Literally the best home buying experience we've had thanks to Bobby and his team. After working with them, I'll never use another mortgage broker again. It felt like Bobby did all the leg work for us. Months after our purchase he even reached out to me for a refinance opportunity that cut down my rate dramatically. You can tell he actually cares about his customers and their families. A legit 5 star company. read more

Purchasing our first single-family home was a huge next step for us, and we honestly felt completely lost at the beginning of the process. From day one, Bradley, along with our realtor, guided us every step of the way and made what felt overwhelming feel manageable and clear. He took the time to run numbers, explain scenarios, and lay out all of our options so we could make informed decisions that felt right for us. He truly did all the legwork, allowing us to focus on reviewing and signing paperwork with confidence. His office was equally wonderful--communication was seamless, emails were prompt, and every question or follow-up was handled quickly and thoroughly. We were especially grateful for his flexibility and dedication. He even met with us on Christmas Eve to sign paperwork, which we deeply appreciated, and despite the busyness of the holiday season, he consistently kept us updated on the status of everything. Beyond his expertise, he is incredibly friendly, personable, and easy to work with. We felt supported from beginning to end and couldn't have asked for a better experience. We highly recommend his services to anyone navigating the home-buying process. read more

I'm honestly not surprised by the 5 star review of B&B Mortgage. We've gone through a mortgage and 2 refinances with Bobby and he really went above and beyond for us. You can tell he truly cares about his clients and went through great lengths to help us out. Both times we re-fi'ed we ran into some obstacles but he is truly knowledgeble and found a way when a friend of us (a loan officer) said it would be really difficult to re-fi in our situation. He kept us updated every step of the way. I also appreciate how he always patiently explains things in layman terms for us. We're very blessed to work with you Bobby! read more

I had an excellent experience working with Brad and B & B Mortgage Company for my cash-back mortgage refinancing. From start to finish, the process was smooth, transparent, and stress-free. The team was extremely knowledgeable, responsive, and took the time to explain every step so I always felt confident in my decisions. They worked hard to secure great terms and made sure the cash-back refinance truly benefited my financial goals. Communication was top-notch--no surprises, no pressure, just honest guidance and professionalism throughout. I highly recommend B & B Mortgage. They truly go above and beyond for their clients. I couldn't be happier with the results! read more

Nothing but glowing reviews to say about B&B Mortgage. We worked directly with Kelli and she was top notch! I can see why this company only has 5 star reviews. They hire the best of the best. We started our house hunting journey last year and Kelli was so patient with us as we decided how to move forward. She explained the process in-depth, gave us valuable information and options, and was available to answer any questions along the way. When we decided to make an offer on a home, the process moved sooo fast! Kelli and the B&B team worked so hard to get us into our new place asap. In fact, we were able to close early and Kelli got us an extra 2 weeks so that we'd have time to move out of our current place to the new place. Those extra days really meant a lot to us as we were able to move out at the end of the month and did not have to pay an extra two weeks of rent. Kelli got us a great mortgage rate and with the help from our realtor, we got extra funds to put towards our closing costs. I have to say that for a stressful time like buying a new home, we were so happy that Kelli was there to hold our hand every step of the way! read more

B & B Mortgage Solutions - Signing the papers to our home! - Mortgage Lenders Near Me - Kaneohe, Hawaii

Team Jacque! We worked with a previous lender on our first home and refinance and they did great but This time around our realtor recommended someone new and said we'd be even happier. They were right! We've now worked with Jacque on 2 transactions. Jacque makes things easy!!!!!! she explains every detail very well and walks you through everything. We'll be dealing with her for years to come on our next purchases! read more

My husband and I have been looking to buy for several years and have had zero luck. Eventually, we were giving up and thought we would never be able to buy our forever home here and raise our kids where we are born and raised. We wanted to try one last time, and was referred several mortgage lending companies. I did some quick research and decided to go with B&B Mortgage Solutions because of their stellar reviews. Due to my situation, my income was never steady because of being on maternity and taking time off to raise both kids. This is just one of the reasons why we've had no luck in the past. Bobby did everything he could to help us get pre-approved for our loan. It was a really fast process and stressful especially because it was during the holidays. As time was creeping up, I was getting really nervous and stressed that we wouldn't close in time. We've filed an extension twice with the help of our realtor and Bobby. There were times I lost hope and my anxiety was getting to me. I'd call Bobby and ask him questions...he was always available to take my call and explain things to me. I believe he did everything in his power to help us. Fast forward to today, and we have officially closed and we are so excited to raise our kids and create memories in our forever home! We couldn't have done it without Bobby and his helpful Office Manager, Cori! We are forever thankful and we would recommend them to anyone who is looking to purchase a home or refinance. Thank you Bobby and Cori!! read more

B & B Mortgage Solutions is the way! Worked directly with Bobby and he checked all the boxes with great service all around. He made it happen for me and my Ohana! read more

Bradl Shinagawa and Cori are absolutely incredible. Working with them, I have learned that they truly care about their clients and their success. Brad is incredibly knowledgeable and trustworthy, he is quick to respond and explains the process so it is easy to understand. If you are looking for a LO who you know will take perfect care of you, stop your search now because you've found it with Brad and Cori! Thank you both for all that you do! read more

I will never go through a traditional bank again for any type of home loan. Hands down the best experience ever. I've purchased numerous homes and refinanced these homes over the years and literally wasted near 100k on closing costs for these loans. With B & B Mortgage Solutions, I was not only able to drop my monthly by 250 bucks, saving me 60k in the long run, I was actually paid to refinance my loan with negative points that paid for all of the closing costs and AND I RECEIVED CASH BACK. If you are thinking about a new mortgage or refinancing go through this company!!! Service was impeccable!!! Brad and his staff were extremely communicative and timely through the whole process. I'm so grateful for the experience and the opportunity to learn that there are way better lending institutions than the banks ... read more

There's no mystery why they have straight up nothing but 5 stars. Buying a home is so crazy stressful but Bobby was so amazing throughout it all. He is down to earth, explains all the complicated financial stuff in simple terms that anyone can understand and has your back. Using a mortgage broker means someone else is doing all the research for the best terms so you can focus on all the other millions of things you need to sign and decide. He gave me solid advice and got me a rate I didn't think was even possible. He bends over backwards to make sure things get done when you need them. We had a super tight window between the sale of our former home and the closing of our new home but he made it happen. He is such a pro and cares so much that he made sure to explain all the escrow/closing stuff with us page by page. Once again, thorough, excellent customer service, results and a really nice guy too. Would recommend him to anyone and everyone. Thanks Bobby!!! We are so grateful to you and your team!!! read more

Our mortgage process has been easy and stress free. Working with Bobby has been great! He explained everything thoroughly and kept my husband and I in the loop the entire process. If you need to refi or get a mortgage I highly recommend Bobby from B&B mortgage solutions! read more

Bobby and his team were amazing to work with. They stayed in constant communication, provided incredibly helpful advice, and were always willing to answer any questions or provide additional information. They made the process of buying a house effortless. We cant wait to work with them again in the future. read more

We have been fortunate enough to have worked with Bobby Chow on more than one occasion. He's helped us with both purchasing and also refinancing of our home. He is always patient and takes the time to explain things to us in "regular people" terminology so that we're always comfortable through the entire process. I'm sure we asked him the same questions numerous times but he never made us feel like we were a bother. Responses to our endless questions were always timely, even when he was out of the office. He's never pushy and is always watching out for our best interests. He and his team are always so helpful. We have trusted Bobby and his guidance and would definitely recommend him and his company to our family and friends. They are the BEST!!! read more

Bobby Chow and his team go above and beyond any expectation my family and I have ever had for any type of service. I initially called back in July of 2021 for a very complicated situation (which I will get into in a moment) and we are FINALLY closing tomorrow (November 2022-- and no, it did not take this long at any fault of Bobby/B&B, if anything it would have never happened if not for him.) My husband, two kids, mom, dad and uncle live in a house which is in a trust left to mom, uncle and two other uncles. Husband and I needed to buy out the two uncles not living here but we owned two other homes, one in Ewa (a rental) and one in Arizona, which husband's mom lives in. Bobby helped us find the most amazing real estate agent who literally felt like a sister to me, (did I mention Bobby is like the brother I never had but always wanted?!) anyway this girl was amazing and helped us get top deal on the Ewa property and we were able to pay off the Arizona house. All the while Bobby checked in on us, always gave us advice, etc. He also hooked me and the fam up with an awesome trust attorney who everyone is so comfortable with some of the other family members are using her to set up trusts for other things! Bobby is a real huge wealth of knowledge. I have been absolutely clueless from the start and he has been so patient walking me and my entire family through every step of the process and oh my GOSH is that a big deal. He has dealt with all of my uncles with ease which is a big deal cause damn my uncles are braddahs who never shut up and I feel so bad, but Bobby just rolls with it thank God! He was able to secure us a great rate despite a lot of drama on our end (private matters and failed appraisal) but he really pulled some strings for us in so many ways, and honestly I just cannot believe all the footwork he did, absolutely unbelievable. The other night my uncles were literally going to be flying out to Japan and Bobby and the escrow officer magically were able to get out to them to sign last minute forms and save our okoles just in time!! I should also mention though I have had limited interaction at the office or with other staff members, but Mel is another very professional and friendly member of the team and the few times we've gone to the office we are always greeted by a very wonderful woman who makes us feel right at home offering refreshments. The office itself is a professional, cool (temperature wise--not stuffy), clean environment; very comfortable, but typically most of our interactions have been limited to phone/txt and e-mail which I appreciate. Thank you SO much Bobby Chow & B&B I 100% recommend read more

Bradley was amazing. Especially as we were searching for our first home, we had quite a lot of questions. Bradley was easy to reach and often available or would respond quickly to answer any inquiries or explain things to us. The whole process ended up being surprisingly simple and not as stressful as I imagined. Mahalo to him and his team! read more

Bobby and his team have helped us achieve our real estate goals on more than one occasion. The consistency, precision, patience with us, as well keeping others in line with our goals were tremendous. I highly recommend B&B Mortgage Solutions and feel like they have set a standard of what mortgage brokers should be. read more

Bobby Chow and his team were awesome. Bobby is honest, hardworking, and knowledgeable. Bobby explains everything from mortgage rates, types of loans, percentage points, monthly mortgage payments, to credit ratings. Bobby's vast knowledge was able to help us not only secure our mortgage to purchase our home but he was able to help us improve our credit ratings. Bobby's well planned strategy helped us pay off some debt which in turn offered us more financial advantages because the increase of our credit scores. This helped us to save money. Bobby was friendly and the ultimate professional. He worked well with our realtor which made the process even smoother. He always kept us updated on process and made sure that everything we needed was submitted in a timely manner. Bobby's quick responses and diligent work ethic helped us submit our "offer" immediately which impressed not only us but the seller as well. Bobby and his team worked very hard and we were able to close escrow one week earlier than projected. You can't image how surprised and excited we were when this happened. Bobby and his team made us feel comfortable during the entire process which is invaluable especially when your making a purchase that impacts your future. Purchasing a home during these uncertain times and unstable economy can be frightening, however, with Bobby Chow and B & B Mortgage Solutions you'll have the "Best Company" in the mortgage business on your side! I highly recommend Bobby Chow and B & B Mortgage Solutions and will definitely use Bobby again in the future. Mahalo Bobby Chow, Karsen Uno, Melanie Hamachi and the entire B & B Mortgage Solutions Team! Wayne and Janice Ibarra read more

B & B Mortgage Solutions - Thank You Bobby Chow and B & B Mortgage Solutions! - Mortgage Lenders Near Me - Kaneohe, Hawaii

Bobby was excellent to work with! He communicated very well and worked diligently to close the loan. He's a competent and dependable guy to get your loan done. read more

Brad and his team are top notch. Very professional, knowledgeable, and timely with responses. It was a pleasure working with their team

Brad, Bobby and their team are amazing!!! They are always available to answer any questions/concerns, always in top of things, and they got us a great rate! They make the mortgage loan process very smooth and easy and we've already been through it with them twice. We look forward to working with B&B mortgage on all of our future purchases and refinances. Thank you B&B team! read more

Jacque came highly recommended from our Oahu Redfin agent and as the most highly rated mortgage broker on that platform. We actually ended up buying on Maui instead, and we were so grateful to have Jacque on our team, especially as first-time homebuyers. She was so generous with her time, so knowledgeable, so patient, and she handled well my eagerness to understand and optimize the process and the mortgage terms. Even though I shopped around, she was able to get me the best rate and also meet our tight timeline of closing in less than 30 days (which included the Christmas holiday period!). Although I found the whole homebuying and mortgage process a bit intimidating and overwhelming, having an expert like her we felt we could trust really helped. She came through for us and I highly recommend! read more

Update: Since we are now in the times of record-low interest rates, Brad reached out to me to let me know that it would be a great time to refinance. I got locked into a much lower interest rate and my loan was recorded today. Completing the refinance was very smooth, and there were no hiccups along the way. B&B is very good at what they do and they make getting a mortgage loan a seamless process. It's great knowing that Brad and his team are always looking out for me and I will definitely be working with them on my next purchase. read more

Awesome group of people we worked with in purchasing our home. Bradley and his team where easy to contact, work with and where on it continually get us the best interest rates. They also where always looking out for our best financial interest through the whole process. I would highly recommend them to anyone and would use their services again in the future. read more

Bobby and his entire staff has always been so helpful and pleasant to work with. No matter who picks up the phone the orchestration that goes on within them is second to none. The culture they built really does show in the arrangements, follow-ups, and completion process they do. Every step of the way you assured that everything is moving along and when questions arise, your never left out there wondering?? I have now completed three projects with them and have never been let done. Through my experience I would highly recommend them for your mortgage solutions. Thank you Bobby and Team! read more

A month after we signed to refinance our house we decided we needed a heloc and called Marlisa Oshiro again. Marlisa made it painless. She told us she would be going through Bank of Hawaii. I was a little hesitant but in Marlisa I trust. Marlisa made it simple and fast. I have a friend trying to get a heloc through Bankoh by himself and its took him several months to sign when it only took us a month. read more

It was our first home purchase and we got recommended to Bobby Chow and his team from our realtor. He was awesome, always available, and straightforward about everything. I could ask him anything anytime and he would reply so quick to me with all the details possible. It was our first purchase so there r a lot we don't know about but he had been so helpful. He's proactive, caring about his clients and made us feel like we chose the right agency to work with. He has exceeded our expectations and made the whole process go so smoothly. Im so grateful for him and his team has helped us to have our dream place with such affordable rate. I'm glad we chose Bobby and if we come back to Hawaii buy another place Bobby Chow and his team will definitely be our choices. read more

Bobby, Brad, & team are top notch. They recently helped me with a refinance transaction. Even with their increased workload due to mortgage rates at an all-time low, the process was quick, smooth, and personal. After speaking with Bobby to get a sense of my goals and timeline, he was able to put together multiple options for me and walk through the pros and cons of each. He deeply understands all aspects of the mortgage market and was a pleasure to work with. The team was quick to respond and coordinate files, documents, signing, and whatever else was needed to get the job done. Thank you B&B Mortgage, I look forward to working with you again in the future! read more

Bobby and his team were amazing! Super responsive to my needs and they were able to work with me to get the best loan possible at the lowest rate. Great communication with his team and all the other persons involved in my condo purchase. Professional, responsive, efficient, honest, and quick to get my loan handled easily and remotely! Would love to meet them all in person, but was able to do all paperwork online and secure. Would definitely recommend to friends and family. Mahalos to the B&B squad! :) read more

If I could do 50 stars I would! Bobby, Blake, and team at B&B Mortgage Solutions are extremely professional, kind, and informative. Their knowledge on market trends and their willingness to help a client are unmatched. They exemplify true ALOHA and I would go through the buying/lending process all over again as long as they are the team I'm working with. They are super responsive and attentive to a client's needs and provided real life answers to all of our inquiries. A million mahalo's to the B&B team! read more

We would not be in our new home right now if it was not for Bobby Chow and his team. Bobby went above and beyond to assure our family and finances were protected during this very volatile time. He offered advice and guidance when we didn't know which way to turn. He listened and believed in our vision, even when we were told by others to back out. All our paperwork went seamlessly and everything was explained clearly. We felt confident having B & B Mortgage Solutions handling all the important, numerous, large, and small details of our home purchase. Bobby and his team were a crucial part of us getting the home we are so very happy in! read more

They are great and friendly. Bobby really took the time to explain everything and helped us out a lot in deciding which option was the best fit for us. They are very professional. Thank you so much. We could not have got the house without them. read more

Brad and his team did it again. After purchasing a home in 2018 they were able to help me refinance and take advantage of historically low interest rates. His team worked tirelessly to make sure each interaction was in my best interest. Then they gave me a custom gift at the end of closing. I should be giving them a gift! read more

I cannot say enough great things about Bobby and the B&B Team. They helped me get my first house and have helped with two re-ifs. Bobby looks out for your best interests and always has time to answer questions. I cannot recommend them enough. You will not be disappointed read more

Our 3rd refinance through B & B working with Bradley and their thoroughly professional team, and while we have given them maximum stars previously, this time was even smoother and easier than before but we have maxed out on stars! We appreciate that they look out for their past clients and give them the heads up to refinance when conditions warrant. As stated before, B & B provides a better solution and service compared to the conventional banks and mortgage loan companies who seem rigid and lethargic in comparison. read more

Love Bobby and his team, we always love working with them. They make the process for buying a home and refinancing so stress free! And they have great referrals, just git a referral for a property manager that we also enjoy working with. Thank you Bobby! read more

brad and cori made the whole process easy and smooth! would highly recommend them! very knowledgeable and professional. read more

Was an absolute pleasure working with Bobby and his team. Highly recommend them for all your mortgage needs.

Brad and his team have been helping us lower our mortgage interest rate for the past few years. They've been nothing but great. Brad and his team are helpful, courteous, patient and professional. You get the sense that they are working for you and are looking out for your best interests. My wife and I began our 3rd refi with Brad just before the Covid lockdown hit. Even with the nationwide shutdown, Brad and his team continued to do what they could to work on our mortgage and assured us that everything would be ok. They were right, we got our new mortgage rate just a few weeks ago! read more

Brad and his Team are amazing! Professional, responsive, and looks our for their clients. We know we're getting the best and making the right decisions with Brad. read more