Excellent customer service. Knowledgeable. Checked tires, fluids.... Even wiped off any…read morehandprints on hood after closing it. (I especially like this)

Great service and prices and Tom is super knowledgeable and honest. It's so satisfying knowing you…read morewill get only what is needed for repair work and it will be done correctly the first time. My girlfriend and I have been bringing our vehicles to Tom since he opened and have made it a point to let our friends and family know this is place to bring your vehicle for most any type of maintenance or repair it may need. It's been a long time since a family member owned an auto repair shop in town and since that time I've utilized several different shops with mostly mediocre results that kept me searching for an honest, down to earth, great mechanic that I've finally found at State St Auto. We will definitely continue to patronize this awesome shop.

Great crew. Great prices. Always available when I need them. I've used them about 5 times now…read more... Also this morning on my way to work I got a huge bolt in my tire... drove over to them and they repaired my car within 25 mins and I was on my way to work!!

They sent two follow up emails, and even called me on Saturday to confirm a Monday appointment at…read more8am to install my tires. I drove 24 miles and showed up Mon, 8am....the tires hadn't been delivered yet. I called corporate and they offered a $25 discount for my wasted 1.5 hours and 46 miles. They could have called or emailed me before I left to postpone. Now I have to chase them to refund my deposit. WOW!!!

Super easy in and out service. I love that I get to stay in my car. My technician was honest and…read moregave his opinion and I appreciated his perspective! There's usually a coupon online so check for that before you go!

I came to the Valvoline in Auburn for what I expected to be a quick oil change. When I arrived,…read morethere were six cars in front of me. After waiting about 15 minutes in line, a worker approached me and told me to pull into the other lane, which also had three cars just like the lane I was already in. I followed their direction but then ended up waiting 2 1/2 hours while the other lane moved through seven cars. To make matters worse, I watched workers stand around for nearly an hour doing nothing but chatting with each other instead of moving customers along. The situation was extremely frustrating and very poorly managed. I was very unhappy with the service and will not be returning. I came to the Valvoline in Auburn for what I expected to be a quick oil change. When I arrived, there were six cars in front of me. After waiting about 15 minutes in line, a worker approached me and told me to pull into the other lane, which also had three cars just like the lane I was already in. I followed their direction but then ended up waiting 2 1/2 hours while the other lane moved through seven cars. To make matters worse, I watched workers stand around for nearly an hour doing nothing but chatting with each other instead of moving customers along. The situation was extremely frustrating and very poorly managed. I was very unhappy with the service and will not be returning.

Service is great!! The staff is honest and very nice. I am a definite regular for sure. You don't…read morefind many of these kinda gems for auto care anymore. You guys rock there!! Between the great prices and everything, this is a must try!!

Took less than 20 minutes to complete the job and charged $90 for labor. OMG!…read more Other than that, no complaints about the service itself.

Got me in early for a routine state inspection. Went very smoothly, and, on top of the inspection,…read morethe workers made me aware of rusting and damage to the rotors and brake pads for the front two wheels. They gave me an estimate of how much it would cost but didn't make me feel pressured to get it done right away or by them. Overall they were very honest and hardworking, trying to make it a great customer experience. The building and inside itself is a little old without any amenities for customers who are waiting for their cars, so just a heads up there.

Gave us a quote of $2,000 for brake pads and 4 new tires, which is completely unreasonable and…read moreridiculous. Went to another shop and got brake pads, tires and a vehicle inspection for $700.. these people are scamming just looking for money. It's really unfortunate.

I saw online that Walmart Auto Center accepts walk-ins, so I showed up to get a simple tire valve…read morereplaced. The employee I met was extremely rude right from the start. He looked at me and said, "Just because we allow walk-ins doesn't mean we'll help you right away. Now please move over so I can help the man behind you." I didn't argue. I didn't say a word. I just turned around and left. I took my business to Mavis Discount Tire, where I was treated with respect and actually helped. That moment was enough for me to swear off Walmart entirely. I haven't stepped foot in that store since. Not for tires, not for groceries, not for anything. If this is how they train their employees to treat customers, they don't deserve anyone's money. Disgusting, unprofessional, and totally unacceptable.

Great Service. Got a bottle of water on arrival. The tech, i believed name was WILL, was very…read moreinformative and kept me informed of all services needed for my car. Didnt even know i had a Cabin Filter and it was Dirty as hell (im just a girl). Will only be going to Take 5 For my future oil changes. Excellent Service Pricey but can always find a discount on their website and with the cost o Washer Fluid and Coolant, its nice to know i can always go there and get it Topped off COMPLETELY free.

From the owner: Take 5 is your go-to for fast and simple oil changes in Auburn- we get you back on the road fast so…read moreyou can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more - all while you stay in your car. Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think.

They are #1, look no further! They do not order generic parts to save money, they use authentic…read moreparts? It's definitely better to pay a little extra money, and have everything working properly... Lastly, the owner is a wonderful, grateful, caring and personable business man...

When I lived in Baldwinsville about 6 years ago, I found Lou's Car Care and have stuck with them…read moreeven after moving to Liverpool! I don't know a lot about cars and can sometimes feel intimidated or that I'm being taken advantage of when I bring my car somewhere for service, but I don't feel that way at all with Lou's! Their service is quick and top notch! They send a very detailed vehicle report with photos of your car in real time. The report lets you know if there is anything that requires immediate attention and offers suggestions based on manufacturing recommendations. However, I have never felt pressured to add additional services! Overall I would highly recommend Lou's Car Care if you are looking for a reliable place to bring your car!