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Journeys

2.1 (12 reviews)
Ultra High-EndOutlet Stores
Closed • 10:00 am - 9:00 pm

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Photo of Wayne G.
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9 months ago

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7 months ago

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3 years ago

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11 years ago

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9 years ago

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8 years ago

Awesome shopping experience! Sales associates were extremely knowledgeable about all products & created a fun atmosphere!

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10 years ago

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Coach - They are ready for Halloween 2024!!!!

Coach

(32 reviews)

$$$

Nice, clean store as with all other Coach outlets. Also lots of items on sale. Scored a purse for…read more$119. Mid-size, black leather exterior and red interior. Bought a wallet for my son. Elvira helped me and my sister out today. Courteous and made some small talk. I'm not big on engaging in convos, especially during a pandemic, but my sister was entertained. Checkout was quick. Join the Coach Exclusive insider club, if offered. You'll get all the good upcoming deals. I don't have a preferred Coach outlet that I go to, but this is my stop between SoCal and the Sierra Valley. Coach was our only stop in this outlet center... others stores in this center were just *meh*.

Visited the store on 2/12, travelling from Flagstaff AZ to Lodi CA. I was excited to find this…read morestore on our route to Lodi. I was specifically looking for a wallet for my vintage Coach shoulder bag. I finally found one! I stood in line, there was one person in front of me and one person at the register. Unfortunately there was only 1 associate working the register. I found this odd as there were a handful of associates working on the floor and the store was not busy. Finally an associate came up to the register and helped the person in front of me. The other customer was having an item wrapped, the reason for the long wait. Then when the associate was done ringing the person up that was in front of me, she looked at me then left and went back to the front entrance to talk to the security guard that was stationed there. So I continued to wait, while someone is having their item wrapped and wondering why the associate did not help me. There wasn't anyone behind me. I should have just left but I had been waiting for 6 months to make this special purchase. Finally a different associate came to the register and checked me out. She asked if anyone helped me-told her "No" as this was the truth. I have shopped at the Coach Outlet store numerous times in Ontario, CA and have received outstanding customer service at that location. This was the most disappointing experience ever. I felt the associate that rang up the customer standing in line front of me was just too busy conversing with the security guard. Angelette White did reach out to me on 2/18, after I completed their store survey. I did respond on 2/24 to their email, letting them know when to call me but I have yet to receive that call.

Famous Footwear Outlet

Famous Footwear Outlet

(8 reviews)

$$

What girl doesn't like shoe shopping? Well, at least THIS girl sure does!…read more I've been looking for a nice pair of brown boots that I can wear both for fun and for work. The 'for work' part restricts me to fairly low heeled boots, so I've been looking for just the right pair for at least 6 months or more. There was such a good selection of boots here that I tried on several likely candidates before trying on the ones that I had to take home with me. I took pictures of myself wearing each pair and texted them to my mom who wasn't in the store with me and she agreed with me which pair was the perfect one. When I went to put the others back in the right spot, I discovered that the boots I chose were even on sale! Who can beat that, right? I was so excited I started wandering up and down the aisles looking for other great shoe finds as well. Famous footwear has a very nice selection of shoes for men, women, and children. They have a particularly good selection of athletic shoes, flats, and heels. Unfortunately, each time I found the perfect looking pair they weren't available in my size, but I will be back on my next trip to Tulare to see if they've restocked them or have anything new out on display. One of the employees was extremely helpful. Every time I found a pair I liked that wasn't available in my size he went in the back to try to hunt it down for me. High marks for customer service, and as an outlet the prices are even better than at my Famous Footwear store back at home. The prices are higher than at Payless Shoes, but then so is the quality so it's a wash there. I'm willing to pay more for a better product. High marks all around!

The worst customer service ever!! One of the lady employees was so rude and disrespectful. Do…read morenot waste your time there, not worth it. Skip over the store and move on. They need better employees or just learn how to handle customers

Journeys - outlet_stores - Updated May 2026

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