I love working with the real estate agent Chase. He is professional and prompt with showings and…read morelead me through the process of purchasing land very easily. Thank you again Chase !

Chase was awesome finding my family the perfect home! I would highly recommend him if you're…read morelooking to purchase a home.

Blue McGowan is truly an exceptional employee who takes her job seriously. I can count on her…read moreexpertise in the field of property management. She has gone above and beyond on providing professional service to owners. I am highly impressed with her quick response to owners needs. I am confident in her ability to resolving problems with my properties. She is very knowledgeable about solving problems and issues relating to my properties and pleasant to work with. Kudos to Blue!

My family and I have had horrible experience with magnum property management especially with a…read morestaff member whose name is "Blue". I feel that the house we rented is cursed because in two years there have been 3 leaks, the hvac system broke down, and the garage door broke. Blue has been rude and horrendous to speak with. We lived with 90F+ heat inside the home for a month last summer. There are exposed walls in the garage and my son's room. Blue only tried to find a solution 6 months after constant complaining that I wanted it repaired. She hired a sketchy guy to come but when I asked for someone else she said I didn't get to decide who can do it and that she called around a lot of places to get this guy. Really Blue he's the only guy in southern California who can repair a tiny crack in a tub?! She's just awful and we're looking for a new place now because I'm sure they will raise the rent and continue with the poor service and even worse attitude. Good luck to the next person who rents this home.

I highly recommend **Westcoast Property Management** to any property owner looking for a…read moreprofessional, reliable, and affordable property management company. Nick and his team have been exceptional from day one. They have demonstrated professionalism, responsiveness, and genuine commitment to providing quality service. What has stood out the most is that they have been willing to support me through a very difficult eviction process--something other property management agencies were unwilling to take on. Throughout the process, Nick and his team have been understanding, patient, and compassionate. They don't just treat you like another client or account number; they take the time to listen, understand the situation, and help you navigate challenging circumstances. Their communication, reliability, affordability, and customer service have given me peace of mind during a stressful situation. It is clear that they genuinely sympathize with their clients and care about helping property owners find solutions. If you're looking for a property management company that combines professionalism, reliability, affordability, and personal attention, I strongly recommend Westcoast Property Management. Nick and his team have earned my trust and appreciation.

I told Nick that I was just considering looking for a new home. I'm picky. He listened to my needs,…read morewants and deal-breakers and then showed me ONE house. One. That's all it took. He didn't waste my time. He searched until he found what he heard me say I might be willing to make a move for, intuited what I didn't say, and found what I couldn't say no to. I couldn't be happier.

Drew is the best! We have been with them over a year and they are great in literally every way…read more They always answer, take care of everything very quickly, and are very easy to speak to sinc ethey are so friendly. I saw there is one negative review and that was definitely for the wrong business, these guys are seriously great!

I have worked with Drew for over 7 years and he is the best in the business! Highly recommend Drew…read moreand Temecula Property Management to handle all your rentals for owners and renters!

Even though my property was outside his area of service he spent 30 minutes discussing a difficult…read moretenant and approaches to take. He even found someone that he recommended as a potential property manager in my area. A class act with high integrity. I highly recommend.

use house match for our move to Temecula, and to say they were beyond negligent is the…read moreunderstatement of the century. After paying a nearly $5k security deposit, we discovered 4+ months into our tenancy that both our Smoke Detectors AND C02 detectors were all either faulty or defective. When we requested a thorough walkthrough with House Match of the property due to our fear of faulty wiring (we were warned by multiple electricians that the wiring was extremely funky - example: the faulty smoke detector in the office was wired to the office fan which never worked until we discovered the wiring. Linda, Amanda, Pearl, and most important, Andrew (Drew) Butterfield failed to handle any major issue with courtesy, respect, or knowledge. AVOID HOUSEMATCH AT ALL COST!!! I know Pure Property Mgmt. technically owns them now, but they're still operating the 'House Match' way and it's both negligent, and a massive drain on your finances and time. Note: see drew's comment underneath. Yes Drew, we stopped paying because you were negligent and you/your staff refused to even acknowledge our emails until we stopped paying. It's called withholding rent due to unlivable conditions your bastard. If you want a SLUM LORD go with this guy, he'll harass you then try to slander you on the internet not to mention if your house happens to go up in flames due to faulty wiring he'll see 'well that's why we require renter's insurance' - which doesn't replace lost lives you dimwit. Btw Drew, releasing private information on the INTERNET like that is a breach of privacy per the court order. I'll be sure to pass that along to them ;) As i said, Drew's is an absolute a$$. If anyone would like his private number please contact me directly. Also - he's not the business owner LOL ‼‼‼ They were recently acquired by Pure and Drew is 'upper management.'

Greg has managed multiple properties for me for the past 4 years and he's been a lifesaver and a…read moregreat member of the team. He has an easy can do approach when issues occur and it's always a pleasure to work with him to get those solved. He always makes himself available if any questions or concerns come up and if he's not available, he gets back to me usually within the same working day if not next day. Definitely someone you want on your team when you're entrusting the management of your valuable property. I wish he covered more area so I can have him manage other properties I own outside of his zone. Thanks Greg!

I am an owner and I deal with a lot of property managers. If I can use 3 words to describe…read moreprogressive property management, I would use "drag", "ghost" and "cheating". Unitiey and Cecilia are the two leasing managers I worked with and they suck. I'm risking my payout by writing this. I still have not got a penny from ppm after a week the cashier's check was deposited to ppm's account. Unitiey did great photos and great listing description and hosted 2 open houses and was able to locate a tenant for me within 3 weeks. I acknowledge her effort and give her credits for great marketing skills, but I scold her for missing most important point of being an owner's representative. She 1st didn't send out an inspection report before releasing keys. And I was told she would send out on 2 days before moving in. 2nd she released keys without my approval and without a renter's insurance policy in place, which were all agreed upon in lease. 3rd she omitted checking the interior of appliances and omitted dirty and unclean conditions of the fridge and then later on after moving in told owner it's "damages" in her inspection report sent 5 days after moving in .this is ethical issue more than breach of fudiciary duty. If she knew the issue, whyndid she release the keys unauthorizedly? if she omitted the issue, why did she use tenant's provided photo in her report. She is literally cheating on her inspection report. During the process, she asked me to reduce price because people is withdrawing their application, and 20 minutes after i said fine, let's reduce price, she told me ok, we have an application. She literally withhold that application information to push me for price reduction. When i confronted her boss about this, her boss explained that those 2 candidates didn't meet my qualifications requirements because I prefer dual income and no pet. I 'm like, they have 680 plus scores and have 3x income and they have enough qualifications and visited open houses. they are way better than the recommendation she made which had 2 collections and 634 fico. She even missed 1 collections from this candidate and she calls thos 680 plus one not "qualified " ? Cecilia's story is simple. she is a ghosting expert. Last week, because of unitiey's ommition of the fridge condition, tenants wanted to have a replacement fridge. So i drafted the fridge addendum and asked tennats to sign. One signed last week and the other one hasn't. I constantly asked her to remind tenants to sign promptly so we can move forward with an agreement and tenants can have the new fridge. From friday to today, no response from cecilia and my movers showed up at the door and wanted to have access. called her texted her and again, no response. had to call her office front desk to get connected to her and again she said she doesn't know about the signatures. I had to drop by and we heard water is running inside of the home, side gate was open, and water meter was running and had to text her and advised her this is an emergency situation. we got in after notifying her. and she then texted me I didn't give her 24 hour notice. Come on, imhave been asking for approval since last friday and she ghosted me like forever . i am done with progressive. btw, when you have minor issues and you need help. the entire office was just silent and owner would ghost you as well. Deven was the only one that can actually get things done and tried to help. he had to jump in to draft the lease and unitiey and cecilia would play ghosting whenever i really needed help. I mean, tenants are great qualified tenants and what they asked are reasonable and understandable. they were filtered off by progressive and I basically did all the screening myself because progressive failed to do their job. Btw, progressive sent me termination notices after their own omissions on inspection. I said fine, I'm gonna terminate you and are you open to do it by end of this month? deven said fine on the phone. When i actually switched the pm, cecilia said you didn't give me proper notice. I'm like, what the ?!! you terminated me and now you are complaining i didn't notice you..

I m writing this review as a special THANK to the Scout Property Management team, especially Julie…read moreSpangler, the Property Manager. I had the leasing service with them for my investment property in Murrieta, 92563. Usually Management Companies would provide less-than-averaged quality service in this type of orders because the profit is slim. However, Julie and her team outperformed my expectations and definitely earn the future businesses with me. Julie shows patience and loves sharing her expertises in Property Management even before she nails the business with us. In tenant selection process, Julie reviewed, led tours, and researched for background info of multiple applications. Before handed the top qualifiers for us to review, Julie researched into every corner of the applicant's background to minimize the risk of having bad apples. Quickly within 2 weeks, we signed a rental agreement with an application with averaged credit scores of over 750 and sufficient deposit. We are happy about the experience with Scout Property Management and want to recommend them to you.

Scout did little to help me in my home search. In fact, when I finally did get a person to contact…read moreme, I was told one thing and the 'system' led me another. You have cost me money. I went through many 'pre-qualify' exercises, where I met the criteria asked and then, at the end was told that I could use the auto process to book a tour. And after repeated requests I could never get a response on what it would take to move forward. Properties that I did get to the apply state, had nobody to talk to about issues with the forms. So they will take $75 and then not tell why not approved. One Scout property wanted an application fee of $50 and then $175 to sign a lease. No thank you! Fortunately, there are other property managers who have integrity and actually talk to potential clients. And that is where I found my new home. Scout, I hope you get it... finally.

I will always be grateful for this company.. Rented from them for 7 years when it was time to…read moreleave, it was sad moment, communication I would give a 10/10. Any issues with the place they will assist right away and send the repair company. Moving out process simple instructions. Whole staff always been nice and respectful, thank you willow Street. Many blessings.

As an owner of an ADU I've been very appreciative of all the staff at Willow Street. Since I live…read morein the main house on the property I'm especially critical of the quality of tenant. Over the years I've used them three times to market the property, screen tenants and present a multitude of well qualified applications. I'm always impressed with the speed and thoroughness of contracts. I find them very professional and my calls are always answered in a timely fashion.

I have been so impressed with the team at this property management company I had to switch from my…read moreprevious company. I really needed someone who was available to take care of all of the details that goes along with managing a home. They have dedicated jobs for each aspect of the whole rental process... I love that

* DENIED - RACIAL DISCRIMINATION Case filed with the…read moreCalifornia Civil Rights Department (CRD), formerly the Department of Fair Employment and Housing (DFEH). * Stood up for showing * Denied by a bot, no human contact - * Denied based on credit rating, even though credit rating exceeded requirements * Text messages at 12am, 2 a.m., 3 a.m. * Rent Findigs Website that doesn't work * Rental is still on the market

It was a pleasure to work with liyanna a few weeks ago. She helped me find a place for my family…read more She went above and beyond and she's very knowledgeable and what she does highly recommend.

They are not really "property managers". They only manage the house. This is what their work looks…read morelike in our neighborhood. The gophers are so plentiful that they have to find room in other yards. The only live plants are weeds.