Hello, I have been with Aguayo Insurance for 12 years and have not received any wrongful services or acts at this location. Hector and Veronica have always been respectful and strict about professionalism, honesty, and accurate information for questions and concerns. I appreciate that Veronica always looks out for her customers and finds solutions for any situation. Also, one of their agents, Inez, who has been working there for a long time, is excellent at her job and always helpful in any situation. Alisha used to be at the Moreno valley location, she is a great agent and she is always determine in anything that she does. I admire that about her! Last year at the Hemet location with Alisha, she very informative , professional , and very helpful. There is one concern about that a new agent Daisy was at the Hemet location, she was working across from Alisha , since we thought any personal or private information stays in the office because we have the right as long term customers. Daisy had shared some personal information to a person does not correspond to him or have the right to know any access to us. I don't understand what was Daisy's motive to shared our personal information like that when we had asked nicely that day, it was private matter and us, as customers, we have that right. Alisha who knows better , I know with her great work ethic , she would not have shared any information to anyone. We do not like or have time to stress about things that We cannot control. All we asked to encourage or trained more Daisy or any new agents to respect clients requests and privacy. We had bad experiences with Toro tax services because that company has a gossip issue, that why we wanted see if we keep giving business to Vida income tax this year, but with Daisy sharing information to that person is not worth it . This disrespect family/Client code and we hope this does not happen again with other clients. We believe within time, things can be better and understand that sometimes strangers can help more than family. We still appreciate Alisha and everyone, You all do great. We recommend both offices if you want a lifetime business for any services they offer with integrity and respecting clients' private information. Thank you so much Aguayo Insurance Solutions! read more

absolutely amazing service! They were very friendly and got the job done fast. they have very good prices as well, i was shopping around and found that they had great prices. read more

Never received a follow up phone call about my insurance requests. Rating 2 stars because as a walk in the agent was courteous. However, past that, they never took the time to put any effort into what I wanted. They could have at least given me a phone call to let me know that they tried their best, but were unable to find me a competitive insurance rate with middle of the road coverages. I'd like to make potential customers aware that you need to practice your own due diligence. Every one of these privately run insurance brokers, has always tried to set me up with Mercury Insurance Company. My quoted rate was $ 123 per month for full coverage with California state minimum coverage, which is $ 15,000 and $ 30,000 bodily injury liability $ 5000 property damage. I asked them to put in effort into finding me a home and auto insurance company that will give me a discount. Anyhow to make a long story short. I found Travelers Insurance Company who gave me full coverage for $ 93 per month with $ 50,000 and $ 100,000 bodily injury liability and the same coverage for uninsured motorists. They also hooked me up with a $ 260,000 dwelling coverage and I upgraded the $ 5,000 city sewer and drain coverage up to $ 25,000 because I know the city of Hemet will not back me up if something were to happen with sewer and drainage at my house. $ 68 per month homeowners insurance. So shop around and ask many questions with regards to the coverages they are offering you. read more

Amazing customer service! Great prices. Must see Alisha ! She gave me a great price with a smile

Alisha and her team is very friendly and helpful. I'm very happy with their services. They made everything easy and convenient for me all the times read more

This is probably the best customer service I've ever received. Not only did Alisha make me feel welcomed, but most importantly I left HAPPY! She helped me in every aspect and took really good care of me. I recommend Aguayo Insurance Solutions 100%. Ask for Alisha. read more

Went to get my taxes done here and it was fast and they were very helpful of having me understand all my numbers. Plexiglass shield and Sanitizer and all the covid precautions as well! Very adorable too! Would recommend! read more

I needed to pay for tags but I didnt want to go to the dmv so instead I went aguayo. Best way to go! Fast and easy. Yolanda helped me out she was very welcoming and friendly. read more

This place has amazing customer service. Alisha answers all your questions and takes the time to explain everything. She will make sure to take care of you , I highly recommend this place. read more

Great Service! Best Quotes! Me and husband switched over and we are now saving money on both our auto & home insurance .They are very helpful, We highly recommend ! Give them a call . read more

When I walked into the office I was greeted by Alisha. She is very knowledgeable and easy to talk to. She is not a hard sales person so I didn't feel pressured. I had questions and she had answers. Truly cares about bringing value of information to her clients and the public. I also have the pleasure working alongside of her in the Hispanic Network where we focus on educating our community on important issues and supporting our local businesses. read more

Went in today 1/20/2020 looking for insurance, went out happy! The service was really good there was only one lady in at the time but she helped us out good and made it easy and fast and answered all our questions! I recommend this place for sure very nice inside, has a kids play spot for kids to play meanwhile! Nice and clean!! 10/10! Thanks to the lady for helping wish I got her name! (Lady on the right desk) read more

Very satisfied with my experience at Aguayo Insurance in Hemet. Alisha was very friendly and helpful; answered all 100 of my policy questions. I highly recommend this place. read more