Time for a new pair of walking shoes I returned a pair I bought before Christmas after wearing them for about a hour around the house. My feet have become very particular in the last year. We were told for one of the best selections in town go to Guarantee Shoe Downton. The store has been in its downtown location since 1953. We lucked out with our parking right in front. We were greeted by Sally as we entered. I told her my sore feet story and what I was looking for Sally brought out 4 different brands and explained each brands strong points. I tried on all of them, Sally was great no rush she knows her shoes. I decided on a pair of all black HOKA Clifton's. A good quality shoe costs more these days but I deserve it. Sally and Guarantee is the place to go I also picked up a pair grey Sanuk slippers My feet were happy I floated out of the store in my new HOKA's read more

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Excellent shoe selection, helpful friendly staff. If you need stylish and comfortable shoes, guarantee shoes is your place!

Such a great store for me, for over fifty years now. They have always had good quality and fair pricing on footwear.

I have been forgetting to visit this place . I have been seeing the TV commercial for a while so finally while working in downtown I went there yesterday and again today and we bought two pairs of shoes . Dan was very helpful kind snd knowledgeable. I really liked the family no rush no push atmosphere and attitude. Being a local business place I really liked this place and will be going there more often. read more

Guarantee has a great selection of excellent quality shoes, and I would rather buy shoes here than anywhere else in Bakersfield. For this particular purchase, I knew exactly what I needed for a Christmas present. With one phone call, the team verified they had what I wanted, helped me make the purchase, and then walked the box directly into my car window when I pulled up at the curb. This saved me so much time, as I was already packed to leave town with had two dogs in the car. It was seamless, easy, and I felt very grateful that they made my day so much easier during a busy season. read more

First time here. I went because I was looking for Hoka shoes and they had what I was looking for. The employees were really friendly. They made sure my shopping experience was a great one. I will be back when the time comes. read more

Guarantee Shoe Center - Shoe Stores Near Me - Bakersfield, California

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Good place to get shoes The sale people will work with you on the price . They worked with me for I could buy a second pair of shoes.

My wife and me went to Guarantee Shoe Store this afternoon because she was looking for a pair of shoes. One of their sales staff named Mike, greeted us and helped to get the process started. Within 30 minutes we were walking out with a terrific pair of Clark shoes for her and at an excellent price. read more

Family owned local Gem. Great selection of shoes and wonderful customer service. Roscoe and Sarah are delightful and a fabulous part of the community for many years. Go check them out when you need to make your feet happy. read more

I liked some shoes that were on the 1/2 off area of the store. They were marked down from 130.00 to 79.00. I assumed that the 1/2 Off was off the 130.00; because 1/2 off of 140 is not 79.00. So when I went to pay the guy tells me it was 65.00 so I was getting a better deal because it was less than 79.00. when I explained that his math was incorrect and explained what I assumed. He insisted I was mistaken and that I was getting a better deal. It's insulting and I felt like it was just a way to hook the buyer. I was disappointed; it has good quality shoes. I felt like he was trying to pull the wool over my eyes.; I left with an uncomfortable feeling after buying the shoes. read more

I moved away from the valley in 1996, but many extended family members remain. I visited the store in Sunday in search of quality sandals and I scored! The sale was filled with numerous choices of color and heel. I had excellent assistance when needed and left with two pairs of well made fashionable sandals for less than the price of one at my local Nordstroms. Thank you, I look forward to a visit each time I'm in the area. Now to get those shoes in my suitcase! read more

Very disappointed in their return shoe policy. Bought a $150-$180 pair of SAS shoes for my elderly nana. She wore them once. In perfect condition. They would not return them because they were purchased in September 2020. Understandable but wouldn't even let me exchange them for a different shoe as she can't wear the ones she bought because of her deformed feet. So now an expensive pair of shoes down the drain. Will not be purchasing from this store ever again. read more

In desperate need of expert shoe help I went here. Excellent staff, extensive supply, computer measure and pressure points. Will definitely shop here again read more

Guarantee Shoe Center - Shoe Stores Near Me - Bakersfield, California

I was in GSC with my dad recently and needed a lot of patience to find my dad shoes specific to his needs as well as having Parkinson's making it difficult to get shoes on & off. We were met by Daniel ( store manager) along with his colleague. Extremely professional and so very nice! He has a great working knowledge of their inventory and after properly sizing my dads feet , he returned with a number of potential options. I can't thank Dan enough for helping my dad - He left feeling so encouraged and happy about his purchase! I'd HIGHLY RECOMMEND GCS & Dan for any needs you might have for shoes ! You WON'T be disappointed !! read more

I have been going here for years, I have spent a few hundred dollars. So today I go because I like Clark shoes. I had to ask one of the sales associates where the Clark's were. He pointed and that was it, never once did anyone who was all to busy on their phones to ask me if I needed any help or if I had a certain shoe I was looking for. I was so disappointed I just left. Hope they all get paid well enough standing around again looking down on their phones. because you lost my business. read more

I have wide flat feet and my left foot is flatter and wider than my right foot (also flat but doesn't need any special insoles like my left one needs) due to my foot issues I go nowhere else for footwear because I can't use any shoes they offer at the mall like Nikes and the like. Yes understand they have a strict policy if you wear them once they won't accept them back, so take a moment and truly try them out in the store before you walk out with your purchase Other than that they have a nice orthopedic selection, they should offer more men shoes as more than half the store they offer many products for women's footwear read more

I love buying my shoes, and sometimes purses etc. here. The staff is always very helpful and friendly. My doctor sent me to a podiatrist several years ago. He wanted me to pick out a pair of shoes to buy and wear. All of them were ugly. Instead I went to Guarantee Shoe Center. I don't have problems with my feet the way I used to. I love the brands they carry. All my shoes (and things I need to care for them like kit for my Uggs and Birkenstocks) now are purchased there. read more

this is definitely a 10/10 amazing people amazing shoes just amazing the service was amazing

Best service EVER! I'm so tired of online impersonal shopping. Frank offers top shelf customer service and gives honest suggestions. If they don't have the color I want, Frank can order it for me. He always calls me personally and tells me when my favorite brand Vionic is on sale. read more

This was a real surprise! The store carries a ton of major brands. Mike was our sales Paterson- and we wanted to adopt him! He was extremely helpful, patient, and professional. We will be back ! read more

I absolutely love guarantee shoe Center! They have an amazing selection and are super reasonably priced! Growing up in bakersfield this is the best shoe store in town so it feels so nice to be able to afford shoes from here now! My husband just bought me a beautiful pair of heavy duty all weather uggs! The employees here are super nice and friendly. If you want good quality at a good price I highly recommend guarantee Shoe Center! They carry all kinds of professional footwear too. From fancy attorney shoes to cute comfortable nurses shoes to steel toed heavy duty construction work boots they have it all here! They also have an entire back room that really large full of discounted sale shoes! They also carry really really cute purses and handbags and socks! read more

Mike or Michael was fantastic! Great customer service. Thank you, sir. I think it's silly that I have to write more for this to be considered a review. He helped me and was very pleasant, especially near closing time. Thank you again! read more

I bought a $160 pair of hoka shoes. Not too long the design was peeling off so I tried to return them within 30 days of purchase. The salesman refused to take it back. Now it's worst. read more

It has been over 10 years since my last visit and was I pleasantly surprised with my recent shopping experience. I was given a generous gift card from a friend which was the only reason why I visited. Assistant Buyer, Frankie Lopez approached me and made me completely comfortable. He was extremely knowledgeable, friendly, courteous and caring. Something I haven't experienced in a very, very long time. I wished I could buy everything in the store! I absolutely love my shoes and will definitely come back! Thank you Frankie for of your attention to my every question and for helping me!! read more

I recently had a medical problem with my feet, that required me to get shoes that were wider and longer than I normally needed. I have been to several stores, and even ordered shoes on Amazon, all with unsatisfying results. Guarantee shoe center was very helpful, measured my feet, And made the suggestions I needed to purchase what I needed. The sales people were very helpful. The only reason they don't get five stars, is the price was Much higher than I am used to paying. Otherwise, it was a great experience. Thank you for your professionalism. read more

Frankie Lopez. Go see this guy. He cares enough to take the time to truly fit you to the right shoe. I knew my size. He asked and I told him. He then took me to a machine that measures your feet and how you stand on them, looking for pressure points. It was an interesting experience. After getting the measurement and telling him what I was after, he went to he stock room and emerged with a couple options to try. First one was a little tight on the toes, but the second was a perfect fit. I walked out with a pair of Florsheim Midtown Cap Oxfords in black. Hey we're reasonably priced at $110 plus tax. I look forward to seeing you again Frankie. I'll be back in a couple months to buy more from you. read more

My grandfather and I went to get a pair of shoes to fit his new orthopedic brace. Initially we spoke with a female employee who was more than happy to help us. Not more than two seconds into asking us what we were looking for, she was interrupted by another employee (Tom), who told us the history of orthopedics and how everything we were doing was wrong. Regardless of what a licensed and trained orthotist had already explained to us, we were told that it was all wrong. My grandmother called the orthopedics office to explain the situation and was told to buy a shoe that would normally fit him and they would adjust the brace to fit it. We tried once more to get a shoe for him but were again stopped by the associate and told that what we were doing was incorrect. He went on to explain how after decades of doing this he was an expert at fitting shoes to braces and vice versa, and that if we decided to continue forward against his advice, it would never work. At this point I assumed that he didn't want to sell us shoes and was ready to leave. We ended up getting the orthotist on the phone once again and had him speak directly with the grand master of all shoe knowledge (Tom). After a lengthy discussion and several exhausting minutes of argument, Tom handed the phone back to me and explained that even though he was one hundred percent correct in his knowledge of all things braces, we would do things the way the orthotist wanted and whatever happens happens. I was ready to leave and place a lifetime ban on patronizing this establishment, but my grandfather found a pair of shoes he really liked and we ended up purchasing them. I regret the entire experience and hope that in the future Tom will refrain from vomiting his wealth of knowledge on the general public until he knows the full scope of what he's dealing with. One star is a generous rating and was only chosen because a negative rating is not yet an option. read more

The prices at Guarantee Shoe Center are competitive for the lines that they carry. You can often even find sales, especially on weekends, and those can save you a few dollars more. I had some major foot pain for a while and decided that my cheaper shoes weren't cutting it for me any more. I invested in some Clark's based on the salesperson's recommendations and I am quite happy with the shoes I purchased. Bonus for me was that the Clark's were half-off that weekend! The staff is very nice. They will listen to what your needs are and then help direct you to the shoes that will work best for you. I'm certain that I will be going back in the future for more shoes. read more

My sales person was Mike Coleman and he was fantastic. Ask for him if you want outstanding help. This was honestly the best customer service experience I have ever had at a shoe store - by far! He was very knowledgeable and made great suggestions. I felt like he was truly trying to help me vs. trying to just make a sale. This is the kind of experience that gives the business world a good reputation. read more

Frankie Lopez was great!! Very knowledgeable, friendly helped both me and my husband at one time got us the right insoles according to what our feet need we left happy with our purchase, definitely coming back and recommending to everyone. read more

Go see Frank at Guarantee Shoe Center, he has the best service and offers genuine help! Always pleased with him!

Went in for work boots for myself. I found the pair I really liked that I'd been shopping around for online but they didn't have my size in stock that day. I was able to figure out the size I needed and see the boots in person though which was helpful. Ended up leaving with a pair of work boots for my husband and some cute heels for me though! The lady that helped me was so sweet. They have a great selection of really cute and comfortable high quality shoes. read more

Very nice big selection the clearance section is awesome & all of the employees are helpful and super friendly definitely recommend this place read more

Thank you so much to Danielle and the other girls that helped us. Her customer service was top notch & she was so patient with us. We had specific requirements for the shoes we needed and she helped us find the perfect one. Thank you Danielle!! read more

Save $20 on SAS for men and women over $100 now thru November 12th. Open 7 days 2101 Chester ave read more

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Guarantee has a great selection of comfortable and occasionally fashionable shoes. If you have to stand all day at your job, this is the place to go. The selection isn't huge, but it's a good variety. Plus, the lady who waited on us the last time says the owner picks brands he thinks the customers will like. We bought these beautiful boots that were apparently a small brand out of Europe that you probably couldn't find anywhere else. And, as far as boots are concerned they were reasonably priced too! We liked them so much, we bought them in black and brown. I've already received tons of compliments on them! The workers there are so delightful to chat with as well! Really a stand up, local, fantastic business! read more

How have I never set my feets in this store?!?! I was born here and accordingly to the excellent sales person that helped me, they've only been open for like 60+ years!!!l I love this place. If you're looking for a local shoe buying experience with excellent customer service, this too can be your new jam. It only takes about 2 minutes inside for the nostalgia to start activating, the one that wishes things were a little slower than they are now, and people had time to spend with you and inform you when making shoe purchases. Guaranteed Shoe Center has it. Amazon is my usual go to, but I went here looking for authentic Birkenstocks,( I bought some on amazon a year ago, I was pretty sure we're knock offs, and I didn't want to make that mistake again) and found them. Thank you to guarantee shoe center and the sales person (I think his name was Steve) for helping me decide the style, color and correct size (another thing I got wrong buying online, which actually partly led to the demise of them quickly) He didn't hesitate about bringing out many sizes, styles and colors for me to try on. As I get older, my feet get more and more important, which means the shoes that I wear get more and more expensive, I want to make sure I'm making the right choices, and this place is full of those secret, awesome quality shoe brands you didn't know existed. I even bought another pair of sandals, a brand I had never heard of (oofos) because when I put them on, I my feet and arches felt supported and like they were on cloud 9! The prices seem competitive, and on the two pair of shoes I purchased $5-20 more than big box stores, I don't know about you, but that's a price I'm willing to pay. Good service, take away knowledge,experience and supporting a local business putting money back into our community. Did I mention I found out a lot of the employees have been there like 15+ years? That's some accountability and legacy right there. We will be back! read more

I had never been to Guarantee Shoes before today. I guess I thought why drive downtown. I was so wrong. I thought parking would be hard but it was so easy. They have a great assortment of first class shoes including Uggs and Clark boots. The store was full of people but they have lots of salespeople so you don't have to wait to get help. I lucked out and got Frankie to help me. I was able to buy the boots I wanted and I got a discount. I will go to Guarantee shoes first instead of last from now on. read more

Won't buy shoes anywhere else. Great value, selection, staff, and management. Like Roscoe (the owner) says on the TV commercials, "Where else?" read more

Great shoe store! Lot's of staff to help you out. Ladies and Men's. Can't go wrong here. read more

Guarantee Shoe Center - Shoe Stores Near Me - Bakersfield, California

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