Came here the first time to buy some shoes for my mom and dad for Christmas and the second time to get myself and my daughter some shoes. I like the place but the selection is very limited. I may come back for some Wolverine work boots I saw. read more

DSW Designer Shoe Warehouse - Shoe Stores Near Me - Bakersfield, California

I placed an order online and had it shipped to store. Very easy, efficient, and quick. I walked in, gave my name and voila, they handed me my package. I ended up wanting to peruse to see if they had a pair of loafers I'd spotted online that I wanted to try on. I like how they have the shoes separated by brand but after searching and searching I could not find the loafers I was looking for. I'm sure it's difficult to stock shoes that everyone will like and it's so simple to shop their online store so I won't hold that against them. I love their rewards program and it definitely comes in handy when purchasing shoes because sometimes they can get pricey. Overall this is a place that I come to first when school shopping for my kids or if I'm needing a pair of shoes for an event or just to compliment an outfit. You should for sure check this place out also! read more

Please check the bottoms of the shoes before you buy. Especially if you are paying full price. They resell used shoes! read more

DSW Designer Shoe Warehouse - Used shoes for sale - asking full price. - Shoe Stores Near Me - Bakersfield, California

I love this store! I always am able to find comfortable shoes with great options. My only complaint is i wish they'd offer more wide width for both women and men. That's my reason for 4 stars instead of 5. But one of my favorite things about DSW is that they have points and rewards when you sign up! Drop off a pair of old shoes to donate or get recycled and guess what?! They give you a $5 reward for your next purchase. For the month of August, you get $10!!!! Isn't that amazing?!! Im going back today to do another donation and getting my $10 towards a new pair of kicks for work! Staff is friendly and helpful! read more

We were here tonight so my hubby could get shoes for our daughter's wedding. It took awhile and they were busy, so we were waiting patiently in line. There were 6 people ahead of us who all needed to special order. When we finally got to the front, the cashier drifted about visiting with other workers. No eye contact, no word to us at all. Then she just walked into the back area. Leaving my husband with no one to check him out. Needless to say, he put the shoes on the counter and we left. It was a solid, no effort to anyone else- sale. Not now! My husband won't be going back & I can't imagine putting myself through that again. The worst service we've ever received. Thank goodness they aren't the only shoe store here in Bakersfield! read more

Large, clean store, OK selection but we left unexpectedly empty handed.. even my hubby who is a shoe-holic stated that Nordstrom Rack had better deals and a better selection overall. I found it to be pricey as well. Even the clearance section seemed to have the original price marked way up (ex Havianas flip flops listed as $28 to begin with and then taking 30% off that is NOT a deal. Most Havianas at the Rack are under $13) Many on clearance also seemed way out of date, out of style. If you need a certain type of shoe and are willing to pay mucho $$$, you just may find what you need here. Just coming in to browse seems overwhelming to me with hundreds of shoes lined up and the "deals" are just not special enough. read more

DSW Designer Shoe Warehouse - Cute! - Shoe Stores Near Me - Bakersfield, California

They saw me waiting in line and it took them a while for one person to attend at the registers. I saw many workers and they still took their time. read more

Wait wait wait....I went back and I learned some new things. They still have tons of shoes, the clearance was bigger, and the shoes were still pretty pricey. However, they have a rewards program and an end of season sale. The rewards basic is free and easy to sign up. You get points for every dollar you spend at the store. At $150, you get $10 off. I am feeling a little more tempted to come back. Plus I actually bought adorable wedges there today, so I'm extra excited about it. The service is still lackluster unless you actually ask for help, don't expect much. read more

DSW Designer Shoe Warehouse - This is the sheet that explains the different levels of rewards. - Shoe Stores Near Me - Bakersfield, California

They have a large selection which is great. But for some reason it doesn't feel welcoming. The staff is nice and the store is clean but their is just something monotonous about the experience. read more

DSW stands for Designer Shoe Warehouse and that's exactly what it is. A warehouse full of designer shoes. And by designer they mean and brand pretty much lol. They do have some "designer" brands but there were definitely more brands that I didn't recognize than those I did. I liked that the shoes were very well organized and they had many sizes available of most shoes the had out. You really need to give yourself a lot of time because there are rows and rows of shoes. They have all of the clearance shoes in racks at the back of the store and those are laid out by size, not necessarily by shoe lie the rest of the store. I also liked that they have some accessories laid out throughout the store including hats, scarves, and socks. The discounts on the shoes are not the steepest for the most part (well, not on the shoes I saw at least) but some pairs were very good dead so you really have to take your time and look. If you need a pair of shoes, definitely give this place a try! Especially their clearance section which has steeper discounts determined by a colored sticker placed on the price. Overall, it was clean, organized, friends customer service, and so-so discounts. 4/5. read more

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Let me start by saying I am a HUGE fan of the DSW app. Top notch customer service. In store? Not so much. And this isn't a pandemic issue. This is about how you deal with people... I worked in retail for a long time. I know the drill. When someone brings in a return that you don't want to take you stall, ask a bunch of questions, I get it. But here's the deal. I wore the shoes and they broke. The right shoe wouldn't stay on my foot. So returning them seemed like the right thing to do. I exchanged them. I wasn't asking for cash and I certainly wasn't rude or a bitch. Sadly, you, young retail clerk, decided to try and make me feel like a criminal or whiskey tango or whatever your fancy little brain told you needed to happen. Subsequently, I will NEVER come in this store again. If you make commission, it sucks to be you because in THREE MONTHS last year I spent more money than you made in an entire year. Damn shame. Online only from now on... read more

This store does have a good selection, but every time I've gone in they've never acknowledged me, greeted me, or offered to help. One worker walked past me and did not utter a word. Customer service goes a long way for me and this place falls short. I've even heard them greet customers who entered after me. Not going to waste any money at this place. read more

Lazy staff they obviously could care less if you buy a pair of shoes or not as long as you do the leg work!:( disappointing

I came to write this review because I'm hoping someone from Corporate will see this and add air fresheners, or add wipes that people have to wipe their feet off with before trying on shoes. I like the shoes there....but the place smells BAD. It smells like an NFL player's used sock. The whole place just reeks of feet. I couldn't stay in there for more than 2 minutes before leaving. I know it's not the store's fault their customers don't wash their feet, but they need to figure out how to make that place less stinky. read more

I just wanna shout out the guy who wears the country club golf hat. Helped us get our orders in and checked out while having technical difficulties. Give this guy a raise! read more

As the official Duchess of DSW, and a Yelp Elite member, it is my duty, no, honor, to review DSW tonight. I have been shopping here since they opened about a year ago. I am a bargain shopper. I shop cheap: think clearance, sale, 70-80-90% off, thrift store, coupon stacking, etc. With that being said, why would I be at a designer shoe store? Well, that's because it's a gorgeous, brand new store in a clean, new shopping mall. It's massive and is literally wall to wall shoes with a few sections of accessories like purses, socks, and other trinkets. Yes, they have full-priced designer shoes in every color under the rainbow, but for me, the clearance and customer service bring me back time and time again. If you're a sale savvy shopper like me, you will LOVE their selection of clearance shoes at the back of the store. They have each box marked down on a colored sticker which corresponds to an ADDITIONAL percentage off that price. What?! I've left with hundreds of dollars in shoe-y goodness for $30-$90. They also have a rewards program that I can't say I follow too closely--all I know is I get an occasional email letting me know I have $10 off from my rewards. Finally, their customer service is TOP NOTCH. I'm always greeted either directly at the door or as I'm walking around shopping. The workers are always (and I mean always) ready to assist without being pushy. This attitude and culture makes this shopping experience far superior. Next time I'll capture some lovely photos for my review. 10/10 will return!! read more

DSW is one of those stores you need to avoid when your with your significant other. My lady could easily walk thru each aisle of this huge store and walk away with a dozen pairs of shoes. The staff are always really friendly and helpful. A bit disappointed lately in the men's selection of shoes. I have come here and bought multiple pairs of shoes, but I haven't seen anything lately that catches my attention. Maybe my taste buds for shoes is changing with age. The cool thing about DSW is if you sign up for their mailing list, they email or mail you coupons every couple of months. Depending on the style of shoe your looking for, DSW will more than likely have it. And if it's not in stock, they won't hesitate to order it in for you. read more

DSW Designer Shoe Warehouse - Front of DSW. Gonna be here a while... - Shoe Stores Near Me - Bakersfield, California

I have to say I really really like this store, as you can tell by the stars. I came here one day just to have a look since I was already at BevMo. So glad I did, I found one of my new favorite stores. There are LOTS of shoes at good prices, and they have a clearance area that has even more mark downs depending on the color of the stickers attached to the shoes. I always pull my calculator out when I'm in there shopping so I can make sure before I get to the register that I'm getting the best deals for my budget. I have bought 6 or 7 pairs of great shoes for about $65 in the past month. That's not a deal, it's a steal! :-) Plus if you sign up for rewards with them, you will get extra discounts sent to your email; and if you purchase online you can also pick up at the store for free. Besides all these great shoe deals, they do have other items, jewelry, cosmetics, phone accessories etc. You should definitely take a look around. read more

Just recently started shopping at DSW. I find it easier to order my shoes online and pick up same day. They have a great reward program app that allows you to use multiple coupons and rewards at once. Literally paid $0 for new Nike Tanjun's and got some new Vans for only $30. read more

Finally decided to check out DSW. I had heard of it before but never been inside. I guess I expected to see real designer name brands. They weren't the kind of designer names I was expecting or hoped to find. So if you're expecting to see Jimmy Choos or Stuart Weitzmans, this isn't the place to go. The store is huge though and has a very large selection of men's and women's shoes. I like that you don't have to ask a salesperson for a size since the stock is stacked under the shoes. The prices were discounted but probably not as good as you'd find at some other stores or online. I didn't find anything and not likely to be a regular shopper here, but it's nice to know there's another option for shoes in town. read more

Not sure why the employees here don't care to practice good customer service but I've called twice to check availability on a certain shoe and the employee stated that they do not have them without even checking. I thought maybe she just knew what they carried or had in stock off the top of her head. Turns out she didn't and they had the product available both times. read more

Staff is always supper friendly and make my shopping experience great. It's always nice, neat, and stocked but if it's not they always offer to order it online. read more

Cute shoes but overpriced. Also don't have much selection for sizes 11-12 which is bad!

YAY! I always seems so find something I like especially in the clearance section which has the best deals. I bought 3 pairs of shoes and I only paid like 35-45 dollars each pair. The staff here are really chill and friendly. I love this place; very quiet, clean, and easy to shop here. read more

SO MANY SHOES!!!! This place is a shoe lovers paradise! So many shoes to chose from and every style imaginable. The associates all seem like they live there job and are always willing to help you find that perfect shoe. Last time I was there they were sold out of my size in the most adorable bootie I've ever seen but an amazing girl who worked the was able to order it for me on a tablet thing. She said it would take 4-7 business days free shipping and I could return it in the store if it didn't work out for me. It arrived at my door 3 days later and was a perfect fit. Definitely worth a visit. read more

This is undoubtedly the BEST DSW store in the entire chain. It's the BEST KEPT SECRET in the central valley. Melissa ensures every visit is amazing, and her entire team follows her example under her kind direction. Everyone in this store is well-versed in the subtle art of customer service. The attention and assistance we receive is superior, every single visit! They make us feel appreciated and special. This type of consistency in retail is more rare than a Unicorn! We LOVE visiting this location, and simply perusing the new styles and various shoes available both in store and online. I am never disappointed, and enjoy every shopping venture. It's not only a shoe store, as there are many others items for sale inside (from facial masks and nail polish, to leggings, handbags, and lip balms!). The interior is always immaculate, bright and open. The stacked boxes of shoes are neatly placed in order of size, (saving time and effort). This store is simply superlative, and all the associates and management are exemplary beyond measure! I look forward to every visit, and enjoy purchasing some new items for my wardrobe. I am SO happy this store is in our City, and will continue to be a regular to ensure it's future success! read more

Located in a convenient plaza where parking is free. Every time I come to Bakersfield, I tend to check out here as well as TJ Maxx, Bevo, and Sprouts. Oh, yes, Nordstrom Rack can not be missed, too. What is Costco for grocery shopping is like pretty much what is DSW for shoe shopping to me. read more

Cheap prices but poor customer service from manager. Beware, returns / exchanges policy is only online, not on receipt. Manager will lecture you, unprovoked. I'll take my business elsewhere in future. read more