Update: I filed a dispute with my credit card company, which was resolved in my favor. I am also in…read morecontact with the appropriate board regarding both the medical director and the nurse practitioner who co-runs this company. In my experience, my safety concerns were not addressed, and I found their responses to be dismissive and dishonest. I encourage anyone who has had similar concerns to report them through the proper channels. Based on my experience, this practice operates in an unsafe and unprofessional manner, and customer service is nonexistent. Run far away from this place.

I first met with Odette for my evaluation, and she totally got me. Every tiny concern, every what…read moreif? in my head. Keep in mind, I'd never done any treatment before, so I was equal parts excited and terrified coming in. Odette guided me through all of my emotions during Morpheus. I laughed, cried, questioned my life choices, and maybe even had a tiny existential crisis . The overall results for me were amazing, but not exactly a walk in the park, a little discomfort , and patience is required. The results come gradually, but TRUST ME its soooo worth it. Gayana handled my remaining botox and chin filler. My chin is officially living its best life. I loved how she respected my no lip filler rule without making me feel bad with zero pressure, zero judgment, and zero FOMO. Thanks to these amazing ladies, I feel like I just unlocked the next level of me.

I've been coming here for a while and have to say great group of people, extremely friendly and…read morewelcoming. Never had a bad experience and the pricing is great as well. Diego's been cutting my hair for years and doing a great job, but maybe I should get a discount, I seem to have less hair every year . Anyway easy parking out side always a great experience

I've been coming to this salon for about six years, and I can honestly say I wouldn't trust my hair…read morewith anyone else. Pascual, the owner, has created such a welcoming, professional, and friendly salon where every client feels valued from the moment they walk in. Pascual is incredibly talented, knowledgeable, and genuinely passionate about what he does. He always takes the time to listen to what I'm looking for, offers honest recommendations, and consistently delivers beautiful results. My hair always looks healthy, fresh, and exactly how I envisioned it. I attached a photo of my latest color because I'm absolutely in love with it! The color is beautifully blended, looks so natural, and the attention to detail is amazing. I constantly receive compliments after every appointment. Beyond the amazing hair, the salon is always clean, relaxing, and has such a positive atmosphere. After many years of exceptional service, I can confidently say this is one of the best salons in West Covina. Thank you, Pascual, for always making me feel beautiful and for providing such outstanding care. I highly recommend this salon to anyone looking for a stylist they can truly trust!.

It's ok. I went with my sister and they put us in the same room, well they kept talking then they…read morefinally went silent, but then one of them kept using her elbows to massage, my sister told her to please not use them as she was doing it to hard, she stopped but she continued, so before they actually start massaging you they kinda massage you on top of the sheet, I think to loosen up the body, and they get less tired since there's no oil involved, then the one massaging me kept going and going, while the one massaging my sister had already started with the oil, and mine hadn't even started, I think she took like 25 minutes (if not more) to actually start, we paid for 1 hour and 30 minutes, so I'm guessing they did what they did so they wouldn't get tired, but if your going to do all that they don't offer it. The next day my sister's body hurt really bad, she even had bruises (and she's not one easy to bruise, that's me) because of the elbow massages even though she told her not to. So won't be coming back.

My former massage therapist moved out of the city so I was on a hunt for a new one. Found lavender…read morespa on yelp and decided to go give it a try. Prices were very reasonable, a massage was tailored to the amount of pressure you want! Facility, rooms and lobby all appear to be clean, neat and in order! I got the 30 minute foot and 30 minute body combo massage. It was super relaxing. I think the next time I try the full body massage!

Great body position. Very clean, with independent rooms, very good during the epidemic! I had a…read morevery comfortable experience there! Experienced technology. Recommend everyone to try. I will visit again

I had such a wonderful experience at iCare Skin. From the moment I walked in, the atmosphere was…read morecalm, clean, and very welcoming. The staff were professional and friendly, and they took the time to really understand my skin concerns before recommending any treatments. My facial treatment was extremely relaxing, and I could immediately feel how much care and attention went into every step. My skin looked noticeably radiant and smoother afterward, and even days later, it still feels refreshed and healthy. Overall, I highly recommend iCare Skin to anyone looking for quality skincare and a truly relaxing self-care experience. I will definitely be coming back!

I really like how flexible scheduling is with this location. They were able to fit me in last…read moreminute for the next day. This place is really peaceful and quiet. The atmosphere is very enjoyable. When I arrived, the front staff were very nice and accommodating. They were able to get me the introductory pricing. There were many different type of packages depending on what type of service and skin type I had. I wasn't sure which one to receive so the beautician chose the type of facial for me. I requested a service that will take dead skin off of my face because I explained that they're often is a lot of dry skin that is on my face. She chose a service that helped with reducing redness and irritation of the skin. The positive: the front staff is kind. The products they use feel luxurious and smells nice. The location is clean and welcoming. There are many types of services to choose from. My service was relaxing and the products did not irritate my skin which is a plus. However, there were a few downsides to the service. First, the beautician did not speak English and had a hard time communicating. At some point, I felt she got frustrated and did not speak much afterwards. It was really awkward after that. Second, I wanted my face to feel clean but after my service, my face still felt like it was not clean and I was able to rub dead skin off still... the facial did not do much for my skin at all. Third, pricing is a bit steep and although the product is nice, I feel like the service was not worth the price itself. Overall, a nice place to try and maybe with the right service type and beautician, this might be worth it. For the time being, the service was not for me.

I can't believe I took so long to write this review. I've only been here once but for a hydrafacial…read moreand it was amazing. The front desk hostess was so sweet and engaging, and she offered me snacks and tea (so many!) although i didn't actually take any (too shy). The place is really cute and the vibes were great. Once i got in, my facialist made me feel super comfy and was so sweet and attentive! I wish i remembered her name. She was incredible! So skilled and funny and fun to talk to, but she also was super professional and thorough. I've had hydrafacial before and this was among the best I've had. She also gave me some extractions which were very gentle. I looked glowing afterwards. She showed me all the gunk afterwards and holy yikes. Super relaxing and wonderful. I 100% recommend and will be getting another asap. BTW: bring in cash. They charge to use card & i remember it was unusually high. Also remember to tip well!

Relaxing experience, Clean environment and excellent service Ms Edielyn and staffs are so friendly…read moreand very accommodating. They will give you high quality services at affordable prices They'll make sure you will have that Beauty Perfect Glow

Recently discovered a hidden wellness gem inside Pacific Palms Resort -- Sally Spa, and I have to…read moreshare. It was even featured in Beef on Netflix, so it already comes with that cinematic, aesthetic atmosphere The moment you walk in, you can feel the difference. The entire spa is designed with natural elements -- crystal chandeliers, wooden walls, and an impressive collection of over 500-year-old antiques. It doesn't feel like a typical commercial spa at all, more like a quiet, curated sanctuary for the mind. They also have separate lounges for men and women, which makes the whole experience feel more private and refined. The essential oils used are from doTERRA -- clean, natural, and not overpowering. I tried their 90-minute "Fresh Ginger & Mugwort Herbal Massage," and the whole treatment follows a very thoughtful, traditional wellness flow: It starts with freshly ground ginger applied to the body to warm you up from within -- you can literally feel the cold leaving your body Then comes hot stone therapy to raise your body temperature and deeply relax your muscles Finally, warm mugwort herbal compresses are used along pressure points, inspired by traditional Chinese medicine, leaving your body feeling light and rebalanced My therapist Tina had a very gentle and soothing technique -- not overly intense, but incredibly effective. The relaxation actually lasted longer, which is perfect if you've been stressed or not sleeping well. And honestly, the resort itself adds so much to the experience There are two 18-hole championship golf courses, plus private one-on-one yoga sessions -- it truly feels like a full-on retreat. The best part? For a resort-level spa like this, the pricing is actually very reasonable -- great value for what you get. In one sentence: This isn't just a massage -- it's a full mind-and-body reset. If you've been feeling drained or just want to escape LA for a bit, this place is absolutely worth saving

First the good: The staff was very courteous and accommodating, the spa lobby was clean and…read moreattractive. 'K' gave me an absolutely fabulous massage! He concentrated on all of my problem areas and I felt happy and relaxed afterwards. The quiet room is clean and comfy and I was given a tasty little fruit cup. Now the bad: The price for a massage is reasonable, but you must pay an additional 39.00 if you want a to use their lockers or robe, take a shower or use the jacuzzi. This was unexpected and confusing. Before arriving, I had called for clarification of this policy and was only told that they would charge 39.00 for use of the jacuzzi. I had no idea that I wouldn't be given a robe or allowed to shower without paying the extra fee. I'm in a spa club and I have never run into this issue before. This confusion may have been due to a language barrier. The shower area has a sign saying that you must run the hot water for 10-15 minutes to obtain hot water (!). I did so and still had to take a cold shower because the water never got hot. The only towels available are very small and very thin. They are not large enough to wrap around your body. The jacuzzi area shows deferred maintenance with broken tile, missing robe hooks and mold/mildew on the ceiling between the jacuzzi and the showers (ick). This is a nice facility, but the policies are confusing and it's sadly lacking in general upkeep. (See pics)

I booked an appointment for a youth glow facial through their website. The process was easy…read more My esthetician was Emma. She made recommendations that made sense--versus pushing treatments that would not be beneficial or using products that I would not need (finding a skilled practitioner who looks out for someone is better than anything). Overall, it was a much-needed self-care experience. Two days later, my skin still looks amazing. I will be back. Facial Suite is in a busy center, but parking is easy to find. The decor and atmosphere are classy and calm. Highly recommended.

I took my daughter here for our mother-daughter facial date, but unfortunately, they weren't able…read moreto accommodate us at the same time due to limited estheticians. The space itself was clean, relaxing, and had soothing spa music, which we appreciated. The receptionist was friendly and the esthetician who worked on both of us was kind. However, I felt that the overall service did not meet expectations. From my experience with facials, the technique--especially extractions and massage--seemed limited and not very thorough. It felt more like a beginner-level service. Everyone has to start somewhere, so no offense intended, but it didn't reflect the price we paid. Overall, the experience did not match the cost, which was disappointing. My daughter was also disappointed, and her neck became very itchy on our way home. I really wanted to like this place, but unfortunately, I don't think we'll be returning.