A long overdue review, but incredibly heartfelt and full of gratitude…read more When the market and rates were getting really tricky in 2023, Shannon and her awesome team helped us through a very tough time and difficult refinancing of our home so that we could buy out the other heir to the property. Not only did she help us save our home, she also helped us to consolidate our debts and make everything manageable. They never gave up on us and fought to make it all work out. We'll be forever grateful. Thank you Shannon! Thanks so much for you and your fabulous team!

if there were 1,000 stars that's what I would rate ALS. The expertise, promptness, knowledge,…read moreconstant communication, attentiveness and so much ALOHA the list could go on and on. If you're looking for a lender that understands your needs, ALS is the place. Reach out to them FIRST. Triple Shaka to ALS. We are so grateful for YOU.

Working with McKay was genuinely one of the best parts of our home-buying experience. From day one,…read morehe was responsive, patient, and incredibly knowledgeable. He broke everything down in a clear, stress-free way and never made us feel rushed or pressured. Every question--big or small--was answered quickly and with total transparency. What really set McKay apart was how proactive he was. He stayed ahead of every deadline, kept us updated at each stage, and made sure we felt confident in every decision. His professionalism, attention to detail, and calm, friendly attitude made the entire process smooth and surprisingly enjoyable. If you're looking for a lender who truly cares, communicates well, and delivers outstanding service, McKay is the one you want in your corner. We couldn't recommend him more highly!

McKay is the best! I was referred to him by a mutual friend, and he was extremely responsive,…read moreinformative, and personable. I felt like I was in good hands with McKay the entire process of searching for my home (which took over 8 months). He was available whenever I needed to offer on property, and he was extremely quick and efficient. He's also very communicative, which was awesome!!! Super appreciative of all his hard work and I'll be referring him to anyone who needs help with their mortgages!

I would highly recommend working with PRMI. While buying our home, Nelson and Lorelei were…read moreflexible, accommodating and all with a positive attitude that helped us tremendously through this very daunting process. Thank you!!!

I highly recommend Jared and Primary Residential! I was a first time homebuyer and new to the…read moreisland, but I did my homework and know that Jared is the best! Primary Residential was one of 10 companies I considered, but after researching and conducting interviews (both phone and in-person), I narrowed it down to 3 companies. They were all very professional and experienced. What led me to Jared as the obvious choice was the combination of rates and lender credits that blew everyone else out of the water. Throughout all stages of the process, Jared was extremely professional and friendly, and always willing to meet up or explain certain processes. He made a potentially overwhelming and confusing process into something painless and efficient. Because of him, I was able to speed up the normal closing timeline from 50 to 35 days, allowing me to move in sooner! He consistently responded to emails or voicemails within the hour, which I really appreciated. Even 4 weeks after closing, he's still answering my questions as fast as ever. Jared helped me decide when to lock in a rate (since rates fluctuate daily), and thanks to him, I got the lowest rate available within the 3 week window I had; the final closing costs were very close to the originally estimated closing costs, but lender credits were better than originally estimated, meaning I walked away with an excellent deal. Again, I highly recommend Jared!

I worked with Duncan at Infinite Financial on a complex investment property refinance in Hawaii…read more The building has many complications and nuances such that most traditional lenders will not want to finance it. So it was crucial to work with the right person who had all the necessary expertise, local knowledge, and persistence to find a solution. Duncan found the right lender for my situation, and did an excellent job coordinating across multiple parties (lender, escrow, borrower). Throughout the process, Duncan was consistently available, responsive, and transparent. He kept me informed at every step and made sure I wasn't charged for anything I shouldn't have been paying for, and kept the deal moving on time-sensitive deadlines. Whether you're dealing a straightforward or a complicated financing situation, I'd strongly recommend Duncan and his team.

Having trouble finding a lender? Fret no more. Infinite Financial is there to help you…read more Two lending companies immediately approved my husband and me until we encountered a roadblock. And that roadblock was an insurance issue. Many lenders are not approving loans for condos in Hawaii if the building is underinsured. Some lenders are refusing loans unless the building has 100% replacement cost coverage.  I found Infinite Financial online. It caught my attention after reading several reviews about the company. Maintaining a perfect score of 5 since 2019 intrigued and motivated me to dig deeper into Infinite Financial. The owner of the company is Duncan Hsia. After I read his impressive resume, a graduate of University of Pennsylvania and attended Wharton College (Wow!), I knew he would be able to help us. And he did! When loan officers told me that no lending company would approve our loan due to the insurance requirement, Duncan came to the rescue. With his expertise and knowledge, we were able to purchase our dream condo. If you're looking for a knowledgeable, trustworthy, and supportive mortgage broker, look no more, Duncan is the one! Kudos to Duncan and his team.

Wow, I can't believe we closed on my new Condominium in 24 days. I contacted Duncan, Ian and my…read morerealtor Chase some time last year when I wasn't on island yet about possibly buying a home in Hawaii. This was my first home since I've been active duty Military. From what I understand, the VA usually takes a while to process home loans. However, these guys did such an amazing job answering all my newbie questions and explaining what to do and expect next in detail. Communicating important information between 4 people who've never met each other except through Phone text/ voice and emails was flawless. I highly recommend this amazing team to anyone looking to purchase a home here in beautiful Hawaii. Very understanding and easy to work with. Thank you Chase, Duncan and Ian for all your hard work. I really appreciate it.

What can I say, Ian is life saver. I was down but he lift me up. Before him, major bank in Hawaii…read moredenied my request for Refinance but as a last resort, from Yelp to found him in the great rating. So, I called him and telling him about my experience with the refinance with the major bank that did not go through. Ian was very good listener and he guide me through the refinance process which approved in less than a month. If you thinking of refinance, please talk to him first. Thank you Ian for your professionalism.

We worked with Hi Five Team Loans powered by Kama'aina Mortgage Group and specifically Preston Sims…read moreand Kira Maddox for our recent home refinance and it honestly couldn't have gone smoother. After attempting to refinance with a large company and having it go really poorly to the point we pulled the plug, Preston and crew handled us with such care. They were highly responsive and used as much of our work from the prior attempted refi as they could, including the appraisal we had already paid for. They got us a great rate and walked us through the whole process step by step, readily answering any of the questions we had and trying to make things work for us in the best way possible. We can't thank Hi Five and Preston enough! Highly recommend!

John and his whole team is "top notch", they fight for you until the job is done. John never gave…read moreup and kept on smiling through the tough of it. At the end of the day, everything came out smelling like roses! Could not have asked for a better experience. V&J Diaz hugs Mahalo!

The whole Casamina gang are the best! The family enterprise got your back and it's nice to know a…read morelocal business that take care of others in the local economy. Clarice and her team of gems (Chayenne, Michelle, Geña and Marsha) all take care of you. She knows what works for my budget and is always looking out for what's best for me. The level of care is tremendous and I couldn't have gone on this journey without them. At one point I needed a car and she mentioned a Macan with availability soon (exceeds expectations) Mahalo and salaamat!!

On July 26, 2019 we got the keys to our first home. We couldn't have done it without our loan…read moreofficer, Matt Casamina of House of Finance, along with our realtors, Rowena Wong and Jay Vea of Locations Hawaii. The whole process took just 43 days!! My sister in law had recommended our Rowena Wong, as I told her we were interested in purchasing our first home. Rowena forwarded us to loan officer Matt, to help us finance our home. Initially, we planned to buy in 1-2 years, but we made it happen in less than 2 months. I met with Matt and got a pre-approval on the same day (in less than 2 hours.) While sitting in the waiting area while he was with his client before me, I found a property online and texted it to my realtor asking about it. We toured the property that same evening, and made an offer the next day. All done within 24 hours, and all thanks to Matt, Rowena and Jay. With their guidance, we submitted an offer and even beat out a higher offer. Our offer got accepted in the following week. Some call it crazy, but I say it's all in God's perfect timing. Matt, Rowena and Jay made it happen for us. I mean it when I say we couldn't have done it without them. They went above and beyond to make sure our first home buying process went quickly (really really quickly) and smoothly. Matt sure we had all our sh*t together, and our transaction was perfect! I was super nervous that it wouldn't happen, but he reassured me that we would get through the transaction without a hitch. One of my favorite things is that he is easy to talk to and relatable. He even gave me some financial advice to alleviate my debts which made a big difference in my monthly bills. I also appreciated Matt staying late hours to meet with us after we were done with work, and not minding bringing our baby to the office. If you asked me a year ago, I would not have think it would be possible to own our own home in 2019, but yet, here we are! I will definitely recommend House of Finance for anyone looking to buy or refinance their home.

My wife and I have had the pleasure of working with Justin three times. The first time was to…read morerefinance our home at the time. The second was to help us get a HELOC on that home. The most recent, and third time was to help us finance our newest home. Any decision dealing with finances is difficult. All three times Justin provided us with knowledgeable advice that helped us confidently make our decisions. He kept a tight timeline but, allowed us to also work at our own pace. There was constant communication between us so we were never wondering about the status of anything. I highly recommend him to all my family, friends, and coworkers. When it comes time to refinance our home we will definitely use Justin again.

It is extremely important to work with a lender who takes the time to educate you and shows…read morecompassion during the home buying process. My ohana was very fortunate to have worked alongside such a person and Justin created an easy atmosphere. Justin responded quickly to my emails and text messages. He was patient with me and provided a comfort level of trust. Most importantly, he listened. We look forward to working with him in the near future!

My husband and I were thrilled with the service and rate we were able to get from CU Network…read moreServices. From start to finish, they took care of all our needs. There were no issues or surprises. Miles and June really took care of us and we closed immediately. If you're looking for a service that'll understand your needs and treat you like family then this is the place! I look forward to working with them again in the future as they now have more lifelong clients and friends!

We worked with Candace Koike at CU Network Services earlier this year. The whole HELOC process…read morecouldn't have gone smoother. She is extremely knowledgeable, professional, pleasant and very easy to work with. She was able to answer any questions that we had, always responded promptly, and explained each step throughly. The entire office staff was also very friendly and welcoming. We definitely recommend CU Network Services and look forward to working with them in the future.

Literally the best home buying experience we've had thanks to Bobby and his team. After working…read morewith them, I'll never use another mortgage broker again. It felt like Bobby did all the leg work for us. Months after our purchase he even reached out to me for a refinance opportunity that cut down my rate dramatically. You can tell he actually cares about his customers and their families. A legit 5 star company.

Purchasing our first single-family home was a huge next step for us, and we honestly felt…read morecompletely lost at the beginning of the process. From day one, Bradley, along with our realtor, guided us every step of the way and made what felt overwhelming feel manageable and clear. He took the time to run numbers, explain scenarios, and lay out all of our options so we could make informed decisions that felt right for us. He truly did all the legwork, allowing us to focus on reviewing and signing paperwork with confidence. His office was equally wonderful--communication was seamless, emails were prompt, and every question or follow-up was handled quickly and thoroughly. We were especially grateful for his flexibility and dedication. He even met with us on Christmas Eve to sign paperwork, which we deeply appreciated, and despite the busyness of the holiday season, he consistently kept us updated on the status of everything. Beyond his expertise, he is incredibly friendly, personable, and easy to work with. We felt supported from beginning to end and couldn't have asked for a better experience. We highly recommend his services to anyone navigating the home-buying process.