This doctor didn't give any anesthesia for my colonoscopy. The assisting nurse said I was to have "twilight sleep" which didn't do anything. Most painful experience ever! And I remember every minute of it. Choose a different doctor if you can - one who will assign an anesthesiologist to give you sedation so you don't suffer. read more

Great doctor! She and her team took excellent care of me. Dr. Yang was kind and considerate of all my concerns. I am very grateful I chose to go with her. read more

I would give zero stars if I could. I never even got to meet Dr Yang because after the absolutely BRUTAL colonoscopy prep (24oz broth, 64oz liquid with a bottle of MiraLAX, another bottle of Magnesium Citrate, plus 4 Dulcolax and GasX pills...I spent a lot of money on all of that btw), and a sleepless night, I showed up right on time and was told Dr. Yang was running an hour late. People dread this test, they put it off for years bc of that and the hassle of the "prep." They take time off from work for these kinds of procedures, they ask friends or partners or children to take time off as well to give them a ride home, you have to go off some medications sometimes for as much as a week to 10 days, you plan your week around not being able to leave home for at least a couple of days and you are also threatened with a $300 fee if you cancel within five days of your colonoscopy. I was there on time. I waited over an hour and was finally hooked up to an IV in preparation. They then CANCELED my colonoscopy due to "maintenance issues." After 2 days of torture it was all for nothing and I have to go through it allover again. SO incredibly unprofessional. If Dr Yang hadn't been an hour late, maybe my test wouldn't have been canceled, but to do that to your patient? It's unacceptable. I've found a new Gastroenterologist, who was absolutely horrified that they would cancel it like that. He also prescribed Suprep pills for the preparation and it was 100% covered by insurance so I'm not tortured and I didn't have to spend $75 on broth, laxative powder, various pills and Gatorade. Where's MY $300?? read more

I initially, was happy with the care .I was seen by Dr Yang , for all the initial testing. She was thorough. The issue was 1 -3 plus months in between test 's and results. After all of my tests were completed, I had to reach out to the office for results, and start a treatment plan. I was passed to Dr yang's PA . When I can finally get an appointment, the PA runs out of the room several times to ask the Dr . The answer to my question is, about my medication. / issues . And one of my medication's has another GI's name as the prescriber. Again ,thankful for Dr yang's initial care. Apparently, the PA / Dr consult about my medication, however I am always seen by the PA , and still working to hopefully resolve my issues. So , thorough in testing , poor communication ,long gaps in follow up care. read more

One word for anyone thinking of using Dr. Yang... Run!!! If I could I would give Dr. Yang a negative 10!!! I was due for my first and recommended Colonoscopy (Colo) at 50. During the initial consultation, Yang asked some general basic questions... Have you ever had diarrhea? Nausea?, etc... Yes, I answered honestly during my 50 years of my life. Everyone has. We all have had our share of bad food, too much spicy food, too much diary, stomach virus, Covid, etc... The horror began after my procedure. I get bills amounting to more than $3000. My husband wondered why was it so expensive. When he had his Colo it was $0 paid out of pocket and we have the same insurance company. Thru conducted research by talking to various doctor offices, the main explanation and direction came from Yang. She classified my procedure as "Diagnostic" and Not "Preventative" (which it was supposed to be when you have an initial Colo). Yang noted that I had "symptoms" from our consultation. Yang had never explained any of it to me, so it was a shock!!! My insurance company even said it should have been submitted as "Preventative" since it was first ever Colo and everyone is entitled to one at 50 that is paid by the insurance company. No matter what, all the doctors will get paid the same amount. Sent Yang and her office a formal letter (Certified, Return Receipt) asking them to change the classification from "Diagnostic" to "Preventative", of course, no response! Contacted the Office Manager, he said it would be "Fraud" if they changed the classification. Wrong, the insurance company and billing offices have seen many classification changed due to coding errors. Yang's office just used it as an excuse! Now, I'm out $3000, plus many hours of wasted time researching what happened with my procedure. I'm telling everyone including the Medical Board that Yang is a bad doctor so others don't have to go thru what I went thru. Front Office- when you call, expect to be on hold for over an hour before you get a live person. If you leave a message, don't expect a call 'til at least a week later! read more

Very knowable pleasant and reviewed my history well. I came away with confidence to make a decision to have an Heart procedure that has been bothering me for a number of years. Also she was reachable. Office was very organized thoroughly for Covid protection. I immediately went to another Cardiologist for a second opinion on the Heart procedure . Heart-procedure was then performed and was very successful. read more

Extremely disturbing how "Dr." Yang, in her flat, robotic demeanor, decided in 10-min, to just slap on an Rx for an anti-diarrhea medicine and told me (over age 60) to make a follow up on 90 days. Meanwhile, my friends, I am bleeding and have had distressing GI symptoms for more than 3 weeks. I am dizzy, up all night and cramping. Tick-Tock! In the meantime she advised if I kept bleeding, feeling lightheaded, and exhausted, to drop into an "urgent care" to get a fill-up of saline (as if UC were a gas station). Nonetheless, I thoroughly articulated the answers to her questions, while she typed into her computer, however I now wonder if she were listening to me at all -- or shopping online -- after her mixup with my chart at the "check-out" kiosk. In summary: Waste of time, a clogger of urgent care systems (by being too inattentive and unconcerned to maybe order a colonoscopy. . .ultra sound...something?), she just pawns off the heavy work to the place where we are supposed to go *as a last resort. She should be ashamed of herself, but she doesn't have a gene for self-reflection or empathy. She should not be working with patients. read more

Disgustingly overcharged for virtually nothing google couldn't do. Stay away. I booked a consultation before a procedure- it was 20 minutes long and 600$. Ridiculous. Also, when scheduling the appointment, i was put on hold for an HOUR, twice, and eventually directed back to the person who put me on hold, asking me what I needed again as if she wasn't the one who put me on hold. read more

It was very please with her knowledge and care. I had bad experience with other Doctor so makes more piece to visit. Change my life for sure. Big Thank you for all staff. read more

UPDATE: I feel I need to address the common (mostly negative) themes in the other reviews... 1. A flat affect does not mean a lack of compassion. It's a personality difference. And being a woman does not mean she needs to gush compassion. She's effective, direct, and non-judgmental. A jovial bedside manner is nice, but it's not more important than skillful analysis of a medical issue. 2. A lack of direct eye contact does not mean she's not listening or paying attention. She's processing the problem deeply and giving it due consideration as you provide her the information she needs. She may not always be looking directly at you, but she'll never ask you to repeat yourself. She's taking it all in. 3. In my 4-5 times there, I've never had an issue with office staff or scheduling. They always call to remind you of appointments. Information is kept up-to-date on their online portal. Only thing that I've noticed is the one male nurse who always seems like he's a bit burnt out, but so it goes in the medical profession. #compassion - - - - - REVIEW: Julie Yang was recommended to me by Ted Shen (my ENT). Dr. Yang, like Dr. Shen, is a very capable physician who may not always be the easiest to read or to have animated conversations with, but she is very good at what she does. I first went to Dr. Yang because I had a chronic swallowing issue and, after 10 or so years, finally decided to have it looked into. We set up an endoscopy to see what was going on. The staff member who did the scheduling with me was one of the most efficient and on-top-of-it office staff members I've ever witnessed. Truly impressed. After the endoscopy (at an the outpatient Pasadena Endoscopy Center), she gave me a print-out with annotated photos of my throat and a diagnosis of Eosinophilic Esophagitis (a relatively newly discovered condition). She prescribed me a steroid inhaler to bring the inflammation down and proton pump inhibitors (PPIs) to control my stomach acid. I'm happy to say that after 10+ years of a chronic swallowing issue, it is now totally resolved. - - - - - A while after that first journey with her, I've started to develop lower GI issues. She has started to work with me on finding a solution. The funny thing is, the sort of emotionally distant way she comes off at times (as mentioned by other reviewers) is actually quite nice when you have to have someone prod your butt and talk to you about bowel movements. No awkwardness cause it's all business at the business end, so-to-speak. I look forward to my next appointment with Dr. Yang. I am confident that she will help me find the solutions I need. read more

My mother went to this facility to see the doctor who is the head of the facility, and had a great experience finally solving her gastro issues. I called in December because I was facing 3+ months of pain, not being able to eat, etc. decided to get in to see him. I tried to book him, but was he booked up 3 months in advance with no guarantee that I would be seen in the first place. (First red flag) Then they asked I was willing to see another doctor and I saw Julie Yang. I told her my concern and she scheduled me for an endoscopy, colonoscopy, blood work, the whole nine yards. I mentioned to her a pre-existing medical condition before she scheduled me that ran it in my family which matched the symptoms my mother had and she didn't take that into consideration but more of a 'well, we can't be sure so let's check' which I guess was fine, but she didn't seem to care or acknowledge the medical condition (second red flag). I had the procedures and 3-4 months later, got the paper work of my test results and when I went in to see her again she said that there was nothing wrong with me and couldn't find anything, but my symptoms have gotten worse. I left, and she prescribed me anti-depressants. ANTI-DEPRESSANTS FOR A GASTRO PAIN!! I would stay clear of her and this facility because the medication she prescribed me was outdate (80's) and had been linked to horrible side effects. Do yourself a favor, don't book her or anyone at this facility. They hardly accepted my insurance anyways so save yourself the head ache. read more

Dr Yang is friendly but I am still suffering from the same pain I went in for. She was very quick to order an Upper Endo and colonoscopy, seems like a way to make good money. But she didn't find anything really wrong with me and didn't really offer a good solution to fix my problem. Also, don't expect to have any privacy at her office because you can hear everything in all the rooms around you, including hearing the dr type for 20 minutes while I waited in the room next to her. read more

I never thought I'd be giving A five star review for a G.I. doctor but here I am doing so. I've had GI issues which have been ongoing and even leading to a couple of blood transfusions. I needed help and answers ASAP, so I scheduled my consultation with Dr. Julie Yang. She was extremely thorough in going through her questionnaire---it's so easy to forget important information when your answering so many questions at one time. I'm glad that she was able to gather all my information through her consult. I was so happy to find a female G.I. doctor, but as my luck would have it She was going to be out of her office for awhile , but assured me that I would be in good hands for my colonoscopy/endoscopy with Dr. Rosenberg-- who was also great! (It was a 3-4 week wait to schedule) After my results came in, Dr. Yang stepped in to help me out again. Although what I need requires a Surgeon, she was able to direct me to one & really made things happen with a sense of urgency. No one wants to wait long periods of time when they have these types of issues with their body. Dr. Yang & her staff really treated my situation with the upmost importance... She gave me her professional opinion on following up with a Surgeon, again, assuring me I'd be in good hands. She has made sure my file has detailed notes which will hopefully save me a long drawn out explanation of my history. Anyhow, What I look for in a doctor is one that gets things done & that's what Dr. Yang did for me, so I really appreciate her tending to my needs and putting me in the hands of a trusted Huntington Hospital Surgeon who I will see very soon. Hopefully, I don't have to see a GI again anytime soon , but if I do, I will be coming back to her for sure ;) read more

I was hesitant to visit this office because of the bad reviews, but desperate times call for desperate measures! I am happy to report back to my fellow yelpers that this office was great! I called the day before and normally the soonest appointments are set a month later. The scheduling nurse was kind to check cancellations and found me an appointment the very next day. The nurse, Joe was so sweet and endearing!! Made me feel very comfortable. Dr. Yang, sat down with me and discussed my medical concerns and history At length. She even joked around with me and despite my nerves put me at ease. This is a busy busy office and they are working very well with the high volume of patients. read more

FRONT DESK staff rude!!! Dr Julie yang is a great doctor and highly skilled so this is more about her front office staff. This one woman in particular (brown hair with glasses) was rude and short when talking to you. It is unfortunate that such great doctors would have a front office staff with such little customer service skills! Please retrain!!! read more

I chose this doctor, because I wanted to deal with a female for my routine colonoscopy. I had my procedure done eleven days ago. I have been calling the office to get the result of my biopsy. Every time, her staff promise that I will get a call from her. Can you imagine going through such uncertainty???? Find a compassionate doctor. Don't go to her. read more

I had felt so glad to find a woman GI. Hoping for what women can offer that a man can't...calm, compassionate and understanding. How wrong I was with this doctor. She just sat slumped down in her chair, did not want to listen nor even look at me. When she did look it was with less than friendly. One reviewer said she joked with her??? I can't even imagine it. I will say that on my first visit I saw the physicians assistant who was a doll. Wish she had been the doctor. Hopefully in time there will be more women in this field. read more

I had to do various test under the instruction of Dr. Yang and eventually she referred me to a Hematologist at the city of Hope. I never got a call from the Alliance Digestive office to tell me the results of the test I took back in the August time frame. On the day of the appointment in September, I called Dr. Yangs office and the results were not sent to the hematologist. The office personnel, Lily and Kathy, were rude and inconsiderate of why I was upset about the lack of follow through on their behalf and the critical nature of having to see a hematologist. read more

I chose this doctor because my internist referred me to her. I called to make an appointment and the front office lady was cold, rude and unhelpful. I explained that I am in horrible pain, can not eat solid foods, etc. The lady did not care at all. I am scare and in pain and it would be nice to have someone that is compassionate at a time like this. I have made sure to let everyone know that this is not a doctors office you want to go to. read more

Julie Yangs office staff have always been pleasant and professional. They have called me in advance to remind me and my son when I had a scheduled appointment. I have memory loss and it's difficult to keep track of my medical appointments. The front office has improved over the past two years and everyone is very considerate. The nurse practitioner is a gem and she always provides service with a smile. I could visit another medical closer to home but I won't and these Doctors and their staff are very dedicated and knowledgeable! Thumbs up and A++ read more

I returned to Dr. Yang for my routine colonoscopy. I set up my appointment months in advance. Right before I left to my appointment I got called in to a meeting at work that made me fifteen minutes late. When I got in my car I called to let them know I was going to be late just in case they wouldn't take me anymore. I talked to a receptionist. I didn't ask her name. She said the doctor is running late. You should be ok. So I decided to continue my long drive from Gardena to Pasadena. I get their and another receptionist with zero customer service says she isn't going to see me. I was so upset. She says well you didn't speak to me. And everyone at the front desk acted like they never received the call. I wasted a half day of work. Drove all the way to Pasadena for absolutely nothing. All she kept saying with her attitude was. Sorry not my call. I was beyond upset. No regard for anything at all. Oh the cherry on top. A older lady got there right before me. Her appointment was at 2:30 pm! She got there at 4:30pm! And they saw her! read more

There are six doctors in the office, but when I called for an appointment with any of them (new patient) I was told I could not get in for 3 months (something needs to be done about that!); luckily someone cancelled and I got in. I appreciated being seen first in the doctor's office for initial questions rather than in an exam room. I mentioned a medication that worked for me initially for possible gastritis but it no longer worked. An endoscopy was scheduled with Dr. Yang. A week after the procedure I still had not been contacted by the doctor with biopsy results or sent any written report. As a cancer survivor, this was very disturbing. When I called the office, the doctor had already left for her holiday break. I requested the report which I picked up, with confusion by the staff as to where it was located when I got to the office. When I called the doctor with questions after her return, and also sent questions twice through the on line patient portal, it was the nurse who contacted me and tried to answer my questions. While I appreciate the expertise of nurses and nurse practitioners, I could not seem to get through directly to the doctor. Ironically the same medication which had stopped working for me was all that was prescribed. Overall this was not a positive experience! read more

I did have a colonoscopy procedure with Dr Yang a few years ago. I have seen her in the past for other procedures. My wife has also been a patient of Dr Yang. We have both found her to be an outstanding doctor. She has lots of compassion and really care about our health. Having had colonoscopy procedures in the past where polyps were discovered and removed, I was concerned about the outcome. Dr Yang was very gentle and polite and took very well care of me during the procedures. She was very prompt in contacting me and explained that I still had the polyps but that they were not cancer. I had my appointment shortly afterwards and talked to Dr. Yang in person. She explained in detail my situation and the outcome and I felt very relieved this time too! I have another procedure scheduled in September. My wife and I are very pleased to have found such a great and compassionate doctor to take care of us. We feel she is the best and we have complete confidence in her and her expertise. Looking forward to see her in September for another colonoscopy. Hopefully there are no more polyps present but I have the complete confidence that whatever the outcome is, Dr. Yang would take good care of me. read more