John Wallace was extremely patient with me and took the time to answer all of my questions--and I…read morehad a lot of them. Throughout the entire process, I always felt that he had my best interests in mind. I never felt rushed, pressured, or like I was being a nuisance. One of the reasons I initially reached out to John was because he is a Ramsey Trusted insurance professional. After working with him, I can see why he earned that designation. He focused on educating me, helping me understand my options, and finding the coverage that best fit my needs rather than trying to sell me the most expensive policy. Communication was excellent. Because of the nature of my job, I'm often unable to take phone calls and can only respond periodically throughout the day. John was incredibly accommodating, frequently communicating with me by text and making it easy to stay in touch. His follow-up was exceptional. After my policy was written, the insurance company requested documentation showing who was at fault in a couple of previous accidents. I had no idea where to begin, but once again, John stepped in to help. He explained exactly what documents I needed to obtain from my previous insurer and guided me through the process. He even followed up with the new insurance company on my behalf and called me back to confirm they had received everything. That level of service went far beyond what I expected, and I truly appreciated his help during what was already a stressful situation. Most importantly, John provided me with a fair and competitive quote. After comparing my options, I ultimately purchased a policy through him that another agent had quoted at nearly twice the price--for the exact same carrier, coverage, and policy. John is honest, knowledgeable, responsive, and genuinely cares about his clients. He helped me understand my insurance coverage and options better than any broker I have worked with in the past. If you're looking for a Ramsey Trusted professional who puts his clients first, I highly recommend John Wallace.

I have been a client of Celina from PROMAX for a many years now and the only thing I regret is that…read moreI didn't know about her sooner. She goes above and beyond to give the best service and recommendations that she thinks that you need by getting to know her clients and I feel that's important ,that's what makes her good Agent and a special agent.

Summary: If you need top notch professional help for your insurance needs, WHO YOU GONNA CALL????…read moreGhostbusters! No way - GOOSEHEAD!!!!! Service: beyond expectations! Vanessa takes the time to go over every detail about your insurance options and coverage issues. Prices: wow! Check it out for yourself. Conclusion: I usually focus my attention on food/restaurant reviews, but the fact that I'm doing this review, should tell you something about the 5 stars!

Can't ask for a better agent. Vanessa provide excellent service for your…read moreinsurance needs and take time to explain policies details . She is exceptional! Highly recommended.

When Safeco insurance pulled out of SoCal I needed a homeowner policy in a hurry. Jodie took care…read moreof me and got me a policy quickly and at a better price than the local competition. Great service and she really seemed to care.

Jodie Lewis at Gilmore Insurance in Yucaipa will now be our go-to insurance broker. Recently, we…read morehad to switch a homeowner's policy with Gilmore to a renter's policy. The quote that came back was much higher because of changes to the California Fair Plan. She actually told me to call a friend of hers at another company to see if their rate was lower. Jodie was willing to lose our business to make sure that we had the best price possible. Jodie is honest, has integrity and provides great service. We will certainly be using her for our insurance needs moving forward!

Lorena is a gem! My husband used Preferred for years and when we got married, I had the pleasure of…read moretaking over the insurance stuff in our family, but luckily, I got to meet (virtually) and work with Lorena. She is so prompt at returning calls and emails, which I find rare in this day and age. Lorena keeps everything organized (not sure how she does it). This is very important because my husband has way too many vehicles! ;) She finds the best rates and works hard for us. We are very happy and plan to be with Preferred for a very long time :) Thank you Lorena!

Was looking around for insurance and inquired with this team. It doesn't matter what you need to…read moreinsure just make sure it's Lorena! Great customer service, attentive, communicative, responsive, polite, and truly humble specialist. Any question, she had the answer, any customization she has you covered. Extremely quick on her feet gets you your quotes papers and everything ready. From talking to her to having my policy ready was less than 20 mins and all over the phone. Good job Lorena!

I've had an excellent experience with SMD Diversified. He's knowledgeable, reliable, and explains…read moreeverything clearly, which makes the whole tax process stress-free. He's always responsive, detail-oriented, and ensures I get the best possible outcome while staying fully compliant. I highly recommend his services to anyone looking for trustworthy and efficient tax support. He also is a great Medicare broker !

He has been in the business for 20+ years. Thorough and reliable. I love his professionalism and…read morehonesty. Life Ling client.

Tony made this THE most pain free experience I had ever had when purchasing auto insurance; and he…read moredid it with one of the hardest cars to get insurance for; a 2021 Dodge Challenger R/T Scatpack. I was dreading the number I was going to get, but after a few questions he discovered things about me that would make it cheaper. When it was all said and done, it was less than $200 a month. I almost feel guilty....almost. No idea what Mark, Valerie, Cesar, Nancy, Jeff, and a few others are talking about, because I would recommend him (and them) to any and everyone I know.

Laura was extremely helpful and patient, in assisting me with find the right auto insurance. thank…read moreyou

Anica is a one of a kind insurance broker, she is very personable and easy to talk with. She talks…read moreto you like she's known you forever, she returns your calls and text in a timely manner and she explains things to you clearly. She helped me out when my mortgage company would not accept my current insurance company because they lost their California "A" rating. I called many companies and was turned down, this left me puzzled because we only had 1 water damage claim. Anica while looking over my claim found that California Casualty had mistakenly listed my claim cost at 128k.. when it was only 28k. Anica advised me to Contact Lexus Nexus to file a complaint against California Casualty which I did and they straightened the claim cost amount out. Turns out California Casualty voided a check for 128k for some reason even though the cost was 28k but still listed the 128k on my account, when insurer's saw that 128k they wouldn't give me a policy. If it wasn't for Anica and her due diligence I would have never known what the problem was. Thank you Anica for all your help.

Working with Anica has been amazing. I first met her last year in the first days of February 2023…read moreright before I contracted Long Covid and didn't get to see her for awhile. She impressed me so much with her calm 17+ years of Insurance acumen and warm and gracious professionalism. I immediately liked her. Fast forward to 2024 and what a mess and nightmare it is in insurance in California. I see SM posts all the time from neighbors having policies cancelled and other nightmares. Anica has remained the calm ship in this storm with her years of expertise and being a longtime insurance professional. She made getting a quote so comfortable. Her recommendations really helped. Now I'm poised to move my auto insurance with her at my next policy renewal. Thank you Anica! Highly Recommend.

very detailed and knowledgeable! staff were very helpful. highly recommend this to those who have…read morelast minute request

Carmen Luzanilla was very polite and helpful. Had a smooth experience working her! Make sure to ask…read morefor her if you visit this location

I have had to change my mortgage payer twice and each time Miriam takes care of resubmitting my…read morehomeowner insurance policy right away. She's consistently friendly, pleasant and efficient.

Great use them for my home insurance and my car insurance Miriam and Jared are awesome always…read moretrying to help me find discounts and balance my coverage and how much I'm paying. Definitely would recomend this insurance place great people working in the office

Big shout out to Cheyne, got me a good rate and knocked everything out within 15 minutes. Will be…read morerecommending!

Worst insurance ever. Will not return calls. Will not cancel policies. I have been trying to cancel…read moremy policy for MONTHS with no call back and now they are trying to bill me for a vehicle I do not have. ​