Honestly we saw the reviews and were scared, we were prepared for a medial experience, But this…read moreboutique was very kind and friendly we had the BEST experience here, the boutique itself was very organized and clean, I didn't feel overwhelmed once and it especially helped that the girl who was assisting us (Layla) was the most sweetest, patient, and friendly girl ever. We recommended you ask for her she is the best. Overall we had a great time!

They greeted me at the door which was nice, but they had an associate follow me around the entire…read moretime which was a little uncomfortable.I ended up only trying about 4 dresses and only like 1, not to mention most of their dresses seem to be designed for tall girls with big boobs, even the size 00-2. Another thing is no one besides the associates and the girls trying on are allowed in the fitting rooms, I thought that was a little weird, then they make you walk out of the fitting room in front of a bunch of people just to show your parents or whoever you've come with, the dress. Then I called a couple days later to check if the one dress I liked was still there they put me on a "brief hold" for 15 minutes, then I just hung up.

I think there's a lot to love about Serendipity Consignment, but my experiences here have been…read moremixed in some pretty substantial ways. The good: Their selection of clothing and especially of special event dresses is fantastic, the owner is very warm and helpful, and their clearance area has fantastic prices. Unfortunately, as I mentioned, I've had some not-great experiences at the store: The first time I went, my visit was fine. The owner wasn't there, but one of the two people working was really nice, and I found some great deals. My second visit was pretty stressful. I went in with my fiance and stepdaughter to look for elopement dresses. The woman working there, who was older and had gray hair, asked us if she could help us find something. We told her that we just wanted to browse. In response, she told my stepdaughter that there were some cute dresses she wanted to show her. My stepdaughter is a sweetheart and very shy. She didn't want to correct the woman or really have to deal with her at all, so I again told the woman that we were fine and just wanted to browse. The woman's response was to again tell my stepdaughter to follow her. My stepdaughter was deeply uncomfortable, and at that point, so were my fiance and I, but she begrudgingly followed the woman. We didn't understand why this woman was seeming to want to challenge our desire to browse. She didn't ask us once what we were actually looking for. Once my stepdaughter was able to break away from the woman, we left. It was the oddest experience--like some weird power play that we didn't understand. I didn't want to let that experience ruin Serendipity for me, especially because it's important to me to support small businesses. So I decided to give it one more chance a few months later. They really do have a great selection of dresses, and I was still looking for something special. That day, the owner, who seems like a really sweet person, was there and the shopping experience was a good one. I purchased two beautiful previously owned dresses. Here's where the experience went south, though; I made the mistake of looking up how much the dresses cost new once I got home so I could congratulate myself on my deal-finding skills. I discovered that they cost LESS new and that they were still available for purchase. So I paid more than I would have had i purchased them new, and the receipt indicated Serendipity doesn't take returns. It was very disappointing. I still might go back at some point, but I'll be checking the cost of items before I make any purchases, and I'll be reserving my visits for times that the unpleasant sales associate isn't there.

I take ALL of my upscale items to Serendipity! Please come shop there you will not regret it!read more

Top-notch service! Amy was genuinely just a good person and absolutely not pushy with any…read moresuggestion. After a long day searching for a wedding dress, we were warmly welcomed and quickly found the right one. Other places had treated us a bit indifferently because we didn't have an appointment, but not Charme! They literally brightened our day! Also, alterations were incredibly reasonable. In fact, very affordable! We are so happy that fate led us to Charme today and very satisfied with every bit of the experience they gave us! Can we do 10 stars please??!

The initial try on went well, it was the pick up that turned south. The dress appliqué were not all…read moresteamed as promised . It then turned into a shouting match with JENIA. She was so unprofessional and basically did not care because we had already spent the $2500 plus. As the mother of the bride , I would not recommend these wedding crushers , look around brides!!!

I was just browsing on my visit but was impressed by the huge selection of options in seemingly…read moreevery category - bridal, bridesmaid, flower girl (what we were shopping for) and general formal wear. I did not need help from anyone who worked there, so can't comment on the customer service - but did like that I could browse (at least in the dress section) without someone following me around. If you are bridal shopping note that an appointment is required and that the dressing rooms aren't luxurious; however, seemed like a fine place to consider if you're in the area.

Just walked out. Worst customer service since Mr Lee left. Shopped here for years and will NOT be…read moreback.

Sorry to say, Panache has permanently closed. I enjoyed shopping at Panache and often found some…read morewonderful gems.

I liked to shop here in the past, but the prior owner was very rude and at times almost…read moreantagonistic. I rarely consigned here for that reason, but sometimes dropped in to shop when I was in the area. Well, now I'll shop and consign here with pleasure. There is new ownership since late summer and they are lovely! Nice items and great prices. Note: Consignment is now by appointment only.

I found this place on Yelp & I'm glad I did. The store used to be 2 floors but the lower floor is…read morenow blocked off. They have many options to choose from: Hair care products Hair synthetic & real Makeup Body oils/ perfumes Clothes/Hats/Scarfs/Gloves Luggage I found everything I was looking for & then some. I had to hold back from buying items since I did go there with certain items in mind. Prices were pretty comparable to other hair stores around & they run specials. They also have a reward program which is great for frequent shoppers. I think it's worth checking out.

I shop here on and off but tonight I came in for face wash etc. I purchased it from Beauty master…read morethe last time and wanted to try some Korean skin care little stronger. I was quickly followed by an Asian woman as I made it to the second wall of face care. She spoke little English. When I asked her can I help her with something? she thought I was asking for help. I've spent plenty of money with this store and to be racially profiled is disgusting behavior. I've been stolen or gave reason to have suspicions. I guess being black and looking at face washes is all the suspicions needed to follow me . Will not be back and would hope all other ladies follow.

I wouldn't recommend a dog to come get a suit from here. I purchased a tuxedo for myself and rented…read moreone for my son. Days later on pickup day I've been calling for hours and I wasn't able to reach anybody. I arrived at the store and my pants haven't been tailored or tampered. My suit needed to be pressed and tags wasn't removed. On top of that my son suit wasn't delivered to the store, one of the guys lied to my face and said the tracking showed the suit out for delivery. I took my suit to a nearby place and they serviced it. I went home and they sent me a message saying that ups can't find my son's suit but they know it'll be here by Monday. Straight liars. Don't recommend. Make your own suit by hand w some needle and thread before you come here.

I did not have a good experience with Men's Shop. My mom and I walked in 3 weeks prior to my prom…read morelooking for a suite. They didn't have anything in stock that I wanted, so I ordered something from the book. Less than a week later when I went to try it on because it arrived, we realized they sent the wrong pant size for the suit, so the employee told us we should be able to just take out the material in the pant leg and it would work, but me knowing how small they were and the size of my thighs, I knew they weren't and we said to call the company and have them send me the right pants. A few days later, my mom called the store (because they said they would call but the employee never did so my mom had to be the one to consistently check) to check and make sure they were ordered and the employee said yes and they would be overnighted. Another few days later, my mom called again, but this time the employee said "Oh well the warehouse didn't have them, so we decided to just take out the pants like we talked about", which confused my mom and I because we knew that wouldn't work. And just like I thought, when we came in and tried it on, they still didn't work. So, on Monday (with my prom the following Friday), the employee said he would call again and get the right pants overnighted. My mom checked in every day, and no pants...idk how he "overnighted them" but they didn't come. So Friday, the day of prom arrives, and we show up to the store, still no correct pants, and I decided that I would just take the small pants for now because there wasn't really another option, except black pants (but they didn't look good with my suit). This whole time I had been keeping my cool, but when my mom started asking questions to the employee, he proceeded to keep cutting her off, lying in our faces, and be plain up rude. So I opened my mouth to ask a question, and he proceeded to cut me off, not let me talk, and scream over me. So I had to raise my voice so that he would finally hear me out. My blood was BOILING. We asked if we could speak to a manager or owner, and his response was no. That is not how you run a business. That is terrible customer service. After we left with the pants that were too small, we got the call 10 minutes later that the right pants arrived so we turned around, swapped it out, and ran out of there VERY fast before anything else went badly because of the lies we were told. In the end, we did get the right pants, but they were unhemmed still and it was overall not a good experience with TERRIBLE customer service. DO NOT recommend. He could have easily fixed the issue and made it right, and instead he yelled at us and continued to lie to our faces. Absolutely upset.

Mrs. Berty is absolutely AMAZING! I need my dress altered…read morefor a wedding I was in on 10/25/25. The dress was an infinity dress that was purchased online on top of needing it altered. I also wanted something different as I was the matron of honor. I spoke with Miss Berty about what I needed and she created this beautiful dress. Her Customer Service was absolutely top-tier. She was very informative and her personality is infectious. I truly feel like meeting her was GOD sent. I've already discussed her designing me more personal things.

I contacted 2 dressmakers last Friday to ask about a dress I wanted made. I called at 10am and…read morespoke to the first dressmaker I'd found online, texted him pictures and a video, and got pricing from him and how much fabric I would need to purchase on that initial call. I then called Berty and got her voicemail. I texted a message along with the pictures & video to her phone. After about 3 hours and no response, I called again and once again got her voicemail. Hmmmm... ok... this IS a business day within business hours right?? This time I left a message. Berty called me back about a half hour later. She stated that she was "in a meeting" and started chatting me up about the dress. She stated that she had some beautiful material that I might want to use and that she's designed for many many clients, blah, blah, bluuuuhhh... ok cool. So when I asked about pricing she started telling me that I needed to come by her shop to take measurements and that she needed my email to send me her address? Okkkkaayyy... we got off the phone once I told her I'd text her my email. I sent her my email and also wrote that I needed a price quote to be included when she emails me her address. She then texts me her address with no price quote! SO, I ask myself, "Self, why did she ask for my email if all she was going to do was text it to me? MAYBE she's just going to email the quote by itself." Welp, THAT was 7 days ago and I've recieved absolutely no further correspondence from Berty whatsoever. Why couldn't I just get a quote over the phone like the other dressmaker did?!? I mean, THIS is what you do right?!?!? THIS is your area of expertise right?!?!? At least TELL me you not going to be sending ANYTHING, smdh. Very unprofessional... SO, I guess I will be contacting Daba Dressmaker back since Berty obviously doesn't want my business.

Sustainable fashion has never looked so good. I recently stopped by Clothes Mentor and the…read moreexperience was absolutely top tier. From the moment the doors open visitors are greeted with a clean welcoming atmosphere and an incredibly organized showroom that sets a new standard for resale shopping. Unlike typical sustainable clothing shops this location offers a premium boutique feel. Every piece of clothing looks brand new with no worn or tattered items in sight. The selection is impeccably curated making it the perfect destination for fashion lovers who value both quality and eco friendly choices. The customer service at Clothes Mentor is truly outstanding. Several associates provided expert assistance guiding guests through different sections with genuine enthusiasm. To top it all off the store is currently hosting an epic Christmas sale that you do not want to miss. If you are visiting the Mall of Georgia area this polished store is a must visit. The combination of high end organization and a stellar staff makes for an unbeatable shopping experience. Stop in today and be sure to tell them that Ash Said It sent you. #ashsaidit #ClothesMentor #MallOfGeorgia #SustainableFashion #AtlantaShopping #ResaleBoutique #GentlyUsed #AtlantaFashion #ShopLocalATL #AshSaidIt #HolidaySale #EcoFriendlyFashion #BufordGA #GwinnettCounty #FashionReview #ThriftingInAtlanta

The manager in this store is horrible! Her customer service is the worst. 10 out of 10 I would not…read morerecommend this location. I just had a pair of Ugg boots that had one small spot that a person ... normal person would not even pay attention to, and she did not accept them! When I told her about the pair in the window that didn't even stand up... she had no response. The pair inthe window were worn down too to bottom! It's funny how you can be dismissed, because you point out flaws, and the person takes no accountability for their actions... DO BETTER