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Joyful Academy of Music

5.0 (4 reviews)
Closed • 3:15 pm - 7:15 PM
Updated 1 week ago

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1 year ago

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9 months ago

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1 year ago

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9 months ago

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Creative Hands Studio

Creative Hands Studio

4.2(106 reviews)
8.3 mi
Family-owned & operated
Kid friendly

I wanted to come back and update my review now that we've picked up our finished pieces. We're…read moreseriously so happy with how everything turned out! The full process took about 3 weeks total. Our pottery class was on March 29th, we came back to paint on April 12th, and then picked everything up on April 17th. It honestly felt like such a fun extended experience getting to come back and see everything through. The painting portion was super enjoyable too. They offer a variety of glazes, some classic colors included at no extra cost, plus a few specialty options for a small fee. My fiancé chose the "Safari" glaze (just $1 extra), which had these cool glass pieces that melt in the kiln and create such a unique pattern. Definitely worth trying if you want something a little different! Pickup was easy overall. My only small suggestion would be to clarify the pickup hours on the card that's handed out after painting. Google hours seem to reflect member hours, while the hours posted on the door are different. When I arrived, they technically weren't open yet (my mistake, I'm sorry!), but the person at the front desk was super kind and still helped me find my pieces, which I greatly appreciated. Overall, such a great experience from start to finish. Thank you so much Creative Hands Studio, we'll definitely be back!

So much fun! Did the pottery wheel class then brought the kids back to paint the pieces. Highly…read morerecommend. Friendly staff, fun atmosphere!

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Kennelly Keys Music - Guitar wall

Kennelly Keys Music

3.7(27 reviews)
1.0 mi
•$$

This was a truly customer first experience. I took a 50+ year old guitar in to get new strings…read more Landon said he would be glad to do it. They charged me under $10 for the strings. I presumed there would be a charge for labor. Nope! Landon informed me that it took him longer than normal because the bridge was dusty and needed to be cleaned off. He did that also. When I offered him a tip, he refused it and then offered to carry my guitar to my car. Landon is making Kennely Keys proud! Thank you so much for an exceptional customer experience.

This is a review specific to an instructor at this location, Randall Ruback…read more We had a terrible experience with him. After 4 months of lessons I reached out to him to let him know of our timeline for ending lessons. We were stopping when my son started Jazz band at his middle school. The response I received had some information that was out of the blue - that my son was struggling with focus in lessons and playing over him and too loudly. I had never been told any of this feedback previously, so this was a surprise to me. I talked to my son about the feedback and his next lesson was good, however, Randy would not even come out of the room to see me. The next week we showed up for lessons and 10 minutes in I heard Randy yelling in the room, the door opened and Randy was kicking my son out of lessons and yelling at him about playing when he was talking and playing too loudly. He then yelled at him, that if he could listen they could finish the lesson. My son who was visible shaken went back in. I was frozen and didn't know what to do. The lesson finished, Randy came back out and I confronted him about his inappropriate reaction to the situation. I received an extremely defensive response about boundaries and after some back and forth was told if I was not okay with they way he spoke to my son, then he couldn't teach him anymore and we were done after next weeks lesson. We left the store at this point. I went home and sent him an email about the interaction and how it was inappropriate and that we would not be coming to the last lesson. I did not get any acknowledgement to how he was wrong to speak to a child in that way. I pointed out that if there was as big of a problem as he was claiming, he needed to talk to me in person after lessons about any issues rather than bottling his frustrations up and out-bursting like a toddler. He blamed the whole situation on my parenting abilities and told me what my child needed from a medical perspective. He is an emotionally insecure person who cannot control his temper or admit when he has done something inappropriate. We will never go back to him as an instructor and I suggest you avoid him at all costs.

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