I had such a wonderful experience at iCare Skin. From the moment I walked in, the atmosphere was calm, clean, and very welcoming. The staff were professional and friendly, and they took the time to really understand my skin concerns before recommending any treatments. My facial treatment was extremely relaxing, and I could immediately feel how much care and attention went into every step. My skin looked noticeably radiant and smoother afterward, and even days later, it still feels refreshed and healthy. Overall, I highly recommend iCare Skin to anyone looking for quality skincare and a truly relaxing self-care experience. I will definitely be coming back! read more

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First timer, I would say it was a pleasant experience. The ladies were lovely, they helped me out every step of the way. They have a form you fill out and check in device in Wich I didn't post because it had their wifi info and want to keep it private. Once I entered the room it was instant relaxation mode. They had water sounds with relaxing music, light was dim and the dim lights gave it an extra touch. I was given a basket and drape to put around me when I took my clothes off and laid in the bed Wich was warm. I was helped by Angela, she was so delicate and kind. I will definitely ask for her again. The massages included in the facial were so great! Thank you hun! I got the hydro and cleansing session, which lasted about an hour and 20 min. I would definitely recommend this place for sure! Thank you gals! read more

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I have been coming here for facials for over 6 years! Always very professional, clean and friendly. They upgrade systems often to provide the most advanced service available at a reasonable price. Location is easily accessible, plenty of parking in a safe neighborhood. read more

I am glad my friend told me about this place and gave it a try. I've been coming twice now and both Angela and Joanna did very very well on my face during my visits. They gave amazing head and shoulder massages and the highlight was how Joanna cleaned my face thoroughly. I'm very picky with my face and a facial place to go. I prefer a place where they really clean your face with extraction than just doing a relaxing facial and this place delivered it and beyond. The place is very clean, peaceful and the pricing is affordable as well. Definitely my go to facial place from now on. read more

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Sadly I didn't receive the service I expected. It could be because of the esthetician that was assigned to me. I don't remember the name of the facial I ordered but it was for lifting where they use a tool and lift your skin with it for about 10 mins. Took a picture of it, at times she would press too hard for my liking. This was a 90 minute facial, where they start off with a head massage and some shoulders. You get a discount if it's your first time there. Then they apply a mask and massage your hands. Both massages were 3/5. Mask felt good along with the other skin products they use. But I think I will try a different facial if I do ever come back, still thinking about it. Service was mediocre, I did feel pressured from both the esthetician and the girl at the front desk on getting packages, definitely didn't like that, especially when I'm trying to relax. It was also hard to understand them since they didn't speak very good English. I think I will ask for Jade next time to recommend the facial and esthetician if I do decide to go back. read more

iCare Skin & Body - The tool she used to lift my skin. - Skin Care Near Me - Walnut, California

I have been to many facial places all around the area, and this is by far one of the best, detail-oriented ladies I have ever met! They take a lot of care and effort in your skincare and I feel like my skin has gotten better since coming here. The inside has a few rooms and one with two people so if you are a couple, you could be together. Overall love the cleanliness and vibe here. People speak in English and are overall really nice. If you are in the Diamond Bar, Walnut area make an appointment with them! read more

iCare Skin & Body - Selfie sort of - Skin Care Near Me - Walnut, California

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I had a fantastic facial today with Mia who was top grade and took pride in her work. It included multiple masks, cleaning and messaging my face, shoulders and neck and anti aging treatments. My skin looked rejuvenated and felt smooth after wards. It was a very enjoyable experience and I would return. If you. Are a first time client, a hearty discount is given. I took one star off not for the facial itself but for the presentation of the services. There are no brochures available either specific treatments or products used. There is only one person at the counter checking clients in and out and this place gets busy. Most staff are Mandarin speaking and English is limited. I would have liked to know what was needed in the future or if any add on treatments were recommended. Packages are sold so information would be helpful in deciding on whether and what to purchase. That being said, Mia was amazing and my face feels so good and I barely felt the extractions. I would definitely return. The first time customer receives a great deal and fantastic facial. read more

I have been coming to icare skin for over 10 years. They always provide excellent services. The facials are always relaxing. They also provide other services liked body massages. This is a place you don't want to miss! Highly recommend icare skin! read more

Eli, skin specialist, provided a great skin information. He is very friendly and gave me the right test and creams for rejuvenating my face treatment to make me look younger. Vicky is an Stetician and very professional. She makes me feel great after the face facial she also provided me with information to take care of my skin. read more

Amazing place and therapy sessions for massage and Facial!!! Their atmosphere is clean and relaxing !! Very soothing place to unwind from hectic days!!! Their aestheticians and masseuse therapists are professional and accommodating to our needs and requests! Very satisfied with the quality of their work! Thank you Jade, Lily, Doris and all of you there! read more

I visited this facial spa last week and loved it! The esthetician did an amazing job, and the place was clean and very relaxing. 5 stars for sure! read more

My family and I have been coming to iCare for many years now. Jolin provides the most friendly service and always recommends the best treatments for me. She is so easy to talk to and makes me feel comfortable in my own skin! They also have a larger room for couple facials, so my boyfriend and I often like to book appointments together! Thank you Jolin and the entire iCare team for everything that you do I highly recommend for anyone looking for high-quality self-care! read more

iCare Skin & Body - Skin Care Near Me - Walnut, California

My husband and I went here for the first time after yelping a few places. The woman who took our appointment was very kind and welcoming. We didn't really know what service we needed going in, but they were informative and didn't take advantage of us. When we walked in it smelt clean, looked immaculate, and felt cozy overall. My husband and I both fell asleep and just felt so at ease the whole massage!!! We will definitely be back !!! read more

iCare Skin & Body - I loved that we were able to be in the same room for a couples facial! - Skin Care Near Me - Walnut, California

As a first time customer some things I wished I knew before making an appointment was the pricing and information for each treatment. I would recommend calling for information as the first time customer promo applies for all treatments and not just the signature facials! There are also deals in which you can buy 10 facials for a discounted price that can be shared with others. The service and quality were impeccable and I felt fully relaxed and well taken care of. Also Jade was very patient and quick to answer any questions I had when booking an appointment. The only issue was there was no communication in a switch in my beauty technician. I was not notified that the person I had requested was not available or knew about the switch until after completion of my services. Also keep in mind not all of them can speak English so be sure to request one if that is your primary or only language. Overall I would recommend visiting and would come back again. read more

Easy to schedule. Location was convenient. Had a facial with acne focus with Jasmine. She was very nice and thorough with extractions.

I found ICare about 2 years ago and then I come here every month for facial. People here are all very nice and helpful. You can literally see the difference when you walk out the door. Angela is very kind and professional, thank you. read more

I'm someone with discerning standards, and for a long time, the facials at Icare didn't particularly stand out--until I met MIA. She completely transformed my experience. Her attention to detail is exceptional, and her soothing massage techniques allowed me to fully relax and drift off to sleep. She is gentle, meticulous, and impressively professional. Having been with Icare for many years, I can confidently say I've never encountered a beautician quite like her. Icare is truly fortunate to have someone of such outstanding caliber on their team. read more

Amazing facial!!! Staff was very knowledgeable and friendly. I will definitely be booking here again!

I've been a regular at this place for a little more than a year now, and I would recommend to anyone who is looking for skin care service! It really helped my acne problem and I don't break out as much anymore. The environment is nice and clean and they provide quality services! Angela has been helping me with my facials, she is one of the best! The ladies here are very detail-orientated:) read more

My wife and I come here regularly. It's our weekly spa date. Oh and the reviews are spot on. I can honestly say I've been to other med spas they don't come close to iCare skin and body. I usually have sensitive skin and large pores and breakout but the facials here keep my skin on point and they are all customized to your skin. I hate to post this review because it's our little secret place but one more five star review won't hurt since they already have like a hundred. we recently discovered they also have amazing massage therapists. it's like a one stop shop for all your spa needs. will continue to come weekly. it's our hidden gem. read more

iCare Skin & Body - Skin Care Near Me - Walnut, California

Love this Place! Jade and Lily are very nice and professional. Tiffanie is professional and knowledgeable. This spa is clean and relaxing. Perfect to unwind. read more

Really good experience. Dr. Babyface is really nice and expert in skin care . I saw her for my eye puffiness she gave me really good advice for it also gave me few options . read more

I requested a deep tissue massage and Deluxe hydra facial last Sunday right before closing time over phone. We talked for over 10 minutes about my previous experiences with other spas and what I was looking for. Jade was very patient in helping assist me and was able to schedule back to back appointments for my massage and then facial right after. I found them online because they were open on Sundays (my only day off) and have really good reviews. I gotta say the service is amazing and lived up to the reviews. Jade and Melinda were very friendly in educating me about the services they offer and also what to do when I'm home to maintain awesome skin quality. The vibes were immaculate and I felt very welcome the entire time Can't wait to come back here every week until I travel overseas! read more

iCare Skin & Body - Post facial photo - Skin Care Near Me - Walnut, California

I can always count on iCare for a relaxing and positive experience! From my very first visit, Jolin has been amazing, she's attentive, honest, and always seems to know exactly what my skin needs. The other team members are all helpful as well! My friend and I also love that they offer a room for group facials, it's such a nice way to unwind together. The whole iCare team goes above and beyond every time. If you're thinking about treating yourself, this is the place to go! read more

Today was my 3rd time visiting iCare, and honestly I was a bit sad learning that my previous esthetician Mandy no longer works there. However, I had no idea that my visit today would end up being the BEST facial I have ever received in my life. I'm not exaggerating. I went to other places between my last visit and today and I will never go anywhere else again. Andrew at the front desk was very kind and helpful, and I love the aesthetics of the place. So bright and clean. Now on to the facial. Amy reminded me of my favorite Auntie. She was sweet, funny, and straight up told me I need to take better care of my skin (I really do lol). She made sure to spend extra time on the areas of my skin that needed the most help. By the end of the facial, my dehydrated skin was clean and bouncy. She also somehow knew my eyes were extremely tired and massaged around my eyes, starting from the brow bone all the way around to where my eyebags are. I have never had a massage around my eyes - it felt soooo good!!! What I like about this place is they give a scalp/neck/upper body massage and Amy did not skimp out on this part. Now I usually prefer extra pressure for these areas because I get crazy knots and a light touch does not do ANYTHING for me. Amy used the perfect amount of pressure to melt the stress away, making sure to ask if I was OK. I used to think this place was a 10/10 but after today it is a solid 20/10!!! I ended up purchasing the $900 package which gives you 10 facials. For everything they do, that price is a STEAL. Invest in pampering yourself and give this place a try! read more

Mia is the BEST! Very friendly and attentive! She is always so sweet and her fingers work like magic! She is very gentle and always makes good suggestions for me! I love that they never force you to buy any products or facial packages! They use SkinCeuticals products which are one of the best out there! Come and try at Icare skin, you will not be disappointed! read more

Lisa is truly a master of her craft! She took the time to really understand my needs and educate me on skin health as I am intrigued by the subject and want to commit to healing my skin. She is awesome about explaining each product and ensures it works with your skin properly. All products smell awesome & I was so comfortable and felt truly understood. Thank you so much, Lisa! read more

I went in yesterday as a first time client to get a facial and my esthetician was Amy. Everything was going ok at first, but then I started noticing Amy was becoming a little rough and when the extractions came around I was holding back my tears. The extractions hurt so bad. I feel like my face was left worst then when I first walked in. I woke up this morning to my face being extremely red and swollen. A facial should boost your confidence and make you feel refreshed and that was far from how I felt today. I was so embarrassed with how my face looked I had to wear a face mask all day. I will definitely not be returning to that place and ladies if you book there, make sure Amy isn't your esthetician! read more

Amazing place for facials ! I came here after finding them on Yelp and ended up purchasing one of their signature facial packages. I love that they give you a massage during the facial too and it feels like they really take their time to provide quality service. The rooms are clean and the estheticians are friendly. Would highly recommend! read more

I've been coming here for several years and I am very happy with their services. Now they offer massage besides facial. The staff here are professional and attentive. I highly recommend this place. read more

I've been a customer at icare since February 2023. Over time, I've tried different estheticians, and now I've found one I prefer and consistently see. That's why I was surprised by what happened this week. Jade texted me, asking to switch my appointment time and try her new esthetician, Amy. Dealing with acne for most of my life, even in my 40s, it's crucial for me to have someone skilled at extraction, which they assured me Amy was. On the day of my appointment, I asked Amy to steam my face longer to help open the pores for extraction. With over 20 years of experience getting facials for my acne, I can usually tell if something's not right. As Amy began the extraction, it was clear she lacked experience, and it was unusually painful. I expressed my concerns to Amy, but she continued, causing more discomfort. Eventually, I had to ask her to stop. After the facial, Amy didn't mention the bruising or red marks on my face. Imagine my surprise, when I check out my face in the mirror to find my face looking way worse than when I came in for a facial. When I informed Jade, who helped me book the appointment, she apologized and brought Amy. Amy made excuses for the situation and didn't apologize once. Jade offered me extra time for LED treatment and some products to take home. I texted Jade that night, expressing how upset I was about the incident, but most importantly, the way it was handled. The next day, I felt that this was something I needed to address with the owner and asked Jade to connect me with them. She texted me back, saying she could have the owner call me, or I could tell her what I wanted, to which I responded by asking her to have the owner contact me. Then Jade called me, and to my surprise, she told me she is the owner. I was confused because based on the texts, she led me to think there was another owner. So, I reiterated to her how unhappy I was with the way the whole situation was handled with Amy. However, instead of feeling better, I felt worse after our conversation. Jade wouldn't let me finish my sentences and kept talking over me. If Jade herself is shocked as this has never happened and admits that my face looks really bad, shouldn't she try to calm me down, instead of making things worse? I understand the owner thought Amy was a great esthetician, and unfortunately, things like this can happen, but I believe it's important for the owner to handle the situation to calm the client. When I go for a facial, I entrust them to work on my face. That means I believe the owners of the spa should try the facial themselves. Jade claims that Amy has been doing well for the last two months and has extracted other clients and herself. But looking at Jade, she has the clearest skin and not a single pimple in sight. So, how would she know if Amy is good at extracting? There is nothing to extract on her skin. Jade gave Amy a warning for what happened to my face. I wouldn't recommend Amy if you don't want what happened to my face. I'm still upset after 2 days, my face is not looking any better. read more

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Ever since I bought a package and came every month my acne had cleared up so much ! The service is great all the time will be doing all my facials here ! read more

Found this place on Yelp and wanted to give it a try. Ended up getting their hydrating facial because my skin has been so dry. The facility is clean and the bed you lay on is heated for you as well. The facial includes a scalp massage, shoulder/neck massage, and extractions. Gina did an amazing job and my face feels unbelievable after the facial. I ended up buying the 10 facial package after - was informed that the 10 facials can be used by family and friends as well. Excited to come back next month! read more

Be careful when paying. The lady at the front desk took my card from my hand and inserted it into the machine, instead of tapping. After that day I came in, I had fraudulent transactions on that card totaling $700. I hadn't made any recent purchases on that card before coming into icare but I can't 100% prove it was because of them. Be careful with paying and use the tap feature instead of inserting the chip. The facial itself was ok, I didn't see a big enough difference that was worth the price I paid. The front desk workers were not welcoming at all and were very pushy trying to get me to buy their package plans read more

Best facial I have ever had! I highly recommend this place. I got the hydrating facial and my skin feels amazing! Mia did my facial and she did a wonderful job, I will definitely be returning. The products used were so hydrating and my skin feels so nice! Mia was also very kind and professional. Overall, I will be recommending icare facials to my family and friends. read more

The Dr. who helped me, Yuki, is the best at her job as well as being very gentle and careful.

It was such an incredible experience. They took very good care of my mom and I and she loved the experience and her facial treatment that she received. I will definitely be back again. My face has cleared up since I've got my facial. read more

I've tried the massage and facial here. Very professional staff and overall an amazing experience. I also decided to put phase their bundle package to received multiple massages at a future discount. read more

So glad my co worker told me about this facial place because I had the best facial in a long time. From start to finish the staff were friendly. They sell skinceuticals which is my favorite skin care brand. Now, let's get to the facial. They give you a robe so you can undress from the top half. The bed you'll be on is warm which makes the experience great. They do a massage if your face, shoulders and back. Wow it was the best ever! They even massage your chest and do a little lymph drainage. My face was breaking out across my forehead and literally by the next day most of the breakouts had diminished! I got a package because I want to be consistent and their packages are great deals! read more

Facial for my husband and I as a couple, they setup a room for both of us to be together. We loved the experience.