This location is called Northern NJ Eye Institute. Arrived early, filled out my paperwork. My appointment was scheduled for 8:45 AM. At no time was I informed that they're running behind. People coming in after me were taken. The staff is not the friendliest. No care in the world. After an hour of sitting there and still no communications whatsoever as to what's going on. I asked for my co-pay to be refunded. They did not care that I sat there for an hour and could have cared less. All they asked was did I want to reschedule. At that point is when they called me, but I was already disgusted with the bad customer service. They never asked what was wrong or anything. I got my co-pay refunded and left. I would never recommend them to anyone I know. I don't care how many articles or plaques on the walls. Customer Service is job number 1 and y'all failed!!!! read more

Dr. Crane Is the very best at what he does. My girlfriend recent had cataract surgery and everything went smoothly, timely and pain free. This procedure could be nerve wracking, but Dr. Crane had my girlfriend in and out very quickly. We highly recommend Dr. Crane and his excellent staff. read more

I had cataract surgery on both my eyes at the Northern New Jersey Eye Institute, South Orange, New Jersey and received outstanding care. Dr. Crane performed both surgeries and Dr. Choi provided follow-up care. Dr. Crane met with me before surgery and thoroughly explained the procedure and what improvements in my vision I might experience. He patiently answered all my questions and made me feel that I was well informed about the decisions I needed to make regarding cataract surgery. Dr. Crane and Dr. Choi epitomize the ideal physician: highly skilled, a good listener, calm, patient with a genuine interest in answering all questions. It is apparent that the healthcare professionals at Northern New Jersey Eye Institute perform their specific duties with great professionalism, expertise and care. Each member I encountered was knowledgeable, friendly, courteous and genuinely cared that my experience was a positive one. I was treated extremely well before, during and after the surgeries. During every part of the procedures, my comfort was considered and any needs that I had were promptly met. Best of all, are the results of the surgeries. I have worn glasses for decades with my prescriptions getting stronger with each passing year. After the surgeries, I no longer need glasses to drive, for ordinary tasks or to read. I can say without a doubt that I am so glad that Dr. Crane, Dr. Choi and the wonderful staff at the Northern New Jersey Eye Institute took such excellent care of me. read more

Dr. Charles Crane performed my cateract surgery in November 2023. He was attentive with my consultations throughout the office visits and procedure. I was seeing near 20/20 the very next day. What a miraculous transformation! I am grateful for Dr. Crane's expert advice and care. His support staff was amazing - clear communication, flawless coordination, and prompt responses to my queries. I am very pleased with the experience and would highly recommend Dr. Crane for one's eye care. read more

I recently was told by my eye doctor that my cataracts had gotten to the point where they needed to be removed. I had been using Northern NJ Eye Institute for my eye exams for many years and decided to use their Cataract Surgery Center. My doctor was Charles Crane. From my first appointment with Dr Crane, I felt that I was in good hands. The exam was very thorough, and we discussed the lens replacement options. I was totally prepared for the procedure and what to expect afterwards. On the day of surgery, all the assisting operating staff handled everything so professionally and efficiently. Very impressive. I was very comfortable and well taken care of. The surgery went well and was a fairly easy procedure. In summary, I would highly recommend Northern NJ Eye Institute and Dr Crane for any eye surgical procedures. And I will continue to use their office for my routine eye exams. Everyone on the staff is very helpful and friendly. read more

Growing up all my life I had excellent vision until I hit my 50's and developed presbyopia. Having been a person who did lots of fine crafts, having to wear reading glasses became a nuisance but I eventually adapted, in spite of the fact that I often lost my glasses or just didn't know where I left them behind. Yet later in my 60's I developed cataracts.  My eyes changed again and all of a sudden I got my near sight again. It was like my far sight was traded for my near sight. But that mix was a dangerous one and just got worse when I couldn't recognize people's faces until they were smack dab in my face. Night driving got scary because I couldn't see pedestrians nearby. When I met Dr. Crane and explained my situation he told me this was not an unusual scenario. He then told me that cataracts surgery was a simple surgery and that there were several lenses implants that could significantly improve my vision. One of those options included the multi focal lense. He explained to me that this technology has been great for many but was also explaining that some people sometimes still might need reading glasses. He also explained that night lights while driving my show an added halo. It also happened to be the pricier option.   .  As I im trying to make my decision I thought of the many times I had spent similar amounts of money for a two week vacation. I thought, If this technology really works I had to see it as an investment in my health. If this improves my vision, it will improve my quality of life. After much thinking and researching I chose the multi focal technology While the thought of eye surgery seemed scary at first, it also turned out to be a very simple, not scary at all procedure. You feel nothing, nor do you see anything but a bright light in front you during the procedure. It's as simple as that. One of the best decisions I ever made in my life! While I were told that not everyone gets my results, I am thrilled to share that I no longer need glasses. I DON NOT NEED GLASSES! I can read the fine print, I can do my crafts, I can even thread a needle WITH NO GLASSES!   Thank you Dr. Crane and team. You did not mislead me . If anything you down played the potential positive outcome.  I have the vision that I had before my 50s. Like I said, BEST DECISION EVER! read more

After wearing glasses and contacts for 33 years I was ready to correct my vision. I am 43 and would never have thought of cataract surgery. Dr. Crane suggested this procedure to correct my vision and prevent me needing another surgery in the future. I couldn't be happier with the results! I can see perfectly, near and far! The office is so friendly and reliable. Dr Crane is so patient and accommodating! I had the most pleasant experience. read more

My favorite ophthalmologist by far. So kind, caring, and an overall wonderful doctor.

After I was told I needed cataract surgery I was given two recommendations for a surgeon, one by my eye doctor and the other by my sister, Northern New Jersey Eye Institute.  I called both and only NNJEI offered to pick me up and drop me off the day of the surgery and for the post-op the day after, which I found to be very convenient as I wouldn't have to bother anyone to take the day off from work. I was a bit apprehensive about having cataract surgery as I imagine most people are, but upon meeting Dr. Crane I started to feel more comfortable. He explained the different types of lenses and the different prices, and he didn't try to upsell me on the more expensive lenses, which I appreciated. Since I had a detached retina repaired a year and a half before at a different facility and had pretty poor vision even with a strong lens in my glasses, I never really had good vision in that eye. Not until Dr. Crane removed my cataract and my vision eventually cleared a few days later did I ever think I was going to be able to see that well again out of that eye. I highly recommend NNJEI and Dr.Crane.  He and his staff is great and makes you feel comfortable and appreciated.  I was even given a little gift for having a successful surgery but I won't tell you what it is, you'll have to find out for yourself...:) read more

I am so impressed by professionalism, Covid safety, patent comfort and professional conduct from Dr. Crane's staff and Dr. Crane himself. He is friendly, kind and very skilled. I am so happy I have found him, and thankful for his knowledge and skill. read more

Dr. Crane made my cataract surgery a breeze. It was the easiest procedure I ever had because I did not feel a thing - kind of a miracle. In addition, he is so nice and so kind. Of course, his team is just as important and I truly thank them all for changing my vision (in every sense of the word!) read more

I had a droopy eyelid. I thought it was getting worse. My eye doctor sent me to Dr. Crane. He was wonderful! He was able to repair my eyelid and now my eyes look the same. I am so happy I had the surgery. Dr. Crane explained everything to me so I felt very comfortable when I went for the surgery. My eye was not even black and blue after the surgery. His staff was very friendly as I got ready for the surgery. I have a very small incision in my eyelid that can barely be seen. I would highly recommend Dr. Crane and his staff. read more

Great experience and results with cataract surgery and intraocular corrective lenses with dr. Crane and his team at Northern New Jersey Eye institute in South Orange, NJ. I highly recommend Dr. Crane for this procedure. Very professional, efficient an ,in my case, successful. read more

Dr Crane is an amazing doctor. I had blepharitis and saw multiple doctors and he was the only one able to get it under control. The condition was depressing and life altering and Dr Crane changed all of that. I also had LASIK performed by Dr Crane and once again he changed my life for the better. I highly recommend Dr Crane to anyone of any age. He has a true passion for the practice and has the best bedside manner I have ever encountered. read more

Dr. Charles Crane performed my lasik eye surgery. I was a little nervous because I was over 50 at the time and his patience in answering all my questions alleviated all my fears. His expertise and knowledge made me go ahead with the surgery and I was 100% pleased with the outcome. I recently had cataract surgery. I only trusted Dr. Crane to do the surgery and the outcome was wonderful. Not only is Dr. Crane one of the best in the medical profession, his staff is friendly, concerned, knowledgeable and extremely helpful. You always get a "live" person to answer your calls. They are always courteous and answer your questions promptly. This practice also have and excellent nursing staff and the technicians are outstanding. read more

I had a cataract surgery performed by Dr Crane, it was an amazing experience. I went in scared and nervous but the staff and Dr Crane made me comfortable, No more cloudy vision I am really glad i had this surgery done by the right Dr. I highly recommend his service, truly professional and brilliant. read more

Uneasy about having cataracts removed, I was sent to Dr. Crane. His staff is extremely professional, timely and helpful. Dr. Crane did a fabulous job of taking care of my cataracts and giving me back perfect vision for the first time in over 55 years. He was very patient and answered all questions in additiion to being a great doctor. read more