Our experience with Justin's Professional Landscaping was very disappointing. We encountered…read moreserious workmanship and installation issues that could not be resolved directly with the contractor. We contracted for landscaping work, a redwood pergola, patio cover and a cement patio for just under 30k. We ended up having to file a complaint with the California Contractors State License Board (CSLB), and after an independent inspection and mandatory arbitration, we were awarded $18,140 for the cost of repairs. The contractor ultimately paid the award in full to avoid loosing their Contractor's License and possibly their bond. Unfortunately, the arbitration process took almost a year and required significant time and effort. We would never use this contractor again but if you do, we would highly recommend that you perform thorough due diligence, make sure the contract spells everything out in detail to include specific dimensions, types of materials, etc., keep detailed records throughout the project and if any issues arise do not make any additional payments until all identified issues are resolved.

TLDR; My project suffered from poor planning, inadequate oversight, and unacceptable workmanship. I…read morewould advise others -- especially first-time homeowners -- to proceed with caution and consider other contractors. It took me over a year to emotionally recover from the trauma of working with this business as a first major renovation project. --- Long story below As a first major home improvement project (front yard and driveway remodel), I hired a separate professional designer, had 3D renderings made, selected materials in advance, and clearly communicated the desired aesthetic and expected quality to all bidding contractors. Justin's Professional Landscaping had strong early reviews and was responsive at first. I agreed to a contract requiring over 25% upfront payment (which I now regret). Key issues I experienced: - Repeated requests for payment before corresponding work was completed - An uncomfortable incident where the foreman (Justin's father) came to my home on an off-day claiming he hadn't been paid, despite my having already paid Justin. - Poor daily cleanup, resulting in my HOA issuing a notice - Minimal on-site supervision by Justin - Workmanship issues (photos available), including: A unleveled wall that started leaning forward shortly after installation, uneven capstones and a section creating a tripping hazard, poorly graded and uneven pavers, joint sand not installed promptly, and walkway that was not correctly aligned with my front door. By the time these issues surfaced, I had paid about 90% of the project cost, yet the work was incomplete and did not meet reasonable expectations. A revised scope was attempted for the wall only (against my better judgment), but supervision and execution problems continued. After observing additional mistakes, poor practices and lack of control over the crew, I terminated the contract.

My front yard needed help desperately. I am super glad I chose Black Diamond to handle my project…read more My point of contact Matthew was super professional and gave me expert advice every step of the way. I really appreciated that he was always available to answer my questions. Matthew also went out of his way to ensure the materials we liked were acquired for the project. He ensured that everything was to our liking and was meticulous in his walk-throughs and made sure everything was completed perfectly. Leo and his team worked super hard and diligently. He paid close attention to detail and didn't rush any part of the remodel. During demolition he was super careful not to damage my property and always asked for our opinion/permission before installing or completing a part of the remodel. Overall I have more projects in mind for my house and will be enlisting Matthew and his team in the future. My wife and I are super happy with our new landscape. Thank you Matthew and Leo!

Black Diamond Paver Stones & Landscape, Inc. did work for us six years ago to our walkway entrance…read moreof our home. What initially sold us was the 26 year warranty. So, we decided to reach out to them since we loved the pavers they did already, but this time with a MUCH bigger job. They sent Matt M. to our home, who ended up being our Project Manager. What was super important to us was to find someone that could translate our vision to his team and bring it to life. This is exactly what Matt did. His crew Sergio Sr, Sergio Jr and Marco and the rest of the crew were absolutely amazing! They paid attention to detail. They never rushed the process. They were always kind and understanding. They worked endless hours in brutal weather and poured love into our home. Super humans is what we called them! Master Masonry at its finest. If you are ever thinking about any hardscaping, landscaping or draining system for your home it would be in your best interest to reach out to Black Diamond. And ask for Matt and his All Star Team. They will not disappoint. Thank you Black Diamond!

My 2nd project with Roberto, assembling a pergola with cement footings, it came out perfect and we…read morelove it! I appreciate his straightforward detailed quote, quick turnaround, and as always quality work with attention to detail. Highly recommended for yard projects!

My wife and I had a great experience with Rob and couldn't be happier with how our backyard turned…read moreout. From start to finish, the team was professional, friendly, and easy to work with. Rob was extremely accommodating, knowledgeable, and willing to listen to our ideas while also providing helpful recommendations based on his experience. He took the time to understand what my wife and I were looking for and worked with us to make sure the finished space reflected our vision. The quality of the work was great, and we really appreciated the professionalism and communication throughout the project. Our backyard has completely transformed, and my wife and I are very happy with the finished product. We would definitely recommend Rob and his team to anyone looking for a landscaping company that is knowledgeable, professional, and genuinely cares about providing a great experience for their customers.

We moved to our new house a few months ago and had a good amount of apprehension submitting our…read moreplans to the HOA approval committee - you hear the horror stories often. After interviewing three designers, we chose Ian and I'm happy to report that our plans were approved within 48 hours of sending them to the board. One neighbor, who used to serve on that committee, said "these are the most detailed plans I've ever seen". Ian's attention to detail had to have been a major factor in their decision-making process. What we liked about Ian was: he was able to easily and quickly share examples of other designs he had created; he told us that his fee would include revisions, he wouldn't nickel-and-dime us; and he has established relationships with many/all contractors that we'll need to complete the work. I'll update this review as we go through the process...we're only at the approval stage now. We need to have a good portion of the backyard demo'd before the work can begin. But so far, so good. Ian has delivered what was advertised.

Ian Hall and his team at Hall Landscape Design were fantastic! Ian was a very good listener,…read morequickly drafting an accurate layout based on our input. He put us in touch with very knowledgeable contractors and was always very responsive to our needs. Highly recommend! ~ Christine

Owen is a great communicator and problem solver. He put together an excellent plan based on our…read moreinitial Yardzen design, keeping in mind budget and practicality. His team is top notch and they work quickly and efficiently. He coordinated seamlessly with our pool contractor as well. No surprise costs or expenses. Highly recommend.

I HIGHLY recommend Owen and his team at Keystone Landscaping!! They did an incredible job…read moredesigning (thank you Kelly Crandell!) and landscaping both my front and backyard. I was working with a separate pool contractor at the same time, and they coordinated around that seamlessly. They were efficient, professional, and impressively clean throughout the entire process. Jose, the foreman, was fantastic to work with. He communicated clearly, was extremely kind, and made the whole experience smooth and stress-free. The work turned out beautifully and am getting compliments from friends and neighbors. If you are planning to get to landscape your yard, do yourself a favor and have Owen and his team at Keystone Yards do it for you!!

Contacted them to come pick up our bins due to the Republic Services strike, and they were easy to…read morecommunicate with. They also didn't leave any mess and was careful with our bins. Thank you!!

From the owner: Transform your garden into a masterpiece with skilled landscaping and tree services. Get in touch…read moreto start creating now.

I would like to highly recommend, this Landscaping company . My project was to remove all of my…read morelawns , Looking for a small maintenance free design for myself as a senior citizen. Zachariah, the owner came out to meet with me on my project . We talked regarding , what I would like ? I Mentioned color for my areas.as we were talking .Gave Zachariah full control of design, he did not disappoint. My landscape is beautiful, looking forward to the maturity of plants, etc. The crew is hard working , and do not waste time . Pay attention to detail , when they leave your project . You would never think anyone was there working . Please keep in mind this company , when your thinking /deciding to do your project . Well worth the time and money Please support this veteran & local hard working Company

Our small community just contracted with A-2-Z for weekly maintenance in January and we're very…read morehappy. They treat us like a priority and are very responsive. After a year with a different (and inefficient) company, we can already see a difference in our lawns and shrubs. Our crew manager tours every week and makes a point of talking to residents about things she notices that can be improved/enhanced. We highly recommend!

My wife and I worked with Linda on landscape plans for our front and back yard. The landscaping was…read morecompleted in March and we are incredibly delighted with everything Linda designed. We met with Linda several times during the design process, and while the design is both professional and modern, it is clear that she incorporated our personal feedback in very thoughtful ways throughout the yard. Our back yard had existing walls and hardscape that would have been costly to demolish and landscape from scratch. We were impressed by Linda's ability to frame her design around the existing infrastructure in clever and resourceful ways. Using Linda's design, the contractor was able to repurpose masonry blocks and rock from unused parts of the yard to totally transform another part of the yard. Equally as impressive, Linda tailored her design to our budgetary constraints, and the contractor's estimate came in on-target. The plans Linda produced were accurate, easy to read, and beautifully artistic. The contractor had very few questions for us about the design, and Linda was on-site a few times during construction to check on the progress. We used a contractor recommended by Linda, and were impressed by their teamwork on the project. A couple months after completion, the plants are in full bloom and the yard has become our favorite part of the house, by far! The landscaping is low-maintenance, and since Linda used mostly drought tolerant plants, our water usage is surprisingly low given the vibrant growth. We would highly recommend Linda to anyone looking for landscape design, without question.

We had a great experience with Linda, owner at Sunrise Garden Design. She patiently listened to our…read moredreams and desires, and helped us land on a backyard design that was practical and beautiful. She clearly communicated her expertise and when our questions drifted to the actual execution of the work, she would always say "that is for the contractor to decide". While some may think this response abrupt or uncaring, Linda is clear in what she does (design) and does not do (installation). We did end up tweaking some design elements to lower installation cost but overall followed her plan. Even when we asked for different plants after her main design was completed, she helped us out at no additional cost. It was a good learning experience for us and we are happy with the final result. Thanks Linda for your great service!

Loved Gwen and the whole Garden Artistry team! They were very safe and respectful of our Covid…read moreprecautions, everyone was very friendly and their work was very efficient! I loved that they arrived every day at 9:30am and left at around 2:30, so I didn't have someone in my backyard at random times of the afternoon/night. Gwen was very responsive and was very open/excited to try new things! She seemed genuinely interested in how our yard will grow and mature. She even offered to come by every once in a while to make sure it's flourishing! Great team, love my yard!

I can't say enough about Gwen and her incredible team. From start the start she was very open and…read moretransparent about costs and communicative throughout. I loved everything about her design and I loved that she had her own crew to do the install. The crew was great and was super organized. I sit and admire my front yard everyday. I love it so much!

Deyvis is thorough, efficient, and very knowledgeable. He quickly provided us a competitive…read moreestimate for sprinkler pipe repair. He was able to complete the work in timely manner and worked around our busy schedules to accommodate the repairs. He also gave us advice on future projects and maintenance to make sure we got the best results. Will definitely use Rock Landscaping in future projects!

Great service, nice folks. Highly recommend Rock Landscaping. I've used them at two houses and to…read moremove plants between them. Wonderful service.