My son started in the one-year-old classroom, and from early on I became concerned about the way…read morehe, and other toddlers, were being treated. The first incident I witnessed was a teacher, Ms. Jen, using her feet to push children into their chairs. I immediately brought my concerns to the front office because I do not believe that is an appropriate or acceptable way to handle toddlers. Unfortunately, I felt those concerns were dismissed. Not long after, I saw the same teacher use a spoon to stop my son from doing something. Aside from being inappropriate, it was unsanitary. I also witnessed teachers picking food up off the floor and giving it back to the children, which was extremely concerning.
About a month later, I picked my son up with a busted lip that had dried blood on it, a knot on his head, and hives covering his body. No one contacted me about any of these injuries, and when I arrived, staff could not locate an incident report. After about 20 minutes of searching, they finally found it, but it was so poorly written that it was nearly impossible to read.
Another issue occurred during water day. My son was placed in a different classroom and allowed to participate in water activities even though he was not scheduled to be outside for water day at all. He was allowed to play without a swimsuit, sunscreen, or water shoes, and spent time outside soaking wet in the same clothes I had dropped him off in. No one contacted me beforehand to let me know he had been moved or to ask me to bring the appropriate items.
Ultimately, we chose to unenroll him early after receiving conflicting information regarding tuition and scheduling as he transitioned into the two-year-old classroom with an additional day. Let's just say, If they're teaching children the same math that they use to calculate payments, you do not want to bring to your child here! Throughout our time there, it became apparent that communication and organization were lacking. Staff members frequently provided different answers, and concerns were often met with explanations rather than meaningful resolution.
As a parent, I was deeply disappointed by the overall lack of professionalism, cleanliness, accountability, and organization. I never felt confident that concerns were taken seriously, and there always seemed to be an excuse instead of a solution. Based on my experience, I cannot recommend this facility.
That said, I do want to recognize the teachers who made a positive impact on my son's experience. Ms. Megan, Ms. Rebecca, Ms. Morgan, and another teacher; a Black woman with glasses who was usually there midday, whose name I unfortunately cannot remember were all kind, attentive, and genuinely cared for the children. They were a bright spot in an otherwise disappointing experience.
