Whether dining in, getting takeout, or ordering an online order, this location's service never disappoints! We've come here numerous times, and they have yet to mess up a single order. Always accurate and timely, though they can get really busy on weekends. Jollibee is a bit expensive for fast food chicken, but their fried pieces are sizeable. Also, it's just dark meat so that is a plus if you dislike dry fried chicken breast. Gravy is flavourful and their peach mango pie is always yummy too. What I appreciate is that their spicy chicken is actually spicy! When they had the Korean BBQ limited sauce that was awesome too. Kinda sad they didn't keep that menu. There are quite a few seats for dining in. As they are so busy, the dining area is not that clean. I don't think that tables have much chance to be wiped down. You'll have to make do... read more

Jollibee - Chicken Shop Near Me - Thornhill, Ontario

Tip: Earn Jollibee rewards with every purchase. I have a mini goal to visit every Jollibee in the greater Toronto area. I have known about this Jollibee location at Promenade Mall for a while. I finally got around to visiting it on Monday after work, which completed my visiting Jollibee locations in the suburbs of Toronto. I like this Jollibee. It's by mall entrance 2. You have access to this eatery from the mall or through its own entrance when the mall is closed. Most Jollibee restaurants have washrooms with a numeric code that you need to use to unlock it. This one does not have this code, which is nice to not bug staff for the special code. I used the washroom before I left. It was decent. You press a button to lock the door and press the larger button to unlock it. I spent a bit of time at the mall. I worked up an appetite and headed over to Jollibee for a bite to eat. It's across from Firehouse Subs, which I'd like to visit someday. I walked through the mall entrance to get here. The downside to looking at the menu is that there's so much that I want. My usual is often not listed right off the bat. I have to wait for the screen to change to see it. I got a nice man at the counter who greeted me and took my order: - Two-piece burger steak - Adobo rice - Peach mango pie - Pineapple quencher I got my Jollibee rewards QR code scanned. I then paid with a credit card. I tapped, but didn't see that the credit card had prompted me for my PIN. It was incredibly random! I got my pineapple quencher. I love this drink so much. It is sweet. I'm glad that I don't have it regularly, so it ends up being a treat. The pineapple is so good. It's also icy cold. I got a buzzer to let me know when my food would be ready. I found a table and sat there, sipping my drink and people-watching. My order was number 19. The buzzer had 19 on in. It buzzed and lit up like I had won the lottery. It was kind of true. I was fetching my winnings in the form of dinner. I thanked another man at the counter who had my order nicely presented on a tray. I then headed back to my table to eat. I find the two-piece burger steak to be comforting. It's so good with sliced mushrooms and gravy. Adobo rice was new, so I went for it. It was flavourful. I hope it stays on the menu, as it's a fancy step up from the plain steamed rice! I mixed the adobo rice with the mushroom gravy. It was fantastic! I capped my meal off with a peach mango pie. It was excellent. There was plenty of fruit filling. The pie was crispy and hot. Yum! Before I left, I filled my empty cup with Diet Pepsi. I still don't know if I should be doing this fill-up, but I run out of pineapple quencher quickly that I genuinely need another drink. Maybe I need to suggest a larger quencher cup size, but I'd be on a massive sugar high than I already have with the current cup size. I'm glad that I can finally say that I've been here. Staff were helpful and great. The food and drink were yummy. I'll be back soon. (224) read more

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Jolly Good Chicken !!! We were in the Promenade area and decided to have lunch. Since my kids had never eaten at Jollibee's before we decided to give it a try. Jolibee is a fast-food chicken chain from the Philippines and now has locations in Canada. My kids and I have had chicken from most of the North American chain restaurants like Popeye's, Mary Browns, Church's Chicken and KFC as well as local fried Chicken joints like Krispy Cajun, BB.Q Chicken and Mr. Sixx however they have not had the Pilipino style of chicken. When we arrived we had time to peruse the menu, and the person at the counter helped my kids pick out their meal. They were curious about two items they had not had before and we ordered some chicken meals, a la carte chicken as well as the Sweet Spaghetti and Palabok. I have to say the Palabok and Sweet Spaghetti were a hit and my kids loved it. I personally like the chicken at Jollibee's as they have a unique marinade and the chicken is always juicy and tender inside and the coating keeps the chicken crisp on the outside. My kids said they liked the chicken, but it wasn't the greatest as they are biased towards Popeye's. The meals were filling and the kids overall enjoyed them, Since our inaugural visit we have gone back a couple more times, mostly when we are at the Promenade for shopping or the movies. Overall, Jollibee's is always busy at this location and in the Thornhill area, this is our new go-to for fast-food chicken, Sweet Spaghetti and Palabok. read more

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It's been a while since I've dined at Jollibee and enjoyed their delicious fried chicken but here I was, at Promenade Mall, parked at an entrance right next to the restaurant. I ordered the two-piece meal (one regular, one spicy) with fries, gravy, and a pineapple juice. Mmm, it looked yummy! Looks, however, can be deceiving. While the flavour was good, the chicken was not as fresh as it could/should have been. It wasn't even hot. The fries were definitely not fresh. The pineapple juice made up for it though. It was tasty and refreshing! I know, from experience, that Jollibee can do a lot better. Maybe next time... read more

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Jolibee lovers, please don't come for me. After trying most of their well-known items.. I only found it OK, an overall 2.5/5 Fried Chicken - pipping hot large pieces with amazing crunchy skin, the juiciest meat, but it didn't taste seasoned or that spicy (we tried mild & medium). So it just tasted 'chicken-y' unless you dunked it in their gravy. Peach Mango Pie - Baked hot. The filling was sweet and had fruit chunks with lots of syrup. Crust was crunchy, but overall nothing outstanding. Spaghetti with cheese - surprisingly didn't mind this one ! There was a chunkier tomato sauce and the shredded cheese with the al dente pasta was not bad. Pineapple Juice - had the right amount of sweetness, but it was just alright. Yum burger - basic fast-food burger with a likeable mayo based sauce read more

Jollibee - Portion sizes are big though! - Chicken Shop Near Me - Thornhill, Ontario

If your craving crispy fried chicken that won't disappoint you or be greasy then try Jollibee! I prefer the spicy chicken for extra kick of heat! It's a delicious crispy change from your regular fried chicken joints. I also find their chicken less fatty! Sometimes I eat at Popeyes and they don't trim the fat off their chicken.. you bite into a piece of fat and it makes you feel sick! Jollibees chicken won't disappoint you! Give it a try! read more

Jollibee - Chicken Shop Near Me - Thornhill, Ontario

This Jollibee location just recently opened up in Dec 2019. It is located on the upper floor right beside Old Navy, and also has its own separate entrance in the mall. There is a decent amount of seating with a mix of padded and non padded stools, chairs and benches. Seating is for about 70 people or so (as per the sign I saw). This is the newest location for Jollibee at the time of this review, and is not even up on their website under stores. This location is bright and airy with very friendly service. Upon entering we were greeted warmly and was served quickly with a short line up. Though the person taking our order seemed to get confused by some of our questions in the end we got what we came for, which was spicy chicken. If you have been to any other Jollibees before in the GTA, this location is pretty much the same as any other location with nothing to really make it better or worse then any other location, so at least the store brand seems to be quite consistent with its offering and how they train their staff. read more

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My best friend told me I had to try the Jollibee's SPICY CHICKENWICH because her experience there was superior to that of the Popeyes' famous chicken sandwich. So it had to be done! First off, the size of this is impressive just looking at it! Upon first bite, I could already tell that the hand-breaded chicken breast fillet was crispy and juicy. I love that you can taste their spices, which have a unique flavor from other spicy chicken places, but was not as heavily seasoned compared to their chicken drums and thighs. However, to further heat things up, they also complemented this with a spread of spicy sriracha mayo, yum! To freshen it up, I got the deluxe version which was topped with sliced tomato and crisp lettuce. All of this was sandwiched between fresh jalapenos on a toasted, soft brioche bun. read more

Jollibee - 6 pc spicy chicken bucket & pineapple juice - Chicken Shop Near Me - Thornhill, Ontario

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Don't really get the hype, the food was alright, but nothing that really intrigued me to come back. The chicken wasn't super crispy. The gravy was good. Not sure if I am keen on trying it again given there's also a Popeyes right beside them. read more

Jollibee - Jolly Crispy Chicken w/ Palabok Fiesta & Drink - Chicken Shop Near Me - Thornhill, Ontario

Actually quite liked my experience at Jollibee. Brought it home and even after letting it sit for an hour, overall skin was still crispy and meat was still juicy, yet didnt feel drenched in oil and lighter than your other fried chicken options out there. Here's the main points: Spicy 4/5 - the seasoning is a sweet spicy, but kicks in afterwards - juicy chicken that also has spicy notes to it Original 4/5 - solid juicy chicken - good crispy skin, but the drumsticks tend to get dry afterwards, not the best and hence minus one (as for spicy) Mango Peach Pie 4/5 - A good sweet, but prominent mango and peach flavour - Peach tastes like the canned ones, possibly becuase it was cooked - Good amount of sauce within - Great crunch on the pie itself, not overly oily Banana Langka Pie 4/5 - Textural wise, tasted like a starchy veg (taro) consistency - Hint of sweetness, aromatic Overall good experience, would like to try it fresh and when its hot. Will come back. read more

Wtf. The dude at the counter tells my wife they only sell legs and thighs. Is that for real? Where does the rest of the bird go? Or was this just a case of todays young fast food employee who doesn't give two sh*ts about their job? They're doomed in this saturated Toronto fried chicken market. WHERE'S THE MEAT!!!!! read more

Place is nice from inside Food list is limited. Food flavour is not that good, it's middle Service is a big slow I don't know. It was not full but it took a while to get order ready read more

the food was yummy , service was excellent and the ambiance was cool and clean. they have the best chicken sand better than Mary browns. read more

Jollibee - Chicken Shop Near Me - Thornhill, Ontario

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lovely crew, clean store, excellent service , neat uniform, washroom was very clean, chicken was taste,

Having just opened its doors yesterday, on December 20th, I came to scout out the newest location in the pursuit of picking up lunch for my family. Located inside Promenade Mall, the restaurant is located on the 2nd floor next to Old Navy, and a mall entrance making it easy to find. The place is brightly lit and has plenty of booth family seating. Upon coming here, I was greeted at the door and handed a flyer with all the specials and again, I was greeted by another lady at the queue. Surprisingly, there was only one other person in line ahead of me which causes me to think this place is still relatively unknown to the public (unless you're reading this post now cuz now you know!). The people at cash were very efficient in processing my payment and handing me a buzzer to notify me when my order was ready which didn't take long. I ordered the Christmas bundle for $35.99 which comes with 6pc chicken, spaghetti and 3 mango peach pies which was enough to feed 5 of us. All in all, I was in and out in under 10 minutes which is a new record. The only reason I'm giving 3 stars is because I find the chicken salty and the spaghetti sauce overly sweet, both of which leave me parched. Needless to say, it isn't a place I'd crave to eat but it still seems hugely popular and I have no doubt in my mind they will still continue to do well. read more

Jollibee - Chicken Shop Near Me - Thornhill, Ontario

Pretty good food. I loved Jollibee as a kid and enjoy it as an adult. The best thing that ever came from Jollibee is their peach mango pie. I know there is a lot of hype around their chicken - yes it is good - but the peach mango pie is a clear winner by a mile. read more

This is the newest location of the famed Jollibee chain, having just opened last December. I finally got a chance to see what the hype is all about, and, spoiler alert, it's mostly just hype. The menu here has four main items - fried chicken, spaghetti, their Yumburger, and burgersteak. There's a few side items to choose from - fries, mash potatoes, butter corn, and rice. The fried chicken comes in original or spicy. I ordered a 3 pc spicy chicken combo with mash potato and gravy with a drink. The chicken was very disappointing, especially with all the hype around the restaurant. The skin was not crispy enough and the flavour did not get into the meat. The meat itself was dry. By comparison, if anyone remembers when KFC had extra crispy, that would have been better chicken. The mash potato tasted too mushy, but they did give me lots of extra gravy. The drink was pineapple juice which was alright. Overall this place doesn't even come close to the hype. You can get more variety of chicken in the new Popeyes downstairs or the KFC in the food court. If you want to venture further out there's always Mary Brown's on Dufferin and Church's chicken in Scarborough. read more

When i buy bone in chicken its almost always raw. The chicken sandwich, visually, is amazing. It lacks alot of flavour, its tryin to be popeyes.... But not even close read more

Jollibee - Spicy chicken sandwich - Chicken Shop Near Me - Thornhill, Ontario

I'm obsessed with palabok noodles! I originally wanted to try the spaghetti but seen someone order palabok noodles and it looked so good. So happy with my choice. DELICIOUS and my order came out so quickly. I'll definitely come back and order the same thing again. read more

Jollibee - Palabok with a spicy chicken leg and pineapple juice. - Chicken Shop Near Me - Thornhill, Ontario

I got the jolly spaghetti combo ($8.99) with an extra piece of chicken ($2.99). I got the chicken spicy and it came out hot, juicy, and flavourful. The spaghetti was slightly sweet, which is how Filipinos do it, so it was exactly what I expected. The hot dog slices are so nostalgic. I'm clearly biased because I grew up with this food, but Jollibee is great. The pineapple juice has a hint of tartness and is so refreshing. I wish more places offered this as a drink option. The peach mango pie ($2.99) was fresh out of the oven and was the perfect way to end the meal. I didn't wait at all since I came just after opening. If you don't come during peak hours, there won't be a line. read more

Jollibee - Chicken Shop Near Me - Thornhill, Ontario

Tastes just like the Philippine version. I know the chicken skin is said to be unhealthy but as they say... YOLO! Not a fan of sweet spaghetti sauce. Palabok is great! Chicken Joy is the best! Langhap Sarap sa Jollibee! read more

interminably happy staff! Extremely diligent, validating order at entry and delivery points. Nice crunch to the chicken and a nice surprise gravy not listed in the Jolly Crispy Chicken Bucket Anniversary Deal. Makes it feel like you received a bonus with the order. read more

Chicken crispy and tasty. The chicken pieces larger than KFC. The palabok noodles was authentic tasting.

The quality was not good, it was too greasy and the inside was uncooked, and very tasteless. Not sure why people are lining up. read more

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excellent service , quality food , great ambiance clean , love the place , I love chicken and peach. Beautiful smile in their faces

Trust the hype, the chicken here is just amazing! We come here from newmarket (30-40 min drive) and its so worth it we get enough to eat the next day and the dat after that. The pineapple refresher is truly refreshing and the gravy is just god tier. I hope they will open more in the future so we don't have to travel to get this sweet chicken. read more

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I can see the appeal of Jollibee. You got some seriously crispy chicken with great flavour of salt and pepper. The crispy chicken was pretty good and had good flavour. The Hamburger Steak with gravy was just ok because it was too salty. The peach pie was hot and crispy but not a fan of the filling. So I came and i checked it out and it's just alright for me. read more

Consistent fresh, delicious healthy comfort food. Fast service. Impeccably clean with the added bonus of supporting small local business.

I don't know what drove me to want to try this place. I'm generally not a huge fast food fan, but the suspiciously jolly bee(?) mascot lured us into his fried chicken 'n spaghetti hive for some chicken, and I was stung with instant regret as my greasy Jolly Chicken combo slid all the way in... and then out... of me. First the good: the place had some good quality napkins and plastic cutlery. They offered full size, two-ply napkins - a rare fast-food find! The servers were also trying very hard to move the line forward. The mashed potatoes were pretty good and the chicken was crispy even after driving 10 minutes to eat at home. The not so good things: the lineup was huge, and the staff didn't know how to deal with the crowds. Somebody came around to take our order in line and warned us that it would take 20 minutes for our chicken to be made. By the time we got to the cash, the cashier didn't know how to find our order. We were told again that we would have to wait 20 more minutes. The place was also absolutely packed. If you weren't waiting in line, then you were waiting in a crowd for your food to be ready, and there are nowhere near enough tables. The chicken really wasn't anything great. Sure, it was crispy and pretty juicy, but it just all tasted way too fried. The chicken was fried, the dessert pie was fried, the fries were... surprisingly under-fried... and the gravy was way too salty. While the jolly bee may continue to attract unsuspecting mall goers, I'm not falling for this tricks and greasy chicken antics anymore. We won't be back. read more

I'd say 3.5 while my teenager would say 4, so I rounded up. Apparently the fried chicken could rival the chicken McNugget on the right day. Rare praise. Located in Promenade Mall in the old Melonheads location, next to Old Navy. Come at off peak times unless you want to wait a long time. I got there just before 3PM and the lineup grew as nearby high schools got out. They could have used a second cashier. I ordered takeout of the original crispy chicken, which does not contain eggs. A 10 piece bucket came with two containers of gravy. I thought the gravy tasted like brown sauce, but the teenager thought it was good. What do I know? The chicken was crispy, moist and tasty. I think I would be equally happy with KFC. I would rate AiTaker higher - but it is also priced much higher. I forgot the pineapple drink in my car. A later treat for today. read more

If you are interested in Fast food fried chicken, this place is not for you. Went in today, and from order to finish, it took 45 minutes. I would understand if it took a while to order as this place is very busy, but waiting 45 minutes from when you order until when you get the food was just a tad ridiculous. Looking at the service speed, it was terrible. The heating trays were full of chicken, but they were taking their time serving the food. I saw 2 orders get frustrated and get a refund...and to be honest, I can see why. The food is nothing to write home about, the drinks were so so....and there were no place to sit and eat so we had to take it to go. Never go to this place.....it is just terrible service with chicken that isn't even very good. Go to Popeyes. better service, better food, and you don't have to wait forever for the food. read more

My new favorite fast food chicken. Popeyes has been so good to me. But despite how good the chicken was, you still needed to have it with sauce. Jollibees chicken hits the same amount of crispiness with a juicier and more flavorful chicken. Maybe my taste buds lean more towards sweet than salty, because the food at Jollibee is definitely very sweet. Chicken: regular is like Popeyes regular. Their spicy is SUPER spicy though. Spaghetti: didn't expect to like this but actually really good! The sweet tomato sauce is a little addicting and I've been thinking about it ever since. Peach pie: super sweet. Like 3x the sweetness of a McDonald's apple pie. Pineapple soda: so sweet, you probably shouldn't drink one all by yourself. If you like salty & spicy, go Popeyes. If you like sweet, go Jollibee. read more

Poor organisation during COVID times. Joined the queue to place an order, only to find that the queue was for pick up. A bunch of customers ahead of us were just waiting and waiting but were apparently not part of the other poorly labelled queue. Someone else was standing around in the parking lot and the staff came out to take their order instead of those of us who were waiting. When the people queued in front of us spoke up, the staff directed us to wait in another queue. It was very dismissive and his tone was disinterested. I wasn't really expecting super warm hospitality or anything, but at least try to pretend that you're on duty. Get with the times. If KFC can make a makeshift app that allows you preorder and pay for food online, anybody can. There's always some sort of queue so the brand is doing fine. I've always had poor experiences at this location though. read more

As always... jollibee never disappoints. Good old fashioned eats. Simply the best. My all time favourite is their chicken joy... and their spicy chicken is a bomb. read more

Jollibee - Chicken joy spicy - Chicken Shop Near Me - Thornhill, Ontario

Visit this location several times, the dining area is little bit messy but the Fried Chickens are very juicy. Everyone should at least try it once, if you are Fried Chicken fan, you don't want to miss this restaurant read more

This place is delicious as 10/10 better then McDonald's fries and I recommend to come here again cause who doesn't love fried chicken and other good food!! read more

Went there the opening weekend. There was a short lineup. Order form was filled while waiting in line. The ordering was quick. The food was prepared pretty efficiently. The place was sort of crowded and noisy. The chicken were crispy outside, tender and juicy inside. A little bit bland, the gravy helped. read more

Jollibee - Chicken bucket - Chicken Shop Near Me - Thornhill, Ontario

So good! Will defitnely recommend got the 3pc with one side and a drink. Spicy chicken has a nice kick to it, and their mashed potatoes is their best side creamy and smooth. read more

Their spicy chicken with their gravy and rice is to die for. To avoid the long wait, call ahead to place an order and come in at the time given by the cashier. read more

Jolibee honestly never disappoints. The chicken is NEVER too greasy or too salty ! It's always super flavourful and juicy! I also prefer my spaghetti sweet and they do such an amazing job keeping all their food items consist in flavour and texture! Besides the chicken, their peach mango pie is just insanely crispy and sweet! I love how everything just works in harmony with each other. Oh, and customer service is always amazing read more