Really patient and kind! Very helpful explaining an issue…read morewith my car to me. It's hard to find people who are honest with you in an auto shop. Great place in BHM!

Wonderful service On time…read morePolite Careful Honest There when we needed them. I will use them again. Thank you so much for helping us.

Very knowledgable and friendly service. Honest and will explain to you in detail the problem and…read morethe solution. Keeps you informed of the status at all times. I recommend them highly.

Always professional. Always efficient…read more From the initial engagement with Michael through the return of the car, these guys are always professionals.

Kimberly is outstanding. She does the heavy lifting - managing the interface with the warranty…read moreprovider.

This review is for the location at 7136 Cahaba Valley Rd, Birmingham, AL 35242…read more I am deeply concerned by this business's complete disregard for basic customer privacy. After a family member left an honest, critical 1-star review regarding a pricing dispute at the counter, the owner retaliated by using their internal customer database to publicly post our family's last name, our exact vehicle year/make/model, and our vehicle's mileage. Exposing proprietary data online to punish a customer for an unfavorable rating directly violates Google's Maps User Content Policies against personal data disclosure. Furthermore, while the corporate Mr. Transmission Privacy Policy notes that individual locations handle local transactions, corporate explicitly states they can penalize franchisees who engage in "inappropriate online conduct". Forcing a customer to choose between protecting their personal information and leaving honest feedback is highly unprofessional. Consumers should be warned: if you bring your car here and choose to share your experience online, management may expose your private information to the public to save face.

I am so disappointed. In all my years of living in Birmingham this is the worst car repair…read moreexperience I have had. These guys are the full price specialists. Watch out the service manager really run up a repair. The owner was unsympathetic and acted like he had better things to do than listen to my concerns. I needed my truck fixed. Their initial quote was higher than another by $140. They have a great looking building on the outside and I assumed I was paying for top notch work. They assured the truck's return later that afternoon, knowing I needed the vehicle for work. They called back and suggested a radiator on top of the requested water pump. They said it would be cheaper to do both. My radiator was working fine, but it was older and I should replace it now. Next, they acted like it was a real challenge for them to fix my vehicle. They had a hard time locating a GM radiator and then kept it through the weekend and again all day Monday. They literally charged me 3 times what it would be from a wholesaler. For a common Chevy radiator, they acted like they did me a favor finding one for $500. I went to them looking for my new repair shop. I feel like they took advantage of me being in a hurry to get it fixed and they lost a potential solid customer. Oddly, they told me my temperature gauge was broken when I went to pick it up. I had already told them to allow the motor to warm up properly. Apparently they didn't bother, the gauge works just fine, but they wouldn't put the time in to really check. Next they accused me of trying to get the gauge fixed for free by lying that it worked when I brought it in. I was flabbergasted, I had to pay a premium price for their late repair, then I got called a liar because they wouldn't even bother warm up the motor on a new radiator installation. I bet they are good mechanics, when they want to be, but they mishandled my repair, wasted my time, and then demanded top dollar after admitting they had no idea how to get my gauge working. They repeatedly told me the diagnostic machine didn't give them an answer so they couldn't fix it. The owner basically called me a liar when actually they were not very thorough with their assessment. Who tells a client you broke his gauge, can't fix it, call him dishonest and then still be wrong about the gauge even being broke? They have lousy people skills and I can only assume they are lazy mechanics. They still have no idea that my temperature gauge works and they just let me leave upset. They offered me no compromise of any kind.

We all have our anecdotes, episodes, and rope-a-dopes concerning the many mechanic shops one might…read morevisit over the years. Through all those trials and tribulations sometimes you stumble upon a diamond in the rough ~this place is a pretty sparkly one. Are they perfect? No. Have I ever had to return to have something re-fixed? Yes. Then, why would I speak so highly of 'em and continue to return with all six of our personal and commercial vehicles? At Auto & Truck Services, aside from a very qualified crew, you'll find the definition of character wrapped up with dependability, honesty and impeccable integrity. The heart and soul of the crew is husband and wife team, Norman & Grace, who have served the town of Birmingham for decades. So, when you see that those rates might be a little higher, understand you get what you pay for. When mistakes are made causing you to have to return, know that they stand behind their work. Lastly, there are endless variations of vehicles, makes, and models. Computer systems and software change with the seasons on the heels of the endless government regulations for emissions, amongst other things. ~Have some grace! For as long as their doors are open I will be a customer.

Omega Tires was a great experience. Eddie was very helpful and was able to swap out my tire after…read moreseveral other places said no. The service was cheap and very quick and I would recommend anyone to this business.

09/01/26 We have been going to Omega Tires, 845 Green…read moreSprings Highway, Birmingham, Alabama 35209, for years, and I highly recommend them. Today I had a tire that had been punctured and needed another tire, and once again they took very good care of me. One thing I have noticed about Omega Tires over the years is something you do not find everywhere. The moment a customer walks through the door, someone acknowledges them and says hello. You are not left standing there wondering whether anyone has noticed you or is going to help you. They make you feel welcome from the moment you come in. I don't know a great deal about cars, tires, or motor vehicles, but I do know when I am being treated respectfully and fairly. I have always felt that Omega Tires treats me honestly and fairly. I have never felt taken advantage of, and I have confidence that what I am being charged for is what I actually need. I have never been unhappy with any tire Omega Tires has sold me, and I have never felt that I overpaid. I have always felt that I received good value for my money. Eddie, the manager, is always so nice. I really cannot think of anything negative to say about him. He treats customers with respect and even makes a point of asking whether you are comfortable while you are waiting. When I left today, he said, We'll see you later. It's a small thing, but that kind of friendliness makes a difference. Flo, who works out in the garage area, is also very nice and treated me very well. Another thing I appreciate is that the wait is not long. Even when they have several customers, they do a very good job of getting people taken care of without making them wait unnecessarily. After going to Omega Tires for years, I wouldn't think of going anywhere else for my tires. I like doing business where I am respected and where I can have confidence in the product, value, and service I receive. Omega Tires is highly recommended! God bless! Mark N Tim

*Great Customer Service *Amazing Quality of Work…read more*Fair and Reasonable Value I will ALWAYS bring my business here for ANY and ALL vehicle repair needs. Just a great guy!

Brian is honest and a hard worker..my daughter her friends and me all take our car to him..one of…read morethe dew honest mechanics.

I was extremely excited to find these guys to work on my 66 Mustang, about a week into getting it…read moreback the new battery died and the steering column was not installed correctly. I took it back to be fixed. They have now had it for 6 1/2 years and will not give us a straight answer on when we can get it back or when it will be fixed. They also blocked me from social media after commenting on a cool car and asking when mine would be complete. Nice guys but Do NOT recommend if you would like any sort of straight answer.

Love these people. Have been using them for more than a decade and completely trust them. They…read moredon't do unnecessary work, but take care of everything I need. And the fact they know me and will repair punctured tires without charge is just a bonus.

overpriced and dishonest. I changed my own oil after a service there and the oil was obviously poor…read morequality while I was told it was the best available. stay away