COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask. All patients are not expected to wear a mask. It's optional now. The staff also wears gloves when handling bodily fluids or when touching patients. There are some hand sanitizers available for patients to use. This place is open and available with limited capacity. They are sanitizing in between patients. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is small. Many times, the parking lot will be full. I just park at Walgreens and walk over. Or, you can park in the massive parking lot with the supermarket across the street and walk over. You have plenty of options. Don't worry. The medical office itself is extremely clean, neat, tidy, and organized. Staff: The receptionists here are very quick, efficient, friendly, and knowledgeable. Dr. Tim Chen himself is fricken funny, knowledgeable, caring, and compassionate. They accept both cash and credit cards. There is no credit card minimum. read more

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I took my dad to see the dr Tim for a second opinion about a colonoscopy, because when he was in the hospital they recommended to do it, but Dr Tim explain to us the pros and cons about the exam since my dad is 92 years old,. He said it is not a good idea but if we want to do it he was happy to help us. He said that because I told him my dad had a colonoscopy like 4 months ago and it didn't show anything bad plus my dad doesn't have any stomach pain. We decided not to do it but if my dad have any pain will come back. I really like the Dr Tim, he was nice, and took his time to explained everything I asked him, so I recommend him. Everything was smooth, easy to make appointment, everyone in the office was nice and respectful with us and we didn't have to wait too much. So thank you everyone A++ read more

My father has been Dr. Chen's patient , for care quality and office experience ; I really have good impressions with Dr.Chen and whole team ! read more

I had colonoscopy with him and it was very well and skillfully performed. He's kind, caring and very knowledgeable! I would highly recommend him! read more

The best Gastroenterologist I have ever been too. I'm so thankful gif Dr. Chen. He took exceptional care of me and my gut issues

I recently had a colonoscopy done by Dr. Chen and can say that he is an extremely knowledgeable, professional, thorough, and friendly gastroenterologist. The clinic respects patients' time - I never had to wait long for my appointments, unlike many other doctors' offices that I've been to. Dr. Chen is always patient, has great bedside manners, actively listens and addresses all my questions in detail, and never rushed any of my prior appointments. As a younger patient, I really appreciate a genuinely caring doctor like Dr. Chen who would listen to my concerns instead of dismissing them. I'm glad that I found a trustworthy GI specialist and would recommend to anyone with GI issues or need a colonoscopy. read more

I can't begin to say enough great things about Dr. Chen and his practice, well worth the wait! He is a charismatic individual with a caring and warm bedside manner. The office is clean and well organized. You can actually reach someone on the phone after hours. At age 58, I am starting to reach that demographic of the population where I really need to start paying attention to the noises in the engine! He comforted me with his expertise and commitment to excellence. As a seasoned veteran international airline captain, I understand how important it is to cross your t's and dot your i's. I had a detailed colposcopy and had no issues prior during and after the procedure. The only hiccup was that I left my phone in the bed and didn't realize it until the next day. His partner, Dr. Pan, pardon the spelling, was extremely generous by meeting me at the facility which was closed and helping me relocate my phone. My phone has my Driver's License attached to the case, I was still a bit loopy after the anesthesia. I salute the group and the staff for running a top-notch operation, pun not intended. Highly Recommended!!! read more

Dr Chen was very nice and kind. He listened and go straight to the point. I reccommend him for anyone who has digestive problem. He knows what's talking about read more

Tim Chen, MD - Gastroenterologist Near Me - Temple City, California

"Dr. Chen displayed a lack of attention to detail and poor communication in my time as his patient

Absolutely amazing doctor! Dr. Chen has the best bed side manner and ultimately cares for his patients.

Wow surprised Tim hasn't gotten more reviews! My first visit to a gastroenterologist ever so wasn't quite sure what to expect, but Dr. Chen made the whole experience seem not so bad. Had a hemorrhoid banding, which never in my lifetime I would've imagined getting, but here we are. It was a relatively painless procedure though. He's super nice, willing to listen to your problems, and has been very on top of making sure you're ok. He also personally called after the appointment since I forgot to stay behind for a bit to make sure I felt ok! He also makes sure you're not overspending on meds you may not need! Looking forward to the follow-up to make sure everything is still ok after the procedure! read more

Dr Chen took my worries away. He is very thorough in explaining the procedure and made me feel very comfortable. I definitely feel a lot better after seeing him. read more

Called a month ago. Waited 20 minutes on hold. The message said I was number two in the queue. When they answered, they said their phone system isn't working right. I was texted a link to make an appointment. I followed the link and made appointments twice. I received no response. I called today. I waited 30 minutes on hold. The message said I was number two in the queue. When they answered, they said they are very busy. They receive hundreds of calls. She checked their system. I am in there. She asked if I'd like to make an appointment. I said "No, you are too busy." I have learned to read the writing on the wall. I assume all future dealings with this office/Doctor will be the same. "Too busy." read more

Amazing Dr. Had Zoom meeting with him for an upcoming medical procedure I am having and he really made me feel much more relaxed then I was feeling. Very kind and thorough as well read more

Dr Chen is one of the best gastroenterologist in the area hands down. He helped me with my digestive issues. He is knowledgbale, patient and have excellent interpersonnal skills. He went above and beyond in every category!! I highly recommend him if you are looking for a serious and professional GI doctor. read more

I came here 1st time today with my mom to visit Dr. Chen for her medical issue. Dr. Chen is very knowledgeable, professional and caring. We are glad that we found him. His staff at the office are nice and efficient as well. They offer new patient to fill out form online before going to office, online tool is easy to use, and it helps to expedite the check-in process. If you are looking for Gastroenterologist, I highly recommended Dr. Chen! :) read more

Dr Chen is the best. He is so patient and make sure you understand the situation that is going on in the body. Highly recommended

I am so glad I found Dr. Chen for my gastrointestinal health issues. I went in January 2020. Initial consultation was $200 plus another $200 for treatment. Secondary treatments cost $250 a visit. I would highly recommend Dr. Chen. read more

Dr. Chen has earned A+ ratings in the three categories of knowledge, skill and bedside manner. Few doctors, in my view, can score high in ALL three major areas; Dr. Chen is one of those few doctors. Example: Excellent colonoscopy and then to save me money and time he made an earnest attempt to call me to tell me all is good with my prognosis rather having me travel to his office and charge me a copay. read more

Dr. Chen is great. Since my home is a little bit far away from his clinic, once a while I switched to another hospital near my home and a doctor there. Based on my experience and comparing, I finally switched back to Dr. Chen. I feel much better for my decision, finding a good doctor not easy, distance doesn't matter. read more

Dr. Chen takes his time explaining everything in details. Never felt rushed out of the office, willing to answered all my questions thoroughly and clear. I will recommend Dr. Chen to all my family and friends with gastrointestinal problems every time. read more

Dr Chen is really nice and patient. He listened your questions and give you warm reminder. Just feel like I'm taking with friend.

Dr. Chen is one of the best doctors you'd ever meet. He is so nice and genuine to everyone that it would be hard for you to tell whether he really likes you as a person or he's just EXTREMELY professional. 11/10 would recommend for anyone with stomach problems to just ditch the OTC temporary reliefs and just book an appt to see Dr. Chen. read more

My doctor at USC/Keck said that it was time to have another colonoscopy. USC said they could schedule my procedure in a month. I didn't want to wait so I asked around and a friend told me about a new clinic that just opened up in San Gabriel that specialized in digestive disorders. I called and made an appointment with Dr. Tim Chen the next day. The same day I got an E-mail that let me preregister my history and medical information. The office visit was made very pleasant by Dr. Chen and his staff. Dr. Chen was great. He check my history, explained the procedure, the costs and the time factors. They gave me an appointment for the procedure the following Tuesday at the surgical center located in the same building. When I checked in at the surgical center, all of my paperwork for admission was already filled out and all I had to do check for correctness. I was in and out in about 2 1/2 hours. Very satisfied read more

i contacted Dr. Chen's office last summer for my procedure. He gave me as much time as needed to answer all questions before the procedure. My first impression was that he's very friendly and easy to talk to. After the procedure I received an update through the "follow my health" app on my phone (from the hospital) saying that the results show I might have a serious problem. I called the office and Dr. Chen made room to see me ASAP and assured me that it was an error and there was no real problem. So, don't trust everything you find in an "app". Better to talk to a doctor you trust. I trust Dr. Tim Chen, and would highly recommend him. read more

Dr Chen was very personable and seemed to understand my personal issues. He performed a colonoscopy and endoscopy. We had some difficulty with the follow-up visit that was done remotely but that's pretty understandable these days. I would definitely return to Dr. Chen in the future. read more

Dr. Tim Chen, of Pacifica Digestive Health, a division of inSite Digestive Health Care in San Gabriel, California in my professional (I am a Licensed Registered Nurse) and personal opinion is an excellent Gastroenterologist physician. I took my 86 years of age mother there for a second opinion regarding a Colonoscopy and Endoscopy that was recommended by a RNP at another Gastroenterologist office due to laboratory test findings of fecal occult blood. Dr. Tim Chen, was very pleasant and personable upon meeting my mother and I, he took time to review all the paperwork's and lab results that I brought to him from her recent hospitalization and lab-workups. Dr. Chen asked several probing questions regarding my mother's present health condition. Dr. Chen spoke to my mother in a manner that was both caring and sympathetic, but yet very professional and concise. Dr. Chen explained the different procedures and tests that would be available, if she choose to proceed forward in that direction. Dr. Chen confirmed my mother's understanding to everything he had explained to her regarding the pros and cons of all the different procedures and tests, and added his own personal opinion as well. Both my mother and I felt extremely comfortable with his incredible kind, patient, and thorough bedside manner, neither she or I felt that he was in a rush, which is the case with most doctors' visits, however, Dr. Chen, took his time reviewing and speaking with both my mother and I. I would definitely recommend Dr. Tim Chen to anyone that is in the need of a Gastroenterologist. read more

Dr. Chen was friendly and knowledgeable. I am glad that I find the right doctor. I will return to see him for next routine check-up.

Came in for a consultation for colonoscopy. Office is a little hard to find, but their staff and doctor chen were fantastic and booked the colonoscopy within 1 week! Procedure went smoothly and I wifely very comfortable the whole time, and doctor came out and explained the findings immediately. Would recommend their office to any one looking for timely, professional GI Care. read more