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Juggatech PC Solutions

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

Services - Juggatech PC Solutions

Data recovery

Desktop computer body repair

Desktop computer support

9 More Services

Device support or repair

Internet service providers

Cloud services

Telecom or network services

Laptop body repair

Laptop support

Security monitoring services

Security system installation

Security system repair

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6 years ago

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People searched for IT Services & Computer Repair 1,901 times last month within 15 miles of this business.

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Verizon

Verizon

(40 reviews)

$$$

Westchase

I visited this Verizon store yesterday after 4 pm to get assistance with opening a business…read moreaccount. Unfortunately, the customer service at this location was extremely disappointing, and I left feeling uncomfortable and judged. * Background: I had been told by a Verizon representative over the phone to visit the store because the online link I was sent was not working. * In-Store Experience: When I arrived, I explained my situation to the representative at the door. Instead of helping, he dismissed me, saying everything had to be done over the phone. This was confusing since I had been told otherwise by Verizon's online support. * Lack of Support: I asked if I could call Verizon customer service while in the store, and he reluctantly agreed. Over the phone, the representative guided me through the process and confirmed I needed to submit paperwork. The in-store representative, however, showed no interest in helping and acted as though I was lying when I explained that I had been approved for a business credit line. His facial expressions and comments were unprofessional and made me feel judged. * Outcome: Despite being approved and ready to proceed with my purchase, the lack of support and dismissive attitude from the staff made me so uncomfortable that I walked out. The online representative was professional and helpful, but the in-store team seemed more interested in chatting with a police officer at the front door than assisting customers. Final Thoughts Customer service at this location is unacceptable. I was prepared to pay out of pocket and use my new business credit line, but the staff's behavior drove me away. Respect and professionalism should be the standard, especially at a customer-driven business like Verizon. Because of this experience, I chose to go with AT&T instead. In 2025, judging customers and failing to provide basic assistance is simply not acceptable. Everyone works hard for what they have and deserves to be treated with respect. Recommendation: Stay away from this Verizon location. The representative name is Tommy / William he gave me two names which I thought was weird as well

I've been To this location 3 times. Twice for my phone and once with my spouse for his phone. Both…read moretimes my phone I have received terrible customer service and they rush you out of the store. I came in for assistance with getting my phone fixed and they told me to do it online. I came in for you to help me do it. If I wanted to do it online myself I wouldn't had come in. I've been helped by someone different every time I've been in the store. There's only two people who actually help and do their job and don't just send you home to do it online or call the help desk.

DataVox

DataVox

(2 reviews)

Chinatown, Alief

I've been working with DataVox for over 6 years. They have worked with me on many different…read moreprojects including, but not limited to: phone systems, security, data infrastructure and more. I've always felt that all levels of the company are interested in completing the project on time and within budget. Or, if tasked with a solving a problem, they always strive to make sure the appropriate person is assigned to the task and it is solved as quickly as possible with minimal to no business interruptions.

To be fair, they sell Avaya and Cisco, which are very good products.... However, buyer beware…read more.. Overpriced, over promised, under serviced. Their service rate, for example, is $175 plus an hour compared to other comparable services that can be half of that. If you have a Cisco system, watch out! Cisco certified techs working on Cisco products, including routers and the likes, not just phone systems are even more expensive. The worst part about working with this company as a customer for more than four to five years is the service turnaround for problems can be 3-4 days and even longer. This includes simple questions or clarifications. I would avoid this company like the plague if you are a small business under 30 people. VoIP systems now are good enough there is no reason to burden your company with this expense or worse, experience in the long term. If you are a large company, they might be a good fit, but certainly, a better bargain can be had elsewhere.

Juggatech PC Solutions - itservices - Updated May 2026

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