One bad apple can spoil a whole bunch. I'm about to do just that...I went here initially back in…read moreSept 2025. They use strong arm tactics were they pretty much try to convince to buy more denture work than you need. I only went there for simple dentures. This place left me discouraged and sad because this is the day and age we are living in now. The women there were condescending, and rude. I don't know what your experience was I can only tell you about mine. I have dentures why would I need to buy temporary dentures while wait for my new ones to be made? This was back in September I would have to be on a payment plan for a total cost of about $4800. To start the procedure I would make payments starting at $845. When I call today I got this rude genius on the phone claiming he was the office manager. He said he has been there for two months, and there is no one else I can speak to and the buck stops with him. First off dude the buck does not stop at you. He pulled up my old quote and told me that I would need to pay half up front $2300. I ask him why is that that is not what it was back in Sept. First he says "it a new policy", then I said since when. He then said "since September 2025". "Oh, how could that be when they gave me the price I told you". Get this he then said "Oh, they weren't really enforcing the policies back then". I asked to speak to a supervisor he put me on hold for a couple of minutes, then he can back, and said "there is no one else to talk to that what it his, and he's the highest I can go. So, he is Mr. Dentist of Vallejo. I dont think so that would be the district manager, and the Dental Board of California rude dude. These ppl have unscrupulous business practices. If I tell you what I want, and what I can't afford they continue to still badger and persuade you about a higher price denture. Furthermore, I already had x-ray from another dentist that told me I didn't need extractions. This dentist in Sept told me my dentist was wrong. When I told her I was not getting them she got an attitude. Why would I get my teeth pulled if it wasn't necessary. Again, these ppl are about money doing unnecessary dental work at you and your insurance company's expense. To each is own , but this is not a reputable business.

I set up an emergency appointment for a toothache and was able to be seen very early. The e-check…read moreup was very easy to use and I was able to get most of what I needed done right away. The office was clean, the staff were kind and patient and I was able to get my next appointment and next steps set up quickly. I definitely loved my visit and will be back.

They were able to get me in on an emergency vist. Excellent…read moreservice and very pleasant staff. I would go back if I lived here.

Decent dental place that takes my delta dental. Same day crowns. They were really thorough with the…read moreexam. This is my dentist now that I've moved from Sac.

I won't be returning to Galvin Dental. In fact I was disappointed by Galvin Dental services. It was…read morequite difficult to get through or get a response. When I went in staff told me I might need to start over to complete 3 pages or more of paperwork. When I said No, I wasn't interested in doing that (before staff found my initial paperwork to continue) the dentist said something audible (under his breath) in Tagolog in a derisive tone. There was also rap music playing with inappropriate curse words! The dentist did appear knowledgeable, however it seems your office pushes cosmetic dentistry. My estimates were quite high, whereas the Berkeley "Refresh" dentist I went to yesterday had a much lower estimate including a treatment plan to save teeth your office was going cap & crown. A 2.5 out of 5 rating. I know other educated professionals with high expectations most likely have the same experience. Ramona Mann MA

Nice clean facility but the lady in charge is beyond rude! I was told that my son who has braces…read moreneeds to have his wires removed for a standard cleaning. No problem I coordinated it since his orthodontist is only on Tuesday's and Thursday's and the receptionist knew this. They now don't have a hygienist available on either day but her rudeness about the situation is beyond me!

Very pleasant and attentive staff. Appointments are on time. The least painful dentist I've ever…read morebeen to for cleanings and also to replace a filling. I highly recommend!

I went with a family member to an appointment and wanted to share some feedback in hopes it's…read morehelpful. Over time, my family member has experienced a few frustrations that contributed to feeling unheard or not fully supported. One of those included calling multiple times over several weeks without receiving follow-up, though that was just one part of the overall experience. My first off-putting experience happened right when we walked in. There was no greeting, no hello, and no check-in--just brief eye contact followed by silence as they turned away. We weren't sure what to do, so we sat down. A few minutes later, my family member's name was called. While this may seem small, first impressions really matter and help set the tone for a visit. During our time there, I noticed another situation at the front desk that stood out. A client was waiting there for quite some time while staff were present. When he was finally acknowledged, he was asked, "Are you ok?" and then told, "Oh, I thought you were waiting for a ride." A simple greeting and asking how someone could be helped would have made the interaction feel much more welcoming. It wasted his time. After the client left, I overheard staff comment that "he could've said something." While that may have been said casually, clients shouldn't have to speak up just to receive assistance. The front desk is the first point of contact and sets the tone for the entire experience. I also overheard a phone call where the tone felt dismissive, with comments like "well, you called us, so I'm calling you back" and "I don't know what you need, you called us." After the call ended, there was further conversation between staff that seemed to make light of the situation and the patient. Hearing this while other clients were present felt uncomfortable. Overall, being attentive, welcoming, and mindful of tone and conversations--especially in shared spaces--goes a long way in making people feel respected and valued. I'm sharing this feedback in hopes it leads to a more positive experience for future patients. Since there's quite a bit of negative feedback here. This is your business-your name is on it. Your staff is a walking representation of you. They either help or negatively impact your brand. Customer service is a basic skill. Being kind, respectful, mindful and most importantly-professional, should be a non-negotiable. And based on the reviews, seems as though there is no accountably as the experiences seem to continue. Considering many of their patients may be senior citizens-there should be a standard with the overall experience provided. A standard to uphold and accountability.

I just finished my Invisalign treatment here, they are amazing! The staff is extremely kind and…read morehelpful and I was very happy to have my dentist who was understanding and did a great job!

I hadn't had any dental care in many years, and I used Yelp to find Crossroads. It's been a great…read moreexperience so far. From the front office to the hygienists to the dentists, the quality of care has been excellent. My teeth have never felt better (thank you Jaz, you are awesome!). Would definitely recommend.

Excellent dentist in Vallejo! Full range of dental care (cleanings, cavities, etc) plus cosmetic…read moreoptions like braces, veneers and implants. Friendly staff and Dr. Alex is a great dentist - made sure I didn't feel a thing during my procedure (was fully numbed) which I really appreciated. They take Delta Dental insurance. I highly recommend them!

I went for a routine cleaning today and had a new cleaning tech and a new doctor. I was told the…read morebusiness has been sold. I left without being looked at by the doctor. Overall, this was a very bad experience for me. I have anxiety about the dentist. Dr Cervantes was always gentle and aware and helped me better my dental hygiene. Today, however, the cleaning started, and I don't think the tech had even read my chart. After the cleaning, which was painful and I did not get a flossing or the normal medicine, I met a new doctor. If I would have known what I was walking into for this apptmtn, I could have mentally prepared myself. However, to walk into this unprepared with anxiety, was horrible. I went to my car afterwards and cried. I will not be going back. Ithink Bianca is still there and she is excellent with anxiety, but I felt so embarrassed and somewhat taken advantage of that I will be getting a new dentist.

Thank you Dr.Clift, for always making my son feel welcomed when he comes to your office for his…read moredental appointments. I appreciate the positive feedback that you provide to me regarding my son. You and your staff are simply awesome. Sally, Jessica, and Raiven. Thank you guys for everything.

UPDATE: My son's middle tooth was extracted! Just the middle one, and NO ROOTS WERE CRACKED!! If…read morethis license dentist tells you that if you go somewhere else, they're gonna tell you the same thing, GO somewhere else! If I would've listen to her, my son will be missing three teeth in the front right now instead, that one tooth got removed. Thank God for his power and the discernment he has blessed me with!

Not good. What could…read morebe wrong? Incompetent? Or dishonest? Hard to tell. No way. I do not want these people taking a drill to my teeth.

I have texted and called this office for an appointment. It's been over a week and they have not…read morereturned my call. :/

Dr. Salacup is a terrific dentist. He did my crown and three new fillings and has also been doing…read moremy routine exams and cleanings. Gentle, kind and especially detailed. His work is perfect. His staff - also the best, from the ladies who check us in, to his assistant. I'm really impressed. I had been seeing a dentist in Napa, but honestly, Dr. Salacup's work is every bit as good as the overpriced dentists where I live. Worth the drive to Vallejo!

I went in for a simple extraction and Dr. Salacup insisted that I have a bone graft, which I don't…read moreneed so that I would have to pay and extra $400 out of pocket. He refused to see me if I didn't get the extra procedures.

Had a really great experience at Glen Cove Dental. They were able to fit me in quickly, which I…read moretruly appreciated. Dr. Jacquie was very efficient and explained everything clearly in a way that was easy to understand, which made the whole visit feel stress-free. Cindy in the front office and the dental assistant, Avarie, were incredibly friendly and welcoming, and the appointment ran smoothly from start to finish. Overall, it was a very positive experience, and I would definitely recommend them to anyone looking for a great dental office!

In 12 years the quality of care hasn't changed, even though my relationship with the dentist has…read more After moving overseas for 5 years, they picked immediately back up with my continuity of care. I've had Invisalign since returning and my regular maintenance. I've also started using a Flaus flosser and NOBS toothpaste which has been a game changer. My last visit was the best progress report my gums/teeth have ever gotten and may I say that I actually love going to the dentist now?! Everyone is lovely and I can't speak highly enough of the updated equipment and techniques they use as well. 10/10!!!