In Sept 2023, a Hispanic girl took me to a room at the Mansfield office, and the computer in the…read moreroom had someone else's CONFIDENTIAL medical info pulled up on it, and the exam paper lining on the bed was obviously used and not changed. The doctor was professional, (a black male), but kept the door cracked while examining me. I guess b/c I was a female, but it was offensive and invaded MY privacy. He decided to refer me for an MRI and said someone would call me from the place. I received no call until November 2023, so I was in pain all that time calling and calling but they kept saying that someone from the office will call me back. After doing the MRI in November, I was called to schedule and appointment. The older, White lady told me that I had a balance. I asked why they didn't send a bill, and she said that she didn't know. I went to my appointment on December 1, 2023, and it was towards the end of the day. There were people in there frustrated. One lady went to the desk and said she had been waiting for an hour already. Another person cancelled their appointment and walked out. When the Hispanic girl took me to a room, I saw AGAIN, someone's CONFIDENTIAL information pulled up on the screen to where anybody could steal information and commit identity theft. But at least this time, the exam paper was fresh. The doctor came in looking agitated. You can tell he didn't read my chart. He started asking me questions as if it were my first visit, so I mentioned I was there for MRI results. He pulled it up on the screen, and said he didn't see anything. He said that I needed to see another type of doctor. That visit was under seven minutes and it was not pleasant. I felt like I was an inconvenience. One of the girls came in and gave me a form inside a plastic sleeve to take to the counter to check out. She said she would schedule me with another type of specialist. I walk to the front desk to pay my balance, but no one was there. I waited for a while, and suddenly, a White girl came out of the back and asked why I was still there. She then said that the lady I needed to see was "gone for the day", and they were closing. I explained that I had a balance, but she said, "We'll just bill you", as she put her hand on my back and guided me out the door. It was unbelievable. She didn't even take the exam paper from me. Today, January 5, 2024, I went to the office to pay my balance because I STILL hadn't received a bill (knowing I had a balance and did not want it to go to collections). No one was at the front desk again, but a White girl was sitting at a computer near the desk but further back. I told her that I was there to pay a bill, and she said the person wasn't there. She asked me for my name and birthdate, but I told that I didn't feel comfortable saying it out loud b/c there were people in the waiting room. I handed out the document that was in the plastic sleeve from the previous visit b/c it had all the information she needed. She got up with an attitude, looked at it, and said something like, "You will need to call and find out what your bill is and pay it". I explained that I was there to pay it then. She said that they couldn't take a payment. I explained that I've had a bill since Sept and had tried to pay it twice. I then asked who I was supposed to pay it through. She suddenly had an attitude then threw my document on the FLOOR and walked away to her desk. I said, "Wow. Did you just throw my document on the floor?!", and she said, "It's because you! Nothing!". So, I said, "Well, that's professional. I just want to know how I can pay my bill. Don't take it personal". Then she started rambling under her breath. So, I said, "What is this fourth grade! You just had a tantrum and you're not even apologetic about it. This is your place of business", and she just kept talking under her breath. I told her that I was going to make sure that the doctor heard about this, and she said, "Fine! Go ahead!". She handed me a phone number on a sticky note then yelled as I walked away, "Have a nice day!". DO NOT GO TO THIS PLACE.

I waited for this appointment date for a while and was very anxious to have this day finally come…read more I did have issues with doing the necessary paperwork via their portal prior to my appointment. After three times of trying, I called and asked if they could email the paperwork and I would print it off, complete and bring it in. My appointment was for 11:30 and it was stated in a text sent to me to arrive 45 minutes prior to my appointment time. Then I get another text the morning of my appointment at 10:30 to arrive by 11:15. I was already on the road for 15 minutes. It takes 30 minutes to get to that location for me. Bottom line I was there at 10:45 for my 11:30 appointment, and all the paperwork completed, disks and other records I had. Check in was simple the lady up front was very sweet and accommodating. You couldn't find a nicer receptionist in my opinion. Patients were moved in and out in a timely manner. However, two patients came in behind me I know by 30-45 minutes and were taken back before I was. I've never done this before in my whole life. But at 11;50 I went up to ask what happened to my 11:30 appointment and how much longer would I have to wait. My ETA was approximately 1:00 at its best. I had to cancel as I had another matter to attend to by 1:30. I was very disappointed by this. If they overbooked a heads up to me to reschedule would have more welcomed that this appointment wait, drive and not even being able to visit the doctor. I will try again .... everyone gets a second chance and I hope I can provide a more positive review from the next visit attempt.

The care received by Dr. Bulie and his team is unmatched. The time and effort put into ensuring…read morethat I received what I needed through the reconstruction of my breast has been well done and worth it. I am grateful and pleased.

I went to Posh Plastic surgery after my original experience with another plastic surgeon was…read moreunsatisfactory. I had a double mastectomy with reconstructive surgery. My first surgeon did not feel it necessary to expand my tissue expanders before replacing them with implants. The result had me looking like I had pancakes for breasts. I went to Dr. Gbulie at Posh to "fix" me. And fix me, he did! He took his time and listened to me and my concerns and I am so pleased with the results. His staff - every single one of them - is amazing. I always have a good time when I go for my appointment, as they are always welcoming and cheerful. With Maria at the front desk, to Leticia, Maira & Leslie - I know the experience is going to be a pleasant one. Thank you, Dr. Gbulie!

Got all 4 of my wisdom teeth pulled and was told before I was took back to the operation room that…read moreI would be getting hydrocodone after my extractions for pain then once I'm in the operation room they change it to regular Tylenol my husband was trying to understand up front on why they changed there mind while I was under and was told this doctor does not prescribe them for pain I was already super nervous iv never had anything like this done before besides a c section fast forward after we pick up the prescription I take one as told for pain ( my upper jaw hurting to badly ) this is about 2 hours after we left I wait a little over a hour to be sure that what I was gave would come into effect sadly it did not I have been crying in pain since the minute I took it and called them to tell them I am in so much pain and have been crying since and mind you this hurt way more then a C-SECTION I told them I have never been in this much pain before and that what they gave me was not working and asked for the hydrocodone they brought up in the first place ( mind you I have had friends and family tell me that is what they got after and they where just fine) I walked in there nervous but glad my pain would be handled in after care and it's was OBVIOUS THAT IT WAS NOT back to the phone call they proceeded to tell me that I just need to take I ibuprofen for the pain I took 5 ibuprofens at once and I'm still in pain crying this office does not care about your pain management post op what so ever I would not recommend to ANYONE NEVER GET WORK DONE HERE

I went to this dentist about 3 years ago to have a tooth pulled. This dentist had the worse bedside…read moremanner I have ever experienced. He caused me so much pain like I've never experienced from a dentist. As I was moaning while he pulled my tooth all he did was say...Well I have to get it!! After he was done he just walked out of the room and that was it. His staff however were very compassionate and it seemed that they understood what a jerk he was.

Cardiology Partners is where my cardiologist is partnered with. Dr. Alan Taylor is one of the most…read morewonderful health professionals I've ever worked with. The staff at Cardiology Partners is FANTASTIC! They are al so caring and helpful. They take care of their patients with care and sincerity. I will be a life-long patient. Recently, they are working on my legs performing ablations to help with eliminating a lot of fluid buildup.

I am a Hispanic professional who has an accent. Dr. James A Richardson an older Caucasian doctor at…read morethis facility, went in to letting me know he was against what was going on at the border. I told him I was not familiar as I didn't watch much TV. He asked how I got here and where I lived I told him I lived off of 287 and Eden Rd to which his response was oh, on the trailer park!! I find it offensive that he assumed I live in a trailer park and that he went in to telling me what he thinks of immigrants and how they don't follow the system. He spoke to me about the reason why I was there for no more than 5 minutes to then, talk about race, immigration and my accent for over 25 minutes. He was sure to ask where my son was going to high school and to question on his abilities to get in to College. The only reason i did not slap him is because I will not allow him to insult me and I will not get down to his level. If you are a minority or if you are against racism, please do not go there, he was disrespectful and ignorant. What a shame for my community. I will make sure I let the Dr. Who referred me to him know how unprofessional he is so he does not get any more referrals.

Great to listen. Very proactive to get healing process moving. Refreshing. Surgery coordinator…read morecalled the next day to get scheduled. I am very encouraged

Excellent surgeon and amazing person. Highly recommend His bedside manner is professional and…read moreunbelievable.

Love Dr. Hoang. She is amazing. She listens to your concerns and does not rushes away…read more Love all the other doctors as well.

I had a skin cancer diagnosed by Dr Hoang and she told me to have Dr Arshanapalli schedule a MOHS…read moreprocedure to remove it. It was on the right side of my nose and Dr Arshanapalli after 3 layers removed it so margins were cancer free. He had to take cartilage from the back of my ear to make sure my nose would not collapse and cause breathing issues. Although more removal than I expected, the people from the nurses, doctors and staff were outstanding and I thank them for a positive outcome

Amazing care!!! The people here are so nice, especially Dr. T. and Denise!! My teeth feels super…read moreclean and smooth thanks to the hygienist (didn't catch her name but she was awesome!) I'll definitely be going back for all my checkups and cleanings

I came in for teeth whitening the first time and second time for chip tooth. I was very pleased…read morewith the result. The office manager, Kelly was polite and very informative about everything. Love her! Dr. Terry Ku was extremely helpful, very caring and professional. His assistant, Heidi and Koraima was also very friendly. The office was nice and clean. I'm so so glad I came here. Highly recommended

Dr. Stancukas has all the qualities that make her a trusted medical provider…read more She is dedicated and caring to the well-being of her patients. Her podiatry knowledge and certifications are a top priority, but her doctor-to- patient relationship provides the confidence and trust.

INCOMPETENT STAFF. And extremely rude. Lisa seems to be the only one who knows what she is doing,…read moreand she is out of office. Front desk person is completely lacking in any kind of patient interaction skills. She kept saying she was giving ME the opportunity to prove to her what they were charging me for!! She even shared Lisa's personal info with me. There is a disturbing lack of communication in this. Office detrimental to the patients and staff . I highly recommend looking for alternative care-and not at the Mansfield office.

My mom stayed here for two weeks after a week at the hospital for her stroke…read more To my surprise the space was so clean, no rancid or foul smells. Front desk was always welcoming when we came to visit and left. My mom's road to recovery was a positive experience here with the quality of care from all of the staff - literally every single staff member she came in contact with up until the day she was discharged. They really worked with her and were there for her at every corner and I appreciated that more than anything - especially the days we couldn't be there.

Great place. Caring people. Did very well in recouping. Very well kept and clean. The nurses were…read moreattentive

First appointment was brief & very generic. Uploaded documents on the portal for review. Over a…read moremonth now and no response. Received a bill and can't get any response from anyone in the office. Messages not replied to, ever. They recommended tests even after test results were provided from 60 days prior. I feel it was merely to charge the insurance for another unnecessary procedure. Won't ever return to this place.

Dr Patel, though conscientious and thorough, works for Heartplace which has few openings in their…read moreschedule for testing and procedures. Heartplace staff, Nurse Practioner Tiffany, are poor communicators, staff do not pick up phone calls. Scheduling staff delays submitting essential paperwork, does not have openings but weeks after test or procedure is deemed necessary, to schedule for serious tests nor for follow up appointments with doctor. July 1 saw cardiologist, Dr Patel with HeartPlace Mansfield for heart murmurs. Told me she found two heart murmurs, and abnormal results of cardiogram. Said we needed echocardiogram and nuclear stress test to determine seriousness and intervention needed. Dr nor staff explained that we needed to call the scheduling department for first test. July 9 was soonest could get on HeartPlace's schedule for first test, echocardiogram. Then 4 weeks from news of abnormal cardiac results - to wait to be put in the schedule to get definitive test which determined severity and cause. July 7-10 Insurance Supervisor called HeartPlace Bedford and Mansfield scheduling and was told preauthorization for nuclear stress test had not been submitted. July 7-12 Scheduling initially gave me date of July 22 but then said, because the prior authorization had not been sent, moved it to July 28! July 28 was soonest I could get nuclear stress test, because the staff member waited to complete preauthorization for 8 -10 days! Insurance approved it within 1 day of receiving authorization. 2 more weeks to find opening in HeartPlace schedule. Aug 6, was soonest Dr Patel office could schedule an appointment to explain results of Nuclear Stress Test. But it was her Nurse Practioner, Tiffany, in 10-15 minutes, who was designated to verbally deliver that an angiogram was needed and possibly stents. The 2 pages of test results we saw in the portal were charts and majority medical terms, not easily comprehended. They required explanation and a visual to follow. She did not Indicate, in that short time, what in the results would lead a doctor to conclude that the results showed "high risk," and that an angiogram and possible stents would be necessary. My husband, a medical professional, said she used term "angioplasty" and said to me "you do not have heart murmurs." Yet 2 heart murmurs were repeated on my chart in several places! Later that day, we requested Dr Patel call to explain results. And we paid for another appointment, with Dr Patel, which could be scheduled in another 2 days. Aug 8 Had videoconference with Dr Patel who explained what, in the test results, signified need for angiogram and possible stents. Told us the actual results what in 3 areas of results showed "serious, high risk" problems. Aug 11 Called Insurance and they called Heartplace. Heartplace scheduling later called and said that no preauthorization had been sent, Lisa was working on it. Insurance representative said that upon receiving it, they will expedite approval for the procedure. August 12, fifteen days after nuclear stress test (July 28) which showed "serious, high risk" heart problems; And 6 days after Aug 6, being told of need for angiogram am again WAITING for Heartplace scheduler to get preauthorization sent in - so can have intervention for high risk problems.