I am obsessed with this homegrown Bakersfield institution: I bought my first pair of boots here in…read morethe early 1990s, when my wife (3rd generation Bakersfieldian) introduced me. Now that we've moved away, I try to come whenever we visit my in-laws. If you get on the mailing list, you get a nice birthday gift. Since I bought two pairs of boots 4 months ago, today I used my $10 birthday coupon on a summer shirt. Plenty of parking, friendly and knowledgeable family and staff, simply epic and worth a regular pilgrimage!

This is a cute little western store located downtown. I've always driven past on the way to my…read morefavorite coffee shop, but never actually been inside until today. I was in a semi-desperate search of a T-shirt. They had a very limited selection. I wasn't greeted upon arrival nor asked if I needed help. I only did a lap around the women's department, I'm sure I was in there less than 5 minutes, but again that's mainly because they didn't have much of what I was looking for. I'll definitely stop by in the future to take a look at their other products when I'm not I. Such a rush.

I visit this location for embroideries here and there for hats and the service is really…read moreinconsistent. I've had them completely ignore directions on font style and ask to hold on to my hat to remove and redo it more than once. it's just careless. be ready for a potential mess up and double check it all because I was almost sent off being told it's what I bought just to show the receipt and even then no apology just a offer for the incorrect work to be free or leave the hat there till the next day. I don't want to come back and I don't want them to mess up again anyways. I don't have duplicates to sustain possible damage to my hats.

Lids service. Trash Walked in with my gf. The young man and…read morewoman didn't even acknowledge we were even there. Instead they continued to talk about hotel pricing and bad experiences with hotels. There for 10 mins. Not once. Did they ask how we were doing or needed help. Lids. Please teach these youngins how to give good customer service and to be professional at work. Still bought 2 hats because they were awesome. 2/8 at 11:15am

they are the coolest I've been shopping there for years nice clothes very reasonable I go to both…read morestores their my people niw

They treat their customers nicely and always willing to help out with all my questions about Vapes…read moreetc ....

This place has been in this shopping center for 20 + years. My husband loves this place. They have…read morepro club shirts up to 5XL. They have socks, scrubs, hats, NFL gear and more. I've gotten my scrubs at this place a few times. They carry heartsoul break scrubs and i think they're the cutest. My husband loves their hat selection and of course the pro club shirts. They have two or three dressing rooms. The aisles in the store are a bit snug and they have their boxes of merchandise around the store so sometimes tou have to squeeze through to get around. They are a bit strict when it comes to trying on clothes because of people getting the clothes dirty which makes sense.

Not allowing service animals in the store. People have service animals for all kinds of reasons,…read moreand to get kick out of a store because you have a service animal that is wrong. Do you kick people out if they dont look at certain way, I don't think so because there money is as green as regular costumer? I call that discrimination in different ways. My handbook says my service animal is allowed in ALL business. I could take this to court, but I just will not be shopping at your business anymore..

I agree with Robert B. I went there as my picture proves this place is packed. There really is no…read moreroom to move around. The selection is vast. However these guys are overcharging of merchandice I can get for $10.00 to $20.00 less some where else. The worst part is the people that work their want to argue with you over the price and won't budge. I know hagling is a lost art but when you find a price of a jersey some where cheaper where are you going to go? The cheaper price. To fix this place competitive shopping is a must. $30.00 for a hat that I can get for $20.00 at Lids. They would have to keep up with the compition or they will be auctioning their goods here soon because they can't afford the rent in the mall. Next get rid of some of the stuff and put some in a storage. There is no room to move around. Last start selling on line. Your not making a profit that is obvious on how much stuff is on the floor. I hate the say it but stores like yours end up failing and fall off the map because they refuse to change and want to be stuborn. I won't spend a dime in this place tell the above happens.

Poor customer service. Unpleasant experience with an argumentative worker. I would imagine that a…read morelocally owned business would have it a little more together. I will probably never visit this store again.

Eric was fantastic…read more I finally had gotten my act together. I knew I'd be driving past a 5.11 and I put the boots that I'd ordered months before into the car. They'd fit strange, too tight around the ankle, too loose around the widest part of my foot. I'd fiddled and adjusted and just wasn't happy so I brought in a pair of boots that I'd bought months before and asked for a refund. There was no drama, no issue, no problem. 10 minutes later I had a new pair of shorts and $40 or $50 refunded to my credit card and I was back in the car. I love it when businesses treat their customers well.

Second to none in town Best tactical gears & clothing…read more Friendly staff and management My first visit but won't be my last visit Now I know where to spend my money to support local business and law enforcement

New Generation Graphic has great prices and their graphics look amazing !…read more I had them create school sweaters for my team and they came out great! They helped me combine my two designs into one and loved it! Their attention to detail makes me proud to see my team wearing the sweaters. Thank you New Gen!

Took in a shirt purchased locally to have embroidered. Was not in too much of a hurry but did need…read moreit by middle of the month. They were able to complete the embroidery before it was needed. I checked it out before I left and am THOROUGHLY IMPRESSED!!! Highly recommend New Generation Graphics for embroidery or silk screen.