Getting eyes checked Getting my left eye cataract fixed…read more Great doctor Go to see him Very nice and friendly

Our friend went in for an eye exam. She doesn't speak English well and is on Medicaid-subsidized…read moreinsurance. They charged her a co-pay with her insurance company. But they refused to provide her the results of the exam without an additional $75. I spoke to them and their story made no sense whatsoever. They would immediately provide the results by email for $75 but -- due to HIPPA -- would require 3 weeks and a pile of paperwork to provide everything but the actual prescription. They called the $75 a "refraction fee" but it's actually a junk fee. It's also illegal to refuse to provide medical records under NYS 18(2). If their plan was to upsell $5-10,000 of Lazik procedures to a person whose family earns below 107% of the poverty line, it was a stupid plan and it was cruel. Don't do business with them.

Dr. Kelly identified and used an advance laser to smooth a very small corneal scar that was…read moreimpairing the vision in one eye. Other ophthalmologists were unable to even find this defect - so it went for years without treatment. I'm now 20/15 in that eye. Best technology for diagnosis together with amazing surgical skills and equipment - all wrapped in highly personal care. The entire team is first class!

I don't typically write reviews, but as someone who reads reviews before I visit/make purchases I…read morewould like to share my experience. Absolutely don't regret getting EVO ICL by Dr. Kelly at all. I don't even feel like I had any surgery done and my vision has been incredible even post-op day 3 as I'm currently writing this. The halos that people share online was only present for the first day after my surgery (which is completely normal) and went away after the second day. Everyone in the office has been extremely helpful and wonderful and the process has been so smooth. It has been life changing and especially not having to worry about what would happen in a fire and I can't find my glasses/contact lenses LOL. Would definitely recommend to check them out at least if you are considering EVO ICL!

Was clearly and precisely explained about my condition and how the procedure works and what I would…read moreexpect post op. An overall very positive experience. I would recommend this doctor without a doubt.

I went for a LASIK consultation at Diamond Vision but was diagnosed with Keratoconus. They didn't…read morebother referring me to a cornea surgeon; they just said it wasn't safe to do LASIK I googled & found that Dr Chynn is the only surgeon adding LASEK to CXL, so I'd see better afterwards, instead of only "not worse" He accepted my insurance for the CXL & I had to pay a few thousand dollars for his special noncutting LASEK procedure. But I thought it was worth that to see better Now 2 months after my surgery, I'm seeing even better than I was in glasses or contacts! Anyone who has KC & needs CXL, or anyone who can't get LASIK should see Dr Chynn. So you can meet your desire to see BETTER, instead of just "not worse" ;)

I had cataract surgery on both my eyes at the Northern New Jersey Eye Institute, South Orange, New…read moreJersey and received outstanding care. Dr. Crane performed both surgeries and Dr. Choi provided follow-up care. Dr. Crane met with me before surgery and thoroughly explained the procedure and what improvements in my vision I might experience. He patiently answered all my questions and made me feel that I was well informed about the decisions I needed to make regarding cataract surgery. Dr. Crane and Dr. Choi epitomize the ideal physician: highly skilled, a good listener, calm, patient with a genuine interest in answering all questions. It is apparent that the healthcare professionals at Northern New Jersey Eye Institute perform their specific duties with great professionalism, expertise and care. Each member I encountered was knowledgeable, friendly, courteous and genuinely cared that my experience was a positive one. I was treated extremely well before, during and after the surgeries. During every part of the procedures, my comfort was considered and any needs that I had were promptly met. Best of all, are the results of the surgeries. I have worn glasses for decades with my prescriptions getting stronger with each passing year. After the surgeries, I no longer need glasses to drive, for ordinary tasks or to read. I can say without a doubt that I am so glad that Dr. Crane, Dr. Choi and the wonderful staff at the Northern New Jersey Eye Institute took such excellent care of me.

This location is called Northern NJ Eye Institute. Arrived early, filled out my paperwork. My…read moreappointment was scheduled for 8:45 AM. At no time was I informed that they're running behind. People coming in after me were taken. The staff is not the friendliest. No care in the world. After an hour of sitting there and still no communications whatsoever as to what's going on. I asked for my co-pay to be refunded. They did not care that I sat there for an hour and could have cared less. All they asked was did I want to reschedule. At that point is when they called me, but I was already disgusted with the bad customer service. They never asked what was wrong or anything. I got my co-pay refunded and left. I would never recommend them to anyone I know. I don't care how many articles or plaques on the walls. Customer Service is job number 1 and y'all failed!!!!

Dr. Auerbach is a fantastic ophthalmologist! I've been seeing him for a few years now and he's…read morealways able to accurately and quickly diagnose any eye issue I'm dealing with. Since switching to contacts I've had a couple eye issues that have popped up. It's always good to visit as Dr. Auerbach is actually really funny and good conversationalist. Beyond that though he is extremely knowledgeable in his field and very skilled at breaking down diagnoses. Lastly, the office manager is really nice too. Overall great eye dr experience.

Being a New Yorker can take a real toll on your spirit, body and mind. Anyone who wakes up before…read morethe sunrise in New York knows battling for a spot on the 6:00 am train alone can age you by five years. A few weeks ago, during my daily Manhattan mayhem, I started to notice that the street signs and subway arrows seemed to blur together. 95th and Broadway started to read 9th & Bradway; I was even having trouble making out the prices on the Dunkin Donuts menu not that it matters because after multiple trips to and from America's favorite coffee chain store, I've got most of their products memorized. After days of experiencing on again, off again blurry vision, I knew it was time to make the dreaded eye doctor appointment. I say "dreaded" because my experience with eye doctors in the past was just that. When I was younger I was diagnosed with a lazy eye, so was in and out of eye doctors until I grew out of the problem. From the age of about 6 to 16 my nose was pinched under a pair of glasses, and my eyes were poked, teased and dilated year after year. I had not visited an eye doctor in about 8 years and hoped whatever was causing my blurred vision could be easily treated. I began to cruise around my insurances website, looking for an eye doctor who was in walking distance of my apartment so that I could avoid giving the MTA any more of my hard earned income. I quickly came across a 315 Central Park West office, conveniently located on my side of town. I gave the office a call and because I needed to see someone after 3pm, was told to schedule with Dr. Robert Auerbach. I came to find that Dr. Auerbach only treats patients in the Upper West Side office on Tuesdays and Thursdays. His hours are wonderful for us working class individuals because unlike many offices in New York he has later availability. I scheduled an appointment with Dr. Auerbach at 4:00 and after my usual chaotic day at work rushed myself to the office. I arrived to 315 Central Park West, early and had a moment to take in the incredible building. The building is beautiful, my first thought was "so this is what Cinderlla's Castle looked like". The building is made up of some offices and apartments, and I thought to myself if you don't work in this building....what do you have to do to live in it? Anyway, I entered Dr. Auerbach's office early, and was able to be seen almost immediately. There was zero wait time. His office assistant was warm and friendly and Dr. Auerbach was just as charming. I was quickly thrown back to my 6 year old self, when Dr. Auerbach pointed me in the direction of the bear like 'eye exam chair'. However, the exam itself was nothing like what I had experienced before. Dr. Auerbach did not just throw my head back and squirt a bunch of chemicals in my eyes; instead he sat down with me like an old friend, and truly listened to what I was experiencing. We even went over my family health history as well. When Dr. Auerbach did exam my eyes he did so carefully, and listened to my concerns about having my pupils dilated. I was afraid the dilation would affect my vision and had a writing assignment to complete that evening, Dr. Aurbach respected my concerns, and was careful to move quickly to get me in and out of the office in order to allot enough time for my eyes to go back to normal. Dr. Auerbach diagnosed what was wrong with my eyes, and I was happy to learn that it's nothing a few hot compresses and a little bit relaxation can't cure. Dr. Auerbach coached me on how I have great vision but some slight inflammation in my eyes, and explained that we should try the holistic approach, instead of going ahead and prescribing a bunch of eye drops. He did not push me into a prescription of any kind, or a procedure of any kind. Instead, just gave me tips on what I can do at home to improve the condition. Dr. Auerbach is very knowledgeable, courteous, and has a very warm personality. He takes his time to listen and understand any and all of your concerns and does not just shove a bunch of machinery in your face and tell you to read through it. I also observed Dr. Auerbach speak with other patients and you can sense how much he really cares and loves his job. Scheduling with Dr. Auerbach is a real treat that your eyes will Thank You for. By. Theresa Ahearn

Dr Chung is a wonderful ophthalmologist and really a great person. He truly cares about each and…read moreeveryone of his patients and never rushes them. I had my second Cataract Surgery yesterday and my vision today is 20/20 ! There will be a wait to see him or Dr. Stabile but I feel that if a doctor has a lot of open time then just like an empty restaurant not a good sign!

Dr. Jacob H. Chung is a brilliant, warm, ophthalmologist that communicated my healing scratched…read morecornea very simply. He gave me some special eye drops at the office and suggested I uget some over the counter eye ointment. My eyes felt normal in 4 days. .He uses Zoom Docs which allowed me to fill out my patient forms online. I loved that. All I had to do was to bring my insurance card and my driver's license. When I got to the front desk, they told me that my zoom documents were not at the office. On my smartphone, I had a text message that showed they received my documentation 15 minutes prior to my appointment. They made me fill out the documents again by hand. I had the first appointment at 9:00am. I returned the 5 page document back 10 minutes later. I saw the doctor at 9:45am. Just before they were going to take me in at 9:40am, I wanted to cancel my appointment because I make it a practice not to wait for a physician more than 1/2 hour. I was further insulted and told that I had to cancel online. It was then an assistant pulled me into an examining room. All in all, the doctor is very good, but the front desk is not. The wait time is unacceptable, but they thought they did not have my information (turned out they did). I'll give them one more shot. Maybe it was an aberration. However, the other folks in the waiting room said that the wait time was typical.

I've gone to different optometrists over the years to take care of my vision problems but Dr…read more Schultz, in my humble opinion, is one the best. He takes his time with each patient and answers any questions they may have. Making an appointment with him is easy enough. You can do it online or by phone and they send you a text message reminder asking you to confirm the appointment. Check-in is quick and the pre-exam is fast. All the support staff are courteous and friendly. I've had both contact and glass exams and both times I was literally in and out. I highly recommend Dr. Schultz and I know I'll be staying with him for years to come.

I went to Schultz Family Eye Care not knowing what to expect, hoping for the best. I have worked…read morewith both eye doctors and they are excellent. They really take the time to make sure you are getting the best lenses for your eyes. They have actually ordered multiple lenses to really fine tune my prescription, so I have the best vision I can possibly have. I've gone to a lot of eye doctors and most are good, but I think they go above and beyond here. Also, I usually dislike going to the eye doctor, but the staff is always welcoming and they make you feel really comfortable. Definitely recommend.

Absolutely wonderful people from the front desk to billing to the doctor…read more A+ Highly recommend!!!!

Dr.Goldschmidt was very thorough and routine in his care. I was nervous coming to a new eye doctor…read moreand was honestly very sleepy after a long shift. I was in and out of the office within an hour and was not upcharged on every little thing (like I was at my previous eye doctor's office). I will be returning!