They were able to get me in on an emergency vist. Excellent…read moreservice and very pleasant staff. I would go back if I lived here.

Decent dental place that takes my delta dental. Same day crowns. They were really thorough with the…read moreexam. This is my dentist now that I've moved from Sac.

A Luxurious Dental Experience Like No Other!…read more If going to the dentist has ever felt like a chore, let me introduce you to Dr. Alex Chaney a game-changer in the world of dentistry. From the moment I stepped into the office, I knew this wasn't just any routine visit. The atmosphere? Elegant, relaxed, and effortlessly comfortable. The professionalism? Impeccable. The technology? State-of-the-art. Now, let me tell you something....I'm past 50 plus years old and never in my life have I experienced such peace during a dental procedure, let alone one involving drilling and Novocain. And get this I actually fell asleep in the chair That's right, I was so at ease that I dozed off mid-procedure. Apparently, that's the ultimate compliment in the dental world and trust me, Dr. Alex Chaney and his team deserve it. If you're looking for a dentist who redefines what it means to care for your teeth while making you feel like royalty in the process, Dr. Alex Chaney is the one. Five stars isn't enough ******************

My whole family is now going to Chaney. My daughter is 6 and did well at her appointment, which…read moremeans the dentist was gentle and careful. The office is definitely dated compared to our previous dentist, and they are still up to date. The staff is great and my wife really likes the hygeneist, which is another good sign. Finding a new dentist is challenging and J have had bad experiences in the past. This time, we hit a home run. I am glad that we found Dr. Chaney!

I won't be returning to Galvin Dental. In fact I was disappointed by Galvin Dental services. It was…read morequite difficult to get through or get a response. When I went in staff told me I might need to start over to complete 3 pages or more of paperwork. When I said No, I wasn't interested in doing that (before staff found my initial paperwork to continue) the dentist said something audible (under his breath) in Tagolog in a derisive tone. There was also rap music playing with inappropriate curse words! The dentist did appear knowledgeable, however it seems your office pushes cosmetic dentistry. My estimates were quite high, whereas the Berkeley "Refresh" dentist I went to yesterday had a much lower estimate including a treatment plan to save teeth your office was going cap & crown. A 2.5 out of 5 rating. I know other educated professionals with high expectations most likely have the same experience. Ramona Mann MA

Nice clean facility but the lady in charge is beyond rude! I was told that my son who has braces…read moreneeds to have his wires removed for a standard cleaning. No problem I coordinated it since his orthodontist is only on Tuesday's and Thursday's and the receptionist knew this. They now don't have a hygienist available on either day but her rudeness about the situation is beyond me!

I've been going to Ruth since I was a child. I'm an adult now and let me tell you, this is still…read morethe nicest most patient and gentle dentist ever! She does the best cleanings and also takes her time and finds out what steps you need to take to have healthy teeth!

Great, high quality care. Staff are friendly and accommodating. My routine cleaning and X-rays were…read morea breeze.

Excellent dentist in Vallejo! Full range of dental care (cleanings, cavities, etc) plus cosmetic…read moreoptions like braces, veneers and implants. Friendly staff and Dr. Alex is a great dentist - made sure I didn't feel a thing during my procedure (was fully numbed) which I really appreciated. They take Delta Dental insurance. I highly recommend them!

I went for a routine cleaning today and had a new cleaning tech and a new doctor. I was told the…read morebusiness has been sold. I left without being looked at by the doctor. Overall, this was a very bad experience for me. I have anxiety about the dentist. Dr Cervantes was always gentle and aware and helped me better my dental hygiene. Today, however, the cleaning started, and I don't think the tech had even read my chart. After the cleaning, which was painful and I did not get a flossing or the normal medicine, I met a new doctor. If I would have known what I was walking into for this apptmtn, I could have mentally prepared myself. However, to walk into this unprepared with anxiety, was horrible. I went to my car afterwards and cried. I will not be going back. Ithink Bianca is still there and she is excellent with anxiety, but I felt so embarrassed and somewhat taken advantage of that I will be getting a new dentist.

I just finished my Invisalign treatment here, they are amazing! The staff is extremely kind and…read morehelpful and I was very happy to have my dentist who was understanding and did a great job!

I hadn't had any dental care in many years, and I used Yelp to find Crossroads. It's been a great…read moreexperience so far. From the front office to the hygienists to the dentists, the quality of care has been excellent. My teeth have never felt better (thank you Jaz, you are awesome!). Would definitely recommend.

Aug 14. 2025 12 pm four stars…read more We stopped in today get a second opinion on a four thousand dollars of upcoming dental work. So glad we did. Jean at the front desk is very helpful explaining the dental options and insurance numbers. The dental assistants are charming, friendly and quick. I was trying to check them for wedding rings in hopes for my single son. I'm sad yet happy to report they all wear gloves. The best though to me was Dr. Castillo. A refreshingly honest man. He actually told me that I could put the dental work off for the time being. Oh Doctor. By the way. I believe a bit of a pad attached to the top and or bottom of your front door might help alleviate that horrible metal on metal slamming noise made every time the front door closes. So I'm going to stay with my current tooth in my head for now, the wife will save $1400 compared to our other quote and the 20 year marrage to my last dentist is over.

Absolutely wonderful office and staff! Their team is respectful throughout the entire visit. They…read moreare upfront about costs and insurance coverage. Dr. Castillo has done beautiful work with all my dental needs and is extremely professional. I have not had a dentist this caring and trustworthy. They are not judgmental nor aggressive in educating and encouraging healthy dental practices. I highly recommend this office!

Definitely I recommend Dr. Gupta. She's very caring and professional. She did an amazing job taking…read morecare of my teeth and even did extra work. Dr. Gupta will listen to your concerns and explain what's the best treatment. I will definitely return to Western Dental.

I warn you now, never ever go here!!! I thought I had bad experiences with dentists earlier in…read morelife, boy was I wrong. This place is a money hungry, assembly line of torture. I will be demanding a refund, and I am considering further action. I was in so much pain and very anxious about my visit. Only two people in that office cared that I have this fear. One was the very nice girl on the right at the front. The other was the amazing tech who did my X-rays. She spent so much time with me. She coached me and guided me through the whole X-ray process. That was another phobia of mine, but she made it easy; I wish I could thank them both for it. They were amazing!! After that, it was all about making me spend more money once insurance paid. I agreed to see the oral surgeon and made an appointment. I had concerns before the oral surgeon's appointment, plus my script was called into the wrong pharmacy, so I tried calling the office. Good luck with that. You will be constantly rerouted to a call center with employees who know nothing about dental. All they say is, I'll try to call the office, and then they you are told, "well, they aren't answering." That's all you get!! No answers, no nothing. I got hung up on several times when I asked, "so what do I do now?" One call center employee said, "maybee you should go into the office and talk to them." Seriously? Once in for my surgery, I waited 2 hours in the lobby. Mind you, I've expressed my fears and anxiety. It's real! I'm scared to death of the dentist. 2 hours!! So my anxiety is just building at this point. They call me back finally and put me in a chair and then left me alone for another 30 minutes. Finally, some guy comes in and I once again try to express my fears. He asks, "well how bad is it?" I say really bad, I'm a grown man but I'm almost in tears," he then just walks out. Nothing. 20minutes later a different guy walks in and starts prepping a tray, not acknowledging me at all until ask if he was gonna be in there with me. He says, ya, and I again expresses my fears. And again he walks out, nothing. The oral surgeon finally comes in, this is now 3 hours after my scheduled time, he doesn't say anything to me but grabs the needle and comes at me. I freaked. I closed my mouth and said NO. He leans against the counter and stated, " If you can't handle it you can go somewhere that will sedate you." What kind of bed side manner is that?? I really needed this work done as I was, and still am in so much pain. I let him work on me but it was not pleasant. He numbed me up but I knew it wasn't enough. As soon as he grabbed the tooth I yelped. It hurt right away and he said "hold still!" I kept trying to say, not numb, not numb! Then he pulled. None of this was okay, and now I'm still in pain. On top of this I agreed to bone graphs. I should have known better. That is a total scam! Today, 2 days later, one of my stitches fell out. That's not suppose to happen. I'm a Surgical Tech, stitches don't just fall out after 2 days, and btw, bone graphs take longer than 3 seconds. I knew I was getting scammed, but I was so anxious and in so much pain I let it happen. I'm pretty sure there is now more infection from his work than before. I'm bleeding with an open gap in my gums, extreme pain, and I can't get anyone to answer the phone at the office. Just choose another dentist office. Trust me! Please never go here!!!!!!!!

Dr Ray at Mission St Office is so personable and caring that He takes your mind off the Dental…read moreprocedure for those of us with fears. The staff is accommodative and friendly.I feel also that I ve found a Dentist that seem to show more interest in care than greed. Gives care that's needed.

Coming to the dentist is not one of my favorite things IN GENERAL. I've been coming to Dr. Caoili…read morefor years now and I've always received great care from the whole team. Any concern I had was always addressed and her team always made coming to the dentist an easier task for me. However within the recent year, I've had TWO of my appointments now rescheduled without notice. I wasn't informed until I received a confirmation call for a completely different appointment date than what was originally discussed. I usually book my appointments in advance to work around my work schedule and any events I have going on. I even add my appointments to my calendar before leaving the office to avoid miscommunication. During the most recent uninformed rescheduling, they were demanding me to come in THAT SAME DAY I answered the call to make up for the appointment despite already telling them I was out of town. My overall experience unfortunately turned a complete 180 especially since I've been receiving great care for years.

Very pleasant and attentive staff. Appointments are on time. The least painful dentist I've ever…read morebeen to for cleanings and also to replace a filling. I highly recommend!

I went with a family member to an appointment and wanted to share some feedback in hopes it's…read morehelpful. Over time, my family member has experienced a few frustrations that contributed to feeling unheard or not fully supported. One of those included calling multiple times over several weeks without receiving follow-up, though that was just one part of the overall experience. My first off-putting experience happened right when we walked in. There was no greeting, no hello, and no check-in--just brief eye contact followed by silence as they turned away. We weren't sure what to do, so we sat down. A few minutes later, my family member's name was called. While this may seem small, first impressions really matter and help set the tone for a visit. During our time there, I noticed another situation at the front desk that stood out. A client was waiting there for quite some time while staff were present. When he was finally acknowledged, he was asked, "Are you ok?" and then told, "Oh, I thought you were waiting for a ride." A simple greeting and asking how someone could be helped would have made the interaction feel much more welcoming. It wasted his time. After the client left, I overheard staff comment that "he could've said something." While that may have been said casually, clients shouldn't have to speak up just to receive assistance. The front desk is the first point of contact and sets the tone for the entire experience. I also overheard a phone call where the tone felt dismissive, with comments like "well, you called us, so I'm calling you back" and "I don't know what you need, you called us." After the call ended, there was further conversation between staff that seemed to make light of the situation and the patient. Hearing this while other clients were present felt uncomfortable. Overall, being attentive, welcoming, and mindful of tone and conversations--especially in shared spaces--goes a long way in making people feel respected and valued. I'm sharing this feedback in hopes it leads to a more positive experience for future patients. Since there's quite a bit of negative feedback here. This is your business-your name is on it. Your staff is a walking representation of you. They either help or negatively impact your brand. Customer service is a basic skill. Being kind, respectful, mindful and most importantly-professional, should be a non-negotiable. And based on the reviews, seems as though there is no accountably as the experiences seem to continue. Considering many of their patients may be senior citizens-there should be a standard with the overall experience provided. A standard to uphold and accountability.