Roy was awesome! He figured out the problem quickly and resolved the issue. He is very patient,…read morefriendly, and professional. He figured out the issue and had me up and running quickly. All techs that we have interacted with have been very helpful and knowledgeable.

As usual, I had a great experience at Impress computers. Was thinking of replacing my old desktop…read more(purchased at Impress years ago)and stopped by to see what they had. Talked to Bruce who was extremely helpful and not pushy at all. Fast forward, a couple of weeks later, I went in to ask about a printer. Again Bruce was very helpful and I purchased a Canon printer from Impress. Took it home and could not get the printer drivers to interface with old desktop. Went to what I believed to be Canon's website (yes, I typed in their site info) for help and somehow got a pop up of a help screen. I stated my problem and they asked for my phone number to better assist me. I hate to admit that I was scammed. I let them take control of my computer to see if they could correct the issue. When it failed for them, they offered to refund me. They wanted for me to go to my bank account to see if the refund had been posted. It was then, a light bulb came on in my head and I thought, I have been scammed. Fortunately, I had logged them out twice. I immediately went to bank and told my story, changed account password just in case. I don't keep account password info in my computer. I went straight to Impress computer with my old desktop and Bruce helped me again. I Bought another refurbished desktop and is having them move data from old to new after they have gone in and removed any viruses that may have been added by the scammers. One quick note. I know we do not like it when they tell us it will take a week or two to get our computers back to us, but we need to give them some slack. They are doing their best to do it right. A small business trying to accommodate a bunch of folks. All Impress folks that I have dealt with have been extremely friendly and accommodating to me. I didn't mean to write a novel.

I've been here a couple of times for laptop repairs. They get a quote back in a day or two and…read morekeep you up to date on the process. Let's keep small businesses open!!!

I searched for a friendly/professional/honest computer repair business for a long time; my search…read moreis now over!! The Komputer+ team met with me, diagnosed my computer needs and resolved all my hardware issues in record time. They provided cost-saving options that really surprised/impressed me. If you are in need of computer repair service of any kind, please try Komputer+ on Wilcrest and 59 before you go anyplace else, you will not be disappointed. As a retired/disabled Naval veteran and senior citizen, I found them to be very patient and not condescending as some companies can be when dealing with the elderly. Thank you Komputer+ Chrit's presence be with you always! Terry S.

Ok, for starters, I'm very tech-savvy. If I can't fix something, it's probably beyond repair…read more(almost). That's why I was so impressed with this shop. My hard drive was failing, and after calling around, I gave these guys a shot. I'm glad I did. I've now used them twice, and both times were great experiences. I got an honest estimate over the phone, super fast turnaround, and clear communication throughout. They called with updates and didn't proceed without checking in, which I really appreciate. Shoutout to JJ and Daniel! Both were professional, knowledgeable, and just easy to work with. This place runs like a well-oiled machine, and they absolutely deserve 5 stars. Highly recommend.

I've relied on Computer Hospital for many years. I can always count on them to be thorough,…read morecompetent, and honest. I've had all sorts of work done there, dropped laptops, virus/browser popup issues, harddrive failures. I've been satisfied with their work every time. Like a good, trustworty car mechanic, you need a computer repair place you can trust amd I recommend Computer Hospital.

I worked with Tony in Dec 2024 for multiple audio, internet and security fixes and upgrades in a…read morenewly purchased home. I like to wait on my reviews to make sure I have no regrets or issues, and I can say 1 year later I am happier than when I first got it installed. TLDR: I would highly recommend Tony and his team for his work. I will personally be using them again and have recommended them to others already. Excellent service, responsiveness and genuine customer service. Tony works with you not just for you. He worked with me on within my budget and timelines, and provided great suggestions, options and education to make sure I ended up with the best outcome. Everyone with his company I interacted with was professional, nice, and great at their jobs. Finally, he worked just as hard after the install and payments to locate grill covers for my recently purchased speakers. Which was hard as due to budget/value we went with end of model life options so the grills were no longer being produced. I may have gotten last two in America. This level of follow-through and post-sale support is rare today.

Tony is fantastic and Benchmark has great service. They were prompt, helpful, and installed exactly…read morewhat we needed. I didn't understand some things and had some technical difficulties, and when I called Tony with my issues, he immediately came to help. He is very kind and genuine. Highly recommended. Tyler

I visited yesterday and the girl employee was nice and helpful. Came back today to leave my phone…read morewhile having my claim filed. I was having a situation where I already spoke with someone on the phone. The woman employee today seemed as though she was not trying to help me at all and I ended up just leaving to the sugar land location instead.

This place is great. My son had locked his tablet and they did a factory reset. I was very…read moreimpressed with the speed of the repair and the customer service. I highly recommend them.

I'm no techie but I can attest that Lori Clifton is! I had trouble installing my wireless printer…read moreto my new computer and Lori was able to troubleshoot the problem and have it printing in less then 5 minutes! Lori is courteous, professional and so very knowledgeable! She was also able to help me resolve a problem with Outlook and fine tune it for me. I recommend Lori highly!

Lori Clifton of LDC Tech Support is the most experienced, qualified, skilled and courteous about…read morerepairing computers and about offering advice and support. She also comes to your place of business or home which provides her much advantage over the others who do only repair at their place of business. She is deserving of a 5 star rating

Adam (also known as Ahmad) promised he'd call me Monday to finish my project. He never called. He…read morehasn't responded to texts or calls since. He's ghosting me--with my home torn apart, $6,370 paid, and a $500 camera he broke still not replaced. This is how the entire project went: repeatedly late with zero accountability. When he committed to 8:00 a.m., his "update" said 9:00 a.m., yet he arrived at 9:47 a.m.--smiling, as if nothing was wrong. Even after I told him this was disrespectful, nothing changed. One time his only "notice" was a text one minute before arrival. From the outset, I requested: inform me of additional charges before work proceeded. That wasn't honored. We agreed to $150 per drop, and I provided a detailed Excel spreadsheet of the finalized scope. While scope evolved slightly during first visits--normal for complex projects--once finalized, only minor adjustments were made (relocating a drop by feet, adjusting mounting height). These didn't alter labor or cost. Pricing disputes arose not from scope changes, but from how charges were applied to agreed work. After reviewing my scope, his reaction was visibly negative, and he immediately began adding charges on the spot--expenses never discussed in advance. Pricing became fluid and disconnected from our agreement. At one point he insisted on $150 per wire for runs to the Bose receiver. Two runs were long and labor-intensive--that rate was reasonable. However, remaining wires served speakers directly adjacent to the receiver. The center-channel sat directly below, requiring only a short run. These were routed in the same area and could be completed together with minutes of work. I offered to have my painter run those short wires at no cost to him while he handled the long runs at $150 each. This would save time and reduce cost while fully compensating him for labor-intensive work. Rather than engaging constructively, he showed no willingness to adjust. Only after I became emotional--I actually cried--did he reluctantly offer a partial discount. I felt trapped: the project was torn open, critical systems down, and I had to accept charges I didn't believe were fair or he'd abandon the job. Any "approval" I gave was under duress. By then I'd paid $6,370, yet major components remained incomplete. The work followed a destructive pattern: start, abandon, deprioritize. He opened my master bedroom wall plate November 26, 2025. Nearly a month later, it's still open. My bedroom TV hasn't worked since, despite repeated reminders. Same in living room: Ethernet port added and confirmed functional, yet wall plate left open. These weren't awaiting inspection--work was simply abandoned. The rack, one of the most critical components, was pushed to the end and remains unfinished, leaving essential systems incomplete and my home disrupted and partially dismantled. His lack of planning extended to basic jobsite practices. He made no effort to protect equipment with plastic sheeting before drilling. Because work remained unfinished, he placed my Dream Machine Pro Max (approximately $599 plus tax) and Pro XG 24 PoE switch (approximately $1,799)--both brand new at project start--on the laundry room floor. As he drilled with no protective coverings, dust accumulated, causing both to shift and sustain scratches. This carelessness wasn't isolated. He dropped one of my cameras costing over $500 during installation while I was present. Captured on video. He acknowledged damage and verbally promised to replace it, then stopped responding entirely. Throughout, Adam repeatedly cited other clients and ongoing classes as reasons for delays, leaving me waiting days and weeks while walls remained open and systems down. Once he accepted payment and began work, my project was no longer a priority. I withheld $540, the final balance, because critical items remain incomplete and the damaged camera hasn't been replaced. Work was abandoned before payment was withheld, not after. Communication was consistently poor. Adam rarely answered his phone, responded slowly, and provided vague updates. Adam repeatedly told me he was "proud of his rates" because he's "the cheapest." Any upfront savings came at the cost of professionalism, reliability, and accountability. He's personable and friendly--that's how he gets you to trust him. But once your home is torn open and you've paid thousands, his priorities shift elsewhere. I was genuinely surprised this aligns with his five-star reviews. My experience was entirely different. I cannot recommend him to anyone who values transparency or follow-through. UPDATE (Jan 9, 2026): Adam ghosted me four days, responded only after reviews. His Jan 1 email (attached) admitted EIGHT incomplete items and excluded "system configuration/testing." Filed suit Harris County Justice Court Case #254100529605 for $9,503.15. Public record.

Adam was very easy to work with and very response to our networking support needs…read more He tested out our existing network and helped reconfigure our access points so that they were optimized through the house. He identified a gap in coverage and was able to add a third POE AP to our switch and network. Or network is working great now that he optimized it. He also did a great job organizing the wiring in our closet area and installed the switch to the wall for a more organized look. I would highly recommend Datacomm for any of your home networking needs!

Jose does good cell phone repair work here at a very reasonable cost. They have a laser machine…read morehere to remove and replace my back glass. Also got my battery and screen replaced too since the price and quality cannot be beat.

service was trash. asked the red head teenage if he was able to fixed my phone and ended up…read moredamaging the screen worst than it was. wouldnt send my worst enemy to this low down establishment