We use Widmer's on Montgomery Road for dry cleaning, my husband's slacks and dress shirts, and have always received outstanding service. The garments are properly cleaned and pressed, and stains are taken care of quite well. The staff are friendly and greet us by name, particularly Kellie, Odessa, and Jim. Lisa F. read more

I am pleased with Widmer's dry cleaning. The item I had dry cleaned was an inexpensive Jeans jacket and was told they could not guarantee the color would not fade but it is perfect and I am grateful for the excellent job they did. They were very pleasant and I do appreciate their concern. I give them a five star rating. read more

I have been a loyal customer of Widmer's O'Bryonville moving to Cincinnati. I have used their dry cleaning and alterations services. I always appreciate their friendly service which is why I keep coming back. I chose to rate four stars because the dry cleaning is pricey and I have had multiple items come back not cleaned (white coats) unless I specifically asked for them to be hand washed which is of course an additional charge. I have never had this experience at other dry cleaners. The extra boost in rating is because I adore their alteration services. I find them to be very reasonably priced and well done alterations. read more

Took two sport jackets here. Came back with "bubbles" in the fabric. They said it had nothing to do with the dry leaning. I will never go back. read more

I have been a Widmer's customer for over 30 years. Let me share my experience today. Stop by to pick-up Christmas and Thanksgiving dinner napkins that needed to be re-pressed due to very poor quality (poor is a kind word). The napkins were pressed properly this time however not sure why the Christmas napkins were bi-folded while the Thanksgiving napkins were tri-folded. One of holiday tablecloths which also needed to be re-pressed due to wrinkles was returned with, it appears, the same wrinkles. Next we have a blazer and two pair of dress pants. They appear OK as I inspected all three items contained in one plastic bag. What happen to individual bags? I hang my pants in a different area than the jackets. Must be the customers responsibility to re-bag. Maybe it's margin improvement , one plastic bag at time. The bill was $39 +. I presented a fifty dollar bill. His response was that a fifty would throw-off his cash. Since I had nothing smaller than a fifty , I spent the next five minutes knocking on doors in the strip center trying to brake a fifty in order to get $10 + in change without throwing off his cash drawer. Hope your day is going better than mine. read more

I'm a first-time customer with Widmers. I have to agree with a previous customer review that Widmers is EXTREMELY overpriced. I took a two-piece suit (sleeveless dress and long jacket) in for cleaning. The cost was $50!! They charged me $23 for the dress and close to $27 for the jacket. That pricing is absurd. Perhaps they should focus solely on commercial cleaning. Their personal line of the business is extremely overpriced. read more

My husband plays Santa Claus every December. Had to take his Santa suit to the dry cleans for this year. Of course, I lost track of time and next thing I know December's 1st is right around the bend and of course its the Monday before Thanksgiving when I realize this. I admit, I called a few other local dry cleaners thinking they may not be as expensive or take as long as I thought Widmers was going to take. Last year was the 1st year I had come to them because they have a drive-through. I am handicapped so this was an absolute plus for me. One dry cleaner said that they would be able to have it for me Friday and everyone else, incl. Widmers, had said Saturday. This made me nervous as his gig was Sunday. What if something happened to the suit? I would have very little or no time at all to find a replacement! But knowing the fantastic job they did the year before and remembering they had a drive-through, I called them back and explained my situation and I apologized profusely for such short notice but please was it possible to have it on Friday? I told her we had used them last year and didnt want to trust anyone else. She assured me they would have his suit Friday by 4:30. With so many Companies and people not keeping their word anymore, I have to say Widmers went that extra mile and kept their promise. Thanks for doing such a fantastuc job and an extra BIG shout out for accomodating my short notice!!! I would reccomend them to anyone!!! read more

I have been using dry cleaning services for many years. Some I have chosen were based on location, some based on price. Overall final decisions were based on all aspects. About 4-5 months ago I decided to try the Widmer's in Kenwood on Montgomery Rd. Hands down, BEST choice ever. Not only top quality cleaning, price a tad high, but.... service and customer service heads and tails above any and everyone else. Greeted by name not a phone number!! Beth the Manager always a smile, kind words and most important. Customer service and validated your satisfaction with the service they provide. I'm there at least once a week. At a time when being polite, nice, friendly are forgotten. Beth and her staff are outstanding. I know quite a few other customers and all agree!!! Beth and staff A+++ customer service read more

Widmer's representatives tell you they use "special chemicals" to dry clean your clothes that no other cleaners has. It's quite simply untrue. I have had to send several shirts back when their "special chemicals" failed to clean them. Finally went to a competitor that was able to remove the stain the first attempt. On a recent trip, I dropped off a "tuxedo" shirt to be laundered. Upon pickup they had charged $23 for one shirt. My business partner had his laundered for $3 elsewhere. Suits cost over $20 for dry cleaning. The prices are outrageous and nowhere in this region have I seen prices even close to this high. Save your money and go elsewhere for 25% of their prices (which aren't listed by the way). Luckily my wife finally fell out of love with the marketing gimmicks of this place. read more

I brought in two wool rugs to be cleaned. They both came back in worse shape than when I brought them in. The manager did refund my money, but now I am out two rugs. I would have been better off bringing them into a rug store that cleans rugs by hand instead of putting them in a machine. Actually, they'd still look better if I bought a can of rug cleaner and cleaned them myself. read more

I had them clean and preserve my wedding dress. It was expensive (as they all are!), but Widmer's did a beautiful job. I almost wanted to wear my dress again. read more

I'm always pleased with the results when I have a suit or garment cleaned here. I agree it's a little more expensive than some competitors, but it's worth it. I dry clean my most precious and valuable clothes and don't want them to lose their integrity or quality. The staff is always friendly and flexible with pickup times. I find them to be very convenient. If you are a repeat customer, they will mail you coupons. read more

Wow. I mean, WOW! $20 for a shirt and pair of pants? I didn't think it was possible to pay $10 to get an article of clothing dry cleaned. I honestly don't understand how this company is such a big name out here with the prices they charge. Unbelievable! read more

I have been a customer for 9 years and Widmers just ruined a wool jacket that had never been cleaned. They had charged me to clean the jacket and when I asked for my money back because they ruined my coat, the manager in Montgomery said "No". So, my advice is to find another cleaners because they don't care about customers satisfaction, just your money. read more

TURN AROUND AND GO SOMEWHERE ELSE!! Widmer's ruined my favorite BCBG dress. They melted the beading to the fabric, it is beyond repair. Diane at the Montgomery store told me to go to Nordstrom or BCBG for reimbursement - ARE YOU KIDDING ME!! This is a dress I have had dry-cleaned multiple times in the past, never at Widmer's I will point out. Diane told me they are the best but weren't willing to do anything more for me because it wasn't their fault. My favorite go to black tie dress - forever gone!! RUN I TELL YOU RUN!!! read more

Holy Cow talk about over priced! I recently moved from chicago where I had my dry cleaning picked up and cleaned and delivered in 24 hours and the prices were 1/2 - 1/3 the prices of this place! I was charged $18.30 for a dress here, where I had to pick it up and it took 4 days, and my old place was $8.45! This place is running a racket! STAY AWAY read more