this is for sure an underrated store! the selection of shoes is so versatile for the entire family,…read morewith a little something for everyone. as for the service, it's sweet! there were two employees working-- one, i presume, being the manager and the other, an employee. they were both so quick with finding shoes we needed in different sizes. for back to school shopping, i will definitely be bringing my kids to this lovely establishment

went to store to return some items that I ordered online. The person helping didn't know what she…read morewas doing, and after 20 min someone shows to "help", only to say that I couldnt return in store because I paid with PayPal. but I think it was more because the store was closing, and they wanted to go. on my way out, the store was closed. and I was carrying a large box... the security guard open the door, but there was something floor level for them to lock the bars, and I tripped and fell holding the box. They didn't even move to help me!! my knee and ankle hurts, and I'm never going back to that store!! just horrible!!!!

Excellent shoe selection, helpful friendly staff. If you need stylish and comfortable shoes,…read moreguarantee shoes is your place!

Time for a new pair of walking shoes I returned a pair I…read morebought before Christmas after wearing them for about a hour around the house. My feet have become very particular in the last year. We were told for one of the best selections in town go to Guarantee Shoe Downton. The store has been in its downtown location since 1953. We lucked out with our parking right in front. We were greeted by Sally as we entered. I told her my sore feet story and what I was looking for Sally brought out 4 different brands and explained each brands strong points. I tried on all of them, Sally was great no rush she knows her shoes. I decided on a pair of all black HOKA Clifton's. A good quality shoe costs more these days but I deserve it. Sally and Guarantee is the place to go I also picked up a pair grey Sanuk slippers My feet were happy I floated out of the store in my new HOKA's

Came here the first time to buy some shoes for my mom and dad for Christmas and the second time to…read moreget myself and my daughter some shoes. I like the place but the selection is very limited. I may come back for some Wolverine work boots I saw.

I placed an order online and had it shipped to store. Very easy, efficient, and quick. I walked in,…read moregave my name and voila, they handed me my package. I ended up wanting to peruse to see if they had a pair of loafers I'd spotted online that I wanted to try on. I like how they have the shoes separated by brand but after searching and searching I could not find the loafers I was looking for. I'm sure it's difficult to stock shoes that everyone will like and it's so simple to shop their online store so I won't hold that against them. I love their rewards program and it definitely comes in handy when purchasing shoes because sometimes they can get pricey. Overall this is a place that I come to first when school shopping for my kids or if I'm needing a pair of shoes for an event or just to compliment an outfit. You should for sure check this place out also!

Besides the fact that the proceeds from this stores sales go to great services for our community,…read moreall of the volunteers, (associates) are fantastic, your greeted walking in, and told the days specials, and you feel welcomed, and appreciated with the staff. There all always great deals, and you can sign up to earn points, as you shop to get great offers, I just got an email stating I have earned $10.00 off my next purchase. Do yourself, and your City a favor,. Shop at Encore Boutique !

Love this store. Have shopped there and donated to them many times. Wonderful selection of clothes,…read morepurses, shoes, jewelry, etc. Donations are high quality. Prices are very reasonable. Funds go to The Mission for women's and men's shelters and recovery.

Gladys was super helpful, amazing customer service! Would recommend getting help from herread more

My daughter has her winter formal coming up at school this year, and there are so many options to…read morechoose from here--all very affordable! They also have some fantastic deals. The service has been great, and I have no complaints so far!

This is a great location/store Nice size with a great…read moreselection Sales staff are very helpful and friendly Prices are insane of course Check out the sale merch! Definitely recommend

I walked in to get shoes that I had seen online that I wanted and the other store didn't have them…read more I expected at minimum a greeting of hello or is there anything I can help you find from the 3 people working but was ignored as if they didn't care to go out of their way. It was completely dead in there besides them and myself. I figured since you cannot even acknowledge a customer there to spend money I will take my money elsewhere and walked out.

Our grandson was perfectly outfitted for his High School prom…read more Excellent customer service (Angel), very organized, and helpful. These folks are experts and know what they're doing.

With a great selection and knowledgeable staff, this is where you want to rent/buy your formal…read moreattire. Diamond was helpful and knowledgeable. She made our fitting a breeze. We were in and out the door in no time. Thanks, Diamond.

Love me some Bath and Body scented lotions! I especially love me some scented soaps!…read more But listen, you will not catch me shopping at B&BW unless there is a sale for these soaps or lotions. I'm usually keeping an eye out for their soap sale at the beginning of spring where I stock up for spring & summer, then again in the fall and winter. Their semi annual sale is where I'll usually stock up on lotions as well. This particular store is clean and well kept. Staff is friendly, but they tend to be limited on inventory compared to other stores.

Semi-annual sale was happening and I needed to do a restock on hand soaps. It was a busy day as the…read morecurrent sale was happening and it was a Friday. One note I have noticed upon entering the store is that I rarely get greeted. Understanding that busy days like this will happen( yet I've noticed past visits other customers will be greeted and given a shopping basket and it's crickets as I walk past associates. This store is always immaculate and clean especially with being a very busy store. Always have great selection of items and stocked very well!