My experience at the ER with a family member went very smoothly. The staff, from the front desk to…read morethe guy getting insurance information, were all attentive, patient, and kind. I didn't get our PA and nurse's names, the PA was an average height, white blonde woman (congrats on the engagement!) and the nurse had arm tattoos and gauges, but they were incredible. They're excellent with people, very well spoken, and friendly. I felt as though my family memeber's concerns were being properly addressed, and they were extremely thorough and informative when answering any questions or responding to concerns. A special shout-out to the gentleman who was formerly an EMT (a bald, bearded man wearing blue Hoka's) who helped us with discharge! He was really funny and talkative. It made me feel reassured in leaving.

Parent was inpatient 10 days in March 2026. Staff only got her out of bed twice. Board in room…read moreshowed daily PT. When I asked why PT was not done daily, the nurse manager said that is where we fail. Parent is now in SNF working on regaining strength.

I am absolutely pleased with my visit here. The doctors and nurses really cared about my…read morecomfortability, my safety, and made my induced labor journey as smooth as it could have possibly been. The breakfast here is also great I wanted to say thank you to the amazing cook staff you have here

Hey Arlington Texas Memorial !!! Per usual the team showed up and did a magical job well done…read more Couldn't hardly walk after trekking from North Arlington to Central Arlington by tennis shoe, I was torn up from the floor up. That did not stop the team from doing the job. So glad to be chosen and cared for in an above limits type of way. Enclosed are my swollen foot and the batlite intended to get help. Haha Worked. Actually worked. Not so bad after all.

If you need dental surgery, definitely go talk to Dr. ISMAILI. He and his staff (love Ashley!) are…read morekind, friendly, knowledgeable, empathetic, patient-focused, and i could go on and on and on. Pricing is a bit higher than expected, but the received care is well worth it. This is my 2nd surgery with Dr. Ismaili. The first was a dental implant and this was an impacted wisdom tooth extraction. He's wonderful.

I'm back here for one more implant. I can't say how easy and painless was the whole procedure. I…read morehighly recommend this place for anyone who needs dental work

My mom stayed here for two weeks after a week at the hospital for her stroke…read more To my surprise the space was so clean, no rancid or foul smells. Front desk was always welcoming when we came to visit and left. My mom's road to recovery was a positive experience here with the quality of care from all of the staff - literally every single staff member she came in contact with up until the day she was discharged. They really worked with her and were there for her at every corner and I appreciated that more than anything - especially the days we couldn't be there.

Great place. Caring people. Did very well in recouping. Very well kept and clean. The nurses were…read moreattentive

As someone who works within the medical field (optometric/ophthalmic field specifically), I don't…read morethink I've ever been this disappointed in a medical staff as I have with this specific KE center. I have multiple family members who have had procedures done here, so I'm sure the doctors do a fine job. My issue isn't with the doctors - it's with the front office staff. The inability to get a singular paper filled out and signed and returned in an appropriate time is actually ridiculous. To tell me to go over to the LASIK department when not a single soul was there and then lie to my face about a doctor being gone and JUST conveniently returning from his vacation on a Thursday before Labor Day weekend is actually insane for a lead supervisor. To send a "completed form" back where words were inadequately covered by white out tape and the doctor's name being misspelled is quite frustrating. For me to return and explain that I need this form filled out and told "we'll get it to you by the end of the day" just to not get it by the end of the day is wild. For me to have to come back after Labor Day and get scoffed at as I walked in to inquire about a form that should've taken no more than a week to be completed and returned, I was already out of patience with the lead supervisor and the staff. She told me "the person in charge of these special paperwork was not in office on Friday." She said "the doctor isn't at this office today." I ended up driving to the Southlake location where the doctor was working in order to get a signature for a simple form that needed to be turned in ASAP on my end but it got dragged out since August 15th when the form was first given to KE-Arlington. I wasted so much time over a form that should've taken 2 minutes to fill out and 2 seconds for the overseeing doctor to sign. Something that should've been returned within the day, or at the very least by the end of the week when the form was given. Now their staff probably thinks I'm a difficult and crazy person, but in reality, they pushed me to become this nasty person.

The front office staff at Kleiman Evangelista Eye Centers of Texas - Arlington are very rude,…read moreimpersonal, and have no consideration for the patients in the office. Upon checking in for our appointment, we were asked for ID. We provided an expired Driver License and copy of the Insurance Card. Without regard for the disabled senior I was bringing to the doctor, we were told the appointment would have to be rescheduled. They would not permit me to bring ID later, nor would they accept a SS card as ID or any other documents we had. No prior instruction was given to bring any ID with us. And they were inflexible and rude about enforcing their decision. After going there for many years, I will no longer recommend them.

I had a Spine surgery and a Rotator cuff surgery here and it was an amazing experience. Dr. Jesse…read moreEven and his PA- Ambrosia was amazing with my spine surgery and recovery. Dr. Bill Robertson was my surgeon for repairing my rotator cuff!! In-house therapy was amazing!!

Something has changed with this practice. It isn't as professional or responsive as it was, seems…read moremaybe more bottom line driven. If you need surgery you're a priority but after that, get in line. While some aspects of the practice are as good as they were 5-7 years, others have significantly eroded . Scheduling and communication are two of the biggest negative changes - not sure why, actually, just based on recent experience with a surgeon's medical assistant and surgery scheduler. Our experience included not receiving return phone calls when promised, not honoring commitments to appointments as discussed, and these are things that we as patients can evaluate - as opposed to how great the surgery was.

A great physician, and very personable. Very smart, but not arrogant and a pleasure to work with.read more

Dr. Nguyen is awesome!! I had to make a decision due to cancer. I received a bilateral…read moremastectomy; that was followed up by reconstruction. Dr. Nguyen completed my reconstruction. I spoke to another plastic surgeon before I had a consultation with Dr. Nguyen. Both surgeons were nice and not pushy, but Dr. Nguyen from the very first visit did a few things different that stood out. I will not name them all but one of the BIG reasons that I thought was basic was he measured me! The other doctor never measured me and the other doctor's office said that is because he will measure me at the time of surgery. Dr. Nguyen measured me from the start, did the math and let me know from the beginning what he could and couldn't do AND he measured me again before I was rolled in the operating room. I'm going through recovery now I'm 2 weeks post op and I'm still impressed by Dr. Nguyen's professionalism, compassion, and patience. BTW he will answer all your questions. I was very impressed!

Teresa @ Front Desk, Bryce @Registration, Shelby RN Pre-Op, Jill B Recovery RN and Kembra RN Post…read moreOp, All did a wonderful job !

I have been a regular customer of this hospital due to multiple issues over the years. I liked to…read moreuse the same hospital because they have my medical records. On my last visit, I dealt with a cold, awkward ER physician who leaned on the wall cornered with the door while I lay in bed facing the opposite direction of the room, I twisted my neck to talk to him, no, I don't have a very contagious disease. I was told to visit other hospital as I couldn't get any care on this one. I had excruciating pain in my mouth due to a cracked tooth. I was left there for an hour without care. I asked the nurse what was happening next and was told to go back in the room because they were busy. It did not appear busy with a lot of activity when I arrived, so I decided to leave to find ice at 7-11 to apply to my face. They attempted to charge me, my private insurance and the VA for "staying in the room". I will not continue to visit this hospital in the future, I don't recommend anyone to do so. Avoid an awful experience when dealing with an emergency, no need to be dismissed and mistreated; they totally lack empathy. It wouldn't surprise me they roll their eyes up when a patient arrived. I spoke to a representative to express my dissatisfaction, but I am yet to receive an apology for the way I was not treated.

This place is very unprofessional, I got my braces removed a year ago n they weren't even straight…read moreor anything, they don't know how to do their job. DONT GET ANYTHING DONE HERE. ANYTHING‼

Absolutely the BEST! The entire team is top notch, professional and talented in every way! So…read moreappreciate the support and work they did.