keeps everything running smoothly :)

I've been coming here for about 3 years now and have had nothing but wonderful experiences with…read moreeveryone. Christina is the best, she is kind, funny, and comforting. She really knows how to make time fly by during the wax. I really appreciate her and everyone up front. All very sweet!

I arrived 5 minutes before my appointment waited 20 mins was told I would have another wax person…read moresince my schedule person was not timely, waited another 10 mins and she didn't show. Had to reschedule my appt for another day. Poor communication and customer service. I would not recommend this center!! Go to Toms River or Wall.