use house match for our move to Temecula, and to say they were beyond negligent is the understatement of the century. After paying a nearly $5k security deposit, we discovered 4+ months into our tenancy that both our Smoke Detectors AND C02 detectors were all either faulty or defective. When we requested a thorough walkthrough with House Match of the property due to our fear of faulty wiring (we were warned by multiple electricians that the wiring was extremely funky - example: the faulty smoke detector in the office was wired to the office fan which never worked until we discovered the wiring. Linda, Amanda, Pearl, and most important, Andrew (Drew) Butterfield failed to handle any major issue with courtesy, respect, or knowledge. AVOID HOUSEMATCH AT ALL COST!!! I know Pure Property Mgmt. technically owns them now, but they're still operating the 'House Match' way and it's both negligent, and a massive drain on your finances and time. Note: see drew's comment underneath. Yes Drew, we stopped paying because you were negligent and you/your staff refused to even acknowledge our emails until we stopped paying. It's called withholding rent due to unlivable conditions your bastard. If you want a SLUM LORD go with this guy, he'll harass you then try to slander you on the internet not to mention if your house happens to go up in flames due to faulty wiring he'll see 'well that's why we require renter's insurance' - which doesn't replace lost lives you dimwit. Btw Drew, releasing private information on the INTERNET like that is a breach of privacy per the court order. I'll be sure to pass that along to them ;) As i said, Drew's is an absolute a$$. If anyone would like his private number please contact me directly. Also - he's not the business owner LOL ‼‼‼ They were recently acquired by Pure and Drew is 'upper management.' read more

I am currently paying full rent in a 3 bedroom 2 bath home where a pipe broke and flooded two bedrooms in March. They did nothing to clean the flooding until a month later. The smell of mildew/mold in the home was unbearable. Then after the first month, two bedrooms and one bathroom were gutted. My adult son and I have been paying full rent for the use of less than half of the home for 2 months now. We have only one useable bedroom and one useable bathroom. They have very poor communication and do not return calls. Be very wary read more

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Solid team in place to assist with my rental properties in the surrounding area. Having partners to manage while I travel makes it easier.

Cesar was great in helping us find what looks like a great tenant. Appreciate the advise and plan on using them on my 4 other rentals in the Temecula Wine Country. read more

Being a first time landlord, I had many questions and anxiety about renting my house. The professional team at House Match were patient with me and were able to ease my concerns. But there's more! The team quickly secured a highly qualified tenant for my property. Nice! read more

This is the best property management company out there. We have used a few companies in the area, but nothing compares to the responsiveness and service we get from House Match. From the beginning Paul provided quality customer service and we knew we could trust him to give our tenants the same customer service. Everything is very transparent and House Match really cares for the community. I would recommend House Match to anyone looking to rent or rent out their property. read more

Little effort to get the business complete from this management. Useless for retrieving information on their side. Not able to get it done with all the information provided. Other property managements were able to utilize with no issues. Broker lacked urgency, didn't feel professional at all. Poor communication for weeks from broker. Was a hit or miss trying to contact them until they finally replied back. For the property, house located in gang territory. Graffiti on the house to the left. Unsafe to live in unless you know the area and are comfortable in the neighborhood. read more

We just recently became renters of a property managed by House Match and we are thoroughly impressed. The whole process has been very smooth and everyone is so knowledgeable, helpful, professional and nice. We had our move in meeting with Drew and he was very kind and let us ask as many questions as we wanted. We really feel that they care about us as renters just as much as they care about the owners of the home. Thank you for making this such a seemless transition! read more

RENTERS BEWARE! I find it odd that the only way I get a response after sending a email and certified letter to Paul was by posting a review online. This shows what they really care about - not you. Yes, I bought a house. Most people would be happy for a single mother able to buy a home for her and her daughter, not Paul. Not when it hurts his bottom line. He fails to address in his response on how they did not follow their guideline of advertising the property 30 days prior to the move-out. They posted it 2 days prior to my move out and then felt they could charge me for the rent while they sifted through applications. I paid the lease fees without question. Just keep in mind, his response does not have the full story. read more

Bought a new house and was looking for someone to manage the property - looked on Yelp and found Paul. - Awesome customer Service. - Attentive to our needs. - responded to voicemail quickly. - responsive via texts. - Paul was down-to-Earth and Professional. - reasonable fees. - Years of experience in Property management. I would choose House Match to manage our home for sure! A+++ customer service. Highly recommended. read more

Best property management company in town!!! Excellent service, I never had any issues with them. Overall an excellent experience. read more

I used this company to rent out my property they were definitely on top of things Cesar was great to work with and responsive I definitely recommend this company for your rental. read more

My husband and I just recently signed with House Match to manage our property and we are so pleased and happy with their service. We were looking to have a tenant occupy our rental within 2 weeks and Paul delivered it almost immediately. He was so prompt and efficient in getting everything ready. Also, the inspection report and suggestions we received from his staff, Drew, was nothing short of perfect. The level of work, knowledge and customer service we received from Paul and his staff is beyond exceptional. This is truly a reflection of Paul throughout his organization. Paul and his team are super friendly, professional, responsive, and so good at what they do. While we live out of town, we know we can always depend and trust that Paul and his team will take proper care of our property and tenant. Thank you Paul and Drew for ensuring us we are in good hands. Jamie & Gary read more

Cesar is quite professional and patient to handle the issues between the landlord and tenants. Thank you.

This must be the worst possible rental company that you could ever have. The never answer phones , never fix any problems with the house. Please please do not use them !! I wish i would have known before. Horrible read more

I've worked with Paul and his wife Christine over the last 5 years and highly recommend them! They know their stuff when it comes to selling properties and managing them. They also keep up with the latest technology and marketing tactics in order to help their clients best. Whether you're looking to buy, sell or need a property manager, call Paul and Christine! read more

Applied for a house, toured next day and applied same day. Following day receive a blanket email it's rented. No communication from anyone just blanket emails after we've paid almost $100 in application fees. Wouldn't rent from them. read more

This organization was professional and easy to work with from my first interaction with them to the last. Christine helped guide me to a great property and Drew was thorough as he transitioned me to my new home. He walked me through every aspect of the check-in and made sure I understood everything before he left. I am truly impressed with this organization. read more

My wife and I have been with housematch for about 6 months now and we are extremely happy with Paul managing our property. We were extremely nervous renting out our brand new house but Paul assured us that he would find tenants that would take good care of the home. Not only did he do that but he managed to get the rent price we wanted too, which between you and me I though was a bit on the high side, but my wife is the boss so I just say "yes honey". Our homebuilder has proven to be a bit of a pain in the a**, but Paul fights them tooth and nail for every warranty repair. If I were you I wouldn't think twice about having housematch as your property management company. Oh and their fees are very reasonable as well. read more

I worked with Christine for buying my house in San Diego county. She was very helpful and enthused about showing us houses around different neighborhoods in San Diego. Sometimes this meant spending entire day. She was very patient with us since we had to carry our little 7 months old son with us during every visit. Someone else in her position would have complained but she never once did. She educated us at various points during the home buying process. Sometimes there were unexpected delays in the process. However Christine handled this very patiently and professionally without offending either party. One thing I really like to mention is that Paul (her husband) underwent a major surgery for his leg during the time we were still looking for houses with her. Christine adhered to her schedule/appointments despite her personal commitments at family. This level of commitment and customer service, really makes her stand apart from the rest of the agents you may ever work with. She was also very punctual about showing up for her appointments, finishing her paperwork, following up with lender, listing agent etc. She normally responds to texts within one hour if she is busy otherwise her responses are immediate. She also gives a lot of heads up if she is going to be away for any reason. She took care of lot of work for us in the background (dealing with escrow, lender etc), to save us troubles. I am happy to have worked with her and would recommend her to anyone trying to buy a home in San Diego or Temecula county. We closed escrow on our home today and I am really thankful to Christine for her hard work and perseverance. I wish Christine and Paul, good luck and want to see this couple, take their business to greater heights. read more

My experience with House Match has been excellent. The ownership and staff are extremely responsive to any questions or communication I've needed, and they are ALWAYS on top of anything that may come up with a property. From a homeowners standpoint, I honestly feel they do a much better job than I even do handling issues in my primary residence. House Match will provide the type of security and assurance you want as an owner to allow you to focus on other areas of your busy life. They provide exceptional service and are worth every penny! read more

House Match Property Management took over my property after I had a hand full of issues from Grapevine Property Management. Paul over at House Match has been very professional and up front since day one. The tenant moving out created many obstacles and Paul handled this all professionally and even helped her out more then he should have. He's always looking out for what's best for the homeowners, the tenants, and his company, all while providing outstanding services. House Match operates as a team so they quickly and efficiently take care of all matters at hand. Being an out of state homeowner it has put me at ease knowing there is always someone available. I wish I had found them a long time ago! I'm very happy with their services and would HIGHLY RECOMMEND them to any homeowners or those looking to rent! read more

House Match has been extremely helpful and friendly throughout. I have had no problems and it has been easy to communicate with Paul

I have know Paul for almost 3 years now. Undoubtedly they are the best in the area with huge experience all the way from finding tenants, screening thru move inspection and everything inbetween. Excellent team and the best property management in Temecula area. I would highly recommend Housematch to anyone looking for best in class property management services. read more

Even though my property was outside his area of service he spent 30 minutes discussing a difficult tenant and approaches to take. He even found someone that he recommended as a potential property manager in my area. A class act with high integrity. I highly recommend. read more

We've lived in one of their homes for over 5 years and it has been a great experience. Whenever we have had issues they are quick to respond and fix the situation. We are hoping they will renew our lease for another year because we love where we live. read more

We were tenants with House Match for 3 years and are very pleased with our experience. They are professional and fair. We also found their online platform for paying rent and submitting maintenance requests really convenient and their contractors were always quick to respond and professional. We highly recommend House Match! read more

Outstanding property management team. Always quick to respond and always kept their word. Jay read more

I am very pleased with House Match. They made the move in process into my new home smooth and simple. The best part was walking into the home on move in day. I felt like I was walking into a vacation home. The place was so clean; I loved it! Thank you Drew for making our move stress free. read more

Great property management company Drew was very nice and professional.He was also very thorough and patient.

If I remember anything about working with House Match is that they are very responsive and or communicative. Staff are very enjoyable to work with. Kept me updated on what is going on with the property, like how many views and if any of them applied. read more

I operate a large business and have referred new professionals to House Match and they always provide outstanding service. Each person I send tells me they were impressed at the personal service when trying to find a house. They really listen and understand and find the perfect match for the individual. They also do a great job managing rental properties efficiently and ethically. They go above and beyond in service and make the whole process super easy for the client. Highly recommend. read more

We have been incredibly lucky to have house match as our management company for the home we are renting. They are very professional and understanding. The staff at house match responds quickly to any issue and makes sure you are taken care of. read more

Paul Kankowski recently hosted a fantastic seminar for other property managers to write better business process. I learned so much at this seminar. Paul is very respected and well known in the property management industry. Thanks, Paul! read more

Christine recently helped us buy a house in Jamul. She was extremely responsive, answering our questions usually within the same day. Her proactive nature and full participation in the process ensured that our transaction went smoothly from the starting offer to closing. read more

This property management is great and very responsive. As a vendor we work with lots of property managers and this one is by far the easiest to deal with. They protect their owners and tenants and are on it. Highly recommend doing business with them. read more

We have been using match since June and they have been great! We put in a maintenance request, and within the hour we typically hear back from Drew; who has helped us get the issue resolved pretty quickly. And we first moved in Paul was great at helping resolve issues to make it very comfortable for us to live! Highly recommend House Match if you plan on renting! read more

We bought 2 houses this year and and Christine was our agent on both of them . She was a pleasure to work with. Everything went very smoothly and both closed when they were supposed to . House Match also manages two rental properties for us . Everything about their company is impressive. The property management is also top notch. They rented both houses quickly to well screened tenants . Everyone I have dealt with here has been available ,pleasant and efficient. I highly recommend House Match . read more

Paul and Christine have been wonderful. A dynamic husband and wife team, they are a family owned business that operates with integrity. I have rented a property that they manage for 2 years. They have been upfront and honest, are very quick to respond and resolve issues rapidly. It has been a great pleasure to work with them and I would highly recommend them to anyone looking to buy, rent or sell their home. read more

Paul is amazing! Always there for me whenever something came up. I wish he was the property manager for every house I've rented!! He and his wife REALLY look out for the tenants and truly treat every person they deal with, with the utmost respect! read more