We had such a positive experience here despite seeing some negative comments online. Our 11 month old chameleon suddenly got sick right before a trip, and we were honestly panicking and didn't know what to do. Bryan was incredibly knowledgeable, empathetic, and helpful through the whole process. Even though he's not a vet, he took the time to ask us detailed questions, observe our chameleon's movements, and help us troubleshoot possible causes. We learned so much from him, especially about improving our UV lighting setup and overall husbandry. He gave us realistic options based on the time and resources we had before leaving town, which we really appreciated. We're so glad we stopped by before our trip because we genuinely were worried our little guy might not make it. Bryan's guidance helped us feel much more informed and prepared. You can tell he truly cares about reptiles and wants owners to succeed. read more

This place was filthy. The smell of poop and dirty cages was unbelievably. The reptiles looked uncared for . It was heartbreaking!

You can get the same box of hornworms with food at Paramount Reptiles for $15. They were trying to charge me $45.

Healthy, Tame Rhino Iguanas & Incredible Collection! I first came across JTK Reptile at the Fairplex Expo, where I spoke with one of their staff members. They were friendly and knowledgeable, which inspired me to visit their shop in person. At the shop, I met Brian, the owner, who is incredibly passionate and knowledgeable about reptiles. He took the time to answer all my questions and offered valuable advice on care and enclosure setup. I purchased a pair of Rhino Iguanas, and they are absolutely amazing super very tame, healthy, and easy to interact with. You can tell they were raised with a lot of care and regular handling. Also, the collection at JTK Reptile is outstanding so many impressive and well-cared-for animals. It's clear Brian takes pride in what he does. If you're looking for top-quality reptiles and expert guidance, I highly recommend JTK Reptile. Great animals, great service, and a truly passionate amazing! read more

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Incredible shop, Bryan is a wonderful human being and CARES DEEPLY ABOUT THESE CREATURES. He saved the life of my beardie by giving me his best advice on curing its illness (fungal infection) and now he is doing 100% better and is very healthy thanks to Brian's advice. read more

JTK Reptiles - Bearded dragon - Reptile Shops Near Me - Long Beach, California

The way they keep some of the animals in the store is beyond depressing. Right at the door they keep Tortoises that do not have enough room to even turn around. If you are getting into this hobby please go elsewhere to get better advice on how to keep your reptiles safe, healthy, and happy. Reptiles require specific care to thrive, and what I saw today made it clear that proper standards are not being met. I left feeling sad for the animals and concerned for anyone who might unknowingly purchase a sick or stressed reptile. I strongly recommend avoiding this shop until significant improvements are made in animal welfare and husbandry practices. read more

Impressive collection of reptiles not so friendly owner, very dismissive even after we purchase things lol seem preoccupied doing everything else but trying to help us wife was friendly. read more

I visited JTK Reptiles in person and was very disappointed by what I saw. The store smelled strongly of waste, and many of the enclosures appeared cramped or dirty. Several reptiles had no visible water or enrichment, and the overall environment felt more like a storage unit than a responsible pet shop. When I shared my honest review elsewhere, the owner responded by calling me a liar rather than addressing the concerns. I've since learned that many others in the reptile community--on Reddit and FaunaClassifieds--have shared similar experiences, including reports of unhealthy animals, unprofessional behavior, and threats toward customers. In my opinion, this shop seems more focused on sales and appearance than proper animal care. Be cautious, especially if you're new to reptiles. I encourage anyone curious to look into reviews beyond Google, where only glowing comments seem to survive. I truly hope conditions improve for the sake of the animals housed there and that the owner learns to accept criticism and change his ways. I doubt it since the reviews about this have been happening for at least 8 years. I've been in love with exotic animals for the last 20 years, I've been to stores in multiple states and this one is by far the worst, and it doesn't help the owner won't accept any criticism from honest people. Grow up Brian! Response to Brian - I didn't say it was today you whacko. read more

I have been to many reptile shops before & no place could prepare me for the condition of this shop. The smell was over bearable, flea and gnats in your face as you walk around, terrariums full of feces, dried water bowls. There is no excuse for any of these conditions, owner replies to people claiming it's because of "amount" of reptiles yet i've never seen this issue anywhere else before, you don't sell soap and flowers you claim but no reptile store should smell like this. Large snakes kept tanks I wouldn't even keep a hamster in! I've never felt so bad for an animal. Instead of spending your time bad mouthing to half these reviews why not clean the feces off the walls of your enclosures? These animals deserve so much better. I was truly saddened walking out of here yesterday. Many of the 5 start reviews seem to be from years ago, clearly things have gone downhill since then. read more

I've been interested in reptiles and arachnids since I was a kid and have visited many reptile stores in So cal. Nothing prepared me for the conditions and smell of this store. During the pandemic i was looking for feeders for my snake since the shop in Bixby Knolls I frequented and trusted closed. Mostly I also wanted to stay local too instead of going all the way to Westminster to Reptile Factory. This shop gives the hobby a bad name. Animals are in way too small enclosures and the smell hits you from across the parking lot. I even tried to give the shop another chance as we go to the donut shop next door but things have not improved and I would not trust feeders from here for our snake. Reputable shops do not smell like this, nor are animals kept in such confined conditions. I hope these this shop is shut down and the reptiles can be rehomed to cleaner and proper environments. read more

The best selection and wonderful service of any reptile store I've even been in. I've been obsessed with reptiles my entire life so I've been in many shops so I can tell you that Bryan is the most knowledgeable around. Does it smell horrible when you walk in? Of course! If you k ow anything about reptiles you know what they eat.. and what you eat eventually.. well you get it. The cages are clean and best of all these animals are happy and well cared for which is super important when breeding and raising reptiles because you need them to be socialized. Socializing reptiles takes a ton of time and patience o the fact that you can safely handle everything in his shop is truly incredible. Sadly most people looking for a reptile as a pet have no idea what they are getting into so Bryan is a wonderful resource for anyone who is serious about being a responsible reptile owners:) read more

This is the place to go for all your reptile needs and information. Their selection of reptiles is amazing and they are incredibly knowledgeable about all reptile husbandry. read more

JTK Reptiles - Babies hatched from eggs eventually grow up - Reptile Shops Near Me - Long Beach, California

This place makes me sick to my stomach. The first thing that hits you when you walk in is the smell. There are a lot of cages riddled with feces. Cages far too small for the animal they are housing. You'll find enclosures without water put out. You'll find reptiles who appear emaciated. You'll hear the owner chatting away on his Instagram live instead of doing whatever it takes to give these creatures a more comfortable space. I told my boyfriend about it and he thought I was exaggerating until he came in with me. He couldn't stand in the shop for longer than three minutes. He's not the biggest animal rights advocate- yet he still pushed me to contact organizations to shed some light on the disgusting way these animals are kept. I can only pray this shop is closed and these animals are rescued. read more

We leave 100 stars. Brian is so knowledgeable and friendly. He helped us find the perfect new addition to our family; a healthy juvenile bearded dragon! We have had lots of questions about diet and basic care and he really hooked us up. I highly recommend visiting and having a conversation with Brian if you're n the market for a reptile or need any supplies! read more

JTK Reptiles - Beardie! - Reptile Shops Near Me - Long Beach, California

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amazing place very clean and knowledgeable about the animals that are available and great vibes and wonderful people highly recommended go visit that place read more

This place was great! I've been coming to Jtk since I was a young kid. They have a huge variety of reptiles from small spiders to huge snakes. Bryan has a ton of different monitors including green anacondas. Still waiting for him to have my dream lizard in stock, but I would definitely recommend him to anyone who's interested in the reptile hobby! read more

Great reptile shop, excellent customer service. Obtained a lot of great information Bryan was very informative. I got my first bearded dragon! Meet speed bump read more

JTK Reptiles - Bearded Dragon - Reptile Shops Near Me - Long Beach, California

Very dirty enclosures, small spaces for huge tortoises, smells rancid. Idk much about reptiles but it didn't seem like the owners care for the animals properly. It was honestly really sad seeing all the animals swimming in their poop water. read more

Owner doesn't take care of his animals. Enclosures disgusting with poop everywhere and water bowls dry. Not a care in the world for these reptiles. Support a different reptile store, because this owner doesn't care for the wellbeing of his animals. I can't imagine the feeder insects & rodents health. I wouldn't come here to buy feeders for my reptiles either since I don't know what type of parasites they would be carrying. read more

Took my son to this reptile shop and got treated like a customer supposed to nothing like that reptile shop in Downey that didn't even have the curtesy to show me anything I was interested in anyhow JTK reptile's had what I was looking all over town one stop here and found everything I needed and more thanks buddy appreciate the information you shared with us also definitely will be going here from now on! read more

JTK Reptiles - Queen bee ghost ball python! - Reptile Shops Near Me - Long Beach, California

Great reptile shop with healthy animals and friendly staff who are informative. Highly recommend as a reoccurring customer. Got my first snake here. read more

I honestly have no idea how this place has 4 stars, this place is absolutely depressing, the reptiles tanks are disgusting, they look like they have not been cleaned in weeks. Ive looked at the comments seeing how people with low reviews get bad mouthed by the worker of this company just because they are telling the truth. They have monitors in smalls tanks larger tortoises in containers, I honestly expected better of this place but after looking around I felt so much sympathy for the reptiles. I literally just came in today to look around see some decor but the place was just horrible. I honestly encourage people to buy elsewhere and not suppose this kind of business, these animals have feelings And deserve to be cared for properly!! read more

Bought feeders here for my snakes for the first time because I was in the area and the following days later I find MITES on my snakes whom I fed the rodents to. I usually buy feeders from a shop i've visited for a year and I have never gotten any sort of issues but the one thing I changed was the feeders. The actual owners keep this shop in FILTH. The reptiles are beautiful but the abuse of how they're being treated should be resolved. I understand that snakes sometimes poop in their bowls but the amount of poop left in almost every tank is HORRIFIC. read more

This guy knows his stuff. He has water monitors, large snakes, Bally pythons, bearded dragons etc. I always come here for rats for my snake and they've always had inventory. Has many options available too for your other needs read more

Left this store in tears. It smells like death before you even walk in the door. Many of the reptiles seemed to be glass surfing and agitated. Some had layers of shed and feces on the glass. The entire store was full of flies and you could see some of the flies trapped in the tanks with the reptiles. We stopped by to see a snake originally that we had called about on the phone. The worker pulled the snake from a stack of boxes behind the counter but when she lifted the box the body of the snake looked sunken and skinny, like it hadn't been eating or had the right humidity. The tank was dry as a bone so she took it to the back to spray it down. When she came back she told us the snake was no longer available. In my gut I feel like it was probably dead from the glance that I got. Please don't support this store. There are so many other more reputable stores around. They don't seem to take proper care of the reptiles they have. The price that they quoted me over the phone was exceptionally high and so I had expected it to be coming from a high quality shop. read more

Response: I do own snakes and have for 15 years, while my fiance has owned snakes for 24 years. Snakes do not "constantly" poop, and it's quite easy to clean when they do poop weekly or less often, depending on the size and species of the snake. I know EXACTLY where you were sitting as we came in, and it was not behind the register dealing with silkworms. Besides my fiance, myself, and you, I saw one other person, a blonde woman who appeared to be an employee, closing the door that was propped open. No customers. According to your replies in previous reviews, you have specific cleaning days. You have made the excuse before for your filthy cages, stating that it was "before cleaning day". If every day was cleaning day, I would expect to see cleaner cages WITHOUT weeks of build-up. In a few pictures posted here on Yelp, the filthy conditions can be seen. I just "love" the picture of SEVERAL African Fat tailed geckos hovering around a freshly filled water bowl. For a group to be that thirsty, they were without water for quite some time. That species also does not belong on sand, since they do require higher humidity levels than what sand will allow. It's clear that you will never think you're wrong to house animals in disgusting conditions. Quit attempting to make excuses. read more

JTK Reptiles - His response to my review. He was trying and failing to come up with a proper excuse for the filthy cages and store's strong stench. - Reptile Shops Near Me - Long Beach, California

I love my local reptile shop the staff are so kind and ready to help. The reptiles are very docile and well cared for. The owners care deeply for their animals and the quality of live feed here is better then Petco. You'll notice the extensive exotic pets in their collection. Our community is lucky to have JTK in our area. They have always helped me with my reptile questions and they offer nail clippings for your bearded dragon or reptiles. :) I'm repetitively come here and trust the quality of care!. read more

Overpriced low quality and horrible customer service!!! DO NOT go here!!! If your staff are unhappy with their job and they have zero knowledge about the products they don't belong there!!! Worse place! And no Bryan it wasn't you so don't lie.. maybe you need to be more respectful of your customers. Just accept it your shop sucks ! read more

JTK Reptiles has an exceptional inventory of exotic reptiles that you won't find in other shops. The sheer selection of species is amazing, Bryan is a talented reptile breeder and keeper. Coming from a reptile keeper of 15+ years they do the best they can to take care of their large selection of exotic reptiles, not an easy job. I felt the reptiles were taken care of to the best of their ability for a small business with such a large collection of advanced species. Prices are reasonable considering your getting selectively bred exotic reptiles from someone with over 20 years of experience. You won't find many shops that can say the same thing. Nice shop, easily one of the best reptile stores in southern California for true enthusiasts and beginners alike. read more

Bryan is very knowledgeable about his animals and has a huge selection of snakes a monitors anything you need he can help you get you can tell he passionate about what he does the stores clean and the animals are all healthy and striving ive bought numerous snakes from bryan and all of them were very tame and handled cant wait for my collection to grow and this is the only place i will buy from ....Dont forget to check out the sweet eastern indigo read more

JTK Reptiles - Eastern indigo - Reptile Shops Near Me - Long Beach, California

The variety of reptiles here is pretty large which is really nice. I had one of my snakes pass away recently and wanted to get another snake that looked similar to my old one. I arrived and there were 3 different ones that looked similar and there was one that was almost the size of my old one. That was the one I chose and I couldn't be happier. Only 6 of this actual species exist in the country as well and they had it at JTK Reptiles just randomly by chance. read more

JTK Reptiles - Cherry Bomb snake. - Reptile Shops Near Me - Long Beach, California

I thought this place would be fun to take my daughter into until we saw the horrible conditions these animals were being kept in. They had a huge tortoise, like zoo huge, in a wooden box that he couldn't even turn around in. He was clawing at the side in misery. Please don't continue to support a business like this. read more

This place is disgustingly dirty and these animals are poorly cared for. I purchased a ball python from here less than a month ago, immediately noticed she was infested with snake mites. I took her to a vet where I was told she was sick and has been infested for a while. Her tank has been cleaned routinely and it didn't help a bit, this morning we noticed she was dead. I immediately called and was told that that they would do nothing to remedy this situation but replace the snake with another sickly animal. This is traumatizing to my 6 year old who the snake was purchased for. Stay far away from this nasty infestation of a reptile store! I sent pictures! These animals are not well taken care of, the shop is disgusting... I told them another animal from them is just unacceptable considering the condition they are in and I was hung up on. You have not seen angry nor upset, I wanted a refund solely for my animal and I would eat the $ on the accessories. Instead, I've contacted animal control and the health department. Go to petco or petsmart if you care about your animals being clean and properly cared for. read more

The most unsanitary place I ever been to in my life it's disgusting. The reptiles looks stressed out and mad . They have no water or food in some tanks . Breaks my heart I have a lizard and I make sure her tank is clean . It's upsetting I think they should close it down and take the reptiles to a safer place than that nasty place. What I walked in today I saw dead baby chickens in a crate and it stunk bad . I'm a huge animal lover they could had least cover them up . read more

My husband and I always pass by this place on our way to the community garden, and being a reptile lover and owner, I had to stop by and take a look. I did look at the reviews beforehand, and quite a few were either 5 star or 1 star. I didn't come with any expectations since some reptiles are super finicky, and there are differences in opinion on how herps should be cared for anyway. There was an obvious smell when I first walked in, but that's the nature of caring for reptiles so no big deal to me. However, after looking around for quite a while, A LOT of cages were in poor condition. They were not cleaned, and almost all water bowls were disgusting and murky. I have cared for a lot of reptiles over the years, and I understand that some animals are hard to take care of because they poop in water or not people friendly, but there is absolutely no reason for a Panther chameleon, leopard gecko, or knob-tailed gecko to have such large piles of fecals. I have cared for all of these animals personally and they are easy animals to clean up after. Mind you, Lish D.'s review was about visiting two days ago, mine was from today, and the tanks still are not clean! The animals for the most part seemed okay - but knowing their housing conditions made me decide to not purchase or go back to JTK Reptiles again. When we made our way to the back, there was a girl behind the counter with her feet up on the office chair on her phone. She did ask if we needed help, but it seemed as though she was too busy... I understand that reptiles are messy creatures, but this is inexcusable. I would have at least been happy to see someone attempt to go around cleaning and such, but this was pretty sad. No one cleaning, most tanks that are "easy" were disgusting, and I left with a heavy heart. Even if this is the type of place to do a "cleaning party" every so often - it really needs to be more often. read more

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This place a wide array of reptiles habitats and feeders. HOWEVER HUSBANDRY OF THESE ANIMALS IS POOR. Cages are not clean, some animals are sick. I saw a leopard gecko, skinny as a rail, shed still stuck on its feet and eyes, and I'm pretty sure it was dead if not near death. I own leopard gecko and I went to this store looking at the possibility of finding another tank or other accessories. I felt so sad for these animals. Negligence should not be acceptable. I wouldn't go here for anything but MAYBE feeders & not even then. Update: In response to store owners comments, I'm just gonna our out there that FECES THAT HAS TURNED WHITE IS OLD. Old shit = cage not being cleaned. Not to mention the gigantic MULTIPLE dried piss stains in some of the tanks. Some cages are clean, but AT LEAST a vast majority has dirty AF water or POOP old and fresh. That's not clean Also their store doesn't look like their Instagram or Facebook. Went to a same size reptile store and husbandry was 100x better BYE NOW read more

Rude. & Overpriced. Definitely not the best reptile shop in town, they were just open the latest. WILL NOT BE RETURNING. read more

I came in here a few months ago to buy supplies for my gecko, besides the employee there who was not very helpful, the other reviews that describe the state of the store are NOT exaggerations!!! Immediately walking in you get a very strong unpleasant smell, I don't think anyone expects a pet store to smell like flowers but looking at the animals and their cages was insane. It is a small store with way too many reptiles that do not at all look properly cared for, huge tortoises in small containers and extremely large snakes in small spaces. There are way too many animals in there and it is obvious that the owner of this shop and his wife cannot handle the care that is required for that many reptiles. This store is very low quality with overpriced items, as a new reptile owner I urge you to do a bit more research and take your business elsewhere with employees that are actually knowledgable on the proper care for reptiles. read more

I I like this place the staff is down to earth and friendly. I love coming in to see all the different types of snakes they have and a hug tortis. They are exotic to me because its not something you see at Petco or PetSmart. Plus the price for crickets are much better than any pet stores I been too. read more

I had a great experience at JTK Reptiles. Owner is very friendly and knowledgeable. They have a huge variety of reptiles. I took home this beautiful 'queen bee' ball python today and I'm very excited to watch him grow! Thanks JTK Reptiles! read more

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