Christopher was super knowledgeable and helpful with my oil change & did not pressure me into…read morebuying anything extra. took 5 minutes and was honestly a really easy experience, I'd recommend it to anyone in the area

Had a quick oil change here in anticipation of a road trip. The staff was so friendly and…read morecommunicated with me through the whole process. I did not feel pressured to accept the additional services they offered. I was able to use a coupon I easily found online. Will stop here again for an oil change!

Needed new tires. I stopped here to get tires…read more They also gave me new wipers at no cost and fixed my rear brakes. Their service was great, and they finished my car within a few hours. Glad I could bring my car here and that they had all of the parts I needed.

needed a NYS inspection and I wanted to wait for the vehicle.... Service Rep was courteous and…read morefriendly .. only waited a little over half hour which was great.. very nice experience thanks again!

Called requesting a flat tire repair, the clerk said They…read morewere very busy but could likely get the tire done in a couple hours. I accepted and had the car towed to their shop. Called a couple hours later and my car was the next one up and would be done in an hour or less. Cut to another two hours later I show up to the shop and they haven't even touched my car yet. Just tell me you're booked through the day, why string me along and waste my time like that?

Reached out to owner and the manager at shop did not know of issue but had me come in and took care…read moreof me!

These guys are great. They're communicative about the work needed and are honest when the fix ends…read moreup being easier than expected **even when the fix costs less than the original quote**. Their genuineness is rare and highly appreciated. I do not feel taken advantage of at all, which was a fear I had entering the "car owner" space, having only recently moved here from the U.S.'s unrivaled city of public transit. I trust this crew (Onondaga Blvd location) with my car maintenance (ergo, my safety) and will continue bringing my business here. :]

My purpose today was to get my NY State inspection on my Jeep and I chose Mavis as I knew my tires…read morewere questionable at best...good thing I did as my tires were at end of life. I've got to tell you that I am thankful and happy with the Team at Mavis. Not only did they take care of the NY State Inspection, but they recognized that I am a Vet by some of my vehicle accidents and applied a Military Veteran discount without me even asking. They also expedited my tires from their Liverpool warehouse and ensured that I got my tires replaced today. Outstanding Customer Service....

These folks are awesome! Car's AC has been slowly worsening, and they were the only place around…read moretown to figure out what was going on. It did take awhile to get done, but more to do with sourcing parts, but will definitely be using them again.

I cannot recommend Syracuse Auto Works enough! Everything from scheduling to drop-off to pick-up is…read morea breeze. The staff are friendly and efficient. The mechanics always give me a great explanation of what needs to be done (in an educational, non-condescending way, which is important to me as a young woman). The waiting room is very comfortable and you can tell it's an incredibly organized establishment. Their communication is excellent. I will be bringing my car to Syracuse Auto Works for any and all future issues.

I want to rate John's Auto a 10 but the site doesn't allow me to. My first experience with John's…read moreAuto was 2 years ago. They did my inspection for my registration. Their customer service is top notch along with their mechanics. I found out that my cabin air filter was absurdly dirty. Supposedly my dealer had changed that on a service call. I needed a new muffler and they replaced that. When I needed new tires, I knew who to contact. Once again, they were super friendly and scheduled me at my convenience. They gave me an excellent price for my four new tires. On top of that, my first rotation was free. I went today to have the rotation done. When I arrived for my appointment, they took my car immediately to do the job. When you need service on your vehicle, call John's Auto. You will immediately hear the friendliness and customer service the minute they answer the phone. Your vehicle will be taken care of like they own it and the price will be beyond belief.

Myself, my brother, my best friend Al, all use John's Auto Care center. We are all very happy with…read morethe courteous service and prices at John's. We all highly recommend them for your auto care.

Professional service with a smile! Welcomed in, taken care of right away. Everything explained, no…read moreoversell at all. Fast service. Mohammed, Kyaw and Corey were a great team. I will be back!

Here is why you don't want to shop at Valvoline Instant Oil Change: we We're told our battery was…read moreabout to die, and they sent us to AutoZone down the street for a new Battery. Autozone replaced the existing battery without testing it and charged us $280. We later called and asked to have them test the old battery. They said the battery was good as we also thought. We asked if they Would take the new battery back they refused saying it was not their policy. When we called Valvoline on West Genessee they admitted the diagnostic tool was not used correctly and apologized for the mistake, but would not offer any further assistance or credit. So buyer beware of these two businesses who aren't very customer centric.

They are #1, look no further! They do not order generic parts to save money, they use authentic…read moreparts? It's definitely better to pay a little extra money, and have everything working properly... Lastly, the owner is a wonderful, grateful, caring and personable business man...

When I lived in Baldwinsville about 6 years ago, I found Lou's Car Care and have stuck with them…read moreeven after moving to Liverpool! I don't know a lot about cars and can sometimes feel intimidated or that I'm being taken advantage of when I bring my car somewhere for service, but I don't feel that way at all with Lou's! Their service is quick and top notch! They send a very detailed vehicle report with photos of your car in real time. The report lets you know if there is anything that requires immediate attention and offers suggestions based on manufacturing recommendations. However, I have never felt pressured to add additional services! Overall I would highly recommend Lou's Car Care if you are looking for a reliable place to bring your car!

Lou is the best mechanic in town. We've been going to him for over 20 years. He's honest,…read morereliable and talented.

Forgot to put my tire key back in my car. I only realized months later when bringing it to another…read moreshop and failed my inspection because of them. I called to see if they held onto it but apparently "owners leave their tire keys behind all the time, I only hold onto them for a little bit before tossing them". Basically admitting that this was something that happens all the time? The car owners should not have to check for their tire key. This isn't something we should feel we have to double check to make sure you didn't accidentally leave it out and then tossed it. I have to go back to the dealership and order a whole new set. Never going back there again.