Asked for dry cleaning service and obviously there is more than one option that was not explained…read moreto me. Did not listen to my request and lied when asked instead of at least apologizing. The laziness and lack of accountability just cost me $300. And the rude laugh was a complete different story.

I tried these folks out for the first time last week. Even though they had had a boiler burst and…read morethe locations of each item were lost, the guy at the counter was able to cycle through the clothes on the rack and find mine. Things happen, and they were able to keep this customer happy. My clothes all came out great, and at a reasonable price. I'll be back.

LIFE SAVERS!!! The…read moreday before my wedding, I got a brilliant idea to wash and dry clean 20 tablecloths for my reception. Lo and behold- I created more wrinkles than the packaging they came in with. They looked HORRIBLE! Panicking- I called several dry cleaners with no luck. Appearance Plus cleaners took the job and had them wrinkle free within HOURS!! I cannot thank them enough! I HIGHLY recommend them to anyone! The staff is friendly and helped a panicked bride out!

very high quality service. team goes above and beyond to make sure your order is done right!read more

I was spending some time in the area and decided to get a new pair of jeans fixed. I got a good…read moredeal on designer jeans because the zipper was missing the pulley. I stopped by to support a local shop and a young lady told me, on a Saturday, my jeans would be ready by the following Saturday for less than $20. I show up the following Saturday and a different young lady tries to give me several wrong clothing items. I explain to her I just have jeans. She comes back to say they're not here, she has no idea where they are. What? She says she will go get a manager. An older man also has no idea where my jeans are then proceeds to tell me they might with a seamstress, he has no idea when they'll be done, how there's a national shortage on pulleys for zippers (huh?), and he'll call me soon. He said the employee never should have said one week. He promised to ship me the pants once found, free of charge to take of the hassle. I explain that I have one more weekend there and can stop by the following Saturday. He is relieved, I leave, hoping they find my jeans and a pulley. I get a text on Tuesday that my jeans are in and ready for pickup. I show up the following Saturday. A different young lady helps me. My total is $28! Mind you, I didn't get these dry cleaned, they are still brand new and only needed a pulley. I was also told by the manager that these would even be shipped for free, I was just being nice by stopping back by. I asked if that was really the price, told that's what I owe to take my jeans, so I reluctantly did, but wow. What a mess! My jeans are fixed perfectly, 5 stars on the seamstress' work, but 0 stars for the false promises on when I'd be able to pick up and for how much. I never asked for anything for free but to charge me significantly more than quoted after the item went missing and telling me it would be free? Come on, stay true to something you said! The lack of effort/keeping their word and inability to know where a customer's item is screams unprofessionalism. I cannot recommend this place any less.

Price extremely expensive , cleaning ok. Pieces cheaper elsewhere , not returning. Definitely found…read morea more economical alternative

Great service & reasonably priced for the items I took to have dry cleaned. Promised when they said…read moremy dry cleaning would be ready for pickup.

###UPDATE### The prices are competitive for dry cleaning,…read morebut don't expect them to attempt to get any stains out. Multiple times we have gotten clothes back with tags saying "a stain was detected". But they don't try to get them out. I'm not sure what they do when they dry "clean". Or there is a stain and they don't mark it at all. They have delivery service but make sure you don't want to keep any wreaths or decorations that you may have on your door. Their delivery driver destroyed a wreath that was irreplaceable. He grabbed the wreath from my hook on my door to hang a shirt that was supposed to be folded. My husband called the store and I received a call back from someone stating that she was the owner and wanted to "fix this" I called the number back and left a message and have heard nothing since. Apparently she doesn't want to fix it. I don't know how she can. I mean irreplaceable means just that. So obviously they have lost a customer.

Came in to pick up my dry cleaning. Have been using them for a few months with no issues. They were…read moreable to clean a few polos within a few days. Service is meh. Non of them seem happy to be there. Store itself is a bit outdated. The store could use a deep clean and dusted. Prices seem reasonable. Will come back next time I'm in need of a dry cleaning.

I had an excellent experience and results bringing in my mother's 50-year-old wedding gown for…read morecleaning. The gown needed a good cleaning and to be pressed well after 50 years untouched and aging in a cedar chest. Bridgetown did a great job with the cleaning on the dress, its stains, and the lace. Wonderful, reasonably priced.

Fast service. Dropped two coats and a pair of slacks off. And they were in less than two days. I…read morewas on a time crunch and they were able to accommodate me. I was happy to use a small business. I'll definitely be back

Bad customer service. We've been taking our shirts here every week for three months and noticed…read morethat buttons were being broken -- but then today we got all the shirts back and one white shirt was covered with blue stains when we pointed out to the gentleman taking care of us he got argumentative and asserted that was there when he got it, which these were obviously stains from an iron on the edge of the collar, and there had never been stains on the collar ever. He insisted it came in with blue spots all over it. Never will go back.

Poor communication on their part. I dropped off a dress that had a belt with two gold claps. One…read moreclap was returned in a bag. She said it happened when I dropped it off. But if that was the case, why didn't she tell me? And if it happened when I dropped it off, how does she have both pieces? Clearly, she was not telling the truth. Im disappointed. I always support local business. I won't go back. She never said anything when I picked up the items. She actually had to go search for them because it was not on the first rack. When I got home, I took the plastic off and saw the bag. When I called, she denied everything.

The best ever dry cleaners. The owner he helped me out when I needed drycleaning on very short…read morenotice.

Their work is exceptional, reasonably priced and, they are conveniently located. Their customer…read moreservice is great too.

I don't have a ton of dry cleaning, by during the winter I have a few sweaters that require it. I'm…read moreacquainted with the owner of Cleaner Concepts so I decided to start using his business. I got exceptional service from the employees and the prices are better than other cleaners in town! And they're quick! I love being able to pick stuff up next day! I had a Sherpa pullover that I needed cleaned between two business trips (I was only home for 2-3 days between the trips). They were able to get my item cleaned in time for me to pack it for the 2nd trip! All other cleaners I called told me it would be longer. I was and am so grateful for Cleaner Concepts and their efficiency.