I've been going to Dr. Castro for over 10 years now. He convinced me to get braces. He redid a…read morecrown and I needed another crown for a chipped tooth. Recently, I thought I might need a root canal. He was extra careful and referred me to a specialist to be extra sure that I didn't need it at this time. I found his office on Yelp and I can say I have no complaints about the dental work. In the beginning, the front desk staff seemed to have a lot of turnover but recently it runs like a well oiled machine. They're popular so I suggest you make appointments in advance unless you have an emergency.

We had to make the switch to this office about a year ago because my son's previous dentist dropped…read moreDelta Dental from their network. My son sees Dr Castro and he is an excellent dentist for the kiddos. My son recognized him as a dentist who made a visit to his school to talk about teeth and it's very easy to see why he's so popular with the little ones. But I've never had such a difficult time to schedule/reschedule an appointment before. I always feel like I have to take time off work or pull my son out of school or wait another month or more. Their hours are terrible. The 7am Fridays would be great if we lived closer but we'd have to leave even earlier to get through traffic and then there's no guarantee we'd be finished in an hour to get to school on time. 2pm closure on Fridays is crazy. And they close at 3pm on Tuesdays and 5pm on the other days. They are always booked solid so good luck if your child gets sick.

Stay away from this place!!!!. You will pay out-of -pocket for procedures that your Med-ical dental…read moremay cover. Last year I was charged $1,500 for a crown on front tooth. This year my other tooth chipped & they said it would cost me $1,700 without checking to see if insurance covered it. I got a 2nd opinion & dentist sent to my dental insurance and they cover my crown. Also if they didn't cover it, crown was $800 which is still much cheaper..

I took my family member who has Medi-cal and was told he needed a crown. They said they only do…read moreporcelain and not silver. This would cost $1600. In the meantime, they used up the annual benefit. Got a 2nd opinion. The filling is still intact, no cavities or root canal needed. What a liar!!!! This must be under a new ownership. DO NOT trust BTY- my brother in law is African American and I'm Asian. You get my point.

My dental experience was great however, the staff at the front desk, did not provide the correct…read moreinformation about rescheduling your appointments! I was told I had to give 48 hours, NOT 48 hours, business days. This is the second time that I've asked questions and they did not give me the right answers! This is extremely disappointing. Now I have to find another dentist.

Worst dental office ever!…read more They confirmed my cleaning appointment, then tried to charge me $150 after saying my insurance maxed out. I didn't agree to it, and now they're charging me $75 for not showing up. Total scam -- stay away! I'm not bad-mouthing your business. Instead of blaming your patients, maybe take this as an opportunity to improve and train your staff better. You're calling me a liar, but take a look at your own reviews -- they speak for themselves. I never received any voicemail from you, so please double-check with your staff before responding to a patient like that.

It is only waste of time. They scheduled an appointment for me and when I showed up in time, they…read moresaid I should have confirmed the appointment with them! Do not let them waste your time

Amazing, I am very grateful to the Dental Clinic with Dr. Michelle and her work team at the Dental…read moreClinic, everything very neat, professional a high quality service, I got a deep cleaning service, a Tooth Extraction and Filling in 2 of my teeth, I have no words to say here how very happy and Grateful I feel to have attended Winning Smile Dental Group, I honestly recommend visiting the place and see the many services they have, Currently I continue to take better care of my teeth, Thank you very much Thank you sooo much Guys

I've seen them for a crown, a filling, and a cleaning. Each time was met with professionalism. I…read moretrust them to assess and do the job as described. I'm incredibly happy with the service and care.

Dr. Iwane and his crew continue to be a wonderful team for me--now for a decade!…read more This time I had to get my first crown and Miriam, the dental assistant, and Dr. Iwane, took good care of me--even when I screwed up and didn't listen to their instructions and popped my temporary crown! They saw me first thing the next morning to glue it back on. I can hardly believe I used to have a lot of fear about going to the dentist. At one point I needed to take Valium to go through with it. (I think two experiences contributed to that--when I was in HS, a dentist hit my nerve with his drill and I saw "Marathon Man," the classic thriller with Dustin Hoffman, which features a torture scene with a dentist and dental tools. Don't see that if you think you might be as haunted as I have been.) But the point is--I am not scared anymore. I tip my hat to the crew at this practice!

After my dentist of over 20+ years retired and closed his office about a year ago, I'd been putting…read moreoff trying to find a new dentist. A few weeks ago I started having some pain in my molar and I couldn't hold it off any longer. I decided to try Maria T Rodriguez because a coworker recommended it - they've been going for years. Now, I was hesitant to try a new place in Richmond, but it's actually right off the freeway and just a couple blocks from Target, so super convenient for me. I called and the receptionist was just the right balance of business and bubbly. She answered my questions about my insurance and found a time that worked for me to come in. Two weeks later, I went in for my appointment. Again, friendly and welcoming reception upon arrival. Pretty standard waiting room and equipment from what I could tell. The dentist and assistant were both professional, super friendly and gentle. Luckily it was just an abscess that was bothering me, so they worked their magic and I was in and out with no need for a follow up. I scheduled my next cleaning for 6 months down the road and that was that. My friend gave me a good recommendation and I will gladly make the same recommendation for anyone looking for a new dentist office in the area.

I am very surprised to have to be writing this negative review…read more I have been going to Dr. R's dental office for many years. I have been very loyal, on time, a happy customer & paid on time. Even when dentists would often leave, I would stay and be given another dentist. During COVID, I was faithful and kept coming and paying for my visits. Front of house is excellent! Dental assistants are all excellent! Lots of dentist turnover, over the years but I was loyal through their changes. Just recently I have had the opportunity to get some crown work done. My implant specialist sent me to a dr, who was not Maria R's office. I still needed Dr. R's office for cleanings, fillings etc. Today I got a call from the front of house, that the Dr. said, "we cannot service you anymore." There was no reasoning, no discussion, no conversation. They didn't take the time to have a discussion with me. I know it had something to do with me going to a specialist for my crowns. But that is what we do. We go to specialists for specialty work. And the general dentist for our general work. It is very sad to be treated in such an uncaring and inconsiderate way after I was so faithful and happy there for so long. The lack of caring from the Dr. is high. It's VERY sad to see a dr who is unable to have a conversation to understand more. The dr should have asked me questions and had a discussion with me to figure out what I thought or asked my specialist questions. Or explained to me "why" they don't want me back at their office. Normally this wouldn't be a big deal. But I am SO EXHAUSTED from working/life/COVID and wanted to be at Dr. R's office for as long as they were there; because it's so close to my home and in my local community and how much I loved the dental assistants and front of house. How clients are treated is very much a part of being in business. Perhaps this is why Dr R has had so much turnover with her dentists. Lack of ability to have a conversation and get the other persons point of view and come to a united conclusion. I am very fortunate that my specialist was very happy to take my business immediately. Dr. Sibhatu is in Oakland and his office is looking forward to having me there. Thank you for reading!!

I switched away from Crown Dental Care in recent years due to a change in employer, which resulted…read morein Crown Dental being out of network and no longer having great coverage for services provided. But during my time here, I always found everyone here friendly and attentive. Run by a husband-and-wife team, Dr. Farahmand does the dental exams while his wife serves as the dental hygienist. Equipment here is very new, and they even have personal tv monitors directly in front of you to watch shows on during your appointment. Only small gripe I had initially was after my first appointment when they got my address mixed up in their system and put in my former dentist's address in as my own. Imagine my surprised when I received a confused call one day from my former dentist informing me that Crown Dental sent them my dental bill.

I would avoid this dental office if you are a busy working mom like me who is overwhelmed and…read moredoesn't often have time to get a second opinion. My experience was that Crown runs like a sales office where unneeded dental procedures are continually recommended to you. I regret having chosen this office for my dental care last year and trusted the advice given too many times. It is terrible to feel exploited by those entrusted to caring for something as fundamental as your dental well being.

I recently switched to this dentist office and I have zero regrets! All of the staff in the front…read moreare super friendly and professional they always explain the cost before proceeding with the work. I've been going with Dr.Lee and his assistant Yareli, they both are great at what they do, very gentle and friendly. I've never had an issue with waiting for my appointment like in other dental offices. Highly recommended to ask for Dr.Lee and his assistant for a good experience.

I went here today for an exam, took in copies of my exrays and the dentist seemed to be very…read moreconfused I told him I wanted another opinion because previous dentist have not done my dental work correctly, resulting in me losing teeth. The dr didn't finish the exam and said he's going to pass on working on my mouth. A complete waste of time, I told him I'd pay to get exrays at his office if that would help, he still passed on me. Don't waste your time here if you need work done that's not simple

Dr. Duong treats my wife who is gentle spirited and apprehensive of dentists. Our experience with…read morethe good Dr is that he really epitomizes Gentle Dental Care. Now, my wife looks forward to dental visits and takes great pride and care of her teeth. I really appreciate Dr Duong and his outstanding staff!

Dr. Duong is wonderful. Between himself and his care team, they do a wonderful job from check in to…read morethe actual work. The establishment is impeccably clean and quaint. I've had Dr. Duong as my go to dentist for over a decade. His work is very thorough, gentle and he has a wealth of knowledge and experience under his belt. No one likes going to the dentist but I love seeing Dr. Duong. I am also very glad to see his business thriving through the years in a very private small practice, as compared to larger corporations and other places with poor accommodations. Dr. Duong's office is special. I highly recommend him to everyone!!

The stuffs are very friendly and helpful. I had good…read more experience Doctor Benjamin was very patient

I hadn't been to a dentist in a while, so there were a couple bigger procedures I needed done. An…read moreold filling had come out, and I needed to get my wisdom teeth out. Dr. Rosales handled both very skillfully. The filling is on the outer face of my tooth, and it was immediately unrecognizable from the surrounding surface. Not to mention that he always calls to check on me and see how I've been recovering after the procedures. I'm still recovering from getting my wisdom teeth out last week, but I'm glad I came to him for it!